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Razorpay Complaints & Reviews

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Last updated Mar 29, 2024
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Razorpay reviews & complaints page 160

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J
Jitendra Chaubey
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Ahmedabad, Gujarat, 380005

I am paying rs 1136 from rozarpay platforms. My mercent refud sattelment on 14 september 2018, but amount not credited in my bank account. This transaction date are 12 september.
Utr no. Kkbk[protected]
Bank sbi
A/c no. [protected]
Transaction id [protected]
I am investing with my home branch he asked to me you approach with rozarpay software......
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S
Sanjana Kajamaideen
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account but not credited to the receiver

I have done a debit card payment of 20000 using razorpay gateway and the money was deducted from my account. But the amount is not credited to the receiver yet. During the payment when i entered the otp the screen closed so i could not see the status of the payment. After a minute i received the message indicating the amount being deducted from the account. I have done the payment on 13 september. Please respond to this immediately....
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M
meetajay31
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid to pharmeasy twice but amount not credited to vendor but debit from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have to pay my medicine bill to pharmeasy and i have paid rs 4288 to parmeasy twice because payment got stuck in between gateway. I check with pharmeasy & my bank standard chatered bank they are saying the payment got stuck in the gateway you have to check with them. So please confirm when i will get the refund of rs 4288 twicly deducted from account.

Regards'
Ajay joshi
[protected]...
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A
amar25dec
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trueblue organization/ fraud - refund request

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.trueblueorg.com

I had call from trueblueorg.com and promising of selling opd medical insurance.
I found it useful so i bought it and paid it (Receipt no: pay_auvtmmvsl5fanz) using your gateway on 06/09/2018 but since i made the payment they stopped responding my queries and haven't generated any policy document or any other supporting documents, they just sent me a number claiming policy number on whatsapp.
Now they are not responding further...
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D
deebesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swiping machine not delivered

Address:600116

I have not got my swiping machine delivered. My location is chennai and i have contacted 2 person holding the below mobile numbers
[protected]
[protected]

Charges for the swiping machine paid details attached below. Company name lrt services

Nvoice summary
Payment for application number
Billing to
[protected]@gmail.com
Payment id
Pay_ay2czlryzway4t
Payment...
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S
Satyajeet Rameena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Hello,
I have booked my tickets on 31st Aug 2018 via Razorpay Netbanking, debit card of DBS bank.

Payment of 980.00 was deducted but tickets were not booked. According to IRCTC they have credited the amount of 980.00.
IRCTC Trancastion ID - [protected]
Refund Amount- 980.0
Refund reference no - rfnd_AsYNiQc3KFtQ5L

Another payment is stucked.
Date of cancellation - 17...
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S
Santoshpujari97
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account but not credited to slicepay account

Address:560037

I did payment on sep 6 through Axis pay the transaction was successful but still even after 11days money not credited to receiver account or refunded to my account, the transaction amount is 8755
Sent to silcepay.razorpay@icici form [protected]@axisbank
My Mail ID is [protected]@gmail.com

I think in future i Never choose this as a payment gateway......
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A
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount credited but irctc ticket not booked.

Address:769015

Hi i have booked my ticket on 18 september for 20 Sep 2018 from Rourkela to Howrah ..Due to session expire.. money was deducted from bank but the IRCTC site is showing "PENDING FROM BANK END" message.
our transaction details is:
Transaction ID:[protected]
Transaction Time : 12:43:37
Transaction Date: 18 Sep 2018
Transaction Amount: 590.68

Want the Amount refunded back......
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J
Jaibodh Pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pending ticket - despite payment via netbanking

Address:Jaipur, Rajasthan, 302034
Website:www.irctc.co.in

Booked ticket on irctc paid thoght hdfc net banking amount got inr 487.48 debited but irctc website showing payment pending from bank end, - here’s the ticket status:
Your last transaction status is

Transaction id: [protected]transaction status: pending from bank endtransaction date: 18 sep 2018 09:48 hrs

There is no problem at bank end, as i got the following message confirming the deduction-br...
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S
shubhangi12345
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but irctc website shows pending from bank end

Hi,

I had booked a ticket through IRCTC website.
Below are the details:
Booking transaction ID: [protected]
Reservation ID: [protected]

It is showing 'pending from bank's end' because of which I m not able to book a new ticket as confirmation about whether the transaction has failed or not is not yet provided.
Please respond and help as soon as possible....
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B
bhavu0206
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted from bank but irctc site still shows pending from bank end

Address:Rajkot, Gujarat, 360311

Hi i have booked my ticket on 16 september for 02 October 2018 from Bandra Terminus to Rajkot...Due to session expire.. money was deducted from bank but the IRCTC site is showing "PENDING FROM BANK END" message.
our transaction details is:
Transaction ID:[protected]
Transaction Time : 08:46:55
Transaction Date: 16 Sep 2018
Transaction Amount: 960

Want the Amount refunded back....
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P
pranjalgaurav
from Baddi, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank but irctc site still shows pending from bank end

Address:Sonbhadra, Uttar Pradesh, 324006

Hi i have booked my ticket on 16 september for 26 december2018 from pune to nagda... Due to session expire.. Money was deducted from bank but the irctc site is showing "pending from bank end" message.
Our transaction details is:
Transaction id: [protected]
Pune jn (Pune) indore jn bg (Indb)
Transaction date: 16 sep 2018
Transaction amount: 2470.0...
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M
Maxnambi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

made a transaction on banggood and the money didn't reach them

Address:Mumbai City, Maharashtra, 400098
Website:www.razorpay.com

I had made a transaction on 6th sep 2018 on banggood. The money was deducted from my account but didnt reach the banggood, the payment gateway i chose was razorpay. Now i am following up with banggood and they are denying for any payment as they not rceived it. There is no way you can contact razorpay team. Cusomter line doesnt work no email id... Their portal dont work.

Its a fraud company cheating people. Never choose this...
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M
Manishdayal0897
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint no 72279 97l78

Address:Mumbai City, Maharashtra, 400001
Website:www.razorpay.com

Have booked a ticket from from irctc mobile app on 10th feb 2018 and a amount of rs. 990 was paid to [protected]@hdfcbank.

I have cancelled the ticket on 18th feb'18 but till date i have not received the amount in my account. According to irctc a amount of rs. 1755 has been refunded to razorpay on 19th feb 2018.

I have cancelled another ticket on the same day i. E on 18th feb and the amount has already been credited...
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G
Gokul Balaji
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund related

Website:Razorpay.com

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Hi razorpay,

Irctc refund status

I had made payment for booking irctc ticket through razorpay on 24.07.2018 transaction id [protected]-
Amount rs.570/- and[protected] - amount rs.570/-.

I cancelled...
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anirbanbasu99
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account through razorpay upi but railway ticket not booked in irctc

Hi,
Today i had booked a railway ticket in irctc mobile app using razorpay upi. The money was deducted from my account but the ticket was not booked and also not listed in refund list. Irctc is showing payment not settled, but my money is deducted from my bank. Please refund my money.

The irctc transaction id is: [protected]
Upi transaction id:[protected]

Anirban basu...
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S
shivangi1123
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet received

Address:Bangalore, Karnataka
Website:razorpay.com

I made a transaction on 26 July amounting Rs 5850 to pay for a Shuttl pass. But the transaction failed and refund for the same was initiated on 27 July 2018. But till date I haven't received my money. They said refund was successfully processed but where is my money? I haven't received it till date. I am chasing my bank, Shuttl (merchant) and Razorpay from last month but my issue is not yet resolved. Tried calling razorpay number of times...
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A
Argho@1234
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc transaction did not credited to bank account

Hi razorpay as i had purchased a irctc railway ticket through your payment gatway. But from transaction date 17th august 2018 still today i didi not back thr transaction money back to my bank account as the transaction was dropped. So plz take necessary steps to refund my money back to my bank account. Thr irctc transaction no - [protected] as the status of this transaction is refunded but still the amount did not credited to my bank...
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Pradip Tripathi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment is done but transaction is failed

Address:382418
Website:IRCTC

Hi razorpay,

My irctc payment using bhim app (Razorpay payment gateway) got failed on 08-sep-2018, amount debited from bank but not received refunded yet to my account. As per irctc, they have not received payment for this transaction.

irctc payment transaction id: [protected]

Kindly check and proceed my refund to my default account.

Thanks...
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J
Jai121299
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my refund

Address:Chhatarpur, Madhya Pradesh, 471001

This is third time i'm posting a complaint here because i didn't get any solution from previous ones. My complaint is about my money which got deducted from my bank account when i tried to book a ticket from irctc through your razorpay gateway. It's more than 25 days i don't get my money, it's my request please refund my money into my account soon....
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