I made a payment through RazorPay on 31-Dec-2020 (using Google pay UPI) for buying a juicer from the website that is now, found to be fake.
The website, https://portoblend is found to be fake.
Therefore, I request you to kindly reverse the payment as much as possible.
Also, request you to stop accepting such websites.
Transaction details are given below.
I have attached the screenshot of the mail acknowledgement received from RazorPay after the payment.
Aug 17, 2021
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2021
Razorpay Customer Care's response Hey,
Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4908026 and are getting this checked with the merchant from our end and have also raised a dispute for the transaction. Please expect an update on the same shortly. Your patience is greatly appreciated.
Regards,
Amith
In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.
Best,
Team Razorpay