Razorpay Complaints & Reviews

Merchant seems to be fraud

I have placed an order for 3 things online. Unfortunately I have lost other details but only have payment ID. Can you help me with Merchant website please.

Payment ID: pay_FZENH9qA43b0mI
Amount: Rs. 1123.00

Thanks

I add money in my airtelmoney but not show in my airtelmoney

The transactions is Passport seva is not a valid this amount will be refund as soon as possible please find screenshots.

I have made a payment to airtel money on September 1 2020 for 698 rupees
The money was debited from my account and credited to Airtelmoney.[protected]@icici. I complained to Airtel regarding the same and till now the money has not been reversed to my account, they say that thy have not got the money, where is my money then?

Just now am receiving a call from razorpay [protected] in this number he is saying amount not refund. And he is saying why you are raising complaint against razorpay he is block mailing me and and asking my mobile remote control team viewer am am not given then he is block mailing in case my mobile team viewer given that persons all my data corrupting right sir please help me take action in this particular company peoples please...

Hi sir/madam,
This month 2nd sunday mid night around 1.51am am seeing my face book page on that time am received a message from lappy store discount sale price in that time am purchase a item of rupees 1499/- that time am receiving a message that message am sleeping time by mistakenly am press that same time my account amount deduction after that am checking my order status now its showing sorry this store is currently unavailable in my account amount was deducted can you please help me this is unexpectedly done please take a complaint the against the lappy store transactions.. Thanks
Nagendra k [protected]
Email id: [protected]@gmail.com
Mobile no: [protected]
Alternate no: 91 - [protected]
Kindly do the needful

I was purchase a product in jul 17, 2020 at 10:19 am from gizmo cart using razorpay payment gateway. But after 20 days i was sending mail to seller for product delivery, but they didn't give me any reply. Then after i was filed a complaint against this seller to razorpay and they give me a ticket id - 3856128 in aug-8, 2020.

Then after in aug-30 razorpay give proper reply for refund and told me just report a refund to the seller by going to the product purchased site. Then after i was going to that site where i was purchased and received a confirmation mail. After clicking that site, server show "this site not exist". Again i was compiaint regarding this to razorpay and they reply me:

We are sorry to hear that you have not received the services for the transaction.

We checked that the payment is successful from our end but there are not enough funds in the merchant's account for us to proceed with the refund of your payment.

Kindly reach out to your issuing bank and file a chargeback on this transaction.

Payment id: pay_ffr7dynvqvczut
Amount : ₹669.00
Date: 17th jul, 2020

Kindly provide the following details to your bank.

1) debit statement
2) account number
3) chargeback back form (Filled with the details)

We advise you to contact your issuing bank and file a chargeback against this transaction and the will be able to help you with the retrieval of the funds.

Steps:
Visit your bank's nearest branch and ask for a chargeback form.
Kindly keep a copy of the debit statement of this particular transaction while going to the bank.
They will provide the form.
Kindly fill all the details and submit it to the chargeback department.
Here to help :)

The ticket reference for your request is #4159467.

We have enhanced our support options, please visit our support page for more details: https://razorpay.com/support

Regards,
Janardhan v,
Team razorpay

So, please can you resolve or refund my money and send a proper notice to razorpay, not register any seller without any physical verification. Just because of financial security yo can take thi action against the razorpay. I was attached proper proper mailing image and websites.

Purchased website (Receive in mail):
https://gizmo-cart.myshopify.com/[protected]/orders/1df023e8eee1ab314c5b566a111e...⇄

Hi, redit card no: 7063
Customer id: 68982752
Hi sir/madam, august month 2020 2nd sunday mid night around 1.51am am seeing my face book page on that time am received a message from lappy store discount sale price in that time am purchase a item of rupees 1499/- that time am receiving a message that message am sleeping time by mistakenly am press that same time my account amount deduction razor pay after that am checking my order status now its showing sorry this store is currently unavailable in my account amount was deducted can you please help me this is unexpectedly done am checking company but not available web site also to please take a complaint the against the lappy store transactions.. Razorpay kindly refund my amount this company cheating daily coming ads in face book web site smart store.com after amount deducting site is not available please look in to this fraud site please.
Thanks
Nagendra k [protected]
Email id: [protected]@gmail.com
Mobile no: [protected]
Alternate no: 91 - [protected]
Kindly do the needful

I paid my august rent for nestaway using googlepay on 3rd august.
The transaction failed but amount got deducted.
I raised issues with nestaway, they said that razorpay is involved and they will be refunding the money.
Razorpay mailed me confirming the same that the refund has been initiated.

Now from 8th august, till today i have not got my amount.
Whatever issues i register to them, i just get an automated response in the mail.

I have raised multiple tickets, grievance but no response or update on my amount.

The amount is 8574 and the status of refund still shows intiated.
Refund id - rfnd_fohgomtrvrib4j

Hi, redit card no: 7063
Customer id: 68982752
Hi sir/madam, august month 2020 2nd sunday mid night around 1.51am am seeing my face book page on that time am received a message from lappy store discount sale price in that time am purchase a item of rupees 1499/- that time am receiving a message that message am sleeping time by mistakenly am press that same time my account amount deduction razor pay after that am checking my order status now its showing sorry this store is currently unavailable in my account amount was deducted can you please help me this is unexpectedly done am checking company but not available web site also to please take a complaint the against the lappy store transactions.. Razorpay kindly refund my amount.
Thanks
Nagendra k [protected]
Email id: [protected]@gmail.com
Mobile no: [protected]
Alternate no: 91 - [protected]
Kindly do the needful

Hello, my money was deducted by a man. He said there is a procedure for money refund and the procedure is through google pay and I entered what he said but after that my money is deducted. please help me, please

Hi,

I had applied online for my passport renewal about 15 days back.
Humble request to razorpay - for god sake please read through this grievance mail and ask your customer support to call me instead of forwarding automated messages. Automated messages can only be used for acknowledging the receipt of a mail or message, does not solve the issue. I'm sure you people should be knowing that very well. No response at all. How long can you cheat the public. Payment of rs.2, 500/ got debited through razorpay. Though the amount got debited from my account the transaction has failed. My payment got deducted by a fraudulent company called karan tour & travels without my knowledge. I don't even know their website url nor able to find one in the net. If possible please find it for me as they are your clients. Have no idea why the payment was credited to karan tour & travels as i was applying through a government website. No receipt or acknowledgement from karan tour & travels. No contact number. Highly doubt if such a company exists. Literally no details except for they are your clients. It is very evident that my money has been stolen through their fraudulent website. Have been trying to connect through mails / calls to razorpay for the past one week, but no response at all except for the automated messages. Requesting the higher officials to take action against your clients karan tour & travels & refund my money immediately. Hope you refrain from having such clients who cheat the public. Below mails for your kind reference. Kindly do the needful as i'm extremely upset with the whole issue. Requesting again please don't cheat your clients by sending automated messages but connect with me directly to resolve this issue.

Awaiting for justice.
Regards,
Reena

They said me about refund through gpay but they really corrupted my money thrice and i'm really going to complaint them to the police

Pay_fzmjs7yrkqmhwh

Need refund for the entire amount asap as i didn't receive any appointment date and time for the same.

I have paid fees for reissue of my passport but didn't receive any email as well, hence need refund for the entire amount and attached screenshot for the same.

Awaiting for your confirmation on priority basis. And attached screenshot for the same.

Hello my money has been deducted by the razor pay and they have to refund me again

Pay_fzmjs7yrkqmhwh

Need full refund for this asap

I have made payment Rs.1999 on 28 Aug 2020. Payment reference no is PCD/4826/RAZ*traditional family/Surat 280820/14:27. Cheque reference no (online Payment by debit card) [protected]. Yet I have not received any shipment details please let me know

I didn't get my saree it costs about 500 pls send me back soon otherwise I will file a complaint in cyber crime

Hi,

I had applied online for my passport renewal about 15 days back.
Humble request to razorpay - for god sake please read through this grievance mail and ask your customer support to call me instead of forwarding automated messages. Automated messages can only be used for acknowledging the receipt of a mail or message, does not solve the issue. I'm sure you people should be knowing that very well. No response at all. How long can you cheat the public. Payment of rs.2, 500/ got debited through razorpay. Though the amount got debited from my account the transaction has failed. My payment got deducted by a fraudulent company called karan tour & travels without my knowledge. I don't even know their website url nor able to find one in the net. If possible please find it for me as they are your clients. Have no idea why the payment was credited to karan tour & travels as i was applying through a government website. No receipt or acknowledgement from karan tour & travels. No contact number. Highly doubt if such a company exists. Literally no details except for they are your clients. It is very evident that my money has been stolen through their fraudulent website. Have been trying to connect through mails / calls to razorpay for the past one week, but no response at all except for the automated messages. Requesting the higher officials to take action against your clients karan tour & travels & refund my money immediately. Hope you refrain from having such clients who cheat the public. Below mails for your kind reference. Kindly do the needful as i'm extremely upset with the whole issue. Requesting again please don't cheat your clients by sending automated messages but connect with me directly to resolve this issue.

Awaiting for justice.
Regards,
Reena

Hi team,

I have made a payment of Rs 5538/- on 31-Aug-2020 via Razor Pay. The payment got failed and amount deducted from my bank account. The refund not been initiated from you. Could you please check it once and resolve this and make refund ASAP.

RazorPay Payment ID: pay_FXSYyMM1PhZ9m8
Contact Details: [protected]

Thanks & Regards,
Eswar Rama Naidu Polisetti.