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Updated: Sep 9, 2025
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Y
yashsapariya
from Delhi, Delhi
Jan 2, 2021
Resolved
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I have been cheated by OMG burse, they took money and n ow the company has closed and i am unable to contact them. Plz look into this matter ASAP and refund my money back.
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
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Hi,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best,
Team Razorpay
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    P
    Prakash Shreja singh
    from Delhi, Delhi
    Jan 2, 2021
    Resolved
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    Resolved

    Address: Nunukdih Sirmohan Dhoura, Kaliasthan, PO-Jitpur

    I have charged Rs 350 online for Fastag apply which was a scam,
    When I paid I did not got it applied they online gave instructions how to apply.
    I want to complain about their fraud website using which they are fishing people in name of online apply Fastag.
    +1 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    View replies
    Hi Prakash,

    We have raised a request on your behalf and have provided an update for the same on ticket ID [4875647]. If you have any further queries feel free to revert back to the same email thread, we would be happy to help you out.

    Regards,
    Anas
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      M
      Maluu
      Jan 2, 2021
      Resolved
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      I paid for a product from easy buy but they didn't confirm the order but the amount has been deducted. The site appears to be fake, as I tried to contact them there was no response from there side and so I request a refund of rs.398.
      +1 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hey,

      Glad that you have reached out to us. We have raised a request on your behalf with the ticket reference number: 4875662 and are getting this checked with the merchant from our end and have also created a dispute for the transaction. Please do expect an update on the same shortly. Your patience is greatly appreciated.

      Regards, Amith
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        V
        vithupatil1001
        Jan 2, 2021
        Resolved
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        Address: Akola Maharashtra

        Hello razorpay team
        I'm vithu sudhakar pundkar I was paid 10500 through razorpay payment getaway to OMG bruse website. This website is big scammer. huge amount of money strapped. Lost of people going to this scam . And I'm one of them
        Help me sir please refund my money i was so poor I don't have money.refund my money sir please
        My transaction I'd is--.1) P2012110114282629504310 for a 5000, 2)P2012091434219410875819 for a 500ru and 3)P2012091433338744828486 5000 rupees sir please refund my money please help me sir
        +5 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Jan 02, 2021
        Updated by vithupatil1001         Hello razorpay team
        I'm vithu sudhakar pundkar I was paid 10500 through razorpay payment getaway to OMG bruse website. This website is big scammer. huge amount of money strapped. Lost of people going to this scam . And I'm one of them
        Help me sir please refund my money i was so poor I don't have money.refund my money sir please
        My transaction I'd is--.1) P2012110114282629504310 for a 5000, 2)P2012091434219410875819 for a 500ru and 3)P2012091433338744828486 5000 rupees sir please refund my money please help me sir
        Verified Support
        Jan 08, 2021
        Razorpay Customer Care's response         Hi,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best,
        Team Razorpay
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          L
          Lovely Lvly
          Jan 2, 2021
          Resolved
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          Resolved

          I had invested 5500 as my recharge to omg burse which is an earning app as the withdrawal was possible at first and now it is showing as network error..
          Aug 7, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hi,

          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

          Best, Team Razorpay
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            N
            Nothing much
            from Powai, Maharashtra
            Jan 2, 2021
            Resolved
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            Resolved

            I had recently invested on a app called omg burse thinking it would be a trustworthy. But I was wrong, it scammed me and took all of my money leaving me bankrupt please help me it's really important. I will be grateful for you.
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Jan 02, 2021
            Updated by Nothing much             I had recently invested on a app called omg burse thinking it would be a trustworthy. But I was wrong, it scammed me and took all of my money leaving me bankrupt please help me it's really important. I will be grateful for you.
            View replies
            Hi,

            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

            Best,
            Team Razorpay
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              A
              Aswathi Achu
              Jan 1, 2021
              Resolved
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              Resolved

              I was deposit 5000 in omg burse app..bt some days ago there will not allow to withdraw my money.want my money back plz
              Aug 7, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best, Team Razorpay
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                V
                Veera1234
                Jan 1, 2021
                Resolved
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                Resolved

                Sir, we thought payments through razorpay is safe and trustable, so I invested 5000 in an app called burse, later after three days I came to know it was fraud, please help us
                +1 photos
                Aug 7, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                View replies
                Hi,

                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                Best,
                Team Razorpay
                Reply
                Veera1234's [Complaint's author] reply, Jan 9, 2021
                How can we contact merchant if they are fraud !?
                Bank officers won't respond due to online transaction through razorpay
                We contacted you bcoz we have done through your payment portal
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                  W
                  Wahab130
                  from Powai, Maharashtra
                  Jan 1, 2021
                  Resolved
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                  Resolved

                  Sir
                  I have transfered an amount of Rs 50000 to omg burse app. App is not working. I transfered 1000 and 500 to burse app other time. I have receipts from SBI internet banking to razorpay. I am attaching all receipts.
                  As company is promising huge money returned in a short period of time.
                  Company withdraw held up under as payment processing.
                  This is a huge lost for me.
                  Sir I request you that please retract the amount
                  +3 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2021
                  Razorpay Customer Care's response                   Hi Wahab,

                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                  Best,
                  Team Razorpay
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                    R
                    Rathod kamil
                    Jan 1, 2021
                    Resolved
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                    Resolved

                    Sir, I have paid 1000 rs. To omg burse through your party but the company was not function so I request you to help me in refund of the said amount . I will send screenshot of the transaction.
                    +1 photos
                    Jan 18, 2021
                    Complaint marked as Resolved 
                    , mare pass transaction id hai sir usese mane transaction kiya tha sir please sir mare money refund kardo please me transition ka photo send karta hu sir mare money muje refund kar do
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    Omg burse refund money please sir help me

                    Omg burse ford hua hai - Comment #3783867 - Image #0
                    Reply
                    Refund please sir
                    Reply
                    Please sir help me mare money abhi tak refund nahi hua hai
                    Reply
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                      L
                      LUOIZINK MOIRANGTHEM
                      from Delhi, Delhi
                      Jan 1, 2021
                      Resolved
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                      Resolved

                      I had paid 30000rupees to omg burse by misguiding me it as investment to amazon.

                      i request you to kindly look into the matter. i am attaching the details of the payment
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best,
                      Team Razorpay
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                        K
                        Kawsar Hussain Tapadar
                        Jan 1, 2021
                        Resolved
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                        Resolved

                        Address: Karimganj,Assam

                        I want to refund my money from omg burse which is deposited by google pay 7000/- rupees
                        +4 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Jan 01, 2021
                        Updated by Kawsar Hussain Tapadar                         Refund
                        Jan 01, 2021
                        Updated by Kawsar Hussain Tapadar                         I want to refund my 7000 rupees from omg burse which was debited my account

                        View replies
                        Hi Kawsar,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best,
                        Team Razorpay
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                          K
                          Kawsar Hussain Tapadar
                          Jan 1, 2021
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                          Resolved

                          Address: Vill Mobarakpur Karimganj Assam
                          Website: Omg burse

                          I want to refund my money from omg burse
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          Hi,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best, Team Razorpay
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                            S
                            Sanj468
                            from Delhi, Delhi
                            Jan 1, 2021
                            Resolved
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                            Resolved

                            I had gave my money amount 1000 to omgburse through razorpay at last I came to knew that it is a fraudulent app so please refund my money
                            +1 photos
                            Jan 3, 2021
                            Complaint marked as Resolved 
                            Please refund my money which was I recharged on omgburse through razorpay
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hi Kuladipa sahu,

                            Thanks for reaching out to Razorpay, we are here to help :) You can make a note of the ticket ID -4840447.

                            We are committed to resolve/address your queries and one of our customer success champs will get back you within 2 business days.

                            Stay safe and healthy! Happy to support!

                            Sincerely,

                            Razorpay Customer success team

                            4840447:109529
                            My ticket number :#4836728
                            Transaction ID:[protected]
                            Refund amount : 5000
                            Date:16/12/2020

                            Please refund my money - Comment #3784326 - Image #0
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                              S
                              Sk Labib
                              Jan 1, 2021
                              Resolved
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                              Resolved

                              Sir I have allready pay 5000 +500and 500 rupees total 6000 rupees to OMG Brush through Razorpay.But this company was not function so I request you to help me in refund of the said amount.I will Send screenshot of the transaction.
                              +3 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Labib,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best, Team Razorpay
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                                K
                                Khan Lovley
                                Jan 1, 2021
                                Resolved
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                                Resolved

                                I was paid a money from gpay 2time 375 my upi transfer id [protected]
                                Any pls kindly refund my money
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                I need my money 375

                                For fastag india - Comment #3782791 - Image #0
                                Reply
                                Hi,

                                Kindly raise a request on the following link with your query: https://razorpay.com/support/#request along with the transaction and contact details. Do mention the ticket ID:4828172 so that we can check the same and provide you with an update at the earliest.

                                Regards,
                                Team Razorpay
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                                  A
                                  Abhishek Himanshu
                                  Jan 1, 2021
                                  Resolved
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                                  Resolved

                                  Omg make a fraud of 6000 rupees
                                  Using razorpay payment method
                                  and we have him money thinking the trust of razorpay.
                                  So please don't break the trust of customer,
                                  and please take a strict action towards this.
                                  Also refund us as soon as possible.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2021
                                  Razorpay Customer Care's response                                   Hi Abhishek,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best, Team Razorpay
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                                    S
                                    Sourabh@1998
                                    Jan 1, 2021
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                                    Resolved

                                    Respected Sir/ Madam
                                    Last week I had transfered money 3 times 500 total amount 1500 to omg burse app but today the company app doesn't responding because the payment portol was your so its your responsibility to solve my issue
                                    +1 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Sourabh,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best, Team Razorpay
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                                      G
                                      Goroba
                                      from Delhi, Delhi
                                      Dec 31, 2020
                                      Resolved
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                                      Resolved

                                      Address: OMG BURSE

                                      Sir, I have paid rs 10000/- and 500 to OMG BURSE through your party but the company was not function so I request you to help me in refund of the said amount. I will send screen shot of the transaction
                                      +2 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Goroba,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best, Team Razorpay
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                                        श
                                        शशी गजभिये
                                        from Powai, Maharashtra
                                        Dec 31, 2020
                                        Resolved
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                                        Resolved

                                        Dear sir i have listed of total 8100/- From the merchant of your. So please help me in this regard i have attached as if transaction
                                        Please Refund my money
                                        +8 photos
                                        Jan 1, 2021
                                        Complaint marked as Resolved 
                                        l Not emailed by the company. Also, no call came from them. You will not be able to provide the company's email and phone number for. Please refund my money.
                                        Razorpay customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Razorpay Team,
                                        I had made a transaction of rupees 8100/- via your platform to one of your customer OMG Burse for online order grabbing.
                                        I have found out that your client is a fraud and i want by amount refunded. I have uploaded the transaction I'd in the image section Please look into the matter. Thank you.
                                        Reply
                                        Hi,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best, Team Razorpay
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