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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 108

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J
Jâßwáñth Røçk
from Kovvūr, Andhra Pradesh
Jan 15, 2021
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Address: Omg burse fraud app

Omg burse app I recharge another 5000 this app is fraud but I want refund money from your company
Razorpay customer support has been notified about the posted complaint.
View replies
Hi,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best,
Team Razorpay
Reply
Hi,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best,
Team Razorpay
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    J
    Jâßwáñth Røçk
    from Kovvūr, Andhra Pradesh
    Jan 15, 2021
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    Address: I don't know omg burse app fraud app

    Omg burse fraud app I recharge 5000 money I want to refund to your company razor pay pls refund sir
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Jan 15, 2021
    Updated by Jâßwáñth Røçk     [protected]
    View replies
    Hi,

    We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/.

    Best, Team Razopay
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      D
      deepak mangalapally
      from Koratla, Telangana
      Jan 15, 2021
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      Address: Old Bhavani Takies

      My refer the omg burse we will daily earn amount ex 5000 deposit earn daily 400-500 I earn 2k but didn't withdrawal due to festival nd nd Final closed the app I'm deposit 7000 return I didn't get 1rupie also
      +10 photos
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi Deepak,

      we're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/.

      Best, Team Razopay
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        S
        santosh padekar
        from Khadki, Maharashtra
        Jan 14, 2021
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        Credit card fraud happened with my RBL credit card and razor pay was the merchant so wanted a refund for the same on my card back .
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
        View replies
        Hi Santosh,

        Apologies for the trouble you are facing. We see that there is an ongoing email thread with ticket ID [4906619] and our concerned team is diligently working on your issue. Kindly allow us some time, our team will get this checked and provide you with an update on the same email thread at the earliest.

        Regards,
        Anas
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          L
          Linto Thomas
          from Delhi, Delhi
          Jan 14, 2021
          Resolved
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          Resolved

          Hi there!

          I am Linto Thomas, I have done a transaction through Razorpay of an amount of Rs.2339.00 to a online Merchant (wemist.in) and there is no response from the merchant or didn't sent m any of the product I booked. I have even sent s mail to the Merchant yet they didn't respond.

          So kindly do the needful to get back my money I paid

          Order No: #3148

          From
          Thekkan Linto Thomas
          [protected]
          [protected]
          [protected]@gmail.com
          +2 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Jan 15, 2021
          Razorpay Customer Care's response           Hi Linto,

          We checked and see that there is an ongoing email thread regarding your query, with the ticket ID [4894196] where, a dispute has been raised for the transaction and we are getting this checked with the merchant. Our concerned team is diligently working on this and will provide an update over the same email thread at the earliest. Your patience is highly appreciated in the interim.

          Regards,
          Anas
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            C
            Chapansu
            from Noida, Uttar Pradesh
            Jan 14, 2021
            Resolved
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            I made a payment through RazorPay on 31-Dec-2020 (using Google pay UPI) for buying a juicer from the website that is now, found to be fake.
            The website, https://portoblend is found to be fake.

            Therefore, I request you to kindly reverse the payment as much as possible.

            Also, request you to stop accepting such websites.

            Transaction details are given below.

            I have attached the screenshot of the mail acknowledgement received from RazorPay after the payment.
            +1 photos
            Aug 17, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Jan 15, 2021
            Razorpay Customer Care's response             Hey,

            Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4908026 and are getting this checked with the merchant from our end and have also raised a dispute for the transaction. Please expect an update on the same shortly. Your patience is greatly appreciated.

            Regards,
            Amith
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              S
              Shazia rahim
              from Airoli, Maharashtra
              Jan 13, 2021
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              Credit card fraud happened with my RBL credit card and razor pay was the merchant so wanted a refund for the same on my card back .
              +1 photos
              Razorpay customer support has been notified about the posted complaint.
              Jan 13, 2021
              Updated by Shazia rahim               I shazia Rahim have already lodged a police complaint also for the fraud activity.

              View replies
              Hi Shazia,

              We hear you and this is very sensitive to us. Request you to file a complaint in your issuing bank or cybercrime department to get this checked for further assistance. Thank you for understanding.

              Regards, Amith
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                T
                trupti nandikolmath
                from Bengaluru, Karnataka
                Jan 13, 2021
                Resolved
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                Resolved

                I have done the payment through RazorPay (using SBI NetBanking) on this fake website https://portoblend.com to buy a juicer. Later I fount this website is being fake.

                Kindly please reverse this payment.

                Like this website, https://portoblend.com is found fake.

                Please stop accepting further payments for this website. Many of my friends got trapped in this and got cheated.

                Payment Details :

                Transaction ID:[protected]

                Transaction proof is attached.
                +1 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Jan 15, 2021
                Razorpay Customer Care's response                 Hey Trupti,

                Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4903847 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update on the same shortly. Your patience is greatly appreciated.

                Regards, Amith
                View replies
                I have done the payment through RazorPay (using SBI NetBanking) on this website https://portoblend.com to buy a juicer. Later I got a call that due to farmers protest at Delhi it is not possible to deliver the product to me so they will refund the money to me but still till today I have not received my money and nobody has further contacted me and now I know this website is fake.

                Kindly please reverse this payment.

                Payment Details :

                Transaction ID:[protected]

                Transaction proof is attached.

                Requesting for refund for the payment made for portoblend - Comment #3788281 - Image #0
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                  V
                  varunaim
                  from Mumbai, Maharashtra
                  Jan 12, 2021
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                  Website: Portoblend.com

                  I ordered blender from portoblend.com on 2nd january for which i made a payment of rs. 299 through razorpay payment gateway. I revieved a confirmation mail for the same minutes after successfully paying for my order.
                  But till now i haven't recieved my product also i haven't recieved any mails or call regarding the same.

                  Kindly let me know where is my product right now, and how long does it take to reach my given address because it is already past 10 days since i am waiting for my order to get delivered.
                  +1 photos
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 15, 2021
                  Razorpay Customer Care's response                   Hi,

                  We are a payment gateway that facilitates merchants with online transactions. However, we would like to investigate your issue. Kindly share your transaction details along with your contact details here: https://razorpay.com/support/#request. Do mention ticket ID [4903815], so that we can assist you on priority.

                  Regards, Amith
                  Jan 15, 2021
                  Updated by varunaim                   My mobille number is [protected]
                  My bank accoubt details:
                  Varun Singh
                  Acc no.- [protected]
                  IFSC- UBIN0560294

                  Jan 16, 2021
                  Updated by varunaim                   Kindly update me about my status of refund!! I haven't revieved any amount by now..
                  Kindly cooperate & refund my amount as soon as possible
                  Jan 19, 2021
                  Updated by varunaim                   With due respect kindly refund my amount, i am sharing my contact details with you:
                  Varun Singh
                  Acc no.- [protected]
                  IFSC- UBIN0560294
                  Bank name: Union bank of India
                  Ticket id: 4903815
                  View replies
                  My mobileno. is [protected]

                  Varun Singh
                  Acc no.- [protected]
                  IFSC- UBIN0560294

                  Kindly transfer money to the above account.
                  Reply
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                    R
                    Rkm0022
                    from Delhi, Delhi
                    Jan 12, 2021
                    Resolved
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                    Resolved

                    Address: Machhuatoli

                    Please help
                    I had recharged 50 thousand rupees in omg burse app. Since I did not have a job, I invested money in omg burse so that I could earn money. But Omg burse apk turned out to be a fraud company which I had withdrawn in omg burse apk he did not give back. I made this payment by Googlepay. My money was been recharged by razorpay UPI in OMG burse. I want my money refunded. Please solve my problems.
                    Please accept my refund complaint.
                    +7 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Jan 13, 2021
                    Updated by Rkm0022                     How will my money be refunded?I also talked to my bankers. He also did not mention any solution.Please tell me sir, otherwise I will be ruined sir!I am going through a very bad situation right now. Sir, Please tell me. I humbly request you sir!
                    Sir, Please refund my money which was fraudulently taken from me by your merchant.Please sir, refund my money.
                    Verified Support
                    Jan 15, 2021
                    Razorpay Customer Care's response                     Hi,

                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                    Best, Team Razorpay
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                      R
                      Rkm0022
                      from Delhi, Delhi
                      Jan 12, 2021
                      Resolved
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                      Resolved

                      Address: Machhuatoli

                      Please help
                      I had recharged 56 thousand rupees in omg burse app. Since I did not have a job, I invested money in omg burse so that I could earn money. But Omg burse apk turned out to be a fraud company which I had withdrawn in omg burse apk he did not give back. I made this payment by Googlepay. My money was been recharged by razorpay UPI in OMG burse. I want my money refunded. Please solve my problems.
                      Please accept my refund complaint.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Jan 13, 2021
                      Updated by Rkm0022                       One of the merchants of Razorpay has cheated me by greed to earn money through omg burse app. The merchant of Razorpay did not return my money.  I recharged 56000 in the app which was done by googlepay and the money was transferred through icici bank by razorpay UPI.
                      This incident happened to me on 22 December. When I withdrew my money in my account in omg burse, the marchent of razorpay did not deposit my money back in my account. I was cheated a lot by the razorpay merchant.  No contact with that merchant is possible now. His app is also not logged in and when I keep that app open, he shows a network error. He has scammed me.
                      I am in a very bad situation right now.  I humbly request you to help me.
                      Verified Support
                      Jan 15, 2021
                      Razorpay Customer Care's response                       Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
                      View replies
                      Sir, Please refund my money which was fraudulently taken from me by your merchant.Please sir, refund my money.I humbly request you sir!
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                        T
                        Tarun pujhari
                        Jan 12, 2021
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                        Address: Odisha jharsuguda

                        ICIddc283c07cb74e52b9540dd7286e1718- collect I'd P2101120923449455075215- transaction I'd please refund my money as soon as possible
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hi Tarun,

                        Pleasure having you reach out to us. Please submit a request here: https://razorpay.com/support/#request along with your contact details and a brief statement of your concern. Please mention the ticket ID [4899462], so that we can provide your query with the utmost priority.

                        Regards,
                        Amith
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                          T
                          Tarun pujhari
                          Jan 12, 2021
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                          Address: Odisha jharsuguda

                          P2101120923449455075215 this is my transaction I'd And ICIddc283c07cb74e52b9540dd7286e1718 this is ur collect I'd please refund my money because I am depressing on this scem
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          Hi Tarun,

                          Pleasure having reached out to us. Please submit a request here: https://razorpay.com/support/#request along with your contact details and a brief statement of your concern. Please mention the ticket ID [4899462], so that we can give your query a priority.

                          Regards,
                          Amith
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                            T
                            Tessyteresa24
                            from Delhi, Delhi
                            Jan 12, 2021
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                            I didn't get the items that I have paid to thekithensales.com through razorpay. Can you help me to get the items as soon as possible
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hey,

                            Thank you for reaching out to us. We are a payment gateway that assists merchants with their online payments.Please share your contact and transaction details here: https://razorpay.com/support/#request with ticket ref:4880435. so that we can assist you on priority.

                            Regards, Amith
                            Reply
                            Tessyteresa24's [Complaint's author] reply, Jan 15, 2021
                            I didn't get the refund yet.Can you please confirm?
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                              S
                              Sanket p patel
                              Jan 12, 2021
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                              Address: Dehradun as written on website

                              The company named portoblend for online shopping of chargable juicer did get the payment from me but havent update us about shipping details or order details. Kindly refund the payment

                              I made two pyments, kindly refund it.
                              Thank you
                              +4 photos
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hey,

                              Thank you for reaching out to us. We have raised a request against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket ID:4899519. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

                              Regards,
                              Amith
                              Reply
                              Sir,
                              I placed an order for a PortoBlend portable juicer blender on 01/01/2021, the order number for which is #0701. I am unable to contact their customer care via email as the address is unreachable/invalid.
                              I was able to track the package a few days back when it showed that the package was in transit to India. Now that tracking site is unreachable/invalid. When I try to go to the tracking site the message is displayed "Site currently unavailable"
                              My Transaction I.d P2101012147425797730701

                              Fraud payment from portoblend juicer company - Comment #3793962 - Image #0
                              Fraud payment from portoblend juicer company - Comment #3793962 - Image #1
                              Fraud payment from portoblend juicer company - Comment #3793962 - Image #2
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                                T
                                Tejas Devgire
                                Jan 11, 2021
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                                Address: Don't know

                                Hello sir,

                                I am a Tejas Baban Devgire, i can invest money of 11500 in omg burse app. This is a big scammer website. Lots of people have loss of maoney in this app or website.

                                Please it refund it as soon as possible.

                                Transaction id[protected]

                                Transaction id[protected]

                                Transaction id[protected]

                                Transaction id[protected]

                                Transaction id[protected]

                                Contact Number: [protected]
                                +5 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 13, 2021
                                Razorpay Customer Care's response                                 Hi Tejas,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
                                Jan 18, 2021
                                Updated by Tejas Devgire                                 They can not refund it.
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                                  T
                                  Tejas Devgire
                                  Jan 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: Razorpay

                                  Razorpay ticket Id-4888078
                                  The razopay team give a ticket id of 3 days ago bt do not refund it.please consider is and refund it fast.
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Tejas,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best, Team Razorpay
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                                    K
                                    [email protected]
                                    from Powai, Maharashtra
                                    Jan 11, 2021
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                                    Address: guntur

                                    Hello,
                                    I am k.rama Krishna
                                    I want let you know that, I have mistakely paid a total amount of 5000 to fraudulent company named OMG BURSE
                                    And the payment gateway was provided by you

                                    So, here i am contacting you for the full refund of my hard earned money

                                    Kindly do the needful
                                    And please refer to the attached screenshot as proof of payment

                                    K.rama Krishna
                                    [protected]
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 13, 2021
                                    Razorpay Customer Care's response                                     Hi,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best, Team Razorpay
                                    Jan 18, 2021
                                    Updated by [email protected]                                     please contact you and inform and refund
                                    what you are taking lead payment gateway
                                    otherwise give the contact mobile number
                                    you are worest gateway
                                    View replies
                                    Payment refund

                                    Refund Purpouse Omg Burse Razorpay - Comment #3835328 - Image #0
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                                      A
                                      ANEESH AHAMED K M
                                      Jan 11, 2021
                                      Resolved
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                                      Resolved

                                      I have ordered two blenders from Portoblend on 24th Dec 2020. But still now I didn't received my product and also their website also not working properly, I have a doubt that they are frauds so pls kindly resolve my issue and pls process the repayment of rs.598/ if possible.

                                      Thank you
                                      +2 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,

                                      Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4900363], so that we can assist you on priority.

                                      Regards, Amith
                                      Reply
                                      ANEESH AHAMED K M's [Complaint's author] reply, Jan 14, 2021
                                      Dear Sir
                                      Can't able to contact to that OnlineP support pls help me in this to get my refund
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                                        B
                                        Basavalingappa. M
                                        from Bengaluru, Karnataka
                                        Jan 10, 2021
                                        Resolved
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                                        Resolved

                                        May please, Sir, That on 30/12/2020 I registered complaint regarding my money tranctions from BHIM APP to Razorpay through daily earning app Burse this a new amazon network project I invested huge money. Therefore I received above said ticket ID., #4801518 from razorpay help and support, Therefore the till today problem was not resolved, please refund my all money I invested in frauded comply and cheated coustmers company with the help of Razorpay platform. Thanking you yours faithfully.
                                        +1 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 13, 2021
                                        Razorpay Customer Care's response                                         Hi,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best, Team Razorpay
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