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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 106

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M
mallikarjun agasar
Jan 26, 2021
Resolved
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Resolved

Address: Friends PG, Bhommanalli flaver

I am mallikarjun Basavaraj Agasar I am paying amount to sharing economy since last 15days for three times... But company proude to take money and now closed... as much as possible to refund soon because that company.. Proude how to pay amount to that company... That company tie up for amount purpose to ur company... I have some avedence to that purpuse kindly solve my problem.. Other wise I am going to court...
Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2021
Razorpay Customer Care's response
Hi Mallikarjun,

Apologies for the inconvenience caused. Rest assured, a request has been raised on your behalf with ticket ID [4968291] and we have notified our relevant team regarding the same. Kindly allow us some time while we provide you with an update regarding your concern at the earliest.

Regards,
Anas
Feb 02, 2021
Updated by mallikarjun agasar
Sir refund both 3000rupees because I am paying amount 16th and 19th sir...
2100rupees I am paying in between sir OK that is refund already but the think is both 3000rupees still now not refunded sir kindly solve this problem... Sir... I have transaction ID for both transaction sir I am attached both screen short... As much as possible kindly solve this both transaction sir

Feb 05, 2021
Updated by mallikarjun agasar
Please kindly solve this issue... Sir because I am paying this amount last month 16th and 19th please update.. About this Complate sir
Verified Support
Feb 09, 2021
Razorpay Customer Care's response
Hi Mallikarjun,

Hope you are doing good, We believe a valid resolution has been provided from our end over the ticket ID [4968291] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority.

Regards,
Anas
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    S
    syeda shaheen
    Jan 26, 2021
    Resolved
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    Resolved

    Hello there
    I purchased Sharedbk plan and invested my money in that according to shared bk agreement.
    "from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared bk.The lease period is 90 days, the daily profit is 6500 rs with the investment of 1 lakh.my invested was near about 135000.But it did not provide me services perfectly as it promised to me.It cheated me scammed and runaway with lots of money.I invested my money in Shared bk because it is connected to trusted gateway RAZORPAY .so please refund my amount in my account as soon as possible

    Name.Shaheen Fatima
    Investmnt date.Dec 16 2020 to jan 16 2021
    Cheating date.25 jan 2021
    Email id: [protected]@gmail.com
    Transaction id:[protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Jan 28, 2021
    Razorpay Customer Care's response
    Hi Syeda,

    We understand you are facing some issue. A request has been raised on your behalf with ticket ID [4968372] and have notified our concerned team regarding the same. Kindly allow us some time, an update will be provided to you over the same email thread in the shortest time possible.

    Regards,
    Anas
    Verified Support
    Feb 04, 2021
    Razorpay Customer Care's response
    Hi Syeda,

    Hope you are doing good, We believe a valid resolution has been provided from our end over the ticket ID [4968372] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority.

    Regards,
    Anas
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      J
      Jaiswar surajkumar motilal
      Jan 26, 2021
      Resolved
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      Resolved

      Address: Shiksha sadan hostal, naini ,prayagraj, uttarpradesh.
      Website: razorpay@icici

      Hello there,

      I purchased shared BK plan and invested my money in that according to shared bk agreement.
      " from the date of Rental bicycle investor will be provide rental services for the equipment purchased by week the left period is 90 days. The daily profit is 177 rupees and the total profit is 2017.40 rupees.
      And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and run away with my money.I invested ma money in shared BK because it connected to trusted Gateway Razorpay, so please refund my amount is my account.
      Please refund my money in my account as soon as possible.

      Name:- Jaiswar Surajkumar Motilal
      Investment date:-16/01/2021
      Cheating date :-19/01/2021
      Email id:- [protected]@icici
      Transaction no:[protected]
      Transaction id:- CICAgKDz3IFUFQ
      Aug 8, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Jan 26, 2021
      Razorpay Customer Care's response
      Hi Jaiswar,

      We are here to help you out. A request has been raised on your behalf with ticket ID [4958059]. Also, a dispute has been created regarding your transaction and we are getting this checked with the merchant. Kindly allow us some time, our concerned team will provide you with an update at the earliest.

      Regards,
      Anas
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        K
        Kushal_1234
        from Kolkata, West Bengal
        Jan 26, 2021
        Resolved
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        Resolved

        Hello There
        I purchased shared bk plan and invested my money in that according to Shared BK agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The less period is 90 days. Didn't provide me services perfectly as it promise to me. But it cheated me and scammed and runaway with my money I invested my money in Shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
        Please refund my money in my account as soon as possible.
        Name - Kushal Saha
        Investment date - 5/1/2021 & 15/1/2021.
        Cheating Date - 25/1/2021
        Email Id - [protected]@gmail.com
        Transaction Id[protected]
        Paid - 3000/- Date - 5/1/2021
        Transaction Id[protected]
        Paid - 3000/- Date - 5/1/2021
        Transaction Id[protected]
        Paid - 300/- Date - 5/1/2021
        Transaction Id[protected]
        Paid - 3000/- Date - 15/1/2021
        Aug 15, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Jan 28, 2021
        Razorpay Customer Care's response
        Hi Kushal,

        Apologies for the inconvenience caused. Rest assured, a request has been raised on your behalf with ticket ID [4968438] and we have notified our relevant team regarding the same. Kindly allow us some time while we provide you with an update regarding your concern at the earliest.

        Regards,
        Anas
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          D
          Durgarvs
          from Vijayawada, Andhra Pradesh
          Jan 26, 2021
          Resolved
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          Resolved

          I purchased shared bk plan and invested my money in that according to shared bk agreement from the date of rental bycycle investors will be provided rental services for the equipment purchased by shared bk.the less period is 90days, the daily profit is Rs 850 rs and the total profit is 76500 and didn't provide me sevices perfectly as it promised to me and scammed and runaway with my money . I invested in shared bk because it connected to trusted gateway razorpay so please refund my money back into my account
          Please refund my money in my account as soon as possible
          Aug 14, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Jan 26, 2021
          Updated by Durgarvs
          I have trusted razorpay gateway payment as it only obeys legal transactions so I invested in shared bk app as it uses razor pay gateway for payment

          Verified Support
          Jan 28, 2021
          Razorpay Customer Care's response
          Hi Durga,

          We understand you are facing some issue. A request has been raised on your behalf with ticket ID [4968502] and have notified our concerned team regarding the same. Kindly allow us some time, an update will be provided to you over the same email thread in the shortest time possible.

          Regards,
          Anas
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            S
            Sagarpm
            Jan 26, 2021
            Resolved
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            Resolved

            Hello
            I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 160 and the total profit is 14400 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway razor pay so please refund my money account as soon as possible
            Name: Sagar p m
            Investment date:19/01/2021
            Cheating date :25/01/2021
            Email id: [protected]@gmail.com
            Transaction id:[protected]
            Feb 1, 2021
            Complaint marked as Resolved 
            I completed in razorpay.com and i get a refund of 3000 rs in just 5 days from the submission of my complete. Thankyou razorpay to refund my amount.
            Razorpay customer support has been notified about the posted complaint.
            Jan 26, 2021
            Updated by Sagarpm
            I sing in to shared bk with a phone number:[protected]
            Please refund the money I invested.

            Jan 26, 2021
            Updated by Sagarpm
            Please reply to my complaint
            Jan 26, 2021
            Updated by Sagarpm
            If my amount will refund for this fraud happen?
            Verified Support
            Jan 28, 2021
            Razorpay Customer Care's response
            Hi Sagar,

            We understand you are facing some issue. A request has been raised on your behalf with ticket ID [4968599] and have notified our concerned team regarding the same. Kindly allow us some time, an update will be provided to you over the same email thread in the shortest time possible.

            Regards,
            Anas
            Verified Support
            Feb 02, 2021
            Razorpay Customer Care's response
            Hi Sagar,

            Hope you are doing good, We believe a valid resolution has been provided from our end over the ticket ID [4968599] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority.

            Regards, Anas
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              S
              Sagar_das
              Jan 26, 2021
              Resolved
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              Resolved

              Hello there
              I purchased sharing economy plain and invested my money in according to shared bk agreement. From the date of rantal bicycle investors will be provide rantal services for the equipment purchase by sharing economy the less provide is 90 days, the daily profit is 15 rupees and total profit is 1350 rupees.
              And didn't provide the services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in sharing economy because it connect to trusted gateway razor pay, so please refund my amount in my account as soon as
              Possibly.
              Name:- sagar das
              Investment date:-11/01/2021
              Cheating date:-25/01/2021
              Email id:- [protected]@gmail.com
              Transaction I'd:[protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Jan 28, 2021
              Razorpay Customer Care's response
              Hi Sagar,

              We understand you are facing some issue. A request has been raised on your behalf with ticket ID [4968946] and have notified our concerned team regarding the same. Kindly allow us some time, an update will be provided to you over the same email thread in the shortest time possible.

              Regards,
              Anas
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                Goutham@123
                from Bengaluru, Karnataka
                Jan 26, 2021
                Resolved
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                Resolved

                Address: new delhi

                Sharebk app investment plan ..but it is not govt registered one .
                they have to give services for the equpment purchased by sharebk.The less period is 90 days the daily profit is 160 rs the total profit is 14, 400 Rupees and did nt provide me services, perfectly as it promised to me, but it cheated me and scammed and run away with my money.I i invested my money in shared bk because it connected to trusted gate way razorpay, , so please refund my amount in my account, ,
                please refund my money in my account..as soon as possible, , ,
                thanking you sir...
                they told that address in new delhi but exactly dont no..
                Jan 31, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Jan 26, 2021
                Updated by Goutham@123
                I didnt got my amount back, , , sharebk is fraud company, , , they done scam, , please help me in this, , , , , as ever the amount paid by razor pay(phonepay) sure it will come back to my account .., , , thanking u sir

                Jan 26, 2021
                Updated by Goutham@123
                I trust you because of the money which I kept In Sharebk, , I didnt got any rupee from them, , I completely lost my money transaction amount by phone pay, , T2101030731090678242543. 15k at a time. No more words, , , they runaway
                Verified Support
                Jan 26, 2021
                Razorpay Customer Care's response
                Hi Goutham,

                This seems unusual and we would like to have a closer look into this. Please share your transaction and contact details here: https://razorpay.com/support/#request. Also, mention the ticket ID [4958038] so that our concerned team can assist you on priority and provide you with and update at the earliest.

                Regards,
                Anas
                Jan 26, 2021
                Updated by Goutham@123
                My name is Goutham my number[protected]
                Jan 31, 2021
                Updated by Goutham@123
                Please
                Feb 09, 2021
                Updated by Goutham@123
                Shared bk i invested amount i lost ది fraud company, please refund my money back soon

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                  I
                  ismail6555
                  Jan 26, 2021
                  Resolved
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                  Resolved

                  Hello
                  I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 2000 and the total profit is 34000 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway razor pay so please refund my money account as soon as possible
                  Aug 15, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 28, 2021
                  Razorpay Customer Care's response
                  Hi Ismail,

                  We are sorry to hear this. In order to assist you, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact information. Also, mention the ticket ID [4969153] so that our concerned team can get this checked and provide you with an update at the earliest.

                  Regards,
                  Anas
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                    M
                    Mohammed jawid
                    Jan 26, 2021
                    Resolved
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                    Resolved

                    Address: Hyderabad
                    Website: Www.ciciseo.com

                    I purshese shared bk plan and invested my money in that according to shared bk agreement from the date of rental bicycle investor provided rental service for the equipment purchased by the shared bk the less periods is 90 days the daily profit is 15rs the total profit is 1350 rupees
                    And didnot provide me services perfectly as it promise to me.
                    But it cheated me and scammed and runaway with my money.
                    I invest my money in shared BK because it connected to trusted gateway rozor pay pls refund my ammount in my account.
                    Please refund my amount in my account as soon as possible
                    Name.mohammed jawid
                    Cheated date .25.jan.2021
                    [protected]@gmail.com
                    1.T2101041058410505164729
                    2.T2101031330377606939183
                    3.T2101011542091171505356
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 28, 2021
                    Razorpay Customer Care's response
                    Hi,

                    We apologize for the inconvenience caused. Rest assured, there is an ongoing email thread regarding your query with ticket ID: [4961656] and our team is diligently working on it. Kindly allow us some time, an update will be provided to you over the same email thread at the earliest.

                    Regards,
                    Anas
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                      H
                      Hritik@2781
                      from Gwalior, Madhya Pradesh
                      Jan 26, 2021
                      Resolved
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                      Resolved

                      Address: Delhi

                      I used Razorpay to invest in a company called Shared BK. It is a sharing economy app which allows people to invest their money for a cycle from which the users can earn 5% commission daily. The minimum amount that can be invested is 300 and maximum is 100000. The company has stopped giving any returns and is also not responding to any of the messages. I am not able to withdraw any money and all my money has been lost. I trusted shared BK because it had a very reputed payment gateway platform called razorpay and thus I thought the company must be genuine. Now, I don't know what to do and my money has been lost. I can't tell this to my parents as we are having financial problems and i am very depressed now, I don't know what I am going to do with me, I'm really scared right now.
                      I'm attaching the details below:
                      Name- Hritik Agarwal
                      Email- [protected]@gmail.com
                      Company name- Shared BK
                      Investment date- 5 January 2021
                      Transaction ID- T2101051316259775155254
                      Order ID- GLY0QWVSOviUpl
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 28, 2021
                      Razorpay Customer Care's response
                      Hi Hritik,

                      Apologies for the inconvenience caused. Rest assured, a request has been raised on your behalf with ticket ID [4967680] and we have notified our relevant team regarding the same. Kindly allow us some time while we provide you with an update regarding your concern at the earliest.

                      Regards,
                      Anas
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                        A
                        ARBAZ SABER
                        from Hyderabad, Telangana
                        Jan 26, 2021
                        Resolved
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                        Resolved

                        Hello there
                        i purchased shared bk plan and invested my money in the according to shared bk agreement.
                        'from the date of rental bicycle investor will be provide retal service for the equipment purchase by shared bk. The less period is 90 days. The daily profit is 191.35 rupees and the total profit is 1509 rupees.
                        And did't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
                        please refund my money in my account as soon as possible.
                        Name. Mohammed abdul rahman saber
                        investment date. 14.01.2021/14.01.2021/18.01.2021
                        cheating date. 25.01.2021
                        email id. [protected]@gmail.Com
                        transaction id.[protected]/[protected]/[protected]
                        Aug 15, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 28, 2021
                        Razorpay Customer Care's response
                        Hi Arbaz,

                        We understand you are facing some issue. A request has been raised on your behalf with ticket ID [4958859] and have notified our concerned team regarding the same. Kindly allow us some time, an update will be provided to you over the same email thread in the shortest time possible.

                        Regards,
                        Anas
                        Verified Support
                        Feb 03, 2021
                        Razorpay Customer Care's response
                        Hi Arbaz,

                        Hope you are doing good, We believe a valid resolution has been provided from our end over the ticket ID [4958859] to your query. If you need any further assistance from our end, feel free to revert back to us. Our team will assist you with utmost priority.

                        Regards,
                        Anas
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                          A
                          Ashabd
                          Jan 26, 2021
                          Resolved
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                          Resolved

                          Hi sir,

                          I have invested Rs 3300 in shared BK app through razorpay, with an agreement of repaying me Rs 175 on daily basis.
                          The allowed me to withdraw only for 10 days.
                          I only received rs 1700. After that it stopped me to withdraw amount from the App. It cheated me and runaway with my remaining money.
                          Please make my money to be refunded.

                          Name : Ashwaq
                          Investment money : 3300
                          Cheating date : 25/01/2021.
                          Transaction ID : Acct XXX081 debited with INR3000.00 on 31-Dec-20 and [protected]@icici credited.Info:UPI[protected].
                          Aug 15, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Jan 26, 2021
                          Updated by Ashabd
                          Hi Razorpay,

                          Please refund my RS 3000/- back.
                          Bank account number : [protected]
                          A/C holder : Shaik Abdul Ashwaq.
                          Bank name : State Bank of India
                          IFSC : SBIN0006267

                          Thanks,
                          Ashwaq.
                          Verified Support
                          Jan 28, 2021
                          Razorpay Customer Care's response
                          Hi Ahswaq,

                          We are sorry for the inconvenience caused. A request has been raised on your behalf with ticket ID [4967509] and our concerned team has been notified regarding your query. Kindly allow us some time, an update will be provided to you over the same email thread shortly.

                          Regards,
                          Anas
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                            C
                            Chiragb77
                            from Pune, Maharashtra
                            Jan 26, 2021
                            Resolved
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                            Resolved

                            Name:Chirag Vijay Bankar
                            Location-Nasik, Maharashtra

                            Hello there i purchased sharedBk plan and invested my money in that according to sharedbk agreement.
                            According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
                            The less period is 90 days, the daily profit is 160rs for the equipment of 3000rs.
                            I purchased 13 equipment of rs 39000.
                            But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
                            I just want my invested money back in my account.
                            Oct 29, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 27, 2021
                            Razorpay Customer Care's response
                            Hi Chirag,

                            Sorry for the experience faced and would like to help you out. We have raised a request on your behalf with the ticket ID: 4963675 and have notified the concerned team. We will get back to you with an update on the same mail thread at the earliest. Appreciate your patience in the interim.

                            Best,
                            Team Razorpay
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                              N
                              Niyazahmed222
                              Jan 26, 2021
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                              Hello
                              I purchased shared bk plan and invested my money in that according to shared bk agreement. From the date of rental bicycle investors will be provided rental services for the equipment purchased by shared bk. The less period in 90 days, the daily profit is 5370 and the total profit is 483000 rupees. And they didn't provide services perfectly as it has promised to me, but it cheated and scammed and runaway with my money. I invested my money in shared I because it connected to trusted gateway razor pay so please refund my money account as soon as possible
                              Name: Niyazahmed
                              Cheating date :[protected]
                              [protected]@yahoo.in
                              Razorpay customer support has been notified about the posted complaint.
                              Hi Niyaz,

                              We are sorry for the trouble you are facing. This seems unusual and would like to investigate on this. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, mention the ticket ID [4956111] for assistance on priority.

                              Regards,
                              Anas
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                                R
                                Roshan mads
                                Jan 26, 2021
                                Resolved
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                                Resolved

                                Hello there
                                I purchased shared bk plan and invested in that plan according to shared bk government
                                "From the date of purchase of the bicycle they used to provide me rent as per their norms the less rental period is 90days as per there agreement. Daily profit is 15 rupees and total profit is 1350." But they didn't provide me service as they promised. But they cheated me and ran with my money.
                                I have trusted and invested my money in SharedBK because it is linked with gateway Razor pay. So please refund my amount as soon as possible to my account
                                Aug 10, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2021
                                Razorpay Customer Care's response
                                Hi Roshan,

                                We are sorry for the experience faced and would like to help you out. Rest assured we have raised a request with the ticket ID:4962329 on your behalf and have notified the concerned team. Please expect an update on the same mail thread at the earliest.

                                Best,
                                Team Razorpay
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                                  V
                                  Vijayakrishna Pillai K
                                  Jan 25, 2021
                                  Resolved
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                                  Resolved

                                  Paid to razor for a purchase from life care for rs 499 on 12/1/2021.
                                  Transaction id pay_GOGdA8IdqWHFdm
                                  I received a message saying payment to HARSHAD successful.
                                  Please verify how the amount is gone to harshad instead of life care
                                  I have so far not received the items ordered or any information regarding shipment
                                  I suspect fraud
                                  Kindly see to it and initiate appropriate action
                                  [protected]@gmail.come
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Jan 25, 2021
                                  Updated by Vijayakrishna Pillai K
                                  Complaint still valud
                                  Verified Support
                                  Jan 27, 2021
                                  Razorpay Customer Care's response
                                  Hi Vijayakrishna,

                                  We apologize for the inconvenience caused and would like to help you out. We have raised a request on your behalf with the ticket ID:4961921 and have notified the concerned team. We will get back to you with an update on the same mail thread at the earliest. Appreciate your patience in the interim.

                                  Best,
                                  Team Razorpay
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                                    A
                                    Ajaypawar1974
                                    from Mumbai, Maharashtra
                                    Jan 25, 2021
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                                    Address: Century colony B4-29, murbad road shahad, Dist. Thane, Tal. Kalyan, pin no. 421103

                                    Payment idpay_GKosi7x

                                    Date of payment 03 jan 2021;

                                    Payment amount₹375

                                    Hi,

                                    I have done the payment for buying fastag card through razorpay. Amount got deducted but fastag card is not received till now..

                                    Fastag is not responding to my phone calls or e-mails..

                                    Pleade support in resolving the issue or refund my amount of rs375.

                                    Regds,
                                    Ajay Pawar
                                    Razorpay customer support has been notified about the posted complaint.
                                    Hi Ajay,

                                    We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Additionally, mention the ticket ID [4956057], our concerned team will check this and provide you with an update at the earliest.

                                    Regards,
                                    Anas
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                                      M
                                      mohtasimnadwi
                                      Jan 25, 2021
                                      Resolved
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                                      Resolved

                                      Hello There
                                      I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                      “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                      and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                      Please refund my money in my account as soon as possible.
                                      Name. …………………..
                                      Investment Date ……………..
                                      Cheating Date
                                      Email iD
                                      Transaction Id
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 26, 2021
                                      Razorpay Customer Care's response
                                      Hi,

                                      We are here to help you out. A request has been raised on your behalf with ticket ID [4958011]. Also, a dispute has been created regarding your transaction and we are getting this checked with the merchant. Kindly allow us some time, our concerned team will provide you with an update at the earliest.

                                      Regards,
                                      Anas
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                                        S
                                        Sureshcamtech
                                        from Eluru, Andhra Pradesh
                                        Jan 25, 2021
                                        Resolved
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                                        Resolved

                                        Hi,
                                        I just ordered a drone from the online website in the name cool gadgets 999.
                                        But I haven't received any response from them..and the email they provided is a scam..I just made the payment through razorpay with the transaction id : pay_GTR3lvaguxOmvV
                                        I made the payment of rs 799 because I trusted that the payment through razorpay is trustable but now it is totally opposite..I hope you understand and make a refund asap

                                        Thankyou
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 25, 2021
                                        Razorpay Customer Care's response
                                        Hi Suresh,

                                        We are sorry for the trouble you are facing. Rest assured, there is an ongoing email thread regarding your query with ticket ID [4952931] and our team is diligently working on your issue. Kindly allow us some time, our concerned team will provide you with an update over the same email at the earliest.

                                        Regards,
                                        Anas
                                        Hi,
                                        I just ordered a drone from the online website in the name cool gadgets 999.
                                        But I haven't received any response from them..and the email they provided is a scam..I just made the payment through razorpay with the transaction id : pay_GYNqQAembPyZBQ
                                        I made the payment of rs 799 because I trusted that the payment through razorpay is trustable but now it is totally opposite..I hope you understand and make a refund asap

                                        Thankyou
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