Razorpay Complaints & Reviews

Website: Portoblend.com

Sir I have made a purchase of portoblend company juicer on 31/12/2020.as earlier they provide me a tracking id as #2482, in the initial days of the purchased i was able to track the order until before I am writing this complain to you. I am not able to track the product anymore I have already sent a plethora mails to them but again there is no response from them. I request you to kindly refund my money which wast done to Razorpay was Rs 299/-. Waiting for the positive reply from you.

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Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2021

Razorpay Customer Care's response Hi Furqan,

We are here to help you out. In order to do so, please share your transaction details and contact information here: https://razorpay.com/support/#request to assist you further. Also, do mention the ticket ID [4946038], our concerned team will pick this up on priority and provide you with an update at the earliest.

Regards,
Anas

Jan 23, 2021

Updated by Furqan uddin Transaction ID is there in the image i uploaded

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Furqan uddin

from Hyderabad, Telangana

Jan 23, 2021

pay_GJNLzGEMrQIAMh

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Address: Bangalore

My transaction was successful but the amount was not credited to the receiver account.

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 22, 2021

Verified Support

Hi Sandeep,

Apologies for the inconvenience caused. We checked and see that there is an ongoing email thread regarding your query with ticket ID [4918377] where, a dispute has been raised with the transaction and we are getting this checked with the merchant. Kindly allow us some time, Our concerned team will provide you with an update in the shortest time possible.

Best Regards,
Anas

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Hi team,
Today, 20th January 2021 at around 4 pm my father got a fraud call, saying they are doing document verification of my father's phone number. So they asked my father to download "quick support" and they initially made a Rs10/- transaction and after that 50470/- & 15450/-, total of 65970/-.
This one is a definitely fraud case. I request you to take immediate action for this and refund the amount as well.

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Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2021

Razorpay Customer Care's response Hi Srija,

We are extremely sorry for the trouble you are facing. Rest assured, there is an ongoing email thread regarding your issue and our concerned team is working on it with high priority. Please expect an update on the same email with ticket ID [4935834] at the earliest. Your patience is highly appreciated in the interim.

Best Regards,
Anas

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Website: Mightyhive

Pv tears private limited looted my 30, 000 money by joining hands with a fraud company called mightyhive.

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi,

We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

Regards,
Anas

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Razorpay Customer Care

from Delhi, Delhi

Jan 21, 2021

Verified Support

Hi,

We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

Regards,
Anas

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599 payment sir please my refund please sir 🙏😭😭😭😭😭😭

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi,

We are here to assist you. In order to do so, raise a request using this link: https://razorpay.com/support/#request along with the screenshot of your transaction and contact details. Also, mention the ticket ID [4931427] for us to assist you on priority.

Regards,
Anas

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Address: Bengaluru

They can give a ticket id bt do not refund it.

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Aug 7, 2021

Complaint marked as Resolved

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Tejas,

We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

Regards,
Priyam

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Have done the payment through RazorPay (using GooglePay) on this fake website https://portoblend.com to buy a juicer. Later I fount this website is being fake. I have complained in the Federal Trade Commission also. And I have mailed as per guidelines given by them.

Kindly please reverse this payment.

Like this website, https://portoblend.com is found fake.

Please stop accepting further payments for this website. Many of my friends got trapped in this and got cheated.

Payment Details :

Transaction ID:[protected]

Transaction proof is attached.

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Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Jan 18, 2021

Updated by Sanket p patel My payment id is :pay_GJu0wewsyKvXT7

Verified Support

Jan 20, 2021

Razorpay Customer Care's response Hi Sanket,

We are sorry for the experience faced and would like to help you out. Rest assured, our concerned team has been notified and are working on it with utmost priority. Please expect an update on the same mail thread with the ticket ID: 4921582 at the earliest. Appreciate your patience in the interim.

Regards,
Priyam

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Hello I have order on 9th of Jan 2021 I have also made an online payment in razorpay... Still I have not received any call or product... I don't even see any contact details here...Refund the money that I paid for...

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Srijitha,

We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

Regards,
Anas

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Razorpay Customer Care

from Delhi, Delhi

Jan 21, 2021

Verified Support

Hi Srijitha,

We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

Regards,
Anas

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Address: tirupathi jeevakona

I has topup for freefire but money is debited but diamonds not credited..plss I spend 800rupees...

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My money have been scam. I paid through razorpay. Please refund my money

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Aug 7, 2021

Complaint marked as Resolved

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Vikash Raj satya

from Mumbai, Maharashtra

Jan 18, 2021

I am payment sir please my refund please sir 🙏😭😭😭😭😭

My money have been scam. - Comment #3789033 - Image #0

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Clinton,

We see that there is an ongoing mail thread with the ticket ID [4919897], for your query. Also, a dispute has been raised by our team for the same and are getting this checked with the merchant. Kindly allow us some time, an update will be provided to you over the same email in the shortest possible time.

Regards,
Anas

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I made a payment of ₹ 978 to FASHION POINT, one of your merchants.
It is very unfortunate that I haven't received my product till date and no communication has been made from the merchant regarding this indefinite delay.
The UPI id for this transaction is[protected].
the payment id for the transaction is pay_GFOZD8Z2qf6l3F.
Date of Payment
Dec 21, 2020 ; 12:06am
Kindly look into this matter and check the authenticity of the merchant.
I am not able to find the Merchant online. It is a ghost online.
Kindly refind the amount in case of failure to communicate with the merchant.

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 19, 2021

Verified Support

Hi Chetan,

Thank you for reaching out to us. A request has been raised on your behalf with ticket ID [4918818] where, a dispute has been created regarding the transaction and are getting this checked with the merchant. Please allow us some time, our concerned team will provide you with an update on the same email thread at the earliest.

Regards,
Anas

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I trusted rozerpay .so I can deposit money to omg burse.please refund my money of 4000.please ..., .

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Mamata,

We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

Regards,
Amith

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Address: AT-ADIPADA PO-RAKAMA PS-FATEGARH DIST-NAYAGARH

I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Jan 15, 2021

Updated by [email protected] I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Guru,

We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

Regards,
Amith

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I am paid you Rs.375/- for learning license. Starting I pay for online the payment is in process so I pay you second time Rs.375/- and then the payment paid successful, but starting payment who was in process this payment is paid. Please you refund one payment me..

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Sheetal,

Glad you reached out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4918700], so that we can assist you on priority.

Regards,
Amith

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I have boughts 3 items of 1196 /- on 22 dec 2020 with payment id :

pay_GG11dPgA8RmSuk. I did not receive my order till now. Is this

company a valid one ? No official website to register complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Simran,

We tried calling you, however couldn't connect. kindly get in touch with your issuing bank and file a chargeback. A detailed mail regarding the same on the ticket ID [4918539]. For further assistance feel free to revert back to the same email thread, we would be happy to help you out.

Regards,
Amith

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Website: Thekitchensales.com

Please refund my money

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 20, 2021

Verified Support

Hi Teresa,

Thank you for your time on call. As discussed, kindly file a chargeback in your issuing bank to get this checked. Also, you can refer to the detailed mail sent regarding the same with ticket ID [4918555]. If you need any further assistance from our end, feel free to revert back to us on the same email thread, We will assist you with utmost priority.

Regards,
Anas

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I have already given a complaint about thekitchensales.com. I have not received the items or got the refund of rs897 yet

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Jan 19, 2021

Verified Support

Hi Teresa,

Thank you for your time on call. As discussed, kindly file a chargeback in your issuing bank to get this checked. Also, you can refer to the detailed mail sent regarding the same with ticket ID [4918555]. If you need any further assistance from our end, feel free to revert back to us on the same email thread, We will assist you with utmost priority.

Regards,
Anas

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Address: Byculla, Mumbai-400011, India

I am Neha kolhe. I had ordered a portoblend blender and the payment was done through razor pay so I am requesting for a refund as it has been a month since I have ordered but haven't received it yet. Please do it as soon as possible. My payment Id is= pay_GKjuhCw0s8FdrG

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Razorpay Customer Care

from Delhi, Delhi

Jan 19, 2021

Verified Support

Hi Neha,

We have looked into this and have raised a request on your behalf with ticket ID [4918202] for the same. A dispute has been created for the transaction and we are getting this checked with the merchant. Kindly allow us some time, our concerned team will provide you with an update over the same email thread in the shortest possible time.

Regards,
Anas

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Address: Mumbai

Reference number[protected] . amount 999. please immediately this payment send stop, because cheating with me

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Razorpay customer support has been notified about the posted complaint.

Jan 15, 2021

Updated by Mohd Ashike Reference number[protected] . amount 999. please immediately this payment send stop, because cheating with me

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Razorpay Customer Care

from Delhi, Delhi

Jan 18, 2021

Verified Support

Hi,

We are here to assist you with your issue. In order to do so, raise a request using this link: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [4918123], we will track and assist you in the same with utmost priority.

Regards,
Anas

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While i make a payment using Razorpay its showing successfull but i unale to find that payment on my wallet and while i trying to contact on razorpay its customer helpline no is not working and in helpline web service while i creating a ticket its showing me some booking id

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Jan 15, 2021

Updated by Amarnath behera issue solved its reflected in wallet now

Verified Support

Jan 19, 2021

Razorpay Customer Care's response Hello Amarnath,

We are here to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, refer to the ticket ID [4917983] for us to assist you on priority.

Regards,
Anas

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Refund my money Rs.375/-

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