Razorpay Complaints & Reviews

Hi,

Booked ticket on irctc using razor pay amount debited inr 135.49 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.

I booked a flight ticket on 20/10/2018 from delhi to hyderabad. I don't exactly remember the booking website or the airlines as the booking didn't go through. But the payment page said payment was declined and hence i did not get any ticket confirmation email. But today i see that $47 have been deducted from my account. How is that you deduct money when the payment page said it failed.

I have booked a tatkal ticket on 20th oct 2018. The payment amounting ₹1080 was deducted from my account, but ticket was not booked. There is no refund shown at irctc app. They are displaying a message of payment at your end. Please suggest how will i receive my money back.

Hereby i am uploading transaction details for the above issue:-

Upi transaction id[protected]

I booked a flight ticket on 22 october 2018
In irctc through razorpay payment
On 12-10-18 to vpa razorpay. [protected]@hdfcbank (Upi tran. Id no [[protected]].
On that time the payment was successful "also show msg payment done successfully you can closed section" i thought the ticket is being booked
But i have not received any msg or email of ticket booking yet.
I received msg of payment deduction from my bank. I. E rs.3116.80/-
Also showing payment successful msg on my google pay ac its showing "money deposited in recipient's bank.
But when i see on irctc side ticket status showing not booked.
It was not booked and not showing any status/details of payment.
I also wright yesterday on razorpay but not received any replay yet.

So please let me know whether ticket was booked or not & whats's the current status of my money, can i booked another tickets.

Its very very urgent.
Irctc transaction id

Now i lost the priority in booking there was no intimation. I am doing booking regularly by using irctc & net banking also done lots of transaction by using google pay but never get this type of experience. Very worst experience o[censored]pi razorpay...
Also try to find status on razorpay but not getting any information & call center line is not connected to representative.
Attach photos of

1) sms from my bank 2) irctc booking status 3) googal pay payment status.

Thanks

Vijay

I had booked tatkal ticket from atp-kcg by train no-17604. Money has been deducted from the bank account but ticket has not get confirmed and it is showing transaction is pending at bank end. Even i had enquired my bank and they are saying money got deducted and there is no problem at their end.
My account details-andhra bank, acnt no-[protected].
Please kindly get to know is ticket is booked. If not how to get my refund back.

I had tried to book a train ticket in irctc and pay through raz. But due to network connection the ticket was not booked, but the amount debited. I thought that the amount was automatically refund bit it is not happened. When the amount should be refund. The message received was enclosed below
Dear customer, txn of inr 630.00 done via debit card of acct xx1003 on 23-oct-18. Info: vin*raz*irctc,. Avbl bal:inr 7.53. For dispute, call [protected].

I have booked my flight on irctc air & final payment done by uip through rozorpay successfully, also seen payment successful message on rozorpay site, but my flight ticket details not received.
On irctc site status showing not booked. Also received sms to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected]. Irctc transaction i'd = [protected] (One way), trip details - goa in - mumbai; booking date 22/10/[protected]@21:42:36.0; travel date 25/10/[protected]@13:30 by spice jet sg 454.

Please let me know status it's very very urgent.

Thanks

Vijay b kudalkar
[protected]
Email - vijay. [protected]@gmail.com

Hi
I have made transactions of amount rs 404 for booking bookmyshow using upi on 10th oct - i am finding that they have refunded through razorpay rs.404 but still not credited my bank account. Please try to resolve the issue as soon as possible and initiate the refund.

Refund reference no - rfnd_b85v2sboug0i7s

Ticket id - 278640

Email id - [protected]@gmail.com

Paid on irctc mobile application. Through razorpay by debit card.

Money deducted from axis bank, but not received by irctc, so no tickets booked.

I am attaching the screenshot of failed transaction in irctc and money deduction by axis bank proof.

Please mail at adi. [protected]@gmail.com

I really need the money for a very imp. Purpose asap.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 1375.0 refunded [protected] 05-oct-2018 success refund for cancellation rfnd_b5uxngxyfzmhfb

I have raised a lot of tickets however no response received

This refund as per irctc was done on 5 oct but not

Hi,

I tried booking ticket on irctc and money deducted but ticket not booked. It is showing "pending from bank end".
What to do now?
When and how can i get my money back?

Pnr number :
Reservation id: [protected]
Train no./name: 16860 / maq chennai exp
Ticket type: e-ticket
From: karur (Krr) 01 jan 2019
To: tambaram (Tbm) 02 jan 2019 00:00 hrs
Booking date: 19 oct 2018
Vikalp status: no
Boarding station: karur (Krr)
Date of boarding: 01 jan 2019 00:00 hrs
Quota: general
Class: sl
Ticket charge: 235.49
Service charge: 0.0
Bank name: razorpay

I booked a train ticket on 14 the october
In irctc through razorpay payment
On 14-10-18 to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected].
On that time the payment was successful i thought the ticket is being booked
But it was not booked and showing payment pending from bank end.
I lost the priority in booking there was no intimation also very worst razor pay

Hi
I have made transactions of amount rs 745 for booking train ticket using upi from irctc on july 16th. But train cancled 24th august 2018 and when i checked on irctc - i am finding that they have refunded through razorpay rs.745 but still not credited my bank account. Please try to resolve the issue as soon as possible and initiate the refund

Transaction id: [protected]
Pnr: [protected]
Settlementid [protected]
Upi transaction i'd - hdf292464ac226a456db13f15bc32e46793ctual
Refund date 25-aug-2018
Rfnd type refund for cancellation
Bank rfnd txn id - rfnd_aplq2yqyo1rsxd

Hi,

I booked the ticket from using razorpay but the ticket didn't get booked but money was deducted from the bank account.

The money is deducted from my account but a ticket is not booked and also not listed in refund list of irctc payment status showing "amount not received from bank", but my money is deducted from bank. Please refund my money.

My email id is [protected]@gmail.com

Please response as soon as possible.

My transaction id listed below:

1) transaction id : [protected] - rs 975 - ticket number - #276995.
2) transaction id : [protected] - rs 210 - ticket number - #277094.
3) transaction id : [protected] - rs 385 - ticket number - #277099.
4) transaction id : [protected] - rs 1710 - ticket number - #277001
5) transaction id : [protected] - rs 1365 - ticket number - #277006
6) transaction id : [protected] - rs 675 - ticket number - #277105
7) transaction id : [protected] - rs 420 - ticket number - #277106

I verified the razorpay website "track refund status" entered the transaction ids are showing on razor pay "no record found". But all the above transaction are using only on razor pay. I have bank statement on this dates and debited list.

Last 4 months using razorpay while booking the train ticket on irctc. The amount deducted still now not refunded in my bank account. Nearly rs 5000 pending from razor pay. I contacted my bank the bank employee told me "amount not received from the bank". "http://www.razorpay.com" in this website created the request still now no response. Many times called the customer care no response. So everyone don't use razorpay on payment gateway.

Will sue your gateway and toll free number for not entertaining my queries, have ordered and paid 4300/ and you guys have no courtesy to send us message even or let us know of ordered product dated 7 oct 2018.
It was my mistake that i did not check how trustworthy is this cheaters "razorpay" is, as it's my first ever experience.
I hope india looms.com takes and acts responsible to solve my agony.
Person named vikram is to be sued from india. Looms for not even replying to my message. Will make sure such fraud is stopped.

This is to inform you that i was making a payment from BHIM app money got debited but transaction failed. In the Bhim App i am not getting the option to report a failed transaction, its only showing call bank, after speaking to SBI customer care they said to write an email with all the details. so the details are as follows:
Transaction ID:[protected]
Date of transaction: 13 Oct 2018
Time: 01:15:09
Remarks : IRCTC MOBILE
Amount is 770
please look into the matter,

Sir,
I have booked irctc ticket from pune jn to cuddapah(hx) on 16 th and I have used razor pay gateway.ihave paid money through phone pe app.
I have complained them about issue and they said that transaction is successful to razarpay and problem is from razor pay.
In the past also i have the same issue with this razor pay gateway.
So ikindly request u to refund my money of 440 rupees.

I have tried to book a ticket on 15 oct 18 thro irctc app from nagpur to bhusaval for date of journey 19 oct.18. Payment mode was by using razorpay thro tez app
Rs.901.47 deducted from my bank a/c but ticket has not been booked
Google trans id: cicagkccxesvdq
Upi trans id:[protected]
Please look into the issue & initiate the refund.
G manoj.

Dear Sir,
I was booking my ticket Bhopal to Rewa Date 13/10/2018 Bank Razorpay by bhim upi app which was not booked ticket and my account has been deducted four Hundred fourty five Rupees&fourty Nine paise, 445.49/-Rupees from the account, which has not been refunded yet, the details given below are as follows and resolve this issue and inform us immediately.

User ID - deepa10891
Ticket id-[protected]
Transactions id[protected]
Booking Date - 13/10/2018, 11:05:22 AM
Junry Date -14/10/2018
Quata -Tatkal
Class -SL
Total Amount - 445.49/-