Razorpay Complaints & Reviews

My money has been withdrawn from my bank account and the transaction is failed and please return my money back

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

Razorpay Customer Care's response Hey Ramana,

We regret to hear about your experience. We have created a dispute against the payments and are checking this with the merchant. Please allow us some time and we will get back to you with an update on the email thread with ticket id- 4158126 at the earliest. Requesting your kind co-operation while we get this sorted for you.

Regards,
Team Razorpay

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Address: rajan nagar 1st street kolathur chennai tamilnadu

I purchased a course in yupp master by two different methods and the money deducted from the both and my transaction is still failed please return my money please

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2020

Razorpay Customer Care's response Hey Ramana,

We regret to hear about your experience. We have created a dispute against the payments and are checking this with the merchant. Please allow us some time and we will get back to you with an update on the email thread with ticket id- 4158126 at the earliest. Requesting your kind co-operation while we get this sorted for you.

Regards,
Team Razorpay

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Address: Madhya pardesh live in dewas village lohar pipliya

Mujhe mere paise do yr uc send karo. Mere pubg acont me abhi tak ni aai or 300r kat gai mere meko paise c mere bass

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Aug 31, 2020

Updated by Šhùbhäm Ťhákūŕ H

Verified Support

Sep 02, 2020

Razorpay Customer Care's response Hi Shubham,

We checked and see that the payment pay_FVTF6qJgiX1GC5 for ₹ 300 was successful towards the merchant. Kindly contact the merchant for any service/refund related query.

You may also track the status of the transaction here: https://bit.ly/2Tcxn69.
If you require any assistance from our end, please do raise a request here: https://razorpay.com/support/#request and we will get back to you on priority.

Regards,
Team Razorpay

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I tried to book tickets via irctc on date 31 August 2020 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
Google transaction id:CICAqKCluu7KNA
Name :- Shatrughan

+1 photos

Aug 31, 2020

Complaint marked as Resolved

Today I booked tickets but the in irctc account it show it was failed and I will pay the amount from google pay app and it Deducted. My tickets was not booked so please refund my amount.

Razorpay customer support has been notified about the posted complaint.

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Address: Basic Unlimited

My order from basic unlimited for razorpay but not delivered, why?

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2020

Razorpay Customer Care's response Hi Mapui,

We are sorry to hear this and would like to help you out. Kindly raise a request here: https://razorpay.com/support/#request along with the contact and transaction details so that we can have this checked and assist you on priority.

Regards,
Team Razorpay

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M

Mapuii Ralte

Aug 31, 2020

Transaction screenshot

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Razorpay — money deducted from google pay but tickets not booked from irctc

I tried to book tickets via irctc on 30 August 2020 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
To: IRCTC ETicketing APP ([protected]@yesbank)
From: Siddhesh Ravindra Pandekar
Google transaction id: CICAgKClwquKcw

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2020

Razorpay Customer Care's response Hi Siddhesh,

We have received your request and our concerned team has updated the status of your query on ticket ID: 4129458. Do write back to us on the same email thread for any further queries, we will be happy to assist you.

Regards,
Team Razorpay

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Address: 1st floor,sjr cyber,22,laskar hosur road adugadi,Banglore Karnataka 560030

Website: Razorpay.com

Dear Team
On 6th August i had done Payment 870 for MI sound bar on Facebook.payment successful mail also come in my Rediff mail account but till date nor sound bar neither money refund after 4 mails given to them.Such frauder used Razor pay platform and Razor pay help them to do fraud.If such companies not penalized then may they do transaction of militants also.

Regards
Bhagwan More
[protected]

+3 photos

Aug 10, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

Razorpay Customer Care's response Hi Bhagwan,

We are sorry you feel this way. We tried reaching out to you over a call, however couldn't connect. Our team has updated the status of your query on the email with the ticket id: 4109505. Feel free to reach out to us in case of further queries, we would be glad to help you.

Regards,
Team Razorpay.

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B

bmore

Sep 5, 2020

Razor pay not resolved issue till time neither they call me for any discussion about fraud person money transaction named Rohit Sharma all evidences given and uploaded on consumer complaint.
B. More
[protected]

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S

Suvendu Satpathy

Sep 8, 2020

Yesterday ordered a laptop stand worth of 499 rupees. Have not received any confirmation about the order & also not received any order confirmation on mail. Please help

MI soundbar payment done to Rohit kumar Sharma but not delivered - Comment #3731404 - Image #0

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Address: 288 kamarajar nagar avanavadi tiruvannamalai

My money debitecard used 500rupees arun enterprises transferred my money failure.. Failure amount not transferred my account please help my account transferred sir

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Aug 29, 2020

Updated by gkp gk Please fast my complaint my sister marriage amount

Verified Support

Aug 30, 2020

Razorpay Customer Care's response Hi Koteshwaran,

We have received your request and our concerned team is currently working on the same. Please do expect an update on the ticket [4108160] at the earliest. Appreciate your patience in the interim.

Regards,
Team Razorpay

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Address: # 8 swastik arcade sarvabhouma nagar near shanimathama temple chikkalasandra Bengaluru 560061

Online shopping but not received any items but amount already paid please my amount refund

+3 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

Razorpay Customer Care's response Hi Latha,

We are sorry to hear this and would like to help you out. Kindly raise a request here: https://razorpay.com/support/#request along with the contact and transaction details so that we can have this checked and assist you on priority.

Regards,
Team Razorpay

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I didn't get the money I recharged. They show refunding process. And I didn't get the refund until now

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

Razorpay Customer Care's response Hi Jidhin,

We have received your request and our concerned team has updated the status of your query on ticket id:3963916. Do write back to us on the same email thread for any further queries, we will be happy to assist you.

Regards,
Team Razorpay.

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Hello sir this rambabu thanda on 21-08-
2020 i did online payment through razor
Pay with payment
Id. Pay_ftmjmnx8js46ub,
Ref. No.#igajfrbvf2. Amount not credited to merchant account i. E. Fssai.gov.in (
Ref. No.[protected] so they kept
My application so kindly check my
Transcation and refund my amount as soon
As possible. Previous complaint number/ticket no. S 1. 4033282
Ii - 4014440
Iii. 4028617
Iv. 4063611
V. 4063612... Etc

+3 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hi Ram,

We have received your request and our concerned team has updated the status of your query on ticket id:4063611. Do write back to us on the same email thread for any further queries, we will be happy to assist you.

Regards,
Team Razorpay

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Address: I was not informed.

Website: [email protected]

I have order to purchase shoes yellow (Joggershie type) by order no. 31788 / dt.[protected] & same amt. Is debited in my a/c.
Then they informed me your item sent through courier by no. Awb [protected] by expressgo courier by dt.[protected]. Then i update that item in transit / covid effect / our godown sealed etc. After so many complaints to razorpay, they informed we have not sufficient fund!!! (They have no rs./- 499)!!! To pay me back...
See their cheating, i st informed me that my item shipped on[protected] then they are continue to cheat me /wrong update / false messages.

+1 photos

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hi Raj,

We are sorry to hear this and would like to help you out. Please share your transaction and contact details here: https://razorpay.com/support/#request. We will get back to you on the same at the earliest.

Regards,
Team Razorpay

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Address: Room no 104 manav bhavan goushala road raigarh

My maney is back 3000 amount is by mistek sunny kesharwani [protected]
Refund urgent plz

+2 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek sunny kesharwani mo no-[protected]

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek sunny kesharwani mo no - [protected]

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek sunny kesharwani

Aug 27, 2020

Updated by sunny k.w My Maney is back 3000 amount is by mistek

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hi Sunny,

Kindly write to us with your transaction and contact details here: https://razorpay.com/support/#request so that we can have this checked and get back to you with an update at the earliest.

Regards,
Team Razorpay

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Address: mathi thimmappa camp, mathi (post & village) davanagere (D)(T)

Dear sir/ ma'am,
We order printer against order no.#1570on dt.12/8/2020, from [protected]@oksbi and payment done by via phone pay to razorpay software pvt ltd. Since today we are not receiving any product details and payment is already credited from bank account. Payment id =[protected] please cooperate us. Our email id [protected]@yahoo.com

+1 photos

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hi Chandru,

We are sorry to hear about the experience. We see that the transaction with the ID: pay_FPvSPzfkNyAozr, has been successfully processed and captured from our end. In case of further queries, feel free to write to us here: https://razorpay.com/support/#request so that we can have this checked and get back to you with an update at the earliest.

Regards,
Team Razorpay

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Hi,

I made a recharge transaction for the airtel number [protected] for an amount of rs.1448 on 17-aug-2020 at 9.30 am via my airtel app and through airtel-razorpay channel.

The transaction failed and a message prompted that i will get the refund.

It has been more than 2 weeks till now. I contacted the razorpay support and they have neither responded to my email nor processed the refund.

I am worried about my money as razorpay has not yet responded. Please help.

Thanks
Chackravarthi
[protected]

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hey Chackravarthi,

We are sorry to hear about the experience. Our concerned team has requested for a few details on the email thread (ticket ID: 3988638). Please help us with the same, so that we can have this checked and assist you on priority.

Regards,
Team Razorpay

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I trusted this site because this site have razorpay payment gateway. I ordered products but the merchant didn't delivered the products and no customer support service to contact them. So I raised payment dispute on razorpay support to refund my money. But no proper response is given to me.
I request you to please refund my money from merchant.

+6 photos

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hey Varun,

We are sorry to hear about the experience. This has been escalated to the concerned team and we are looking into this on priority. Please expect an update on the ongoing email thread with the ticket ID- 3930835 at the earliest. Appreciate your patience in the interim.

Regards,
Team Razorpay

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Address: Bannerghatta Road

Hi,

We don't currently own a website and would like to work only through payment links with Razorpay for now. Please also let me know the status of our KYC as well since it has been more than 2 working days since we have uploaded the documents at the earliest please.

I have also raised a request through your portal and the ticket ID generated is #4044563

Thank you

Aug 26, 2020

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Razorpay Customer Care's response Hi Team,

Sincere apologies for the delay and the inconvenience caused. We are glad to inform you that your account is completely activated and the settlements resume as per the cycle set for your merchant account. Feel free to write back to us on the on-going email thread with the ticket ref: 4044563 for further queries, we will be glad to assist you with the same.

Regards,
Team Razorpay

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While paying for grocery items in nutrisabji app i made a transaction via phonepe. The transaction was pending for a very long time and my money was deducted. Later on contacting the bank i got to know that the amount is withheld at razorpay gateway. It's been more than 45 days and my money is still at loose. Both razorpay and bank are passing the blame on each other and its been going on from many days. Bank is saying that they've credited...

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Address: 301, HORMONY RESIDENCY, PARIWAR CHAR RASTA

Jewelmaza app through jewellery order and amount deducted by google pay app (Deduction amount is 1347 rs) but order not place and not any confirmation email and massage was given

+1 photos

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Aug 25, 2020

Updated by [email protected] My amount is refund 1347rs

Verified Support

Aug 26, 2020

Razorpay Customer Care's response Hey Shweta,

We checked our logs and confirm that the refund with the ID: rfnd_FUywFZLsHvb2Ny has been processed from our end on 25th Aug, 2020. You can check the status of the same here: https://razorpay.com/support/#refund.
Feel free to reach out to us here: https://razorpay.com/support/#request if you require any assistance, we will be glad to help you out :)

Regards,
Team Razorpay

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Address: ASHIRBAD MANDAP, VSS NAGAR

Already payment has been done but till now my order is not here. I was ordered a saree before 7 days.

Aug 12, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2020

Razorpay Customer Care's response Hey Rubina,

Kindly write to us with your transaction and contact details here: https://razorpay.com/support/#request so that we can have this checked and get back to you with an update at the earliest.

Regards,
Team Razorpay

Razorpay Complaints & Reviews

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Razorpay reviews & complaints page 129

Yupp master online course

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Yupp master online course

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Money 300r & not give uc

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Money deducted but not refund

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I'm paid, not delivered!

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Money deducted from google pay but tickets not booked from irctc

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MI soundbar payment done to Rohit kumar Sharma but not delivered

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Debited my money wrong account

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Dress

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I didn't get the refund for reference no 021717219894

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Regarding online transaction

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razorpay/rs. 499 paid in adv. by icici

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my money is back 3000 amount is by mistake

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Product not processed yet

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No response on emails and denying refund

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I was cheated by fraud website which you razorpay provide payment gateway

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Delayed KYC Verification

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Money deducted but didn't receive the refund from past 45 days

Jewelmaze app through jewellery order and amount deducted by google pay app

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Saree

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