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Account debited but merchant didn't receive the money
I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible
Razorpay customer support has been notified about the posted complaint.
My money debited from my account to Razorpay. Why your debited from me.I didn't even take any loan from Razorpay. So i want my money back or else i will raise complaint on Razorpay
Razorpay customer support has been notified about the posted complaint.
I have never subscribed e-NACH through Razorpay, though every month debit is happening. Please provide me details of why this debit is happening in my account.
Following is NACH transaction details.
DEBIT ACHDr NACH[protected] CTRAZORPAY .
Razorpay customer support has been notified about the posted complaint.
My name is Anand Vikram, [protected] contact number, Why are you deduct 192 Rs
INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
Razorpay customer support has been notified about the posted complaint.
Aug 06, 2022
Updated by Anand Vikram Why? INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
Aug 06, 2022
Updated by Anand Vikram Please resolve my problem why deduct money INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]
Dear Sir/Madam,
I would like to inform you that I got deducted in bank account. registered mobile number is [protected]. All the emi have been debited on due date from my ICICI bank account but on dated 05-August-2022 an amount of 478.00/- has been debited from my account through razorpay and transaction description is DEBIT-ACH/CTRAZORPAY/[protected]
I request you to please investigate the aforesaid matter and reimburse the same amount of 478.00/- as soon as possible.
For your reference herewith i have enclosed the account statement screenshot.
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Razorpay customer support has been notified about the posted complaint.
Money debited from my account but neither received at merchant end nor refunded even after 18 days to my account.
Transaction ID by razorpay
JtcxrMQDriN0bL
Bank HDFC
Razorpay customer support has been notified about the posted complaint.
An amount Rs 3075 has been deducted from my account on 3rd, August 2022 by the unauthorised person. Kindly resolve the issue. Payment reference no. ECS CTRAZORPAY.
I have to pay an EMI on 3 august 2022 to L&T Finance.
why 3075 is deducted?
Razorpay customer support has been notified about the posted complaint.
I was making a contribution of 10 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (1 Aug, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.
PFA screenshot from my bank account for transaction details. Please help....
Service charged for Inactive account transaction ..partial refund done to client
As We raised multiple request but no action/ Refund process.
As per recent issue, Payment done by our client to Razorpay merchant ID HknZsG1nBN8lH7 That was inactive. we were in process of account activation in between after long time client withdraw booking request. I requested to refund client amount as client does not want to take service from us. because amount was on hold with Razorpay. Based on request partial amount was refunded back to client.
Without any service provided by razorpay then how Razorpay will charge transaction fee from us. Also Our Client is waiting for his full refund.
We are using Razorpay Payment gateway for Online store. The are making trouble to us regarding asking Customer details Prodct details Customer product received mail, Tracking dettails .Aroud 15 dauys asking repeadly and hold the settliment amont which customer pay....
Amount Debited from my Savings account - But Not transferred to integrated account
I had transfer Rs. 327/- from my Indian bank savings account No.[protected] to integrated account No. [protected] dated on 21.07.2022.. The above said amount is debited from my indian bank savings account, but, so far the amount was not transferred to my integrated account.. So, i request you may please rectify & resolve this problem as early as possible..
- Thanking You
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Jul 26, 2022
Complaint marked as Resolved
I lodge a complaint yesterday (25.07.2022) at our website.. Today my complaint is successfully resolved.. My amount of Rs. 327/- is reversed to my indian bank account.. Thanks to our Online Consumer Complaints and Razorpay..
Razorpay customer support has been notified about the posted complaint.
I have paid the health insurance of clinikk Rs 800 through googlepay . The amount is deducted from my account but not reflected in clinikk health insurance payment but where the amount is debited and not credited to my account nor health insurance account. but it shows that payment that airtel has requested money then my amount has deducted from my account and not received for clinikk health insurance how do I refund the amount to my account......
I made 5000 and 5000 payments through razoroay payment gateway. My charge bag has been declined by your merchant bank. SBI Bank and ICICI Bank. Give me my money back to my bank account as much as possible.
UPI reference number-
1.[protected]
2.[protected]
Refund my money otherwise send my money back account
Name- Mithu Rani Mondal
A/C[protected]
Ifsc Code-PYTM0123456
Account Type-Saving
Branch- Nodiya
Website link-https://moviemoney.in
Login to this website-
I'd-[protected]
Password-[protected]
Check if widthdral is given or not
Website castom care number. [protected]
Call me-[protected]
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Razorpay customer support has been notified about the posted complaint.
Hi,
I recently purchased a Jio phone from the website https://ekaks.com/
They are using your gateway to process the transactions,
However, after getting the money from me (attached screenshot) they have neither sent any confirmation mail, responded to my mails and there phone number is NOT working,
Please get my money refunded, and BLOCK their access to your payment gateway,
Regards
Dr Gaurav Gupta
[protected]
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Razorpay customer support has been notified about the posted complaint.
Please refund my money 2900 immediately.my account had suspend then why they hold my settlement, please refund my amount.
AC no.-[protected]
Ifsc-KKBK0001757
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Razorpay customer support has been notified about the posted complaint.
There has been 3 fraudulent transaction back to back on my card. Out of which two was via Razor pay and one was via PayTM. I immediately blocked the card once I saw series of messages. However after i did this, i am getting rape threats from this number[protected]. I do not know what to do but till yesterday evening i received continuous WhatsApp calls
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Razorpay customer support has been notified about the posted complaint.
I was making a payment of Rs. 15, 000/- to my mother using gpay which is linked to my sbi account but the payment went to "airtel" instead. this took place on 7th july 2022 at 3:14pm. the transaction id is :[protected]. the gateway used by the fraudulent recepient was razorpay. the upi id of the reciepient is "[protected]@mairtel"
I want a full refund of my money which was wrongly transferred.
kindly look into it and do the needful at the earliest
Razorpay customer support has been notified about the posted complaint.
