Razorpay Complaints & Reviews

Hi Razorpay Support Team,

I am really concern about your serveries are being misused by some fraudulent websites like looks100.com.
I made an order on looks100.com on Aug 9th and made payment of 3, 198 INR for 2 items with transaction ID (T2208091855414263706905) and Order ID (#LX2081). It has not been delivered so far and there is no any update from there side. On their website they are showing tracking detail but that is invalid as I have checked it several times and also confirmed with IndiaPost support team. I have also tried to reach looks100.com support team many a times but they don't pick the phone and never revert back to my email which I wrote them.
You are very popular and trusted service provider in Indian market, even I have implemented your APIs in couple of portals successfully. This website seems to be cheating portal which is just doing fraud with innocent Indian people. I expect you to take an action against them asap and make your policy very straight, clear and intolerant for such so called organisation.
Please push them to deliver promised items asap and make them to refund the money.
I will really appreciate your active support in this regard.

Yeshpal Singh

I have not apply for any loan via Razorpay but still I have been charged certain fees
My account got debited on 17th august 2022

My name is Samiul Islam I am conducting online classes from April 2022 through zoom meeting for that i am charging small amount as donation. someone suggested to me about Razorpay payment getway service, so I created account on Rozorpay and completed KYC as they asked and demanded. even I submitted MSME certificate and payment voucher which i am providing to my studdents.Razorpay blocked all studdent payments and when i took followup about...

I made a payment for school fees of holy cross school Agartala. While making the payment via razorpay, it suddenly came with a request from Airtel [protected]@mairtel. I made the payment but the school didn't receive the money. Amount 3770/-, UPI trxn ID[protected] date 04/08/2022 time 09:12 pm. Kindly refund the amount as early as possible

My money debited from my account to Razorpay. Why your debited from me.I didn't even take any loan from Razorpay. So i want my money back or else i will raise complaint on Razorpay

I have never subscribed e-NACH through Razorpay, though every month debit is happening. Please provide me details of why this debit is happening in my account.
Following is NACH transaction details.
DEBIT ACHDr NACH[protected] CTRAZORPAY .

On Augaut 6 2022 I was paying Malarbar gold and Diamonds Rs.5000 the money got debited but the seller did not receive it.
Kindly refund my money.

My name is Anand Vikram, [protected] contact number, Why are you deduct 192 Rs
INR 192.20 debited to HDFC Bank A/C No XXXXXXXXXX6278 towards Razorpay software pvt ltd / [protected] with UMRN HDFC[protected]

Dear Sir/Madam,
I would like to inform you that I got deducted in bank account. registered mobile number is [protected]. All the emi have been debited on due date from my ICICI bank account but on dated 05-August-2022 an amount of 478.00/- has been debited from my account through razorpay and transaction description is DEBIT-ACH/CTRAZORPAY/[protected]

I request you to please investigate the aforesaid matter and reimburse the same amount of 478.00/- as soon as possible.

For your reference herewith i have enclosed the account statement screenshot.

Money debited from my account but neither received at merchant end nor refunded even after 18 days to my account.
Transaction ID by razorpay
JtcxrMQDriN0bL
Bank HDFC

An amount Rs 3075 has been deducted from my account on 3rd, August 2022 by the unauthorised person. Kindly resolve the issue. Payment reference no. ECS CTRAZORPAY.
I have to pay an EMI on 3 august 2022 to L&T Finance.
why 3075 is deducted?

I was making a contribution of 10 thousand to my e-NPS account (National Pension System) through Razor pay payment gateway today (1 Aug, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help....

Kckfdkxkxkzkxkxk

As We raised multiple request but no action/ Refund process.
As per recent issue, Payment done by our client to Razorpay merchant ID HknZsG1nBN8lH7 That was inactive. we were in process of account activation in between after long time client withdraw booking request. I requested to refund client amount as client does not want to take service from us. because amount was on hold with Razorpay. Based on request partial amount was refunded back to client.

Without any service provided by razorpay then how Razorpay will charge transaction fee from us. Also Our Client is waiting for his full refund.

Kindly help on this issue.

thanks
Travostylz Travel Solutions Pvt Ltd
+91-[protected]
Razorpay merchant ID HknZsG1nBN8lH7
Ticket (#5836351

transaction ID: pay_Js2ZD376PZrHdx
razorpay order ID: order_Js2WwJ1lfZjESX

We are using Razorpay Payment gateway for Online store. The are making trouble to us regarding asking Customer details Prodct details Customer product received mail, Tracking dettails .Aroud 15 dauys asking repeadly and hold the settliment amont which customer pay....

I had transfer Rs. 327/- from my Indian bank savings account No.[protected] to integrated account No. [protected] dated on 21.07.2022.. The above said amount is debited from my indian bank savings account, but, so far the amount was not transferred to my integrated account.. So, i request you may please rectify & resolve this problem as early as possible..
- Thanking You

I have paid the health insurance of clinikk Rs 800 through googlepay . The amount is deducted from my account but not reflected in clinikk health insurance payment but where the amount is debited and not credited to my account nor health insurance account. but it shows that payment that airtel has requested money then my amount has deducted from my account and not received for clinikk health insurance how do I refund the amount to my account......

I made 5000 and 5000 payments through razoroay payment gateway. My charge bag has been declined by your merchant bank. SBI Bank and ICICI Bank. Give me my money back to my bank account as much as possible.
UPI reference number-
1.[protected]
2.[protected]

Refund my money otherwise send my money back account
Name- Mithu Rani Mondal
A/C[protected]
Ifsc Code-PYTM0123456
Account Type-Saving
Branch- Nodiya
Website link-https://moviemoney.in

Login to this website-
I'd-[protected]
Password-[protected]
Check if widthdral is given or not
Website castom care number. [protected]

Call me-[protected]

Amount 2954 us debited from my account, however the fund is reached the payee account. Reference number[protected]

Pls refund my money

Hi,
I recently purchased a Jio phone from the website https://ekaks.com/
They are using your gateway to process the transactions,
However, after getting the money from me (attached screenshot) they have neither sent any confirmation mail, responded to my mails and there phone number is NOT working,
Please get my money refunded, and BLOCK their access to your payment gateway,
Regards
Dr Gaurav Gupta
[protected]