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Razorpay Complaints & Reviews

2.8
Last updated Apr 28, 2024
Complaints 3545
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Unresolved
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Razorpay reviews & complaints page 129

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G
gkp gk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited my money wrong account

Address:288 kamarajar nagar avanavadi tiruvannamalai

My money debitecard used 500rupees arun enterprises transferred my money failure.. Failure amount not transferred my account please help my account transferred sir...
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Lathajithu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dress

Address:# 8 swastik arcade sarvabhouma nagar near shanimathama temple chikkalasandra Bengaluru 560061

Online shopping but not received any items but amount already paid please my amount refund...
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J
Jidhin John
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get the refund for reference no 021717219894

I didn't get the money I recharged. They show refunding process. And I didn't get the refund until now...
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R
ramgoudt
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding online transaction

Hello sir this rambabu thanda on 21-08-
2020 i did online payment through razor
Pay with payment
Id. Pay_ftmjmnx8js46ub,
Ref. No.#igajfrbvf2. Amount not credited to merchant account i. E. Fssai.gov.in (
Ref. No.[protected] so they kept
My application so kindly check my
Transcation and refund my amount as soon
As possible. Previous complaint number/ticket no. S 1. 4033282
Ii...
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Address:I was not informed.
Website:[email protected]

I have order to purchase shoes yellow (Joggershie type) by order no. 31788 / dt.[protected] & same amt. Is debited in my a/c.
Then they informed me your item sent through courier by no. Awb [protected] by expressgo courier by dt.[protected]. Then i update that item in transit / covid effect / our godown sealed etc. After so many complaints to razorpay, they informed we have not sufficient fund!!! (They have no rs./- 499)!!! To pay...
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S
sunny k.w
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money is back 3000 amount is by mistake

Address:Room no 104 manav bhavan goushala road raigarh

My maney is back 3000 amount is by mistek sunny kesharwani [protected]
Refund urgent plz...
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P
preethu chandra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not processed yet

Address:mathi thimmappa camp, mathi (post & village) davanagere (D)(T)

Dear sir/ ma'am,
We order printer against order no.#1570on dt.12/8/2020, from [protected]@oksbi and payment done by via phone pay to razorpay software pvt ltd. Since today we are not receiving any product details and payment is already credited from bank account. Payment id =[protected] please cooperate us. Our email id [protected]@yahoo.com...
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C
Chackravarthi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on emails and denying refund

Hi,

I made a recharge transaction for the airtel number [protected] for an amount of rs.1448 on 17-aug-2020 at 9.30 am via my airtel app and through airtel-razorpay channel.

The transaction failed and a message prompted that i will get the refund.

It has been more than 2 weeks till now. I contacted the razorpay support and they have neither responded to my email nor processed the refund.
br...
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V
VARUN VUPPUTURI HKyAguYxff
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was cheated by fraud website which you razorpay provide payment gateway

I trusted this site because this site have razorpay payment gateway. I ordered products but the merchant didn't delivered the products and no customer support service to contact them. So I raised payment dispute on razorpay support to refund my money. But no proper response is given to me.
I request you to please refund my money from merchant....
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G
Grasshopper Bangalore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed KYC Verification

Address:Bannerghatta Road

Hi,

We don't currently own a website and would like to work only through payment links with Razorpay for now. Please also let me know the status of our KYC as well since it has been more than 2 working days since we have uploaded the documents at the earliest please.

I have also raised a request through your portal and the ticket ID generated is #4044563

Thank you...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but didn't receive the refund from past 45 days

While paying for grocery items in nutrisabji app i made a transaction via phonepe. The transaction was pending for a very long time and my money was deducted. Later on contacting the bank i got to know that the amount is withheld at razorpay gateway. It's been more than 45 days and my money is still at loose. Both razorpay and bank are passing the blame on each other and its been going on from many days. Bank is saying that they've credited...
+3 photos
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jewelmaze app through jewellery order and amount deducted by google pay app

Address:301, HORMONY RESIDENCY, PARIWAR CHAR RASTA

Jewelmaza app through jewellery order and amount deducted by google pay app (Deduction amount is 1347 rs) but order not place and not any confirmation email and massage was given...
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R
Rubina Dash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree

Address:ASHIRBAD MANDAP, VSS NAGAR

Already payment has been done but till now my order is not here. I was ordered a saree before 7 days....
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R
Rubina Dash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree

Address:Vss nagar, ashirbad mandap , odisha

I m not taking my saree till now. Before 7 days, i was orderd but they are not send my saree till now and payment already done...
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N
natasha karda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After successful payment I got error and want to know that which clothing website I placed my order with

I have paid rs.299 today @ 24 August 2020 @7.27 IST time for a garment co. And reference no. Is attached below. I saw its add and redirected from ad on Insta and paid for my clothes shopping from your website...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction

Address:Embassy Center, Nariman Point, Mumbai, Maharashtra 400021

Hai this is prabhu deva. On past 28th june 2020. I make an transaction to alpha vector india pvt ltd.in my transaction payment sucessfull but timedout. I pay through upi payment. So kingly help me resolve this issue...
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S
santoshanand13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regard: Order goods not received

Address:Sector-3 , Gurgaon-122006

I had placed order #FZ10851 for purchase of items worth Rs.1094 on fabzara.in on 12th Aug, 2020. A confrimation SMS was recd and email for payment was recd. However, have failed to receive goods or contact seller.
Payment & order details attached files.
We are requesting to you please refund my money or delivered my goods.W are waiting your hopefully reply.

Thanks with regardss,
Anand Kumar
email:[protected]@gmail.com...
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H
hussainrifaee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment id. pay_ftfxy5s2w8ahmx (rs.11696)

Address:Balagheetham, Mannanthala post,Trivandrum,kerala

Sir,
We already cancelled this order, kindly refund the amount
Order id:tsc11053, time studio, why we cancelled because of fake company

Kindly do the needful asap

Rehna hussain
[protected]...
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S
santoshanand13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regard: order no. fz10851 not received

Address:Santosh sharma, Top floor, Sector-3, Gurgaon-122006

Dear Sir/ Ma'am,
We order sarees against order no.FZ10851on dt.12/8/2020, from fabzara.in and payment done by razorpay.com via internet banking to RAZORPAY SOFTWARE PVT LTD. Since today we are not receiving any product details and payment is already credited from bank account. Payment id =INB[protected] please cooperate us. Our email id [protected]@gmail.com mobile no [protected]...
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3
3dimagine
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement on hold and not released

I imran shaikh merchant hereby inform you that my payment captured by razorpay on 17th august 2020 of rs.100000. But settlement kept on hold. Even after contacting nobody responded on email. As informed customer care is not working due to covid which is not bearable.
I need my money immediately as i have to pay my debts.
So i request razorpay to release my payment immediately.

Thanking you
Imran shaikhbr...
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