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2.8
Updated: Apr 4, 2026
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Razorpay reviews & complaints page 107

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V
Vishwadeep Thakur
Jan 23, 2021
Resolved
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Resolved

Address: Sambhal

Sir, I am Vishwadeep Raghav and i paid
in 6000 rupees through rozarpay gateway in omg burse app website this app is runaway with my money. I paid the rupees in omg burse because it connected to trusted gateway rozarpay so please refund my account this is my reference no.[protected]IGAKAPFXN3 for transaction of5000 rupees and other transaction[protected]IGAKADVAG5 is 1000 rupees please check them and refund my rupees and bonus credit is 1640 rupees my contact no. Is [protected]
Jan 25, 2021
Complaint marked as Resolved 
[email protected] and phone number is 9997398913
Razorpay customer support has been notified about the posted complaint.
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    H
    Harshvardhan Krishnt Patil
    Jan 23, 2021
    Resolved
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    Resolved

    The i was send you is not in my account please send back my money
    Aug 7, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Jan 23, 2021
    Updated by Harshvardhan Krishnt Patil     I send the money by mistake please refund my money back

    Jan 23, 2021
    Updated by Harshvardhan Krishnt Patil     The money send on razopray by mistake and please refund my money back

    View replies
    Hi Harshvardhan,

    Thank you for reaching out to us. A request has been raised on your behalf with ticket ID [4950638]. Also, a dispute has been created regarding the transaction and we are getting this checked with the merchant. Kindly allow us some time, our concerned team will provide you with an update on the same email thread at the earliest.

    Regards,
    Anas
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      A
      Anjum_khan01
      from Dhariwal, Punjab
      Jan 22, 2021
      Resolved
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      Resolved

      Hello ! I made two orders on 15-jan-2021 and successfully paid to razorpay. But i didn't got any notification regarding my order. According to the site it should be delivered by 21-jan-2021 but i didn't received them yet. With the payment id pay_GPVxsiueAJqO9v and pay_GPbDKfLsND5tGB I got confirmation mail of the orders first but after ordering I didn't get any status about the orders.
      Aug 9, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Jan 24, 2021
      Razorpay Customer Care's response       Hello Anjum, we have updated the status of your query on ticket id: 4948324. Do write back to us on the same email thread for any further queries, we will be happy to assist you. Regards, Shlagha
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        M
        Monika Parkhe
        from Mumbai, Maharashtra
        Jan 22, 2021
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        Website: www.passportindiaonline.com

        I am Monika Parkhe. Please refund the payment details mentioned in photo attached to fraud online passport application.
        Please help me in this since payment is made through razorpay.
        Razorpay customer support has been notified about the posted complaint.
        Jan 22, 2021
        Updated by Monika Parkhe         Please send complaint no
        View replies
        Hi Monika,

        We have looked upon your query and have raised a request on your behalf with ticket ID [4946421]. Also, a dispute has been created regarding the transaction and we are getting this checked with the merchant. Kindly allow us some time. Our team will get this checked and provide you with an update at the earliest.

        Regards,
        Anas
        Reply
        Thanks a lot. Please complete your process and help me in getting refund of amount that I paid.
        Thanks
        Monika Parkhe
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          F
          Furqan uddin
          from Hyderabad, Telangana
          Jan 21, 2021
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          Website: Portoblend.com

          Sir I have made a purchase of portoblend company juicer on 31/12/2020.as earlier they provide me a tracking id as #2482, in the initial days of the purchased i was able to track the order until before I am writing this complain to you. I am not able to track the product anymore I have already sent a plethora mails to them but again there is no response from them. I request you to kindly refund my money which wast done to Razorpay was Rs 299/-. Waiting for the positive reply from you.
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Jan 23, 2021
          Razorpay Customer Care's response           Hi Furqan,

          We are here to help you out. In order to do so, please share your transaction details and contact information here: https://razorpay.com/support/#request to assist you further. Also, do mention the ticket ID [4946038], our concerned team will pick this up on priority and provide you with an update at the earliest.

          Regards,
          Anas
          Jan 23, 2021
          Updated by Furqan uddin           Transaction ID is there in the image i uploaded
          View replies
          pay_GJNLzGEMrQIAMh
          Reply
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            J
            Justin Sandeep
            Jan 21, 2021
            Resolved
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            Resolved

            Address: Bangalore

            My transaction was successful but the amount was not credited to the receiver account.
            Aug 7, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi Sandeep,

            Apologies for the inconvenience caused. We checked and see that there is an ongoing email thread regarding your query with ticket ID [4918377] where, a dispute has been raised with the transaction and we are getting this checked with the merchant. Kindly allow us some time, Our concerned team will provide you with an update in the shortest time possible.

            Best Regards,
            Anas
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              S
              srija gupta
              from Kolkata, West Bengal
              Jan 21, 2021
              Resolved
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              Resolved

              Hi team,
              Today, 20th January 2021 at around 4 pm my father got a fraud call, saying they are doing document verification of my father's phone number. So they asked my father to download "quick support" and they initially made a Rs10/- transaction and after that 50470/- & 15450/-, total of 65970/-.
              This one is a definitely fraud case. I request you to take immediate action for this and refund the amount as well.
              Aug 5, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Jan 22, 2021
              Razorpay Customer Care's response               Hi Srija,

              We are extremely sorry for the trouble you are facing. Rest assured, there is an ongoing email thread regarding your issue and our concerned team is working on it with high priority. Please expect an update on the same email with ticket ID [4935834] at the earliest. Your patience is highly appreciated in the interim.

              Best Regards,
              Anas
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                A
                anoopi
                from Jammu, Jammu and Kashmir
                Jan 19, 2021
                Resolved
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                Resolved

                Website: Mightyhive

                Pv tears private limited looted my 30, 000 money by joining hands with a fraud company called mightyhive.
                Aug 7, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                View replies
                Hi,

                We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

                Regards,
                Anas
                Reply
                Hi,

                We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

                Regards,
                Anas
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                  V
                  Vikash Raj satya
                  from Mumbai, Maharashtra
                  Jan 18, 2021
                  Resolved
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                  Resolved

                  599 payment sir please my refund please sir 🙏😭😭😭😭😭😭
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi,

                  We are here to assist you. In order to do so, raise a request using this link: https://razorpay.com/support/#request along with the screenshot of your transaction and contact details. Also, mention the ticket ID [4931427] for us to assist you on priority.

                  Regards,
                  Anas
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                    T
                    Tejas Devgire
                    Jan 18, 2021
                    Resolved
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                    Resolved

                    Address: Bengaluru

                    They can give a ticket id bt do not refund it.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    Hi Tejas,

                    We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

                    Regards,
                    Priyam
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                      S
                      Sanket p patel
                      Jan 18, 2021
                      Resolved
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                      Resolved

                      Have done the payment through RazorPay (using GooglePay) on this fake website https://portoblend.com to buy a juicer. Later I fount this website is being fake. I have complained in the Federal Trade Commission also. And I have mailed as per guidelines given by them.

                      Kindly please reverse this payment.

                      Like this website, https://portoblend.com is found fake.

                      Please stop accepting further payments for this website. Many of my friends got trapped in this and got cheated.

                      Payment Details :

                      Transaction ID:[protected]

                      Transaction proof is attached.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Jan 18, 2021
                      Updated by Sanket p patel                       My payment id is :pay_GJu0wewsyKvXT7
                      Verified Support
                      Jan 20, 2021
                      Razorpay Customer Care's response                       Hi Sanket,

                      We are sorry for the experience faced and would like to help you out. Rest assured, our concerned team has been notified and are working on it with utmost priority. Please expect an update on the same mail thread with the ticket ID: 4921582 at the earliest. Appreciate your patience in the interim.

                      Regards,
                      Priyam
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                        S
                        Srijitha
                        from Bengaluru, Karnataka
                        Jan 18, 2021
                        Resolved
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                        Resolved

                        Hello I have order on 9th of Jan 2021 I have also made an online payment in razorpay... Still I have not received any call or product... I don't even see any contact details here...Refund the money that I paid for...
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hi Srijitha,

                        We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

                        Regards,
                        Anas
                        Reply
                        Hi Srijitha,

                        We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

                        Regards,
                        Anas
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                          J
                          Jaya Ammu
                          from Mumbai, Maharashtra
                          Jan 17, 2021
                          Resolved
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                          Resolved

                          Topup for free fire

                          Address: tirupathi jeevakona

                          I has topup for freefire but money is debited but diamonds not credited..plss I spend 800rupees...
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                          C
                          Clinton Laishram
                          from Agartala, Tripura
                          Jan 17, 2021
                          Resolved
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                          Resolved

                          My money have been scam. I paid through razorpay. Please refund my money
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          View replies
                          I am payment sir please my refund please sir 🙏😭😭😭😭😭
                          Reply
                          Hi Clinton,

                          We see that there is an ongoing mail thread with the ticket ID [4919897], for your query. Also, a dispute has been raised by our team for the same and are getting this checked with the merchant. Kindly allow us some time, an update will be provided to you over the same email in the shortest possible time.

                          Regards,
                          Anas
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                            C
                            chetan578
                            from Gurgaon, Haryana
                            Jan 17, 2021
                            Resolved
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                            Resolved

                            I made a payment of ₹ 978 to FASHION POINT, one of your merchants.
                            It is very unfortunate that I haven't received my product till date and no communication has been made from the merchant regarding this indefinite delay.
                            The UPI id for this transaction is[protected].
                            the payment id for the transaction is pay_GFOZD8Z2qf6l3F.
                            Date of Payment
                            Dec 21, 2020 ; 12:06am
                            Kindly look into this matter and check the authenticity of the merchant.
                            I am not able to find the Merchant online. It is a ghost online.
                            Kindly refind the amount in case of failure to communicate with the merchant.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hi Chetan,

                            Thank you for reaching out to us. A request has been raised on your behalf with ticket ID [4918818] where, a dispute has been created regarding the transaction and are getting this checked with the merchant. Please allow us some time, our concerned team will provide you with an update on the same email thread at the earliest.

                            Regards,
                            Anas
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                              M
                              mamata nayak
                              from Mumbai, Maharashtra
                              Jan 16, 2021
                              Resolved
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                              Resolved

                              I trusted rozerpay .so I can deposit money to omg burse.please refund my money of 4000.please ..., .
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Mamata,

                              We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

                              Regards,
                              Amith
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                                G
                                [email protected]
                                from Mumbai, Maharashtra
                                Jan 15, 2021
                                Resolved
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                                Resolved

                                Address: AT-ADIPADA PO-RAKAMA PS-FATEGARH DIST-NAYAGARH

                                I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Jan 15, 2021
                                Updated by [email protected]                                 I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw

                                View replies
                                Hi Guru,

                                We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

                                Regards,
                                Amith
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                                  S
                                  Sheetal Satish Pawar
                                  from Pune, Maharashtra
                                  Jan 15, 2021
                                  Resolved
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                                  Resolved

                                  I am paid you Rs.375/- for learning license. Starting I pay for online the payment is in process so I pay you second time Rs.375/- and then the payment paid successful, but starting payment who was in process this payment is paid. Please you refund one payment me..
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Sheetal,

                                  Glad you reached out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4918700], so that we can assist you on priority.

                                  Regards,
                                  Amith
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                                    S
                                    simran chaudhry
                                    from Mohali, Punjab
                                    Jan 15, 2021
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                                    I have boughts 3 items of 1196 /- on 22 dec 2020 with payment id :

                                    pay_GG11dPgA8RmSuk. I did not receive my order till now. Is this

                                    company a valid one ? No official website to register complaint.
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Simran,

                                    We tried calling you, however couldn't connect. kindly get in touch with your issuing bank and file a chargeback. A detailed mail regarding the same on the ticket ID [4918539]. For further assistance feel free to revert back to the same email thread, we would be happy to help you out.

                                    Regards,
                                    Amith
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                                      T
                                      Tessyteresa24
                                      from Delhi, Delhi
                                      Jan 15, 2021
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                                      Website: Thekitchensales.com

                                      Please refund my money
                                      Razorpay customer support has been notified about the posted complaint.
                                      View replies
                                      Hi Teresa,

                                      Thank you for your time on call. As discussed, kindly file a chargeback in your issuing bank to get this checked. Also, you can refer to the detailed mail sent regarding the same with ticket ID [4918555]. If you need any further assistance from our end, feel free to revert back to us on the same email thread, We will assist you with utmost priority.

                                      Regards,
                                      Anas
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