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Razorpay Complaints & Reviews

2.8
Last updated Apr 28, 2024
Complaints 3545
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Unresolved
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560030

Razorpay reviews & complaints page 126

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P
Panambur Bhavanishankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid for tickertape

Address:Surathkal Mangalore

Sir
I have paid rs 336/- towards ticker-tape subcription renewal charges on[protected] through your media but activation failed after payment made. The details as below
As per my bank state ment amount deducted towards payment on[protected] upi drrn[protected] 1712 / /razor. [protected]@sbi/ (Razorpay / software private limited)

Messegae received from bank:
Your a/c no. Xxxxxxxx9852 is debited for rs.336.00...
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Address:Near church, Kabir chock road

I have ordered on 20/09/2020. Yet not receive my purchase item...
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S
senthamarai kannan Tamilarsu
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund delay - ticket no: 4311428

Hi team,

My ticket no: 4311428, nobroker has initiated an refund of rs 9800 on 7th sep 2020. Refund id: (Rfnd_fae2necew6fdnf). Status of the refund as 'your refund has been delayed'. My credit card payment has been generated. This month i have spend rs 9800 from hand to avoid penalty. I have been following up with your customercare support executives for the past 2 weeks. I haven't received any response yet. I was totally...
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R
Raj_singh111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Website:www.razorpay.com

Paid my college fees amounting to rs 35900, the money was not credited to college and it's 48 days and there is no response from razorpay about refund. They are not responding and have also made falso commitment that refund is done on 7 th sep, but my bank has denied no such refund is done. I am cheated by razorpay, they are fraud, help me to get my money.
My contact no is [protected].

Razorpay is not helping me, there...
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S
Super7
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement on hold because of which Business is going in high loss.

As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. When i got this mail, immediately i sent all the information they were asking but it's been days and i haven't even received a single reply from them. I tried to call them and no one never picked up call due to Covid-19. I raised a complaint on razorpay website and...
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A
A.S NARASIMHA RAJU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:Shubham vastram

Issue with the Payment of Rs.399.0
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said 22 days ago
Hi NARASIMHA,

Thank you for contacting PhonePe!

Regarding your recent transaction, Ticket No:[protected], we would like to inform you that as per the confirmation that we have received from your bank, the transaction for an amount of ₹ 399...
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M
massey2310
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

R
Razorpay
Hey there! We are currently experiencing high volume of chats and due to the covid-19 situation, we are working under limited capacity and this might take longer than usual.

We are trying to systematically update our customers on pending open chats while we also focus on new enquiries. We are looking for a support executive to connect, it would be helpful for us if you keep your ticket id (If raised...
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N
Nandkishor kathoke
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted

Address:Pune

Want to purchase e voucher of osmose company but money deducted from account and not e pin not generated...
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C
chirag katyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

I ordered the smartwatch for which I chose to pay Amount In installments and this service has been providing by Razorpay . So I decided to payout my first Tranche through it of Rs.1187.26. for which I received notification of Account debited but neither received any acknowledgement of placing the order and nor send the amount to smartwatch company for which I'm brooded.
On Customer care Number, They just defer on problems by saying...
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S
Siva Reddy Tangirala
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Order #1935 but still not received my order

Address:4-7-206/32 EP Sai padmavathi colony Road no. 6 Hayatnagar, Near bommidi nagireddy gardens
Website:[email protected]

Dear sir
I booked saree's 06/09/2020
Paid amount 798/-
Order #1935 but still not received my order. Pleas proses my amount... As on as possible...
My mail i'd.
Shiva. Reddy. [protected]@gmail.com.
Please replay....
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M
Maham Kali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited loan not credited

Address:I don't know

Razorpay softwar limited debited my account please help me...
+2 photos
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J
JISHNU KUMAR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake loans against

Dear team

I have applied a loan in king cash and they demanded 496 rs for the processing charge and i have done the payment through razorpay. Payment as been debited my account but it was not reflected. I'm not feeling safe to use razorpay i need re fund

Regards
Jishnu...
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P
Penny Oliver
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of items paid for

Dear sirs
I had made a payment via your payment gateway to thinkkshop for 2 tops, but unfortunately till date have not yet received any items nor any messages on the delivery status till date. The only message i got is from you saying that the payment is successful,,, the below is the message i got from your unfortunately i think, that this is a fraud company and i would appreciate if you could please investigate this company, as you...
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A
Aarish1989
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get refund

I make payment to metro brans on 17th august by upi refernce no[protected] of rs 2740 but didnt get confirmation after payment deduct so wait and checked with metro they said it ll get refund in your account.. After that got mail from razor pay on 2nd septmber that your refund process has been intiated with payment id rfnd_fy6ceedbhjh10o but till date 21st sept, 2020 and after so many mails to razorpay i didnt get refund in my account.....
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S
Sumita Deka Kalita
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not getting from 1 month ago.

Address:Guwahati assam

I was order a tambo kurti. I have paid by net banking. But still today i have not getting my product. I requesting to refund my money. Thank you...
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S
Sooriya Bhavani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount

Address:Ground & 1st Floor, SJR Cyber Laskar, Hosur Rd, Bengaluru, Karnataka 560030

I have ordered salwar keruse online shopping and paid amount through razorpay but still not yet received order no and not visible order my order list keruse app so please refund my amount...
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A
A.S NARASIMHA RAJU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:221 Ground Floor 2nd B Cross 7th Block 2nd Stage, Nagarabhavi Bangalore

I have placed on order of saree on 2nd september 2020 through your razopay vide reference no p2009022317049343385900 utr[protected] at 11.12pm rs 399 through my phonepay number [protected] amount debited but not order not successful kindly refund my money i have already complaint with my phonepay but still not solved...
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G
Ghanashyam89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment settlement

Dear sir,

I have transferred 9900 rs from my virtual debit card to razor pay account. But till date payment is settled to my bank account.
What is the issue for settling my amount I don't know. So kindly look into the problem and resolve the issue...my mail id is shyam.[protected]@gmail.com...
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D
Deepak Mary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[email protected]

Address:38/77 2nd street Ashok Nagar Chennai

August 22 order 12252 date innum varala...
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I had initiated 558 rupees to add in my airtel wallet but the money was added in airtelmoney. Razorpay@icici and i am not able to see my wallet money and not able to recharge my phone....
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