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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Bangalore District
Karnataka
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560030

Razorpay reviews & complaints page 8

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R
Rajam Mohan
Nov 21, 2022
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Online payment, deducted twice

School fees for BALA VIDYA MANDIR, CHENNAI was paid on 19.11.2022. Amount of 31505.90 has been deducted twice....
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Address:1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030

We have raised an issue with RazorPay on 8th Nov 2022 related to the Payment CheckOut page. When a payment is to be initiated by the user, and he/she clicks on “Pay Now” instead of the payment initiation page an error pop-up stating “Oops Something Went Wrong. No Appropriate Payment Method found” is displayed. This is experienced in the live mode; unfortunately, Razorpay has not even bothered to reach out to us, and their website...
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Z
ziccah81
Nov 9, 2022
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Refund

My name ziccah segana. Recently I made online purchases on Indian website using shoppre as an assistant purchases. My orders were canceled by shoppre saying they received an email from Razorpay instructing them not to process my orders as the believe my transaction was suspicious. Tried to solve the issue with shoppre and refund was promised to me since 19 October 2022. Shoppre are saying I should contact razorpay as they are the gateway...
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D
Deek2308
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Supporting fraudulent merchant and not processing refund refund

I did a purchase online at one of sites abuggy.com and i never received any order confirmation nor did i receive the product...after multiple follow ups they said they are processing refund and it has been done till now ..i follwed with razor pay and theyb asked to check with bank...i m following with bank from last 3 months and credit is still not there...
Razor pay has not reverted back to my latest emails also..
The txn is...
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S
Sssss1111
from Bankura, West Bengal
Oct 19, 2022
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Fraud

Please refund my money please help me quick...
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P
Poorna07
from Kanchipuram, Tamil Nadu
Oct 19, 2022
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Auto payment for merchant (Lazypay) was not success

Date of the transaction - October 6th
Transaction number - [protected]

My Loan EMI with auto payment has been done on October 6th, from my axis bank account to Lazypay merchant.
And from my bank statement, I found that this transaction has been done by 'Razorpay software private limited'.
I raised my complaint to both axis bank and Lazypay but they are saying the issue is not from their side.
So...
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P
pawansuahg1211
from Jaipur, Rajasthan
Oct 17, 2022
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Amount settlement

Address:Razorpay Software Private Limited, 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi, Bengaluru, 560030, Karnataka, India

Its been more then 120 day as per your policy .still im awaiting for my amount Rs11915/-.
As i have already informed you that if my company policies does not meet your criteria. I don't need your services .please settled my amount at company account.
I have already requesting so many time you people does not bother to connect with customer or neither any information share with customer.
just keeping money with you without...
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S
sanketlonare
from Sinnar, Maharashtra
Oct 12, 2022
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Payment hold in razorpay

Total 20 tickets raised and near about 100 communicatin mails in two months. Its only for payment settlement process. We already all documents submitted.still pending payment settlement process.

It is observed that we have been raising tickets for payment settlement for a long time and they are making different requirements every time. I think they don't want to solve the issue. Razorpay would cause so much trouble to the...
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DATE OF TRANSACTION- 16/09/2022

PURCHASE AMOUNT- 14619.60

Payment Via UPI

TRANSACTION ID - T2209161629020930000379

refund amount- 3149.10 and 1574.10

Payment Id- pay_KIXypbIA8AmrAa

Refund Id- rfnd_KLmzKwLPOJ1wku [for rs 1574.10]

Refund Id- rfnd_KLFVAYe3gM9K4k [for rs 3149.10]

UTR[protected]

REFUND IS PROCESSED...
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C
C Puviarasu
from Chennai, Tamil Nadu
Oct 11, 2022
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Unauthorized charges

Address:New No.21/3 Old No.11/3 New Street Mylapore

This is to inform you that while purchasing items from Giriand co, Chennai through online on 11.10.2022, the bill amount was Rs.2673 whereas the RazorPay has debited Rs.2736.08 from my account. It is clearly a cheating act because without informing anything they are unauthorizing debiting the amount with out any basis is strictly to be addressed. The transaction details are as follows: Transaction ID is S52647131 dated 11.10.2022, ICCI Bank....
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R
Rakeshkumar5433
from Jodhpur, Rajasthan
Oct 8, 2022
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Payment made but service not received

Payment made successful from account but service not received from merchant
Payment date- 17 July 2022
Amount - 15864
UPI Ref No.[protected]...
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A
Amrit Nand
Oct 8, 2022
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Amount debited but transaction failed to slice

Payment Id :pay_KOFMGLDijLdeV8
Attempted On :01st Oct, 2022 02:09:42 AM IST
Payment via: Axis Bank Net Banking
Email: [protected]@gmail.com
Mobile Number :[protected]

Still haven't received my refund now i have to pay fine. Very bad experience....
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B
bobbydalal
from Mumbai, Maharashtra
Oct 7, 2022
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Money Deduct From My GPAY for Ticket - But ticket Not Booked

Address:Ambernath

Hello !
This is Babita
I booked train Ticket on 4th oct, 2022 money deducted, i paid by razorpay from google pay but train ticket not booked.

please refund my money.

regards
babita D...
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B
bobbydalal
from Mumbai, Maharashtra
Oct 6, 2022
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Money Deduct From My GPAY for Ticket - But ticket Not Booked

Address:Ambernath East

Hello,
This Babita I booked train ticket on 4th Oct 2022, Money deducted,
i paid to Razorpay from Google Pay but train ticket not Booked.

Transaction Id
[protected].

Regards'
Babita Dalal...
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V
vinay_agg2001
from Powai, Maharashtra
Sep 30, 2022
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Delayed settlement

I am a merchabt who have been using razorpay earlier. One of the cystimers made me a apyment through razorpay of inr 5000 more than 20 days ago. But till now tge amount has not been settled into my account
There is no phone number where ine can raise a complaint. All suppirt tickets generated are closed without any resolution of tge issue. I am fed up with razorpay & their customer service. Can anyone help me retrieve my money from...
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A
Akshaya Reddy
Sep 27, 2022
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Complaint on recharge of number

I used phonepe to recharge my friends mobile number of 155 rs but it has not happened but my money has deducted from my account...
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R
Rambabu vaddi
Sep 24, 2022
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Amount not settled, customer support not responding.

Address:337B Saritha vihar

Hi team,

I have enrolled with Razor pay for payment collection.

Small amount has been settled and now still 20, 000 is pending to be settled. But now received a mail that my account is rejected and the settlement time will be 120 days.

Ticket id is : 6499918...
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A
AnmolGo
from Meerut, Uttar Pradesh
Sep 24, 2022
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Amount debited but order not created

Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful

Transaction Date : 21st Sep 2022
UTR :[protected]...
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A
AnmolGo
from Meerut, Uttar Pradesh
Sep 24, 2022
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Amount debited but order not created

Hey i made payment of 699 to purchase a test series but merchant saying (telephonic conversation) that payment i made was not successful and money did not credited in their account. Please refund my money or make this transaction successful
Transaction dated 21st Sep 2022
UTR :[protected]...
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P
PraneshM
from Coimbatore, Tamil Nadu
Sep 21, 2022
Nov 30, 2022
This thread was updated on Nov 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need refund

I have paid rs 200 to register in a compitition through gpay instead of that the payment was sent to razorpay.mairtel so I need refund....
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