[Resolved]  Raajnett — No Broadband connection given till now

Address:Chennai, Tamil Nadu

My Name is vinay, i reside at thoraipakam, chennai.. in our area new Broadband vendor came named Raajnett... their website is http://www.raajnett.com/

i have enquired about new connection, immedietely their executive came and collected monet for Rs.1300. it almost 25 days back.

till now i didn't get any connection or sales guys picking the phones. To my surprise even Raajnett Customer care not picking my calls. their number is[protected]


please log a complaint as a fraud company and help me to get my money back.

Regards
Vinay
[protected]
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Nov 30, 2015
Complaint marked as Resolved 
Raajnett has given internet but with 2 months delay...
Complaint comments 

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Hi Everyone,
This is chandra, i reside at Perungudi, Chennai, in our area new Broadband vendor came named Raajnett... their website is http://www.raajnett.com/

Last one month, either not giving any connection or not refund back my money, Your false promises as below:

Every day end of the day 100% sure,
Every two days after 100% sure,
This weekend 100% sure,
Next friday 100% sure,
Max by Aug 10th 100% sure,

Above all promises done and again they are saying next Friday sure? what kind of internet connection is your's? whose money is free to take?
How long you will cheat people like me?
Hi All,

Even we booked the connection by giving an amount 1300 on Aug 18 2015 and they are not taking any further steps after that.
Now the representative of the Raajnet is not attending the call. Please let me know if you have any updates on this.

Siju S
[protected]
Hi All,

Even we booked the connection by giving an amount of RS 1300 on July18 2015 and they are not taking any further steps after that.
Now the representative of the Raajnet is not attending the call. Please let me know if you have any updates on this.

Siju S
[protected]
Hi All,

Even I booked the connection by giving an amount of RS 1300 on July 8th 2015 and they are not taking any further steps after that. Its more than a Month so far till now nothing happening so far. Going for without updates.
Only solution is that we need to go and make complaint in respective location PS.

Chan
[protected]
Till now there is no connection, its more than 40days now, also now they are telling me to wait until 23rd August...What kind of internet is this?
This is a fraud company. i am residing in Thuraipakkam area. They collected money 25 days back and went off. We dint get connection till today.
I am sasikumar and residing in Perungudi. Theu cheated me by giving false promices . almost 6 weeks and no connection and response.
i Got connection after fighting the team, after that only one day net came, next day onwards no connectivity . when i called customer care they said that will come and resolve after one week same problem . please mark it as farud company .
Please dont take RaajNet.. The worst internet provider ever.

We have given Rs.1800 on 22nd July. It's been more than a month. No connection till date. After we file a refund request they are not even picking the call.

Please be aware of these kind of fraud people
Please contact Mr Murali at [protected]@raajnett.co.in. He is the chief customer support office for Raajnett.

I had same problem and he got it resolved in a day - I have the connection now.
Adding a feather to this horrible connection is the horrible customer
service.. Doesn’t understand English and forget networking.!!

If it rains you lose connectivity. Its sunny, so no connection. Its normal day why you need connection.
Out of 27 days of my service term I hardly got connection for 20 days, that even for 8-10 hours a day max.
And also spending everyday 1 hour with customer care.

Connect a laptop, type ipconfig, tell them the ip. then they will ask
you to release, renew, etc etc etc. BUT wont solve the issue anyway.
Call them in morning, they will say by today. Call them in evening they will say by today (they work till 9pm ) -- But the issue wont be fixed.

Ohh and their senior people only work from 10-6 and always on field trip.
God knows what they do.
The same problem with me - I registered with Raajnett 15 days ago - Yet to receive the connection !! I couldn't reach the customer care at all ! The marketing person who took the money from me, comes up with a new and innovative lie each time I call him ! I lost total hope on them ! Why Raajnett wants money from people even before forming proper infra? We can see advertisement hoardings on every lamp post as though Raajnett is readily available in our area ?! I stay in perungudi chennai and I paid Rs 1297 /- for my internet connection. I love to go legal against Raajnett - I don't want any more customers to get cheated.

Ram.
[protected]
Worst... never think of it. The full team is cheating. No one will pick your call once you pay the money.
I have the following numbers with me of Raajnet.
Rajini : [protected] (The manager)
Pandiyarajan : [protected]
Kannan : [protected]
Naren : [protected]
Prabhu : [protected]
Tamilz : [protected]
plz dont fall in there trap and false promises of high speed internet.

Sourabh
[protected]
So we just have to leave our money and time go wasted? How to get back our money from these thiefs ? Suggestions welcome - thanks
we can go to the office at thuraipakkam and if the number of people are more they must return the money. if not we can take our connection recipts to thuraipakkam J9 police station which is quite near the Raajnet office and file a complaint.
I stay in perungudi - So I'm ready to accompany you at any time - I guess police complaint will atleast make them stop this nonsense !
Also add these numbers -

Vijay - [protected]
Ezhumalai - [protected]
most lousy and unreliable people . dont pay money and cancel your connection if you have one immediately
1. Money was collected instantly
2. Connection was given after 2 months with an apology call from the manager
3. Internet worked only for a week
4. Frequent disconnects/ Not working totally
5. They placed a port box in my home and connected other 5-6 wires of my neighboring houses and spoilt my terrace
6. Very very difficult to reach the customer care executive
7. They won't follow and come to your home to fix as per the customers appointment. As a customer we have to stay back in home and wait for them to call

In short - DO NOT GO FOR THIS CONNECTION and ruin your life. My MTS wifi blaze worked better than this. These people are also same as Tikona. They dont even deserve a single star rating. I can only give them with a big zero ()
Hi Everyone,

This is Sakthivel from Thuraipakkam, chennai.

We have registered a new internet connection for RaajNett on Jul 27.
After 1 week, I have raised a refund request, but still its not processed.
I tried to contact customer care[protected], but no proper response.
Please help me on this issue.

Thanks,
Sakthi

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