Razorpay Complaints & Reviews

I booked irctc ticket using irctc mobile app.in payment options i selected the razorpay payment option. The amount was debited from my card but the ticket is not booked. Irctc ticket status is showing that pending from bank end. Please refund my money, attached the screenshot for reference.

This is the first time i selected razorpay payment gateway, and it failed. Sorry to say this, but your payment gateway needs lots of work.

We tried to make a tatkal ticket reservation via irctc android app on the 21st june 2018 morning.

The payment option chosen by us for the transaction was razorpay.

Payment of rs. 2144.60 was through from our bank of baroda account on the 21st june 2018 to irctc via razorpay (Acting as the payment gateway).

But, unfortunately, the train reservation wasn't through (Due to some problem at irctc, supposedly!).

Emails were received by us, from irctc, that the refund will be made in 3 to 4 working days.

It has now been almost a month and the refund has been made by irctc to razorpay. Unfortunately, razorpay is not putting the money through onto our bank account/ debit card.

We have seen so many similar complaints raised here.

This experience has been appalling. We are never going to recommend razorpay to anyone. Think about the amount of interest money, from pan india, that razorpay is sitting on by such shenanigans.

Highly preposterous services offered by your company, sir.

On the same date, we also used another payment gateway, where also the payment was through but ticket wasn't booked. Suffice to say that other payment gateway is ethical enough as the money was refunded onto our bank account within the stipulated time duration.

But, otoh, razorpay! Ridiculous services!

I booked a ticket from irctc mobile app on 21st of july and made my payment through razorpay interface using an upi id. Although my money got deducted but my ticket was not generated. When i checked my transaction in irctc app it is showing as failed.
My transaction details are
Id: upi/[protected]
Amount deducted: 1070/-
Date of transaction:[protected]

UPI ID:[protected]
I made transaction on 29th june for IRCTC, the transaction was failed and my money is debited. And whenever I contact to the customer executive they will tell only one thing "We see that the refund of amount ₹ 445.00 has been initiated on 4th Jul, 2018. We are checking the status of the refund with the bank. Please expect an update within 5-7 working days regarding this refund". Since 4th July I'm waiting for the money but still I didn't got the money.
Can't you people understand value of time and money. It's an urgent requirement of money please credit it to me as soon as possible.

Hi,
Today When I Tried to book a ticket in IRCTC for Tatkal I done Payment using UPI Based Transaction Via Tez, Then amount is deducted and from Tez it came as sucess but From IRCTC side Status shown as Pending Payment

The Payment Details are:
From :Ramoji Lokam([protected]@okicici) - UPI user id
To :IRCTC([protected]@axixbank)

Google Transaction ID:CICAgKC879nQNw
UPI Transaction ID:[protected]

We are expecting the refund amount.

Thanks,
Ramoji.

I tried to book railway Ticket on 19 july 2018 through IRCTC App using bhim upi Razor pay
as payment gateway. Amount debited from my account but IRCTC website showing Payment Pending from Bank end. I did not get any refund yet.
Irctc transaction id: [protected]
Upi ref no.[protected]
Please do check the status and initiate the refund as early as possible.

You've deducted money from my account successfully but didn't pay it to irctc which is why my ticket booked was failed so I honestly request you to issue my refund as soon as possible, or I may look into other options. Here are the details

From: B V YOGENDRA SASTRY ([protected]@oksbi)
Issuer Bank: State Bank of India

To: Razorpay ([protected]@hdfcbank)

Google Transaction ID: CICAgKC8j--_TQ
UPI Transaction ID:[protected]

Hi there,

I just made a payment of Rs 4750 to my account in WorknHire through Razorpay gateway. The amount is now deducted from my bank account but the amount has not been credited in my WorknHire account. What should I do now? This is very annoying and it is not the first time this is happening with Razorpay. Also, the customer service is really really bad that they don't even bother to answer the call even if you try calling them a million times. Feeling helpless! I hope some solution arises from this post. I want the Razorpay team to process the refund immediately without any delay.

Payment Id: pay_Ab2WbTwgckndD7

Amount
₹ 4750

Dear sir,
I'm akash i have paymented through UPI in irctc rail connect the amount is credited to ur bank but not received by the irctc.

BHIM UPI transaction ID:[protected]
Date : 15/07/2018

Irctc transaction details are attached in image.

Please chake the mistake and refund the amout ASAP

Thanking you,
Yours faithfully
Akash Patel

I want to buy a FLAWLESS hair remover from teerkart online vendors on17th july. It price was 999/-. The amount deducted from my account but the product was not booked. You send me successful payment history by email on18th july. The teerkart vendor didn't get the confirmation of buying this product. So kindly refund my account as soon as possible. Thank u

Hi,

I Booked Ticket on 28 june 2018 on IRCTC using Razor pay gateway. Amount debited INR 2020 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. Now its 20 days and no refund is credited in my bank account.

IRCTC Transaction Id : [protected]

I have brought a course worth 15000/- from prepathon on 20th june using RAZORPAY as payment gateway and paid the amount from my account no. [protected] bank of india talegaon dabhade branch which has an entry of : MEDR/ PREPATHON PA/570988 in my passbook . On 6th July they refund me the full amount and their refund id is rfnd_AVtzRCpdLhDkn7 which is successfully credited my account according to them but it is not credited in my bank account .
please look after this issue and resolve it as soon as possible

Dear sir,
I'm Ravi pandit i have paymented in phone pay app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Phonepay upi transaction id: HDF53F9FDCCC60F4FC2894FC30CBE051FF5
Please chake the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Ravi Pandit

Hello, i made payment for booking ticket via razorpay and from irctc app, money credited in the account of razorpay but ticket not booked. And i am not getting anything related to the refund.i saw so many complaints and wondering if it is a fraud company. Please initiate the refund ASAP.

From: ROHIT KUMAR VERMA (08.[protected]@oksbi)
Issuer Bank: Punjab National Bank
To: Razorpay ([protected]@hdfcbank)

Google Transaction ID: CICAgKC8l_uKVQ
UPI Transaction ID:[protected]

Dear sir,
I'm shubham i have payment to irctc rail connect through razorpay payment gateway..i paid the money via my Bhim Upi but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
transaction id of irctc failure by your bank:[protected]
Please refund my amount to account
Thanking you,
shubham

Hi
have attempted to book the ticket and the transaction was failed and I didn't get the ticket but the amount was deducted. the transaction was last week Thursday 05.07.2018. but still, I didn't receive the refund. so kindly refund my amount.

My transaction id: [protected]
CHENNAI EGMORE ( MS) MADURAI JN ( MDU)
Transaction Date: 5-Jul-2018
Transaction Amount: 1050.0
Payment Status: Amount Received From Bank
Failure Reason: Unable to perform Transaction due to Internal error.

IRCTC Says your amount is refunded. But still I didn't get the amount to account since last 10 days

Yesterday i.e., on 15/07/18 I was booking train ticket using IRCTC app and while during payment process, I completed the payment on bhim app but IRCTC app was showing transaction not complete because of no bank response . I thought the amount deducted would be automatically reversed back to my account, but till it has yet not been reversed .My bhim upi transaction I'd is[protected].
My irctc transaction I'd is [protected]. Please check the above mentioned transaction and make it fast.

I tried to register train ticket from irctc app,
Chosen razorpay as payment gateway, amount is deducted but irctc show transaction failed, due to deduction I am not able to do further transaction, I lost my train, I lost my day, it is huge monetary loss as I missed my meeting

Name :Amar Bhore

Upi I'd:
UPI/[protected]/[protected]@hdfcbank

Sir, I am from Aurangabad.
On 15th July 2018 at 1am, I was using irctc for booking train from thane to manmad jn .Train name was mahanagari express . I used razorpay BHIM upi for paying irctc.my account is in idbi bank .rs 680 deducted from my account but irctc didn't received it.Please refund my money
Yours faithfully,
Sanket Dagade

Sir,
I have tried book train tickets on 11 july 2018 through IRCTC Mobile application via BHIM UPI PAYMENT. Unfortunately transaction failed. but amount of Rs.225 was deducted from my account and gone to "[protected]@hdfc" upi link. Tickets were not booked.So kindly refund the amount to my account as soon as possible. Transaction details metioned below!

UPI Transaction id[protected]

IRCTC Transaction id [protected]

ABHISHEKNADH M L
[protected]