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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2026
Complaints 3557
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1905
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Razorpay reviews & complaints page 11

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R
Rashmita Senapati
Jan 7, 2023
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An amount of Rs. 50, 118 is deducted from my account but not credited to my NPS account. I used Razorpay.
Razorpay customer support has been notified about the posted complaint.
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    A
    Resolved
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    Resolved

    Address: SALEM

    I have payment paid via [protected]@mairtel upi id 06.01.2023 at 9.00 clock, gpay ac, my money is debited in our bank ac, but not credited payee ac. So please do needful
    Jan 12, 2023
    Complaint marked as Resolved 
    the complaint is not resolved,
    Razorpay customer support has been notified about the posted complaint.
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      P
      Pushpak Sivasai
      Jan 6, 2023
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      Address: Chittinagar, Vijayawada, Andhra Pradesh, 520001

      My money was deducted from the BOB Credit card but not refunded when I am placing the order from the messho app but the order was not placed in the messho app. On 27th Dec 2022 at around 4 pm I tried placing the order in the messho app 978Rs money was debited from my Bank of Baroda credit card and also I got a mail from Razorpay with the payment id but has not been refunded till now Today's date is 6th Jan 2023 it is almost 10 days. I queried this with the method, but they cannot find my transaction. And also I queried BoB Customer care but they are telling me the money is not refunded till now. And also I raised disputes on the Razorpay website. My Payment_ID is pay_Kwu3n76dozebPb.
      Razorpay customer support has been notified about the posted complaint.
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        P
        Pratik12134
        Jan 5, 2023
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        Hi, I tried to contribute to my NPS account on 5 jan 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited.

        Amount - Rs. 50, 000
        Payment mode - UPI (Razorpay)

        Screenshots attached
        Razorpay customer support has been notified about the posted complaint.
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          A
          Anamika1224
          from Jaipur, Rajasthan
          Jan 3, 2023
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          Hi Team,

          I have done transaction of RS 20047.20 from the Gpay . GPay shows transaction is successful. But Amount not credited to NPS contributions.

          Please help me here

          Thanks
          Razorpay customer support has been notified about the posted complaint.
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            T
            TSL MART
            from New Delhi, Delhi
            Jan 2, 2023
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            Address: 24/28 CO-OPERATIVE COLONY RAHARA

            I have fully paid my due on 25/12/2022 but still my card temporarily locked. i have mailed several times but no result.
            Razorpay customer support has been notified about the posted complaint.
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              F
              Faruk Mondal
              Dec 29, 2022
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              Address: Nelua dayerbazar nadia
              Website: Razor pay pvt ltd

              [protected]
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                F
                Faruk Mondal
                Dec 28, 2022
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                Address: Nelua dayerbazar nadia

                Phone fraud transition id[protected]
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                  F
                  Faruk Mondal
                  Dec 28, 2022
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                  Address: Nelua dayerbazar nadia
                  Website: Razorpay

                  Fraud transaction ID[protected]
                  Razorpay customer support has been notified about the posted complaint.
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                    Q
                    QUANTFEB GREEK
                    Dec 22, 2022
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                    I am using Razorpay from last one year, till date I have not received any call or message from them related to service.
                    Suddenly on 16th December an email comes that your funds have been held, get your verification done by us.
                    They demanded from me to give the satisfaction email of their receiver whether they have received the service or not.
                    I got this email provided to them, and I got them email provided not for 1 recipient but for 5 customers, in which it was clearly written that my customers that we have got the service, we are happy with the services,
                    Even after that new stories of these people are coming that get this done, get that done, we will not give money,
                    I want to inform all of you that don't take the service of Razorpay these people are very lazy and they don't have any email id contact number
                    This only makes people mad and the worst service in the world is by Razorpay.
                    Razorpay customer support has been notified about the posted complaint.
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                      S
                      Sai Nikhil Nikky
                      Dec 10, 2022
                      Resolved
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                      Resolved

                      Hi, I tried to contribute Rs 50000 to my NPS account on 10th December, 2022 through Razorpay payment gateway. The amount for debited from my bank account and in my UPI app the transaction shows successful but in NPS website it showed transaction failure. Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited. Attached below are proof that amount is debited and transaction has failed in NPS. Please resolve this issue and refund my amount (Rs. 50000)
                      Dec 11, 2022
                      Complaint marked as Resolved 
                      Raised a grievance in NPS website. got my refund to bank account next day also I can see my transaction recorded in razor pay website. https://razorpay.com/support/
                      Razorpay customer support has been notified about the posted complaint.
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                        M
                        Mukesh7888
                        from Bengaluru, Karnataka
                        Dec 5, 2022
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                        Address: Bengaluru

                        990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction.
                        Name - Mukesh Kumar

                        Reference No. [protected]
                        Mandate Ref no: PYTM[protected]

                        please refund my money,
                        Razorpay customer support has been notified about the posted complaint.
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                          M
                          Mukesh7888
                          from Bengaluru, Karnataka
                          Dec 5, 2022
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                          990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction.
                          Name - Mukesh Kumar

                          Reference No. [protected]
                          Mandate Ref no: PYTM[protected]
                          Razorpay customer support has been notified about the posted complaint.
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                            M
                            Mukesh7888
                            from Bengaluru, Karnataka
                            Dec 5, 2022
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                            Address: Bengaluru

                            990.83₹ money deducted from my Paytm payment bank by Ctrazor Pay on 05 dec 22, under fraud automatic payment instruction
                            Razorpay customer support has been notified about the posted complaint.
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                              7
                              7321
                              Dec 5, 2022
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                              Dear sir, I m Dashan Trivedi. I was paid Byjus self Learnig course fees through Razorpay gateway, by ICICI credit card EMI option on dt. 17/11/2022. this payment transaction/id is RAZORPAY:BRZR79420986 of amount of =88000/- . I have cancelled the order so I want refund my payment of mention as per above amount.
                              Razorpay customer support has been notified about the posted complaint.
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                                A
                                Anmol Singh872
                                Dec 3, 2022
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                                Please refund my money which is debited form my account accidentally
                                Razorpay customer support has been notified about the posted complaint.
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                                  H
                                  Himanshu6780
                                  Dec 3, 2022
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                                  Hi team,

                                  I have made a contribution of Rs 4000 towards tier 1 from google pay upi but amount got debited from my account and I did not get payment successful status . Could you please check my payment status :

                                  Date of transaction : 2 dec 2022
                                  Mode : UPI google pay
                                  Time : 11:40 AM
                                  UPI transaction id :[protected]
                                  Razorpay customer support has been notified about the posted complaint.
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                                    V
                                    Nov 28, 2022
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                                    Address: [email protected]

                                    Hi i am vipul jadav and this is deatils which fraud happen with me
                                    RAZORPAY SOFTWARE PVT
                                    LTD # REALME #
                                    BANGALORE#ECF#7103427
                                    Razorpay customer support has been notified about the posted complaint.
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                                      R
                                      Raja6d
                                      from Chennai, Tamil Nadu
                                      Nov 23, 2022
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                                      I booked Train ticket from Rozorpay gateway and canceled ticket, Per IRCTC Refund amount sent to your payment gateway. but still i have not received that amount.

                                      IRCTC Refund ID: [protected]

                                      Kindly do needful.
                                      Razorpay customer support has been notified about the posted complaint.
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                                        R
                                        Rajam Mohan
                                        Nov 21, 2022
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                                        School fees for BALA VIDYA MANDIR, CHENNAI was paid on 19.11.2022. Amount of 31505.90 has been deducted twice.
                                        Razorpay customer support has been notified about the posted complaint.
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