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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3553
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Razorpay reviews & complaints page 9

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A
Amrit Nand
Oct 8, 2022
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Payment Id :pay_KOFMGLDijLdeV8
Attempted On :01st Oct, 2022 02:09:42 AM IST
Payment via: Axis Bank Net Banking
Email: [protected]@gmail.com
Mobile Number :[protected]

Still haven't received my refund now i have to pay fine. Very bad experience.
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    B
    bobbydalal
    from Mumbai, Maharashtra
    Oct 7, 2022
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    Address: Ambernath

    Hello !
    This is Babita
    I booked train Ticket on 4th oct, 2022 money deducted, i paid by razorpay from google pay but train ticket not booked.

    please refund my money.

    regards
    babita D
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      B
      bobbydalal
      from Mumbai, Maharashtra
      Oct 6, 2022
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      Address: Ambernath East

      Hello,
      This Babita I booked train ticket on 4th Oct 2022, Money deducted,
      i paid to Razorpay from Google Pay but train ticket not Booked.

      Transaction Id
      [protected].

      Regards'
      Babita Dalal
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        V
        vinay_agg2001
        from Powai, Maharashtra
        Sep 30, 2022
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        I am a merchabt who have been using razorpay earlier. One of the cystimers made me a apyment through razorpay of inr 5000 more than 20 days ago. But till now tge amount has not been settled into my account
        There is no phone number where ine can raise a complaint. All suppirt tickets generated are closed without any resolution of tge issue. I am fed up with razorpay & their customer service. Can anyone help me retrieve my money from razorpay?
        Razorpay customer support has been notified about the posted complaint.
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          A
          Akshaya Reddy
          Sep 27, 2022
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          I used phonepe to recharge my friends mobile number of 155 rs but it has not happened but my money has deducted from my account
          Razorpay customer support has been notified about the posted complaint.
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            R
            Rambabu vaddi
            Sep 24, 2022
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            Address: 337B Saritha vihar

            Hi team,

            I have enrolled with Razor pay for payment collection.

            Small amount has been settled and now still 20, 000 is pending to be settled. But now received a mail that my account is rejected and the settlement time will be 120 days.

            Ticket id is : 6499918
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              A
              AnmolGo
              from Meerut, Uttar Pradesh
              Sep 24, 2022
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              Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful

              Transaction Date : 21st Sep 2022
              UTR :[protected]
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                A
                AnmolGo
                from Meerut, Uttar Pradesh
                Sep 24, 2022
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                Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful
                Transaction dated 21st Sep 2022
                UTR :[protected]
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                  P
                  PraneshM
                  from Coimbatore, Tamil Nadu
                  Sep 21, 2022
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                  Resolved

                  I have paid rs 200 to register in a compitition through gpay instead of that the payment was sent to razorpay.mairtel so I need refund.
                  Sep 27, 2022
                  Complaint marked as Resolved 
                  Atlast my money is refunded
                  Razorpay customer support has been notified about the posted complaint.
                  Dear sir,

                  My name is Alok Kumar, my mobile number is [protected], Razorpay company company has deducted 41.43 rupees dated[protected] and 548.57 rs from my Kotak Mahindra bank account on[protected] without any reason, I have no email address of Razorpay company and no one There is a contact number so that I can solve my problem. I request you to solve my problem, for this I will be forever grateful to you.
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                    L
                    Lino Jacob
                    Sep 20, 2022
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                    Address: [email protected]

                    I am lino jacob .I made a transaction for gate application payment in gate 2023 portal on September 20, 2022 at 6.35 pm via Google pay. My account debited Rs . 1700 towards the payment and the transaction amount went to [protected]@mairtel upi id, but it shows as ' Airtel' . i want to know to what upi id, razor pay is crediting payment from gate portal. I made another transaction again and this time payment made to razorpay pvt limited in upi id [protected]@icici...
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                      S
                      Shunmuga Arumugam
                      Sep 20, 2022
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                      On Sep 17 2022 i had paid Rs 10, 000 for my lalitha jewellery online account through Amazon pay. Money got debited from my account. But Amount not credited to Lalitha online account.

                      UPI Transaction Id: [protected]@apl
                      Mode amazon pay UPI
                      Paid from Icici bank
                      Paid to [protected]@mairtel
                      Status successful

                      Kindly refund my money at the earliest.
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                        B
                        barad prabhat
                        Sep 20, 2022
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                        I paid 3900amount on 5septemver through razorpay, the amount was deducted by razorpay but the mechant order not confirmed
                        My transaction ID is -pay_KEEqfabCQ28w7c
                        Please refund my money as soon as possible in my wallet
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                        Sep 20, 2022
                        Updated by barad prabhat
                        Please refund my money as soon as possible

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                          L
                          Lalitsolanki12
                          from Rajkot, Gujarat
                          Sep 18, 2022
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                          Address: At-Gundala, Tal-Gondal, Dis-Rajkot Gujarat 360311

                          I ordered t shirts form aliyashops but no update since order. 10+ days have been passed. Now that links shows, wrong link. Payment done that merchants name is shown as Beladiya bharatbhai laljibhai. Payment Id UPI transaction ID:[protected]
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                            bhanubunny
                            from Sangareddy, Andhra Pradesh
                            Sep 18, 2022
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                            Address: Medak, Narsapur, Sangareddy

                            I am the new user of RAZORPAY app, i am deposited 7000 in it with my business costomers, i am unable to complete kyc in this app, soo i raised a request for withdraw but they are not accepting withdraw without kyc, question is why they accept payments without kyc plaz help me from this, my money got struck in that MY REGISTERED NUMBER [protected]
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                              M
                              Mahesh Janugade
                              Sep 14, 2022
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                              I was trying to add INR 10000 via razorpay option in NPS. The money got debited from my account but I received payment failed status from NPS
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                                S
                                Shraddha Shettyy
                                Sep 10, 2022
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                                On September 8th i made a payment of 15000 to Riches Jewel Arcade Llp.
                                Money has been debited from my account, however the merchant has not received it.
                                Requesting a refund for the same asap.

                                Attaching screenshots for reference.
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                                  P
                                  Pramod Panse 1260 2d
                                  Sep 8, 2022
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                                  Address: 104/1sector C vidhya Palace Indore

                                  Dear sir,
                                  today there are two razor pay ECS happened on my account of rs 4523/-and rs 4523/- by transection ID ECS/[protected]/RAZORPAY SOFTWARE PVT LIM two times from my account, .

                                  please check the frauds and refund my amount back to my account

                                  thanks
                                  Pramod Panse
                                  [protected]
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                                    M
                                    mani_trust_me
                                    Sep 5, 2022
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                                    My amount is debited from HDFC BANK
                                    with UMRN: HDFC[protected]
                                    Company name: Razorpay software pvt ltd
                                    Sponsor bank code: CITI0RTGSMI
                                    Consumer ref no: 10272906
                                    Frequency: ADHO
                                    Why is this done?
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                                      V
                                      vijay sinh rajput
                                      Sep 5, 2022
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                                      My SBI account is deducted for 2646.28 on 5th September at 02:10 PM, transaction ID is NACH[protected] CTRAZORPAY

                                      I want justification for this deduction and refund in case o[censored]nnecessary deduction
                                      Razorpay customer support has been notified about the posted complaint.
                                      Sep 05, 2022
                                      Updated by vijay sinh rajput
                                      My SBI account is deducted for 2646.28 on 5th September at 02:10 PM, transaction ID is NACH[protected] CTRAZORPAY

                                      I want justification for this deduction and refund in case o[censored]nnecessary deduction
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                                        P
                                        Pawan Mahalle
                                        Sep 3, 2022
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                                        On Sept 3 around 1PM IST, I was booking ticket on IRCTC and used Razorpay as an option with my HDFC net banking accounts. The IRCTC window simply showed 'Server error' but the transaction was completed and I got debit email from my bank.

                                        I do not have details about transaction IDs are the page went blank and there was no information provided.

                                        Can you please revert/refund this transaction in my bank account? Please contact me at pawan.g.[protected]@gmail.com
                                        Razorpay customer support has been notified about the posted complaint.
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