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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 163

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M
MaxWare Solutions
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but ticket not booked irctc - razorpay

Hi team,

Booked ticket on irctc using razor pay amount debited inr 480 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm asap as my train is tomorrow.

Rs 480.00 debited from a/c *0678 on 09-08-18 to vpa razorpay....
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B
boysaurav
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not done on irctc but money deducted

I tried booking irctc train ticket using razorpay as upi gateway on 23rd july 2018.
805 rupees is deducted but ticket is not booked i used my paytm upi adress(sbi as linked bank).IRCTC says the have done refund to razorpay.

i waited for 5 days but yet refund not credited in my account.so i wrote to razor support. the said to wait for more 5-7 days.

i again sent mail on 06th aug 2018, but have not got any...
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E
eevkv1405
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but money deducted from my account

Address:231001

Dear sir/ma'am,

When i was booking a ticket form mzp to bkn then paytm is done and dabit from account and rs 1290 credit to [protected]@hdfcbank but ticket has not booked.

I got a massage -

Rs 1290.00 debited from a/c *1011 on 04-08-18 to vpa razorpay. Irctc@hdfcbank (Upi ref no[protected]. Not you? Call on[protected] to report

I request you that please refund my money.
br...
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D
D bharathreddy
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:Nellore, Andhra Pradesh, 524004
Website:Slicepay

I processed through net banking it's suddenly shows session has expired, but money is deducted. Order didn't placed. So can you please say the solution or please refund it, i'm massage there once reference number igaecdtae6. Through the slice pay i processed this transaction. By payment option it shows razorpay, so k mentioned that money is deducted through a reference number igaecdtae6. So can you refund it...
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S
Sushil Chakrawarty
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment online issue

Address:Vadodara, Gujarat

Sir i am sushil kumar i am try to book a ticket on irctc rail connect. But during the payment process money got deducted through bhim at the request from bank upi and then i found that the ticket booking is failed and it is categorized under failed transactions in the portal and the reason was "no response from bank".

Date - 29 july 2018
Amount - ₹570

I have attached screenshots. 1 from bhim and other...
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K
kanhakolly
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted on bhim but ticket not booked.

I tried to book a ticket on IRCTC rail connect. But during the payment process money got deducted through BHIM at the request from bank upi and then i found that the ticket booking is failed and it is categorized under failed transactions in the portal and the reason was " NO response From Bank ".

Date - 29 July 2018
Amount - 335

I have attached 2 screenshots. 1 from BHIM and other from IRCTC rail connect...
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J
Jai121299
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding transaction failure

Address:Chhatarpur, Madhya Pradesh, 471001

Today I book two tickets from IRCTC app but the money has been deducted from my account and tickets are not booked .So please refund my money as fast you can.so it is my humble request please refund my money in my bank account .
And also tell me the reason of failed transaction.Because of your failure in transition today I faced many problems.
Thanks...
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N
newbuvan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment issues

Address:Theni, Tamil Nadu, 625531
Website:[email protected]

Hi i'm buvaneswaranl
I booked a railway ticket on 28th july using the irctc app through bhim upi.

The payment gateway was razorpay.

The amount was debited from my account but my ticket was not booked.

I have provided the transaction information in the images.

Kindly reply and refund the amount.

Please try to prevent such incidences as they cause inconvenience...br...
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S
Saraswathi123a
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very urgent 28/7/2018 fraudulent call received payment done at razorpay

Address:620018
Website:Razorpay

Dear sir, one of the person called for my credit card renewal, i have trusted him, he has debited for rs 9999 from my icici bank credit card *8005 on 28.7.2018, amount is not credited to that fradulent account, that fradulent merchant not claimed yet. I request you to cancel the transaction immediately.. I have received the below message. Dear customer txn of inr 9999 using credit card xxxx8005 done at raz* razorpay on 28.7.2018.. 29, 30...
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Yugal Kukde
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction refund - regarding

Hi,

Booked ticket on irctc using razor pay amount debited inr 830 but irctc website showing payment pending from bank end, irctc unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.

My upi ref no {[protected]}
And booking transaction id (Irctc) {[protected]}...
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V
Vipul_Kul
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway ticket booking

Address:412101

Hi i'm vipul
I booked a railway ticket on 28th july using the irctc app through bhim upi.

The payment gateway was razorpay.

The amount was debited from my account but my ticket was not booked.

I have provided the transaction information in the images.

Kindly reply and refund the amount.

Please try to prevent such incidences as they cause inconvenience...
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A
Akhil Pathania
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not come in account

Address:152001

Hello mam/sir,
I booked a ticket from jat (Jammu tawi) to pune in 11078 jhellum express on 27 july.
But due to some reasons ticket is not booked and money is deducted from my tez upi.

Irctc transaction id: [protected]
Tez upi reference - [protected]@okicici
Upi transaction id[protected]
Cancellation/refund id: [protected]

I am also attaching my failed ticket...
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A
arneet sarna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding refund for failed irctc connect payment

Address:Vadodara, Gujarat, 390016

Transaction id [protected] initiated on irctc connect on 24.07.18 and rs. 2070 deducted from my bank account vide bank reference id [protected].

Money was deposited to razorpay from but ticket booking failed at irctc. The refund status is not available online. I have not received refund for this failed transaction. Kindly provide details and expected date of refund....
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S
satheesh.cseace
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket booking, payment debited

I booked irctc ticket using irctc mobile app.in payment options i selected the razorpay payment option. The amount was debited from my card but the ticket is not booked. Irctc ticket status is showing that pending from bank end. Please refund my money, attached the screenshot for reference.

This is the first time i selected razorpay payment gateway, and it failed. Sorry to say this, but your payment gateway needs lots of work....
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V
Vibhu Jaitly
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund

Address:Bangalore, Karnataka
Website:razorpay.com

We tried to make a tatkal ticket reservation via irctc android app on the 21st june 2018 morning.

The payment option chosen by us for the transaction was razorpay.

Payment of rs. 2144.60 was through from our bank of baroda account on the 21st june 2018 to irctc via razorpay (Acting as the payment gateway).

But, unfortunately, the train reservation wasn't through (Due to some problem at irctc, supposedly!).br...
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Chetan Purushottam Raut
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about the money deduction while using upi through razorpay interface

I booked a ticket from irctc mobile app on 21st of july and made my payment through razorpay interface using an upi id. Although my money got deducted but my ticket was not generated. When i checked my transaction in irctc app it is showing as failed.
My transaction details are
Id: upi/[protected]
Amount deducted: 1070/-
Date of transaction:[protected]...
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R
Rajkumar2810
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto crediting

Address:Bidar, Karnataka, 585401

UPI ID:[protected]
I made transaction on 29th june for IRCTC, the transaction was failed and my money is debited. And whenever I contact to the customer executive they will tell only one thing "We see that the refund of amount ₹ 445.00 has been initiated on 4th Jul, 2018. We are checking the status of the refund with the bank. Please expect an update within 5-7 working days regarding this refund". Since 4th July I'm waiting for...
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R
ramoji lokam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but irctc showing pending payment(ticket is not booked)

Hi,
Today When I Tried to book a ticket in IRCTC for Tatkal I done Payment using UPI Based Transaction Via Tez, Then amount is deducted and from Tez it came as sucess but From IRCTC side Status shown as Pending Payment

The Payment Details are:
From :Ramoji Lokam([protected]@okicici) - UPI user id
To :IRCTC(irctc@axixbank)

Google Transaction ID:CICAgKC879nQNw
UPI Transaction ID:[protected]br...
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V
Viksingh90
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc failed transaction refund

I tried to book railway Ticket on 19 july 2018 through IRCTC App using bhim upi Razor pay
as payment gateway. Amount debited from my account but IRCTC website showing Payment Pending from Bank end. I did not get any refund yet.
Irctc transaction id: [protected]
Upi ref no.[protected]
Please do check the status and initiate the refund as early as possible....
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Y
yogendrasastry
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deduction

You've deducted money from my account successfully but didn't pay it to irctc which is why my ticket booked was failed so I honestly request you to issue my refund as soon as possible, or I may look into other options. Here are the details

From: B V YOGENDRA SASTRY ([protected]@oksbi)
Issuer Bank: State Bank of India

To: Razorpay ([protected]@hdfcbank)

Google Transaction ID: CICAgKC8j--_TQbr...
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