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RaajNett Complaints & Reviews

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Updated: Sep 23, 2019
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RaajNett reviews & complaints page 17

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B
balavbk7
from Chennai, Tamil Nadu
Oct 24, 2015
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Address: Chennai, Tamil Nadu, 600096

My userid in raajnett is tpk184, I request for new connection but they gave connection after 45 days, and i complaint about frequent disconnection, no steps taken. From day 1 of connection i'm facing this, in customer care each one giving different promises. The sales person who came for marketing not responding since his work has done. No refund was given and i was forced to take connection.
RaajNett customer support has been notified about the posted complaint.
No proper response from customer care, most of times they even won't pick the calls.

Pathetic service and looting money

No download speed, no connection at times and no resolution to my query without even discussion about concerns raised. Net is offline almost every day. M paying for 20mbps plan but when internet works, not getting speed of even 2-3 mbps speed.
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    Joe Allwyn
    from Mumbai, Maharashtra
    Oct 24, 2015
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    Address: Chennai, Tamil Nadu, 600125

    Hi my cff no. is 2238..on sep 30th 2015 i paid for the connection to the raajnet sales team sheik and he gave me a commitment of connection in max of 7 days inspite of tellimg him about how the bad reviews were but he promised that the network will be given and still now i didnt recieve the connection and while calling the customer care they said it will happen in 20 days time because of materials delay and told me ill get the connection before oct 24 th and when i called them on oct 24th they are saying they need another 20 days and this shows how the company is responding towards customer promise and i recommend everyone ..dont choose it because they are only concerned in getting the installation and plan money but they cant give u a proper connection
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      V
      Vikram Rockzz
      from Bengaluru, Karnataka
      Oct 21, 2015
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      Address: Chennai, Tamil Nadu, 600119
      Website: raajnett.com/about_us.html

      Hi All,

      Please do not call [protected] and take connetion.First they will collect the money and they will escape.I am requesting you all please share this information to the people across India.I dont know how dare they are cheeting like this.
      RaajNett customer support has been notified about the posted complaint.
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        S
        singh_suman
        from Chennai, Tamil Nadu
        Oct 20, 2015
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        Address: Chennai, Tamil Nadu, 600097
        Website: raajnett.com

        I have paid money for new internet connection a amount of 1525/- on 18 AUG, i was promised to provide connection within 5 days, i waited for about 1 month becoz they keep promising me one the other date, later i gave request for refund of my amount till now there is no response, its india so such fake company are collecting money from people and running there other business from that money, please do opt for RAAJNETT for Internet never ever
        RaajNett customer support has been notified about the posted complaint.
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          chnsrao1234
          from Chennai, Tamil Nadu
          Oct 9, 2015
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          Address: Chennai, Tamil Nadu, 600096
          Website: raajnett.com/contact.html

          We have paid for new connection on 08/sep/2015.

          till now we didn't get any connection from raajnett. i tried to call daily they said that we will give the connection on or before 27/sep/2015. after 27 they said that we will give your connection on or before 24/oct/2015. i asked to them is it fake company. they replied me that "Mind your bussiness". we have paid and asking whether fake or not. but they given answers. finally asked to them to give my refund but they didn't give response.
          Please help me on this one.
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            S
            sooraj sudhakaran
            from Gurgaon, Haryana
            Oct 6, 2015
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            Address: Chennai, Tamil Nadu
            Website: hotspot.raajnett.com/login

            I have taken Raajnett connection by paying Rs1297 for a month. From the day 1, connection will not be available for minimum of 3 hours. On 06/10/2015, it was down for more than 6 hrs and I have raised a complaint with Raajnett during noon time, nothing happened. Later when I called, they have disconnected my call which was at 9.56PM. Once the installation is done they are not providing a proper response. Please help me in refunding my amount. My details: Sooraj S User ID given from raajnett:SGR045 Mob num:[protected]
            RaajNett customer support has been notified about the posted complaint.
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              M
              MurthyV
              from Chennai, Tamil Nadu
              Oct 1, 2015
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              Address: Chennai, Tamil Nadu

              I saw Raajnett advertisement and called the sales person for an Inquiry about Internet connection, the sales person came to me in just 1 hour and collected money Rs.1300 on 29/08/2015 and said that they will establish connection in just 3 days. today is 01/10/2015 there is no update from RaajNett and the Sales Persons are not lifting the call.
              RAAJNETT is a cheater FRAUD company

              Collecting money from people and cheating them.

              Murthy [protected]
              RaajNett customer support has been notified about the posted complaint.
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                M
                Mohan8688
                from Chennai, Tamil Nadu
                Sep 29, 2015
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                Address: Chennai, Tamil Nadu
                Website: www.raajnett.com

                Hello,
                I saw ur complaints, these Raajnett people's are making sales in palavakkam near Govindan Nagar next to Jaishankar Nagar. Landmark Road opposite to St Anthonys church, for people's residing in perungudi and thoraipakkam can directly talk to them.
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                  M
                  madhan275
                  from Mumbai, Maharashtra
                  Sep 24, 2015
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                  Address: Chennai, Tamil Nadu
                  Website: hotspot.raajnett.com/

                  My internet is not working for the past 1 week.I made a complain and they always say sorry fr inconvenience and it will b resolved today itself...but till now no response from thr side...one of the worst customer care service ever!!! hav to wait atleast 15 min to hear thr fake promise 'it will b resolved today' so guys i[censored] want to get a internet connection...plz try some other best network!!!
                  RaajNett customer support has been notified about the posted complaint.
                  Worst customer care ever!!!
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                    C
                    CR in CHENNAI
                    from Noida, Uttar Pradesh
                    Sep 24, 2015
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                    Address: Chennai, Tamil Nadu
                    Website: www.raajnett.com/

                    Hi, This is venkat from chennai - Metukuppam with customer ID TPK920. I had taken connection on Sep 4 2015. At the time of payment executive(mani - [protected]) told there is no disconnections in the network. after activation it worked for 2 hours. till now there is no connectivity of network. After raising the complaint also, there is no action from the service provider. IF you call to the customer service, they told complaint is already assigned to respective technical team. same thing is informed to me for the past 4 days. Waste of money. Friends don't go for this service anywhere.
                    we can't express our feeling in providing rating. There is no option other than "No Rating"
                    no rating is only option i had
                    i took connecting on monday and from tuesday morning on wards the connectivity is down, raised a ticket but no use it was closed as resolved, called to reopen but they opened new ticket, very poor customer support, while taking connectivity they tell they have very good infra but nothing in practical.
                    Worst Service, the Customer care is a joke. Please close your service, instead of giving false services. I applied for connection in Sep 1st week, the sales team kept calling and got the money and forms filled from me in a day. that's it, that was the last time I heard from them, I was promised connection in a max of 3-4 days. and then they extended the deadline, not once but thrice! Finally after waiting for more than a month, i asked for refund and cancelled my request, trust me i still waiting for the refund cheque. And they had the nerve to ask me to come and collect it from their head office, which is like 25 km from my Place. After wasting so much of my time in calling them n number of times daily( u need to try for an hour r two before u connected and sometimes u don't get line at all ) and mailing them almost daily, for which they asked me to stop sending them mails continuously. I am actually speechless looking at their customer service. And between I got Airtel Connection, all process completed in a week! Please don't ever get Raajnet!!
                    worst of its kind
                    Fake company
                    Same problem in same area... i am also from same area TPK2247... network not working... only 2 to 3 hours daily working...
                    Hi I am Ethirajan from Perungalathur Chennai, I had applied for new connection on 20th Feb but till date there is no response from any one from Raajnet I called sales person(Anish Kumar - [protected]) last 10 days there is no response even his mobile is ringing, I have written mail to raajnet but not response from them. I Think its wrong option to go for raajnet. I am trying to get back my money which I have paid for installation and first month rent. I suggest not to go for raajnet to every one to avoid unnecessary tension.
                    We are once again complaining reg poor customer service. They seem to cut off without msg a reminder like other service providers do. This is a nice reason to avoid service which is very poor. Pls withdraw services to our house and remove your junction box from my premises. Srikumar Gerugumbakkam.
                    Still the same poor service is continuing... I too have lodged a complaint. Please do not take new connection or recommend to your friends unless you see any service improvements from them. And dont recharge for higher plans until you see connection is stable.
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                      s_s_singh
                      from Chennai, Tamil Nadu
                      Sep 19, 2015
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                      Address: Chennai, Tamil Nadu
                      Website: raajnett.com

                      M from thuraipakkam chennai, i have paid for a new connetion on 18/08/15, which happen to a month now where it was promised by their executive MR Sirish([protected]) that connection will be on your door within 5 working days, after receiving money he didnt even lift my call once. i spoke to their customercare they keep on giving me dates, but nothing happen, they talk unprofessionally on call, i have given request for refund even there is no respond on that also i here by request please do not opt this ISP, they are professionally sick
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                        LS Gokulnath
                        Sep 18, 2015
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                        Address: Chennai, Tamil Nadu
                        Website: www.raajnett.com/

                        We have enquired for a new connection in Thoraipakkam. Within 2 hours of enquiry, sales executive from Raajnett came and collected the money. He assured that connection will be given in 10days. No one even called after that. When I call to customer care, they gave 3 false commitments. Till today neither we got the connection nor they are ready to refund the money. Its a fraud company trying to collect money from people and cheat. Please raise a complaint against Raajnett. Also I advise people do not even call these people for enquiry. They are just bluffing people and stealing money. Customer care no: [protected] Sales Executive No: +91 - [protected]
                        RaajNett customer support has been notified about the posted complaint.
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                          Bittu Sourabh
                          from Delhi, Delhi
                          Sep 18, 2015
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                          Address: Chennai, Tamil Nadu
                          Website: www.raajnett.com

                          Worst... never think of it. The full team is cheating. No one will pick your call once you pay the money. I have the following numbers with me of raajnet. Rajini : [protected] (The manager) Pandiyarajan : [protected] Kannan : [protected] Naren : [protected] Prabhu : [protected] Tamilz : [protected] plz dont fall in there trap and false promises of high speed internet. Sourabh [protected]
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                            KhushiSInha
                            from Chennai, Tamil Nadu
                            Sep 16, 2015
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                            Address: Chennai, Tamil Nadu

                            RAAJNETT is a broadband company. In Chennai in almost every houses they have posted their banners. I needed an internet connection so I too contacted them for the same. They immediately came took the money 1300 and promised me connection in the next three days. Then the next day the phone verification took place from their end confirming all our details. But now its been already 15 days over they did not provide me the connection. Whenever I call them they either don't pick up my call or else commit me that you will be getting connection by today itself. But as usual they never turn up. ? They have a toll free number given[protected] If you call in that number for complaint every time the IVR will say all our customer care executives are busy. There is no way they could be traced or tracked. I seriously dont need the connection anymore as I became well aware of their services. But I need a refund of my money. Its a total fake company who is cheating customers like anything. They are just taking the money from customers and are cheating them assuring connection. Please look into the matter and take steps against these company. Their license should be snatched for cheating the customers. Please do the needful
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                              Ramkumar babu
                              from Shoranur, Kerala
                              Sep 12, 2015
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                              Address: Chennai, Tamil Nadu

                              I registered with Raajnett 15 days ago - Yet to receive the connection !! I couldn't reach the customer care at all ! The marketing person who took the money from me, comes up with a new and innovative lie each time I call him ! I lost total hope on them ! Why Raajnett wants money from people even before forming proper infra? We can see advertisement hoardings on every lamp post as though Raajnett is readily available in our area ?! I stay in perungudi chennai and I paid Rs 1297 /- for my internet connection. I love to go legal against Raajnett - I don't want any more customers to get cheated.
                              Still no connection after several followups - It's been 20 days now after the marketing executive Vijay promised me a connection in just 4 days !
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                                Dhanush Ashok
                                from Aluva, Kerala
                                Sep 10, 2015
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                                Address: Chennai, Tamil Nadu

                                Hi..i am dhanush and i reside in perungudi and i started using Raajnett from this month and which was my biggest mistake. The connection will not be stable. i have complained the customer care but they have no idea of the issue. They cut the phone if i request them to transfer to senior manager. so i requested for my refund through mail to [protected]@raajnett.co.in. I paid 1300rs for a not working internet. customer care no [protected]
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                                  yeskumaran
                                  from Chennai, Tamil Nadu
                                  Sep 5, 2015
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                                  Address: Chennai, Tamil Nadu

                                  Hi, we are residing at thoraipakkam, vinayaga nagar, We have requested for an Internet connection from your network on last Monday (31.08.2015) on the promise from your marketing team (Mr.Sugumar) that the connection will be given in 3 days since the next door connection from my office is also Raaj Networks. On the provided promise from your team we have cancelled the existing TIKONA connection from our office today. Now the technical team says it will take more than 8 days for the new connection to obtain. The response given by your technical team and marketing team is really unimpressive. They have not attested our problems for the past 4 days. The sales executive, Mr.Sukumar is not picking up the call as well. His mobile no. is [protected]. I sent the mail to [protected]@raajnett.co.in, But I did't get any replay from support.
                                  Amount paid receipt.

                                  Raajnett-connection-not-provided-and-unable-to-contact-the-call-center-executive-for-past 5 Days - Comment #2219324 - Image #0
                                  My User ID is MVM541 – Mugalivakkam, Chennai.

                                  I never have seen like this worst service. RaajNett has to improve their service. I am not looking prepaid connection. The sales person had never disclosed this information.

                                  Raajnett has to consider below aspects for prepaid service

                                  1. Raajnett should give assurance for speed drop. The speed should not go below than primary speed at any cause.
                                  2. Raajnett should give assurance for connection stability.
                                  3. Raajnett should include previous moth balance download in the current moth

                                  Raajnett is simply inactivating the connection after 30 days. They are never considering customer experience. Customer has to call and explain about last month difficulties after connection inactivated even there is no option to extend the days in their system. Customer need to wait or spend more than 10 min in the call to talk to their GOLD customer care all the times.

                                  I don’t have internet connection around 14 days in the month of November 2016. I had faced speed drop issues many times. I had called and raised complaints for the same even they are inactivated my connection after 30 days as per Raajnett policy.

                                  As a customer I am not satisfying with their system and service. Now I have raised the request for disconnection.
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                                    A
                                    arijitarijitdey
                                    from Mumbai, Maharashtra
                                    Sep 4, 2015
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                                    Address: Chennai, Tamil Nadu

                                    My name is Arijit Dey. My Raajnett id is TPK380. Technical person set the router and other equipment in a common area of other block of our apartment without inform anyone. Even they not inform me also. Very 1st time when I notice that immediately inform it to the sales person (Dinesh cell no. [protected]) even the technical team. But they told that is their headache and before given me the connection, for other connection they set up it. For the router need 24h electricity. So secretary of the flat decided to not allow that. Last saturday[protected] other connection holder complain regarding that 1 person came alone and after heard the issue return and immediately within 30 min came with more person and behave very rude they secretary called police. Police came and arrest them and released then after given warning. So, all member of the apartment decided not allow any equipment of Raajnett inside common area of apartment. So, for last 1 week, no internet connection available. I complain on (8/30/2015 9:25:00 AM) complain no. TKT[protected]. But found priority is medium. Now they even not pick up my phone. If they not able to resolve the issue return me my money. I already spent 1297/- (including 500 for installation) but only able to use internet for 18 days. Please resolve the issue as soon as possible. Thanks Arijit Email: [protected]@gmail.com
                                    RaajNett customer support has been notified about the posted complaint.
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                                      Arunmp
                                      from Nileshwar, Kerala
                                      Sep 2, 2015
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                                      Address: Chennai, Tamil Nadu

                                      I registered for Rajnett Internet connection on 16/7/15 by paying Rupees one thousand five hundred twenty five rupees (Rs 1525/-) as cash . And the connection was promissed within a weeks time after payment . And still after waiting for more than one and a half month they still give me extended dates and nothing else . They dont have proper infrastructure and are the worst w.r.t to customer service & punctuality . I have lost all hopes on connection, so I had asked for refund, and recieved no updates on the same yet . This is the worst encounter i ever had with an Internet provider . I would like to sue them for Cheating customers, collecting money making false promises and nerve reconing customer service .
                                      +1 photos
                                      I would like to add my problem too. I paid the money and the connection was given with in a week as assured by them for 2 days i was getting speed as mentioned by them but after two days net stopped working and it is around 10 days its still not working. I am calling them 3 times a day and everytime i have to answer their same question what is ip address do ipconfig/renew bla blah, and at the end they assure today engineer will come and your problem will be fixed till date no one has come and no one responds. Now i seriously doubts whether they have an engineering team or not.

                                      It seem i have donated some amount to Rajjnett for welfare of company. Please if you are lured by speed and packages given by them think 100 times before opting for Rajjnett. After a lot of frustation of calling them i am writing this.
                                      The same problem with me - I registered with Raajnett 15 days ago - Yet to receive the connection !! I couldn't reach the customer care at all ! The marketing person who took the money from me, comes up with a new and innovative lie each time I call him ! I lost total hope on them ! Why Raajnett wants money from people even before forming proper infra? We can see advertisement hoardings on every lamp post as though Raajnett is readily available in our area ?! I stay in perungudi chennai and I paid Rs 1297 /- for my internet connection. I love to go legal against Raajnett - I don't want any more customers to get cheated.
                                      Bro, i ve issued a notice already to them, let me know, i can connect you to the same lawyer. I got the connection installed within one day of notice.
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                                        ayyappa gupta
                                        from Chennai, Tamil Nadu
                                        Aug 26, 2015
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                                        Address: Chennai, Tamil Nadu

                                        Hi This is ayyappa.I am staying karapakkam Chennai. IN our area vendor boy came given demonstration about Raajnett.Their website is http://www.raajnett.com/ I asked about new connection his customer executive came to my room and collected money for installation fee 500/- and First month rental 911/- Totally I paid him 1411/- rupees on sunday 16th august.His name is Pandiyaa Rajan and his mobile no"[protected]"He told me on that day maximum 5 to 6 working days you will get connection. Whenever I called him I will ask to the management and tell you.Still now I didn't get connection.Please kindly do the needful. Thanks Ayyappa [protected]
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