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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 107

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M
Monika Parkhe
from Mumbai, Maharashtra
Jan 22, 2021
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Website: www.passportindiaonline.com

I am Monika Parkhe. Please refund the payment details mentioned in photo attached to fraud online passport application.
Please help me in this since payment is made through razorpay.
+1 photos
Razorpay customer support has been notified about the posted complaint.
Jan 22, 2021
Updated by Monika Parkhe Please send complaint no
View replies
Hi Monika,

We have looked upon your query and have raised a request on your behalf with ticket ID [4946421]. Also, a dispute has been created regarding the transaction and we are getting this checked with the merchant. Kindly allow us some time. Our team will get this checked and provide you with an update at the earliest.

Regards,
Anas
Reply
Thanks a lot. Please complete your process and help me in getting refund of amount that I paid.
Thanks
Monika Parkhe
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    F
    Furqan uddin
    from Hyderabad, Telangana
    Jan 21, 2021
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    Website: Portoblend.com

    Sir I have made a purchase of portoblend company juicer on 31/12/2020.as earlier they provide me a tracking id as #2482, in the initial days of the purchased i was able to track the order until before I am writing this complain to you. I am not able to track the product anymore I have already sent a plethora mails to them but again there is no response from them. I request you to kindly refund my money which wast done to Razorpay was Rs 299/-. Waiting for the positive reply from you.
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Jan 23, 2021
    Razorpay Customer Care's response     Hi Furqan,

    We are here to help you out. In order to do so, please share your transaction details and contact information here: https://razorpay.com/support/#request to assist you further. Also, do mention the ticket ID [4946038], our concerned team will pick this up on priority and provide you with an update at the earliest.

    Regards,
    Anas
    Jan 23, 2021
    Updated by Furqan uddin     Transaction ID is there in the image i uploaded
    View replies
    pay_GJNLzGEMrQIAMh
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      J
      Justin Sandeep
      Jan 21, 2021
      Resolved
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      Resolved

      Address: Bangalore

      My transaction was successful but the amount was not credited to the receiver account.
      +2 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      View replies
      Hi Sandeep,

      Apologies for the inconvenience caused. We checked and see that there is an ongoing email thread regarding your query with ticket ID [4918377] where, a dispute has been raised with the transaction and we are getting this checked with the merchant. Kindly allow us some time, Our concerned team will provide you with an update in the shortest time possible.

      Best Regards,
      Anas
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        S
        srija gupta
        from Kolkata, West Bengal
        Jan 21, 2021
        Resolved
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        Resolved

        Hi team,
        Today, 20th January 2021 at around 4 pm my father got a fraud call, saying they are doing document verification of my father's phone number. So they asked my father to download "quick support" and they initially made a Rs10/- transaction and after that 50470/- & 15450/-, total of 65970/-.
        This one is a definitely fraud case. I request you to take immediate action for this and refund the amount as well.
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Jan 22, 2021
        Razorpay Customer Care's response         Hi Srija,

        We are extremely sorry for the trouble you are facing. Rest assured, there is an ongoing email thread regarding your issue and our concerned team is working on it with high priority. Please expect an update on the same email with ticket ID [4935834] at the earliest. Your patience is highly appreciated in the interim.

        Best Regards,
        Anas
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          A
          anoopi
          from Jammu, Jammu and Kashmir
          Jan 19, 2021
          Resolved
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          Resolved

          Website: Mightyhive

          Pv tears private limited looted my 30, 000 money by joining hands with a fraud company called mightyhive.
          Aug 7, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          View replies
          Hi,

          We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

          Regards,
          Anas
          Reply
          Hi,

          We are here to help you out. In order to do so, please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Also, refer the ticket ID [4931354], our concerned team will get this checked and provide you with an update at the earliest.

          Regards,
          Anas
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            V
            Vikash Raj satya
            from Mumbai, Maharashtra
            Jan 18, 2021
            Resolved
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            Resolved

            599 payment sir please my refund please sir 🙏😭😭😭😭😭😭
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            View replies
            Hi,

            We are here to assist you. In order to do so, raise a request using this link: https://razorpay.com/support/#request along with the screenshot of your transaction and contact details. Also, mention the ticket ID [4931427] for us to assist you on priority.

            Regards,
            Anas
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              T
              Tejas Devgire
              Jan 18, 2021
              Resolved
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              Resolved

              Address: Bengaluru

              They can give a ticket id bt do not refund it.
              +2 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              View replies
              Hi Tejas,

              We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

              Regards,
              Priyam
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                S
                Sanket p patel
                Jan 18, 2021
                Resolved
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                Resolved

                Have done the payment through RazorPay (using GooglePay) on this fake website https://portoblend.com to buy a juicer. Later I fount this website is being fake. I have complained in the Federal Trade Commission also. And I have mailed as per guidelines given by them.

                Kindly please reverse this payment.

                Like this website, https://portoblend.com is found fake.

                Please stop accepting further payments for this website. Many of my friends got trapped in this and got cheated.

                Payment Details :

                Transaction ID:[protected]

                Transaction proof is attached.
                +1 photos
                Aug 8, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Jan 18, 2021
                Updated by Sanket p patel                 My payment id is :pay_GJu0wewsyKvXT7
                Verified Support
                Jan 20, 2021
                Razorpay Customer Care's response                 Hi Sanket,

                We are sorry for the experience faced and would like to help you out. Rest assured, our concerned team has been notified and are working on it with utmost priority. Please expect an update on the same mail thread with the ticket ID: 4921582 at the earliest. Appreciate your patience in the interim.

                Regards,
                Priyam
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                  S
                  Srijitha
                  from Bengaluru, Karnataka
                  Jan 18, 2021
                  Resolved
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                  Resolved

                  Hello I have order on 9th of Jan 2021 I have also made an online payment in razorpay... Still I have not received any call or product... I don't even see any contact details here...Refund the money that I paid for...
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  View replies
                  Hi Srijitha,

                  We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

                  Regards,
                  Anas
                  Reply
                  Hi Srijitha,

                  We have raised a request on your behalf with ticket ID [4931564]. A dispute has been created regarding the transaction and we are getting this checked with the merchant. Our concerned team will provide you an update on the same email thread, at the earliest. Your patience is highly appreciated in the interim.

                  Regards,
                  Anas
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                    J
                    Jaya Ammu
                    from Mumbai, Maharashtra
                    Jan 17, 2021
                    Resolved
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                    Resolved

                    Topup for free fire

                    Address: tirupathi jeevakona

                    I has topup for freefire but money is debited but diamonds not credited..plss I spend 800rupees...
                    +1 photos
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                    C
                    Clinton Laishram
                    from Agartala, Tripura
                    Jan 17, 2021
                    Resolved
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                    Resolved

                    My money have been scam. I paid through razorpay. Please refund my money
                    +2 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    View replies
                    I am payment sir please my refund please sir 🙏😭😭😭😭😭

                    My money have been scam. - Comment #3789033 - Image #0
                    Reply
                    Hi Clinton,

                    We see that there is an ongoing mail thread with the ticket ID [4919897], for your query. Also, a dispute has been raised by our team for the same and are getting this checked with the merchant. Kindly allow us some time, an update will be provided to you over the same email in the shortest possible time.

                    Regards,
                    Anas
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                      C
                      chetan578
                      from Gurgaon, Haryana
                      Jan 17, 2021
                      Resolved
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                      Resolved

                      I made a payment of ₹ 978 to FASHION POINT, one of your merchants.
                      It is very unfortunate that I haven't received my product till date and no communication has been made from the merchant regarding this indefinite delay.
                      The UPI id for this transaction is[protected].
                      the payment id for the transaction is pay_GFOZD8Z2qf6l3F.
                      Date of Payment
                      Dec 21, 2020 ; 12:06am
                      Kindly look into this matter and check the authenticity of the merchant.
                      I am not able to find the Merchant online. It is a ghost online.
                      Kindly refind the amount in case of failure to communicate with the merchant.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      View replies
                      Hi Chetan,

                      Thank you for reaching out to us. A request has been raised on your behalf with ticket ID [4918818] where, a dispute has been created regarding the transaction and are getting this checked with the merchant. Please allow us some time, our concerned team will provide you with an update on the same email thread at the earliest.

                      Regards,
                      Anas
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                        M
                        mamata nayak
                        from Mumbai, Maharashtra
                        Jan 16, 2021
                        Resolved
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                        Resolved

                        I trusted rozerpay .so I can deposit money to omg burse.please refund my money of 4000.please ..., .
                        +2 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        View replies
                        Hi Mamata,

                        We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds. We would advise you to file an official complaint with https://cybercrime.gov.in/. Additionally, we suggest you remove any sensitive information containing your personal details to avoid or prevent further misuse.

                        Regards,
                        Amith
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                          G
                          [email protected]
                          from Mumbai, Maharashtra
                          Jan 15, 2021
                          Resolved
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                          Resolved

                          Address: AT-ADIPADA PO-RAKAMA PS-FATEGARH DIST-NAYAGARH

                          I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw
                          +1 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Jan 15, 2021
                          Updated by [email protected]                           I have diposit an amount of 500 Rupees in Razorpay to continue in Omg burse app but suddenly this app is banned so my money is not withdraw

                          View replies
                          Hi Guru,

                          We're truly sorry to see you in this situation. Please be assured that we are trying our best to increase awareness to curb such frauds.We would advise you to file an official complaint with https://cybercrime.gov.in/.

                          Regards,
                          Amith
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                            S
                            Sheetal Satish Pawar
                            from Pune, Maharashtra
                            Jan 15, 2021
                            Resolved
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                            Resolved

                            I am paid you Rs.375/- for learning license. Starting I pay for online the payment is in process so I pay you second time Rs.375/- and then the payment paid successful, but starting payment who was in process this payment is paid. Please you refund one payment me..
                            +1 photos
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            View replies
                            Hi Sheetal,

                            Glad you reached out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the ticket ID [4918700], so that we can assist you on priority.

                            Regards,
                            Amith
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                              S
                              simran chaudhry
                              from Mohali, Punjab
                              Jan 15, 2021
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                              I have boughts 3 items of 1196 /- on 22 dec 2020 with payment id :

                              pay_GG11dPgA8RmSuk. I did not receive my order till now. Is this

                              company a valid one ? No official website to register complaint.
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
                              View replies
                              Hi Simran,

                              We tried calling you, however couldn't connect. kindly get in touch with your issuing bank and file a chargeback. A detailed mail regarding the same on the ticket ID [4918539]. For further assistance feel free to revert back to the same email thread, we would be happy to help you out.

                              Regards,
                              Amith
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                                T
                                Tessyteresa24
                                from Delhi, Delhi
                                Jan 15, 2021
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                                Website: Thekitchensales.com

                                Please refund my money
                                Razorpay customer support has been notified about the posted complaint.
                                View replies
                                Hi Teresa,

                                Thank you for your time on call. As discussed, kindly file a chargeback in your issuing bank to get this checked. Also, you can refer to the detailed mail sent regarding the same with ticket ID [4918555]. If you need any further assistance from our end, feel free to revert back to us on the same email thread, We will assist you with utmost priority.

                                Regards,
                                Anas
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                                  T
                                  Tessyteresa24
                                  from Delhi, Delhi
                                  Jan 15, 2021
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                                  I have already given a complaint about thekitchensales.com. I have not received the items or got the refund of rs897 yet
                                  Razorpay customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Teresa,

                                  Thank you for your time on call. As discussed, kindly file a chargeback in your issuing bank to get this checked. Also, you can refer to the detailed mail sent regarding the same with ticket ID [4918555]. If you need any further assistance from our end, feel free to revert back to us on the same email thread, We will assist you with utmost priority.

                                  Regards,
                                  Anas
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                                    N
                                    Nehaskolhe
                                    from Mumbai, Maharashtra
                                    Jan 15, 2021
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                                    Address: Byculla, Mumbai-400011, India

                                    I am Neha kolhe. I had ordered a portoblend blender and the payment was done through razor pay so I am requesting for a refund as it has been a month since I have ordered but haven't received it yet. Please do it as soon as possible. My payment Id is= pay_GKjuhCw0s8FdrG
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Neha,

                                    We have looked into this and have raised a request on your behalf with ticket ID [4918202] for the same. A dispute has been created for the transaction and we are getting this checked with the merchant. Kindly allow us some time, our concerned team will provide you with an update over the same email thread in the shortest possible time.

                                    Regards,
                                    Anas
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                                      M
                                      Mohd Ashike
                                      from Powai, Maharashtra
                                      Jan 15, 2021
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                                      Address: Mumbai

                                      Reference number[protected] . amount 999. please immediately this payment send stop, because cheating with me
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Jan 15, 2021
                                      Updated by Mohd Ashike                                       Reference number[protected] . amount 999. please immediately this payment send stop, because cheating with me

                                      View replies
                                      Hi,

                                      We are here to assist you with your issue. In order to do so, raise a request using this link: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [4918123], we will track and assist you in the same with utmost priority.

                                      Regards,
                                      Anas
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