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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 109

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T
Tejas Devgire
Jan 11, 2021
Resolved
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Address: Razorpay

Razorpay ticket Id-4888078
The razopay team give a ticket id of 3 days ago bt do not refund it.please consider is and refund it fast.
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
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Hi Tejas,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best, Team Razorpay
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    K
    [email protected]
    from Powai, Maharashtra
    Jan 11, 2021
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    Address: guntur

    Hello,
    I am k.rama Krishna
    I want let you know that, I have mistakely paid a total amount of 5000 to fraudulent company named OMG BURSE
    And the payment gateway was provided by you

    So, here i am contacting you for the full refund of my hard earned money

    Kindly do the needful
    And please refer to the attached screenshot as proof of payment

    K.rama Krishna
    [protected]
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Jan 13, 2021
    Razorpay Customer Care's response     Hi,

    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

    Best, Team Razorpay
    Jan 18, 2021
    Updated by [email protected]     please contact you and inform and refund
    what you are taking lead payment gateway
    otherwise give the contact mobile number
    you are worest gateway
    View replies
    Payment refund
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      A
      ANEESH AHAMED K M
      Jan 11, 2021
      Resolved
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      Resolved

      I have ordered two blenders from Portoblend on 24th Dec 2020. But still now I didn't received my product and also their website also not working properly, I have a doubt that they are frauds so pls kindly resolve my issue and pls process the repayment of rs.598/ if possible.

      Thank you
      Aug 6, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi,

      Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4900363], so that we can assist you on priority.

      Regards, Amith
      Reply
      ANEESH AHAMED K M's [Complaint's author] reply, Jan 14, 2021
      Dear Sir
      Can't able to contact to that OnlineP support pls help me in this to get my refund
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        B
        Basavalingappa. M
        from Bengaluru, Karnataka
        Jan 10, 2021
        Resolved
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        Resolved

        May please, Sir, That on 30/12/2020 I registered complaint regarding my money tranctions from BHIM APP to Razorpay through daily earning app Burse this a new amazon network project I invested huge money. Therefore I received above said ticket ID., #4801518 from razorpay help and support, Therefore the till today problem was not resolved, please refund my all money I invested in frauded comply and cheated coustmers company with the help of Razorpay platform. Thanking you yours faithfully.
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Jan 13, 2021
        Razorpay Customer Care's response         Hi,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
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          G
          Gokul21T
          from Delhi, Delhi
          Jan 10, 2021
          Resolved
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          Resolved

          Want to refund the amount of 375rs I didn't get any email regarding fastag please refund the amount
          Aug 6, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hey,

          Thank you for reaching out to us. We have raised a request against the transaction and are getting it checked with the merchant from our end. A detailed mail regarding the same has been updated on the ticket ID:4882691. Please expect an update at the earliest. Your patience is highly appreciated in the interim.

          Regards, Amith
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            U
            Udhamyadav
            Jan 9, 2021
            Resolved
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            Resolved

            Address: Santosh nagar goregoan east mumbai 400065

            Hello my name is uddhamsingh sunil yadavi want to raise a complaint againsts the merchant as the merchant has taken my 5000 rupees paid via razorpay... the merchant is a scammer he has scammed me by investing in his fake online earning application and after the amout got deposited the application went vanished...please look into the matter and refund my amount thanks and regards uddhamsingh yadav
            Aug 6, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Jan 13, 2021
            Razorpay Customer Care's response             Hi,

            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

            Best, Team Razorpay
            View replies
            Return my money razorpay pilz
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              H
              Harikrishna123
              from Powai, Maharashtra
              Jan 9, 2021
              Resolved
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              Resolved

              I will buy 100 rupees diamonds
              Diamonds not coming
              Send my money
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Krishna,

              Your query has been addressed and a request has been raised on your behalf with the ticket ID [4900379]. Where, a dispute has been created for the transaction and we are getting this checked with the merchant. Our concerned team will provide you with an update on the same email thread shortly. Your patience is highly appreciated in the interim.

              Regards,
              Anas
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                S
                sskale
                from Delhi, Delhi
                Jan 9, 2021
                Resolved
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                Resolved

                Prettifyhub.com Fraud, not reply to emails, not have any Contact details, not giving product, so please our hard earned money refund immediately and stop others from such fraud
                "ORDER #4586 on 1Jan2021" Rs497 from https://prettifyhub.com/ with razorpay.com Payment gateway
                "Payment successful for Bestjwell" acknowledgement
                Regards
                Kale
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Jan 09, 2021
                Updated by sskale                 Payment Id pay_GK8VqY0QIas1y4
                Paid On 1st Jan, 2021
                Verified Support
                Jan 13, 2021
                Razorpay Customer Care's response                 Hello,

                We have looked upon your query and have raised a request on your behalf with ticket ID [4900222]. Where, a dispute has been raised for the transaction and we are getting this checked with the merchant. Kindly allow us some time, we will provide you with an update on the same email thread at the earliest.

                Regards,
                Anas
                View replies
                Hello rezorpay we have order on pretifyhub & templestar this website is fraud plz my money back plz my money refund
                Reply
                I want refund my money
                Reply
                I had ordered two dresses but not yet delivered plzz refund my money
                Reply
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                  H
                  Harikrishna123
                  from Powai, Maharashtra
                  Jan 9, 2021
                  Resolved
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                  Resolved

                  Address: Andhrapradesh

                  [protected] please send diamonds to this

                  Account
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Jan 09, 2021
                  Updated by Harikrishna123                   I was purchased 100 rupees diamonds to the
                  Free fire account send diamonds or money

                  Jan 09, 2021
                  Updated by Harikrishna123                   Please send my diamonds
                  [protected]
                  View replies
                  Hi Krishna,

                  Your query has been addressed and a request has been raised on your behalf with the ticket ID [4900379]. Where, a dispute has been created for the transaction and we are getting this checked with the merchant. Our concerned team will provide you with an update on the same email thread shortly. Your patience is highly appreciated in the interim.

                  Regards,
                  Anas
                  Reply
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                    L
                    Lavanya Charanraj
                    Jan 8, 2021
                    Resolved
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                    Resolved

                    After payment not received my dress (top) even any information
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    Hi Lavanya,

                    We request you to kindly share certain information in order to assist you further. Please provide us the screenshot of the transaction along with your contact details here https://razorpay.com/support/#request along with ticket ID:4880268, so that we can get back to you with an update shortly.

                    Regards, Amith
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                      D
                      Deepakdev221
                      from Delhi, Delhi
                      Jan 8, 2021
                      Resolved
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                      Resolved

                      I applied on bookmyhsrp.com for the plate.and after filling all details I paid their due amount by upi. Amount deducted from my account but transaction not done so I have to apply again and second time transaction completed.please reimburse my payment into my account.
                      Jan 9, 2021
                      Complaint marked as Resolved 
                      Amount has been credited into my account.
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi Deepak,

                      Thank you for reaching out to us. Kindly share your contact details along with bank statement copy of the transaction here: https://razorpay.com/support/#request with ticket ID:4880340. Our concerned team will get back to you at the earliest.

                      Regards, Amith
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                        P
                        priyankasanju
                        Jan 8, 2021
                        Resolved
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                        Resolved

                        I have been cheated by this company named the big collection. Their email id is www.[protected]@gmail.com.

                        They have several websites on which they are doing fraud. www.sellshop.in
                        www.venilafashion.com
                        www.clothboom.com is the latest one. They are using razor pay for payment.
                        I have paid ₹548/-. Order Id #2623

                        And this was written on the email

                        Payment method
                        Razorpay cards_upi_netbanking_wallets_ — Rs. 548.00
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 13, 2021
                        Razorpay Customer Care's response                         Hi Priyanka,

                        We are sorry for the inconvenience caused. Please raise a request using this link: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [4900048] for us to assist you on priority.

                        Regards,
                        Anas
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                          V
                          Vidula Chopra Rastogi
                          Jan 8, 2021
                          Resolved
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                          Resolved

                          We have a business account at Razorpay. They are not settling the amount our customers have paid.. some issue with our account. Our account information is correct, KYC is done and approved. Even if there is some issue they should respond to my complaint! There has been no response.
                          Company name, The Bare Bar
                          Complaint no: 4853641

                          26k+ is in their account that they are not settling or responding!!!

                          They need to settle the amount - and transfer our money into our bank account. If they cannot run a proper company then they should shut down.

                          The customer care numbers are not working!

                          I cannot believe this is the way a professional company is behaving in 2021.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 13, 2021
                          Razorpay Customer Care's response                           Hi Vidula,

                          We would like to inform you that your account has been activated. Also, a detailed mail regarding the same has been updated on the ticket ID [4853641]. If you have any other query feel free to revert back to the same email thread, we will be happy to assist you.

                          Regards,
                          Anas
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                            T
                            Tejas Devgire
                            Jan 8, 2021
                            Resolved
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                            Resolved

                            Address: At post sakur, Tal-sangmner, Dist-Ahamadnagar

                            Hello sir,
                            I am a Tejas Baban Devgire, i can invest money of 11500 in omg burse app. This is a big scammer website. Lots of people have loss of maoney in this app or website.
                            Please it refund it as soon as possible.

                            Transaction id[protected]
                            Transaction id[protected]
                            Transaction id[protected]
                            Transaction id[protected]
                            Transaction id[protected]
                            Contact Number: [protected]
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 09, 2021
                            Razorpay Customer Care's response                             Hi Tejas,

                            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                            Best, Team Razorpay
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                              N
                              Neeraj Chaubey
                              Jan 8, 2021
                              Resolved
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                              Resolved

                              Address: [email protected]

                              I have paid of Rs.75000/- to Burse by Razorpay. I have not get any benefits. Razorpay is trusted getaway. I want my money back to my account. Please help.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Neeraj,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
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                                R
                                RajeshVm
                                from Delhi, Delhi
                                Jan 7, 2021
                                Resolved
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                                Resolved

                                Address: bangalods

                                OMG burse app
                                I invest order garbing but not withdrawal plz refund amount
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hi Rajesh,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best, Team Razorpay
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                                  I
                                  irfn
                                  from Hyderabad, Telangana
                                  Jan 7, 2021
                                  Resolved
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                                  Resolved

                                  I have a open case since 14 days, there support service is worst and they have only chat service for now and the chat service is too bad they respond after 5 minutes and on support they dont resolve the issue and they try to work over mail/call which will be handled by another team
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi,

                                  We are sorry for the inconvenience caused to you. In order to assist you ahead, kindly raise a request using this link: https://razorpay.com/support/#request along with a brief of your concern and contact details. Do refer the ticket ID [4872440] for us to assist you on priority.

                                  Regards,
                                  Anas
                                  Reply
                                  irfn's [Complaint's author] reply, Jan 13, 2021
                                  145491
                                  143495
                                  4850898

                                  Already raised tickets to work on the issue, but these tickets didnt resolved my issue.

                                  Regards,
                                  irfan
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                                    F
                                    Fesal Dhapa
                                    Jan 7, 2021
                                    Resolved
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                                    Resolved

                                    Address: At and post ilol , taluka himmatnagar, district Sabarkantha, Gujarat ,383220

                                    I have done payment through Google pay via Razorpay on omg burse websites which is Fraud website and i know Razorpay does not promote websites like this omg burse and my money is stuck due to Razorpay because i trust Razorpay that's why I done payment so please initiate my refund of 6500 rupees
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    Hi,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best,
                                    Team Razorpay
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                                      S
                                      silent singer
                                      Jan 7, 2021
                                      Resolved
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                                      Resolved

                                      Address: Deesa

                                      I have transferred 600 rs to omg burce nd company took fraud...i want my money back..bcoz razorpay is trustable compny so i have choose payment okkk.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best,
                                      Team Razorpay
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                                        R
                                        rajendheran ganesh
                                        Jan 6, 2021
                                        Resolved
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                                        Resolved

                                        Address: Vedaranyam

                                        Mam, i have invested in omg app .. but I have not get any benefit and money from this app. It is summertime site..Pls refund my money from the site.. it is a fraud website.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        View replies
                                        Hi Rajendheran,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best,
                                        Team Razorpay
                                        Reply
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