Razorpay Complaints & Reviews

Dear sirs
I had made a payment via your payment gateway to thinkkshop for 2 tops, but unfortunately till date have not yet received any items nor any messages on the delivery status till date. The only message i got is from you saying that the payment is successful,,, the below is the message i got from your unfortunately i think, that this is a fraud company and i would appreciate if you could please investigate this company, as you will agree you would have taken their details while setting up their account with razorpay … also while crediting the amount right?
I'm sure you don't want to have people mistrust your payment platform, i have read many complaints below asking for their refunds,,, appreciate if you could respond to my query at the earliest to - [protected]@hotmail.com,. I have even sent a mail to your grievance cell but

Also your toll free number[protected] is not active - kindly solve that issue also..

The below email message was received from you which has the details of the payment made :.
To:
thinkkshop.com
₹798.00
Paid successfully
Payment id
Pay_fzjgk1oy0cf3cw
Paid on
6th sep, 2020
Method
Hdfc bank
Net banking
Email
[protected]@hotmail.com
Mobile number
[protected]
For any order related queries, please reach out to keval.
If you do not get a satisfactory response within 15 days, you may then raise a chargeback with your bank and razorpay will assist to amicably resolve the chargeback.
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Razorpay is a payment gateway and only facilitates keval with online payments. If you want to dispute this payment, please go through our customer dispute guide. If a refund has been initiated for this payment, you can check the refund status here.

I make payment to metro brans on 17th august by upi refernce no[protected] of rs 2740 but didnt get confirmation after payment deduct so wait and checked with metro they said it ll get refund in your account.. After that got mail from razor pay on 2nd septmber that your refund process has been intiated with payment id rfnd_fy6ceedbhjh10o but till date 21st sept, 2020 and after so many mails to razorpay i didnt get refund in my account.. Its really a big scam company.. I request to check and audits it.. Refund the payments of all clients who are suffering..

I was order a tambo kurti. I have paid by net banking. But still today i have not getting my product. I requesting to refund my money. Thank you

I have ordered salwar keruse online shopping and paid amount through razorpay but still not yet received order no and not visible order my order list keruse app so please refund my amount

I have placed on order of saree on 2nd september 2020 through your razopay vide reference no p2009022317049343385900 utr[protected] at 11.12pm rs 399 through my phonepay number [protected] amount debited but not order not successful kindly refund my money i have already complaint with my phonepay but still not solved

Dear sir,

I have transferred 9900 rs from my virtual debit card to razor pay account. But till date payment is settled to my bank account.
What is the issue for settling my amount I don't know. So kindly look into the problem and resolve the issue...my mail id is shyam.[protected]@gmail.com

August 22 order 12252 date innum varala

I had initiated 558 rupees to add in my airtel wallet but the money was added in airtelmoney. [protected]@icici and i am not able to see my wallet money and not able to recharge my phone.

Hello,

I was trying to book my train ticket via G pay at the same time money debited from account and ticket not booked. Attaching screen shot of receipt for your reference. Pls look in to the matter earliest.

Payment has been done to fssai but money receipt is not generated.

I have ordered one top in namkarn online shopping cost about 199 one week ago but till now didn't get dress so I want my money back

After the complete process of transaction that is after the amount is cut from my account it's showing "retry"

I'm my name is shiva kahar
Razorpay account name : iconist yt
Email : [protected]@gmail.com
Mobile number : [protected]
Registered website : https://iconist.tech
Work : it and software
Sir my account settlements are on hold before from last 6 days i'm facing many of issue and amount is not small amount please sir do something.
I'm continue sending mails to razorpay for verification of me.
I'm giving all details all documents verified by gov and other verified authorities but razorpay is not responding..
Do something sir help

This is to inform you that i placed an order of viro v-pro mobile phone on quikkshop which was ordered on 30 august 2020 at 21:15pm for rs.2499 through razorpay on google pay. The mobile was seen on facebook and i was told that the order will be received in 10 to 12 days but not recieved yet. Please inform whether the order is dispatched as it is paid already through upi otherwise refund my money. Or please give me any contact details of the sellers (Neeeraj traders).. My contact details are [protected] & [protected]@gmail.com

This is to inform you that I placed an order of a dress which was ordered on 30 August 2020 at 7:11 pm of rupees 799. The dress was seen on Facebook and I was told that the order will be received in 10 to 12 days but not recieved yet. Please inform whether the order is dispatched as it is paid already through UPI otherwise refund my money.
Sheetal Gahlot
[protected], [protected]

Hi,

I had applied online for my passport renewal about 25 days back.
Humble request to razorpay - for god sake please read through this grievance mail and ask your customer support to call me instead of forwarding automated messages. Automated messages can only be used for acknowledging the receipt of a mail or message, does not solve the issue. I'm sure you people should be knowing that very well. No response at all. How long can you cheat the public. Payment of rs.2, 500/ got debited through razorpay. Though the amount got debited from my account the transaction has failed. My payment got deducted by a fraudulent company called karan tour & travels without my knowledge. I don't even know their website url nor able to find one in the net. If possible please find it for me as they are your clients. Have no idea why the payment was credited to karan tour & travels as i was applying through a government website. No receipt or acknowledgement from karan tour & travels. No contact number. Highly doubt if such a company exists. Literally no details except for they are your clients. It is very evident that my money has been stolen through their fraudulent website. Have been trying to connect through mails / calls to razorpay for the past one week, but no response at all except for the automated messages. Requesting the higher officials to take action against your clients karan tour & travels & refund my money immediately. Hope you refrain from having such clients who cheat the public. Below mails for your kind reference. Kindly do the needful as i'm extremely upset with the whole issue. Requesting again please don't cheat your clients by sending automated messages but connect with me directly to resolve this issue.

Awaiting for justice.
Regards,
Reena

2000 ruppes were transferred from my account thorough razor pay. Please provide detailed info about the transfer.

Merchant seems to be fraud

I have placed an order for 3 things online. Unfortunately I have lost other details but only have payment ID. Can you help me with Merchant website please.

Payment ID: pay_FZENH9qA43b0mI
Amount: Rs. 1123.00

Thanks

I add money in my airtelmoney but not show in my airtelmoney