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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 110

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M
Mahesh6667
from Delhi, Delhi
Jan 6, 2021
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Dear Razor pay Team,

I have made 2 transactions 500rs and 5000rs for the application and after 2 days the app support and application OMG Burse application is not functioning and was not aware that the application was a fraud. I urge Razor pay team to please refund the money in the hardtime. Request you to please do the needful. i have attached the screen prints of the transactions.
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2021
Razorpay Customer Care's response Hi Mahesh,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best, Team Razorpay
Jan 12, 2021
Updated by Mahesh6667 Hi Razorpay Team,

The payment is processed by the razorpay gateway and the merchant a fraud and is not longer available to contact. Can you please provide us the merchant details so that i can contact since the merchant is registered to your payment gateway and i believe your team would have performed the KYC when onboarding the customer. Please let me know how can i contact the merchant. I am requesting for a refund since the payment gateway is from razorpay, or can i file a pil in the cunsomer court. Please assist me in the further steps for the resolution of the query.
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    P
    Pramod1808
    from Powai, Maharashtra
    Jan 6, 2021
    Resolved
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    I had gave my money amount 10000 to omgburse through razorpay at last I came to knew that it is a fraudulent app so please refund my money
    Aug 8, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Jan 06, 2021
    Updated by Pramod1808     I had gave my money amount 25500 to omgburse through razorpay at last I came to knew that it is a fraudulent app so please refund my money

    View replies
    Hi Pramod,

    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

    Best, Team Razorpay
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      I
      Ikpatidar
      Jan 6, 2021
      Resolved
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      Address: VPO CHOKHALA TEHSIL BAGIDORA DIST BANSWARA RAJ

      Mene ek transaction 13 dec 2020 ko 5000 ka kiya tha jiski transaction I'd CICAgKCjmKnxfA he jo ki successful credit nhi hua h. So ye transaction muje refund kre dhanyawad
      Aug 8, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
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        M
        Mushtaq Ulla
        Jan 6, 2021
        Resolved
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        Sir as already rise a complaint against OMG scam I paid 5500 to OMG through rozar pay India trusted site but after today I got email from consumer complaint team they will send a bar code rbl account and saying you pay 4949.49 rupees from upi I'd we will verify server bank will return your full amount 10490.49 through upi but I will send money from upi I'd but they didn't send instead of they will sending only request sir please take a nessary action refund of money
        Aug 6, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2021
        Razorpay Customer Care's response         Hi Mushtaq,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
        View replies
        such a worst service...

        waiting for a customer call since 3 hours and am in that chat with them but they asked to wait for call
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          T
          Tessyteresa24
          from Delhi, Delhi
          Jan 6, 2021
          Resolved
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          Resolved

          I have paid the money and kitchen sales.com didn't give the order id or delivry date. I have paid to you rs.897 for 3 kitchen items.
          Can I trust you?
          Aug 8, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hey,

          Thank you for reaching out to us. We are a payment gateway that assists merchants with their online payments. However we would like to investigate on your issue. Please share your contact and transaction details here: https://razorpay.com/support/#request with ticket ref:4880435. so that we can assist you on priority.

          Regards, Amith
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            Å
            Ř Přãbhü Đęvà
            Jan 6, 2021
            Resolved
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            Resolved

            Address: Konapalle, bestawaripeta (m), prakasam (D) ap

            I am Razorpay night not come diamands in free fire
            Aug 8, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Prabhu,

            We need a few more information to assist you.Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4895810]. We will have this checked and will provide the best resolution from our end at the earliest.

            Regards,
            Amith
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              S
              subha sabari
              Jan 6, 2021
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              Address: C. Ramesh, 1/181pappakavoor,oricheri(po)bhavani(tk)erode(dt)pin=638315

              I pay 65000/-ruppes to OMG burse through the razorpay, but the company run away please solve my refund money
              Aug 8, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Jan 06, 2021
              Updated by subha sabari               I pay 65000/-ruppes to OMG burse through the razorpay but the company run away please solve my refund money

              View replies
              Hi Subha,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best, Team Razorpay
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                K
                Kuladipa sahu
                Jan 6, 2021
                Resolved
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                Resolved

                Address: Bangalore

                Google pay you transaction
                Aug 8, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                View replies
                Hi Kuladipa,

                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                Best, Team Razorpay
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                  S
                  subha sabari
                  Jan 6, 2021
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                  Address: C. Ramesh, 1/181pappakavoor,Oricheri(po),Bhavani (Tk), erode (Dt) pin=638315

                  Sir, I have paid Rs=65000/-to OMG burse through razorpay but the company run away. So I request to the problem solve to refund my money
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Subha,

                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                  Best, Team Razorpay
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                    S
                    subha sabari
                    Jan 5, 2021
                    Resolved
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                    Address: C. Ramesh, 1/181pappakavoor,oricheri(po)bhavani(tk)erode(dt)pin638315

                    Sir, I have paid Rs=65000/-to OMG burse through razorpay but the company run way.so, I request to you the problem solve to refund my money
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    Hi Subha,

                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                    Best, Team Razorpay
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                      S
                      subha sabari
                      Jan 5, 2021
                      Resolved
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                      Address: C. Ramesh, 1/181 Thamma naickar Thottam, Pappakavoor, Oricheri (Po), Bhavani (Tk), erode (but), pin=638315

                      Dear sir, OMG Burse money invested Rs=60000/ Ruppes loss my investment money please return. Thank you sir, so please help Sir
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi Subha,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best, Team Razorpay
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                        N
                        Nand Lal 8322
                        Jan 5, 2021
                        Resolved
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                        Address: Jaipur rajasthan

                        I am rechard OMG BRUSH on 21 decamber 2020 at 8:44pm Rs 10000 ten thousand by RAZORPAY Please refund my money emedatly
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Jan 05, 2021
                        Updated by Nand Lal 8322                         Please refund my money ten thousand rupees

                        View replies
                        Hi Nand,

                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                        Best,
                        Team Razorpay
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                          B
                          Bigboss Ajay
                          Jan 5, 2021
                          Resolved
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                          Resolved

                          Address: Hyderabad

                          Iam paid 1099 for pubg uc and i didn't get any uc and my money is gone.I want my money back
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          Hi Ajay,

                          Sorry for the delayed response. Kindly get in touch with your issuing bank and file a chargeback. We have sent a detailed mail regarding the same on the ticket ID [4908400]. For further assistance feel free to revert back to the same email thread, we would be happy to help you out.

                          Regards,
                          Amith
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                            N
                            Njcp
                            Jan 5, 2021
                            Resolved
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                            Resolved

                            Hello razorpay Team

                            I was paid ₹5000 through razorpay payment getaway to Omg Burse website.
                            This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                            More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                            And I was also one of them .
                            So please help me and refund my money kindly.

                            My transaction Id : T2012211326480510706509
                            Jan 5, 2021
                            Complaint marked as Resolved 
                            Hello razorpay Team I was paid ₹5000 through razorpay payment getaway to Omg Burse website. This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam. More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak And I was also one of them . So please help me and refund my money kindly. My transaction Id : T2012211326480510706509
                            Razorpay customer support has been notified about the posted complaint.
                            Jan 05, 2021
                            Updated by Njcp                             Hello razorpay team
                            I was paid ₹5000 through razorpay payment getaway to Omg Burse website.
                            This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                            More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                            And I was also one of them .
                            So please help me and refund my money kindly.

                            My transaction Id : T2012211326480510706509

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                              B
                              Bhuvi Annam
                              from Ernakulam, Kerala
                              Jan 5, 2021
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                              Resolved

                              Address: 2/15 Ranganathapuram St

                              Hello, with my friend reference I have paid 11000 for 2 mobiles recharges but now I can't able to close account or withdraw my amount.. this is fraud how this razorpay allows bloddy
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Buvi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best,
                              Team Razorpay
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                                T
                                Theertha CN
                                Jan 5, 2021
                                Resolved
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                                Resolved

                                I did online purchase of 2 portable blenders now it seem to be an fake account. So i need the money back.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hey,

                                We request you to kindly share certain information in order to assist you further. Please provide us the screenshot of the transaction along with your contact details here:https://razorpay.com/support/#request. Do mention ticket ID [4904357], so that we can get back to you with an update shortly.

                                Regards, Amith
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                                  A
                                  aufa
                                  Jan 5, 2021
                                  Resolved
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                                  Resolved

                                  Hi, i have recharged on 27th novemeber 2020 5500 rupees in omg burse app through razor pay through caschat but company should fraud
                                  they are run away and not return our cash and they are not given me any service and your company support this omg burse app for payment and Razor pay take my payment on their behalf so you should return my money because this is your responsibility
                                  So i request you to refund my money as soon as possible
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2021
                                  Razorpay Customer Care's response                                   Hi,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best,
                                  Team Razorpay
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                                    M
                                    Meenu Shrivastava
                                    from Delhi, Delhi
                                    Jan 4, 2021
                                    Resolved
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                                    Resolved

                                    I have not received my parcel
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    When I will get my parcel
                                    Reply
                                    Hi Meenu,

                                    We are a payment gateway that assists merchants with their online payments. If you require any assistance from our end, please share your contact details along with the transaction details here: https://razorpay.com/support/#request with ticket ref:4847999. We will get back to you on the same at the earliest.

                                    Regards,
                                    Amith
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                                      A
                                      aufa
                                      Jan 4, 2021
                                      Resolved
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                                      Resolved

                                      Hi, i have recharged on 27th novemeber 2020 5500 rupees in omg burse app through razor pay through caschat but company should fraud
                                      they are run away and not return our cash and they are not given me any service and your company support this omg burse app for payment and Razor pay take my payment on their behalf so you should return my money because this is your responsibility
                                      So i request you to refund my money as soon as possible
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 14, 2021
                                      Razorpay Customer Care's response                                       Hi,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best,
                                      Team Razorpay
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                                        V
                                        Vaibhav Dhumal
                                        Jan 4, 2021
                                        Resolved
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                                        Resolved

                                        I am regularly using your gateway for doing payments. Recently i have paid to 'OMG Burse' through your gateway on Phonepe. But they have done fraud and not returning our money.
                                        So please kindly help us to return our money
                                        Transection ID-T2012081338043460203499
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        View replies
                                        Hi,

                                        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                        Best,
                                        Team Razorpay
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