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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 162

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K
Kartik Pathe
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activativation not coming

Address:Bulandshahr, Uttar Pradesh, 431005

I submitted an application with all my details to razorpay for coming to live mode from test mode, and then they say it takes just 3-7 working days but,
That's now almost more than 30-days (One month) and still, my approval-disapproval is not coming.
They are not picking call or not giving any feedback on mail, messenger or anything.
Please give my activation to razorpay payment gateway....
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P
pranjan28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment pending from bank

Website:IRCTC

I have booked a ticket from irctc with booking transaction id [protected]. And i have not get ticket yet. Irctc showing payment is pending from bank end. Plz let me know if payment is successful or not. My tez transaction showing that payment is success.
Will it be booked when irctc get the payment or money will be refunded to me.
Upi transaction id[protected]
Google transaction id-cicagkd8watkia...
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P
Pratip21
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I paid money for irctc air ticket booking via razorpay, amount already debited but did not successful ticket booking.

Website:razorpay.com

Sir,
This is kindly inform to you that on 26th Aug, 2018 when I was booking air ticket from IRCTC AIR app and chosed payment method BHIM via Razorpay that payment had already approved by BHIM and successfully debited ₹3, 150 from bank my account to Razorpay (which evidence copy I attached with it) and they already got that that amount but didn't gave me air ticket. Then I tired contact more than time to Razorpay authority but didn't...
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S
sankalp_1980
from Barghat, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done by paytm but ticket not booked & showing payment not done yet

Address:495001
Website:irctc.co.in

I have paid rs. 1245.91 by paytm wallet (Transaction id [protected]) to irctc to book a tatkal ticket on train no. 15160 (Sarnath express) for date 27.08.2018, t payment done on 27.08.2018 @ 12:25 hrs.

Paymet deducted from my paytm wallet but ticket not booked. Irctc website showing payment not complete by paytm while when i called to paytm customer care they confirmed that payment is done to itctc. Now my money paid to irctc...
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Mithun2510
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay ticket booking failed but amount deducted by tez app upi

Hello razor pay team,

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from nagpur to thane on 26/08/2018 for date of journey 12/09/2018 payment mode as razorpay.

Money rs 280 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the...
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V
vilvanathan M
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund initiated

Address:Chennai, Tamil Nadu, 600090
Website:razorpay

Dear sir,

Hey i booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account.

I booked a ticket on irctc app on[protected] from ernakulam town to madras central. The amount got deducted from my bank account, but the ticket is not booked. (I booked another ticket later.)

But, there is no refund provided for the failed ticket...
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S
Shiv Prasad vishwakarma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding booking of train ticket from irctc payment powered by razorpay

Train booking transaction id: [protected]
Showing the transaction status 'pending from bank end"
The amount deducted from account but in irctc it showing pending from bank, i am waiting ticket confirmation, pls do needful, i hope seat will be confirmed, i dont know, whether seat confirmed or not, pls do needful urgently.
Train no. 13307
Date of journey 09.09.2018 from lko (Lucknow) to umb (Ambala cantt)br...
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tnbalaji90
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc booking booking failed

Address:Chennai, Tamil Nadu, 600088
Website:Irctc

Hi,

I have tried to book ticket on 23rd aug at tatkal time 11'o clock by using irctc rail connect app and the payment i have selected upi through razorpay.

Problem is the money was debited from the account, but the ticket was not booked. I got payment error page.

Please check from your end and refund my amount.

Details and screenshot attached herewith.

Irctc booking...
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P
prashantksharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted from bank account but irctc website shows pending from bank end

Website:Payment bank

Hi,

I booked ticket on irctc using razor pay amount debited inr 5435.00 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as...
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S
Sooraj G
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted but irctc website shows pending from bank end

Website:www.irctc.co.in/nget/last-book-ticket

Hi,

Booked ticket on irctc using razor pay amount debited inr 540 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message received...
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R
rakesh_2017
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted while ticket booking on irctc but shows transaction status pending from bank end

Address:New Delhi, Delhi, 110062
Website:www.irctc.co.in

I tried to book ticket from nzm to bwm but ticket status shows pending from bank end but money has been deducted by upi transaction from my ac.

Transaction id :[protected]
Train no./name: 12060 / kota janshtbditicket type: e-ticket
From: h nizamuddin (Nzm) 24 aug 2018 to: kota jn (Kota) 24 aug 2018 00:00 hrs
Booking date: 23 aug 2018vikalp status: no
Boarding station: h nizamuddin (Nzm) date...
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S
sakshimahi
from Noida, Uttar Pradesh
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money got deducted but has not received by beneficiary

Address:122002
Website:www.razorpay.com

Hello,
I paid to nestaway on August 5 2018 through paytm UPI, the amount got debited from my account but the recipient did not receive the amount,
They asked me to wait till 10th August 2018 if the amount gets credited back to my account,
Till now i.e. 20 Aug 2018 I did not get my amount back nor did they recieve it.
Also I'am not able to contact razorpay though toll free number provided.
Please help...
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D
Divyanshu Chawla
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid amount to nestaway, the amount got debited but not received by recipient

Address:Bangalore, Karnataka

Hello,
I paid to nestaway on august 5 2018 through tez upi, the amount got debited from my account but the recipient did not receive the amount,
They asked me to wait till 13th august 2018 if the amount gets credited back to my account,
Till now i. E. 20 aug 2018 i did not get my amount back nor did they recieve it.
Also i'am not able to contact razorpay though toll free number provided.
Please help...
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R
Rc23680
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation amount not refunded

Address:Hoshiarpur, Punjab, 146001

Dear sir,
I have booked tickets through irctc rail connect aap through razorpay 1050 rs.after cancellation 930 rs to be refunded in my account but showing pending from razorpay.kindly refund as soon as possible
Refund id-[protected]
Name-Ramesh kumar choudhary
A/c[protected]
Ifsc-ICIC0000236
Branch-Hoshiarpur...
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G
gallamsrao
from Ongole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted but irctc website shows pending from bank end

Address:Visakhapatnam, Andhra Pradesh, 530027
Website:irctc.co.in

Sir/madam,,

Yesterday[protected] booked ticket on irctc using razor pay amount debited inr 2, 010 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always having server problems. Kindly confirm as neither i am able to book new ticket nor i am able to get the...
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Oliver Brus
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed due to razorpay bank not responding

Tried to book a tacket from my irctc id on 14/08/2018 through 'bhim app' with the option of 'razor
Payment gateway'. The ticket was not booked but the amount is debited from my account. I was hoping that the
Amount would instantly credited to my account, but it is not happen till date.
My transaction id [protected]
It says no response from razorpe bank.
My payment of bhim transaction id[protected]br...
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R
Rasmitha K
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railyatri kmbt bus ticket refund

Hi team,

August 11th evening i booked kmbt travells and payed money 2579/- from sbi. Money has been deducted and ticket not booked
: (. Contacted railytri customer care and they told that they did not receive money. So can you please look at the issue and refund my money

For more details
Bank sbi

Reference no: igaediszr5.

When i can expect my money be refunded.br...
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J
Jai121299
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding transaction failure

Address:Chhatarpur, Madhya Pradesh, 471001

I had already posted a complaint few days ago about my money which deducted from my account when i tried to book tickets from irctc. I tried to book tickets from upi and payment gateway was razorpay and they told that money will be refunded between 7-10 working days but but it's going to happen more then 10 days and money has not refunded by them. So i want to say that refund my money in my account soon because it's already very late....
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tnbalaji90
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund | razorpay

Address:Chennai, Tamil Nadu, 600119

Hi,

I have done my payment in irctc through razorpay and used tez application for upi transaction, the amount is inr. 870.

Issue is amount was debited and debited to requester account but unfortunately the ticket was not booked. I think that's my bad time. : (

Please let me know when i will get the refund amount back to my bank account. I juz contacted tez support they told like usually it takes...
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Dhakad chora
from Malaut, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refunded to razorpay but money not credited in account yet

I was trying to book ticket on irctc website, my transaction failed due to no availability of seats but money deducted from account

Irctc refunded to rozorpay but it's been 13 days but money not credited in account yet

Transaction failed on[protected]
Transaction id: [protected]

Please help...
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