Quikr Complaints & Reviews

This has became so unbearable for me to wait for the products that i have ordered for myself.
First, it is a really long wait to get in touch with quikr customer care services. Once you get connected with them, they are absolutely unaware of the inventory they have or the current status of the purchase that you have made.
I have 5 purchases in the last 1 month from Quikr and none of them were delivered to me on time. To top...

I have booked a fridge for delivery from the seller known as "godrej
Refrigerator" ad id:[protected]
the seller has not received any calls from the team and the team says
that the seller says that the seller does not want to sell the fridge.
i have called the quikr doorstep team 4 times and they keep on saying
that they will call the seller immediately but as i ask the seller he
has not received any...

You people are so reluctant in calling your customer once you receive the payment for your door to door facility.
If you cannot full your promise of delivery in 48 hours then why you said in the starting.
Customer care people have no idea what resolution they are giving.

Pathetic very pathetic..

I made the payment on 09/04/2016 and still have not received any call from quikr representative reagarding...

I ordered a sofa set on saturday and did online payment. Soon after that i got a message that the ordered product will be delivered by sunday between 1pm-4pm. Whereas i did not recieve my product.Yesterday i got a conformation message that the product will be sent today between 1pm-4pm . But till now the product havent come till now.As i asked the coustemer they replied that the product is still at their residence. I need the product to be...

Hi Sir,

We had posted the AD on Quikr 4 weeks ago and they came and took the fridge last week and it was delivered to the buyer on 11 Apr 2016. The Buyer is known to us and she called us up and conveyed that the fridge was damaged and the freezer plates were broken when they delivered.

We are trying to call the Quikr customercare but no response....

Seller refused to deliver the product to me because he got much higher price for his product so i raised ticket to refund the amount of rs 5, 500 which i paid direclty to quikr .

I raised this refund issue complaint on 4th of april 2016 but i still not received the amount i tried to call them regularly but they just keep me saying to wait and wait . Its been 10 days around and i have still not received the amount.
br...

I think Quikr started money making from quikr doorstep by making fool to customers. I made payment directly for a fridge Rs. 10, 600 (including conveyance changes). I didn't got any update for 1 day. I got an invoice of Rs. 100 where nothing was mentioned about product. Then I talked to customer care, they told me that you bought a fridge and made payment (atleast this much loyalty they showed), told that you will get a call after 44 or 24...

Hi,

I have done the payment of rs 4500 on 9th april 2016 for the ad id[protected].
The payment transaction id is [protected].

The item was scheduled to be delivered on 10th april 2016 between 10 am to 1 pm.

But the item is neither picked up nor the delivery person called me or seller till now.

Kindly request you to refund the money as soon as possible.

Thanks...

Hi.
I had ordered a micromax phone Order no #156811 having 1GB of Ram. The handset was delivered with defects. It was replaced after around 20 days.

I used the replaced handset for a few days which was fine after which the phone is hanging and not responding to any commands only to get to know from a relative that the replaced phone is having 512MB of Ram. My question's.

1) Why was I delivered a phone...

I have called and messaged your dealer many times alternatively from one month regarding the poor quality of sofa set that was purchased from quikr.com. I think that does not include the code of conduct between a customer and a service provider. I've been patient since long time but again no response from dealer's end.

The nails that holds the seating cushion are exposed now due to poor quality, it is a 6 seater l shape sofa...

My order id is 10116613 it was placed on 8 march 2016 and declined on 18 march 2016 but still not get the refund and whenever i called your care they said ruddily that i got within 3 days but still not get my money.this would happen number of times thats y i am writing this mail.Tel me who is responsible for the interest charged by the credit card company for your late payment.

Soni Jayant
[protected]...

I have ordered a computer table through quikr doorstep service and paid the full amount on 6th april. I have been told that i will be received the item on 8th. Today is 11th april and still no status or not even call from quikr.

My order id is[protected]
And seller advertise id is[protected]

I inquired about 5-6 times for the status and they told that they don't have any status of their auto generated...

Horrible service. I called the company a few days back asking for their aerobics home service, they readily agreed initially. I was clear from the beginning regarding the payment and my location and they even agreed with my requirements. Then on the day of the beginning, she never arrived and didn't ever bother to inform us.
I called them up instead and i was told that all of a sudden they can't come because of the distance and will...

Paid the full amount on 6th april. Item was supposed to be delivered on 7 th. But the item is not even picked up till now.

I have been calling customer care and was being given false status like item is picked up and is on the way.

It was getting rescheduled from 7th for reasons not known. Me and the seller have been getting messages that we are not reachable. Whereas there was no such issue and we could a always...

I m joraver singh. I have ordered a mobile j7 fone from quikr nd paid by credit card on 27th feb. The order id is 166011. But suddenly i have cancelled my order nd request for refund. I m very sick to hear again n again that wait 2 days or wait 5 days. Today is 11 april but i have not received my refund. I m requesting u that pls do something nd refund my money from a fraud website named quikr.com. thanks...

This for my ad[protected]. I got a call that a buyer is interested and he buyer had paid the money for the cot. After that i got a call from customer care to book a slot for the pickup. After booking a slot no one came. After that i have called customer care 5 times and every time they reschedule the pickup. I have dismantled the bed and now i cant do anything rather than wait....

I purchased the product on march 28th by paying 900 rs for the decor items. It was scheduled to be delivered on the next day, the driver asked for my address but failed to deliver. The next day i got a message saying it was delivered, however it wasnt. When i called them they kept asking more and more time to resolve this issue but none of them got back .
Vikrant from the escalation team was the one who spoke to me. Initially he gave...

For ad i'd[protected]
Hi,
I was supposed to get delivery by yesterday (10apr16), and regarding that i called 6 times yesterday (Sunday 10apr16 ). But there was only one response"we are escalating this issue on high priority"
And now seller is demanding for pic up by today(11apr16) at any cost else he is going to cancel the deal for sure.
And quikr will be responsible for this. More over i paid the full payment...

The brand Quikr is into the lame business of Delivering promises during sale and fails to deliver everything that was committed. We had availed of the free service ads to sell our Zen Estilo car and got many responses but the prices they quoted was not satisfactory. We received a call from the Quikr Sales team and the executive Mr Yogesh said that if you will pay Rs 1300 you can get a premium ad and you will get the following benefitsbr...

I made two purchase on 6th april 2016, the ad id for them are[protected] and[protected], yet the delivery is not made and even you people are not replying me, i had call hundred a time in name of support there is a bussy tone, people put u in hold and runaway, the guys name are abhisekh from okhla, delhi, rihal frm banglore on your no[protected],[protected],[protected], [protected].Even you are using oldies software even it can track...