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Updated: Sep 9, 2025
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T
Tessyteresa24
from Delhi, Delhi
Jan 6, 2021
Resolved
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Resolved

I have paid the money and kitchen sales.com didn't give the order id or delivry date. I have paid to you rs.897 for 3 kitchen items.
Can I trust you?
Aug 8, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
View replies
Hey,

Thank you for reaching out to us. We are a payment gateway that assists merchants with their online payments. However we would like to investigate on your issue. Please share your contact and transaction details here: https://razorpay.com/support/#request with ticket ref:4880435. so that we can assist you on priority.

Regards, Amith
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    Ř
    Ř Přãbhü Đęvà
    Jan 6, 2021
    Resolved
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    Resolved

    Address: Konapalle, bestawaripeta (m), prakasam (D) ap

    I am Razorpay night not come diamands in free fire
    +1 photos
    Aug 8, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    View replies
    Hi Prabhu,

    We need a few more information to assist you.Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4895810]. We will have this checked and will provide the best resolution from our end at the earliest.

    Regards,
    Amith
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      S
      subha sabari
      Jan 6, 2021
      Resolved
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      Resolved

      Address: C. Ramesh, 1/181pappakavoor,oricheri(po)bhavani(tk)erode(dt)pin=638315

      I pay 65000/-ruppes to OMG burse through the razorpay, but the company run away please solve my refund money
      +5 photos
      Aug 8, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Jan 06, 2021
      Updated by subha sabari       I pay 65000/-ruppes to OMG burse through the razorpay but the company run away please solve my refund money

      View replies
      Hi Subha,

      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

      Best, Team Razorpay
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        K
        Kuladipa sahu
        Jan 6, 2021
        Resolved
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        Resolved

        Address: Bangalore

        Google pay you transaction
        +2 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        View replies
        Hi Kuladipa,

        In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

        Best, Team Razorpay
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          S
          subha sabari
          Jan 6, 2021
          Resolved
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          Resolved

          Address: C. Ramesh, 1/181pappakavoor,Oricheri(po),Bhavani (Tk), erode (Dt) pin=638315

          Sir, I have paid Rs=65000/-to OMG burse through razorpay but the company run away. So I request to the problem solve to refund my money
          +5 photos
          Aug 8, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hi Subha,

          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

          Best, Team Razorpay
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            S
            subha sabari
            Jan 5, 2021
            Resolved
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            Address: C. Ramesh, 1/181pappakavoor,oricheri(po)bhavani(tk)erode(dt)pin638315

            Sir, I have paid Rs=65000/-to OMG burse through razorpay but the company run way.so, I request to you the problem solve to refund my money
            +5 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Subha,

            In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

            Best, Team Razorpay
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              S
              subha sabari
              Jan 5, 2021
              Resolved
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              Resolved

              Address: C. Ramesh, 1/181 Thamma naickar Thottam, Pappakavoor, Oricheri (Po), Bhavani (Tk), erode (but), pin=638315

              Dear sir, OMG Burse money invested Rs=60000/ Ruppes loss my investment money please return. Thank you sir, so please help Sir
              +5 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Subha,

              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

              Best, Team Razorpay
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                N
                Nand Lal 8322
                Jan 5, 2021
                Resolved
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                Resolved

                Address: Jaipur rajasthan

                I am rechard OMG BRUSH on 21 decamber 2020 at 8:44pm Rs 10000 ten thousand by RAZORPAY Please refund my money emedatly
                +1 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Jan 05, 2021
                Updated by Nand Lal 8322                 Please refund my money ten thousand rupees

                View replies
                Hi Nand,

                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                Best,
                Team Razorpay
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                  B
                  Bigboss Ajay
                  Jan 5, 2021
                  Resolved
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                  Resolved

                  Address: Hyderabad

                  Iam paid 1099 for pubg uc and i didn't get any uc and my money is gone.I want my money back
                  +1 photos
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Ajay,

                  Sorry for the delayed response. Kindly get in touch with your issuing bank and file a chargeback. We have sent a detailed mail regarding the same on the ticket ID [4908400]. For further assistance feel free to revert back to the same email thread, we would be happy to help you out.

                  Regards,
                  Amith
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                    N
                    Njcp
                    Jan 5, 2021
                    Resolved
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                    Resolved

                    Hello razorpay Team

                    I was paid ₹5000 through razorpay payment getaway to Omg Burse website.
                    This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                    More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                    And I was also one of them .
                    So please help me and refund my money kindly.

                    My transaction Id : T2012211326480510706509
                    +1 photos
                    Jan 5, 2021
                    Complaint marked as Resolved 
                    Hello razorpay Team I was paid ₹5000 through razorpay payment getaway to Omg Burse website. This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam. More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak And I was also one of them . So please help me and refund my money kindly. My transaction Id : T2012211326480510706509
                    Razorpay customer support has been notified about the posted complaint.
                    Jan 05, 2021
                    Updated by Njcp                     Hello razorpay team
                    I was paid ₹5000 through razorpay payment getaway to Omg Burse website.
                    This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                    More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                    And I was also one of them .
                    So please help me and refund my money kindly.

                    My transaction Id : T2012211326480510706509

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                      B
                      Bhuvi Annam
                      from Ernakulam, Kerala
                      Jan 5, 2021
                      Resolved
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                      Resolved

                      Address: 2/15 Ranganathapuram St

                      Hello, with my friend reference I have paid 11000 for 2 mobiles recharges but now I can't able to close account or withdraw my amount.. this is fraud how this razorpay allows bloddy
                      +5 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi Buvi,

                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                      Best,
                      Team Razorpay
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                        T
                        Theertha CN
                        Jan 5, 2021
                        Resolved
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                        Resolved

                        I did online purchase of 2 portable blenders now it seem to be an fake account. So i need the money back.
                        +1 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hey,

                        We request you to kindly share certain information in order to assist you further. Please provide us the screenshot of the transaction along with your contact details here:https://razorpay.com/support/#request. Do mention ticket ID [4904357], so that we can get back to you with an update shortly.

                        Regards, Amith
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                          A
                          aufa
                          Jan 5, 2021
                          Resolved
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                          Resolved

                          Hi, i have recharged on 27th novemeber 2020 5500 rupees in omg burse app through razor pay through caschat but company should fraud
                          they are run away and not return our cash and they are not given me any service and your company support this omg burse app for payment and Razor pay take my payment on their behalf so you should return my money because this is your responsibility
                          So i request you to refund my money as soon as possible
                          +1 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2021
                          Razorpay Customer Care's response                           Hi,

                          In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                          Best,
                          Team Razorpay
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                            M
                            Meenu Shrivastava
                            from Delhi, Delhi
                            Jan 4, 2021
                            Resolved
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                            Resolved

                            I have not received my parcel
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            When I will get my parcel
                            Reply
                            Hi Meenu,

                            We are a payment gateway that assists merchants with their online payments. If you require any assistance from our end, please share your contact details along with the transaction details here: https://razorpay.com/support/#request with ticket ref:4847999. We will get back to you on the same at the earliest.

                            Regards,
                            Amith
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                              A
                              aufa
                              Jan 4, 2021
                              Resolved
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                              Resolved

                              Hi, i have recharged on 27th novemeber 2020 5500 rupees in omg burse app through razor pay through caschat but company should fraud
                              they are run away and not return our cash and they are not given me any service and your company support this omg burse app for payment and Razor pay take my payment on their behalf so you should return my money because this is your responsibility
                              So i request you to refund my money as soon as possible
                              +1 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 14, 2021
                              Razorpay Customer Care's response                               Hi,

                              In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                              Best,
                              Team Razorpay
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                                V
                                Vaibhav Dhumal
                                Jan 4, 2021
                                Resolved
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                                Resolved

                                I am regularly using your gateway for doing payments. Recently i have paid to 'OMG Burse' through your gateway on Phonepe. But they have done fraud and not returning our money.
                                So please kindly help us to return our money
                                Transection ID-T2012081338043460203499
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                Best,
                                Team Razorpay
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                                  P
                                  Panjaimayum waris khan
                                  Jan 4, 2021
                                  Resolved
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                                  Resolved

                                  Address: CRPF Group Centre , Langjing, Imphal, Manipur

                                  Sir I have paid approx Rs. 1, 20, 000/- to OMG Burse through Razorpay but the company is fraud with me and the company runway. So, I extremely request to you that please solve to refund my money.
                                  +16 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Did u receive any email? Sir I too lost I got email wat to do don't know
                                  Reply
                                  Hi Panjaimayum,

                                  In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                  Best,
                                  Team Razorpay
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                                    P
                                    Panjaimayum waris khan
                                    Jan 4, 2021
                                    Resolved
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                                    Resolved

                                    Address: Kalyani Nadia west Bengal
                                    Website: Razorpay

                                    Sir, on 16.12.2020, I made payment on OMG Burse business (Fraud) from Google pay through Razorpay but OMG Burse is fraud. I extremely request to you to refund the amount that which I made payment to OMG Burse through Razorpay. Please
                                    +2 photos
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Jan 04, 2021
                                    Updated by Panjaimayum waris khan                                     Sir, on 16.12.2020, I made payment on OMG Burse business (Fraud) from Google pay through Razorpay but OMG Burse is fraud. I extremely request to you to refund the amount that which I made payment to OMG Burse through Razorpay. Please

                                    View replies
                                    Hi Panjaimayum,

                                    In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                    Best,
                                    Team Razorpay
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                                      S
                                      Sunit tilwani
                                      Jan 4, 2021
                                      Resolved
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                                      Resolved

                                      Address: Banswara Rajasthan

                                      Hello razorpay Team

                                      I'm Sunit tilwani and I was paid ₹10000 through razorpay payment getaway to Omg Burse website from my brother's account Gulshan santwani
                                      This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                                      More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                                      And I was also one of them .
                                      So please help me and refund my money kindly.

                                      My transaction I'd is
                                      [protected]
                                      Contact Number: [protected]

                                      Payment I'd

                                      pay_GE9I2KGs9vOTZO
                                      +1 photos
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 08, 2021
                                      Razorpay Customer Care's response                                       Hi Sunit,

                                      In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

                                      Best,
                                      Team Razorpay
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                                        V
                                        Vladubaba
                                        from Powai, Maharashtra
                                        Jan 4, 2021
                                        Resolved
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                                        Resolved

                                        Hello razorpay team i am vladubabaand i was paid 129000 through razorpay payment gateway to omg burse website big scammer .huge amount of money was strapped .lots of people going to depression for this scam .more than 5lakh people lost their money. Andi was also one of them please refund my money my transaction id.T2012201707088870382398.T2012201711374066568735.T2012201720103296566627.T2012...⇄
                                        Jan 7, 2021
                                        Complaint marked as Resolved 
                                        8093510677
                                        Razorpay customer support has been notified about the posted complaint.
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