Razorpay Complaints & Reviews

Hi,

I had booked two tickets from on oct 2 2018. When both were completed the berths were not alloted. Hence the amount was debited from my account but the transaction was in complete.
I have waited for more than 10 business days still the amount has not been credited back.
My irctc refund for the transactions [protected] & [protected] with the refund date: 3 oct 2018 has not been credited to bank yet. Please request you to resolve the issue at the earliest

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018

Transaction id: [protected]
Train no./name: 12632 / nellai express
Transaction date: 2 oct 2018
Tirunelveli (Ten) tambaram (Tbm)
Refund status: refunded
Cancellation/refund id: [protected]
Bank name: razorpay
Booking amount: 2585.0
Refund amount: 2585.0
Refund date: 3 oct 2018

If we try to call their customer care, it goes to a voicemail, which always says "we are facing unusual traffic, so kindly mail me". They haven't replied my mail for more than 20 days now.

I made my payment to earlysalary app which went through RazorPay app. The amount has been debited from my account and is not yet reflected in my early salary account. UPI[protected][protected]@icici-Pay[protected]EarlySalary. This is the message I received. The amount is Rs.62, 818.

I am not able to contact Razorpay through phone and no response for Emails too. It has been 20 days now and I have no clue where my money went.

I had ordered food from foodwifi application on android phone in imphal city of manipur state. The total bill was 1020 rupees. After entering the correct otp the message displayed was "payment failed due to issuing bank is unavailable".
This happened for 6 times and each time there has been a deduction of 1020 rupees from the bank account. A total of rs 6120 is deducted from my account on 13 october 2018. The delivery was never made and the amount is also not reverted back on my account. Razorpay customer service helpline is also not available and is not responsive. You are requested to take my complaint and kindly resolve the matter at the earliest.

I have actually booked a ticket on 13th of oct from Secunderabad station to Aurangabad station through HDFC Netbanking. But the ticket is not booked and the payment is deducted from the bank account. I don't understand whether the ticket will be booked or not?? or will the money be refunded back into my bank account??? if it will refund how much time will it take to???

I have been charged rs. 2048/- in september 17th 2018. It was for avg software. But the company has not received it and it was done without any otp. It was a breath of rules. Neither their was any mail for the amount debited nor any other means of communication.

Razor team kindly look into it and do the needful. It's shameful that there is no accountability of such incidents.

Hello razorpay,

My irctc payment using razorpay payment gateway got failed twice today on 10th october.
Amount debited from bank but not received refund.
On irctc status of these transaction is - failed transaction ; ticket not booked.

Transaction i'd

1) upi transaction i'd[protected]

2) irctc transaction id-[protected]

Kindly check and process my refund

Screenshot attached for the irctc failed transaction for more information...
Mob. No.[protected]

Hello razorpay,

My irctc payment using razorpay payment gateway got failed twice today on 12th october.
Amount debited from bank but not received refund.
On irctc status of these transaction is - failed transaction ; ticket not booked.

Transaction i'd

1) irctc transaction id-[protected]

2) upi transaction id[protected]

Kindly check and process my refund

Screenshot attached for the irctc failed transaction for more information...

I tried booking a train ticket using BHIM UPI but the money got deducted from the account but the train ticket didn't get booked and the transaction status shows pending from bank end. I hope you can give a solution to get my money back... whether my ticket get booked or will i get refund automatically or should i need to visit bank for getting refund..
and the train ticket booking id is Reservation ID: [protected]
Transaction id :[protected]

Hello razorpay,

My irctc payment using razorpay payment gateway got failed twice today on 12th october.
Amount debited from bank but not received refund.
On irctc status of these transaction is - failed transaction ; ticket not booked.

Transaction i'd

1) [protected]

2) [protected]

Kindly check and process my refund

Screenshot attached for the irctc failed transaction for more information

I have cancelled a ticket on irctc on 1 oct 2018. The refund i am to received is rs 770 but till date no refund recieved. Irctc saying they have refunded amount to razorpay but till date they have not done same.
Refund id - rfnd_ b5dctineszu8tl
Please do the needful.
Payment date 12august 2018
Cancellation date 01 oct 2018
Brajmohan meena
[protected]@gmail.com
[protected]

I have booked ticketfrom irctc by ising razorpay getway through upi ([protected]@upi) but after deducting of balance of 1085 from my bank it shows balance pending from bank end plss help aprove transaction —
Transactions id-[protected]
A/c no. Xxxxxxxx3498 is debited for rs. 1085.00 on[protected]:18:30 (Upi ref no[protected].
Transaction
Paid to razorpay. [protected]@hdfcbank...

I have booked ticketfrom irctc by ising razorpay getway through upi ([protected]@upi) but after deducting of balance of 445 from my bank it shows balance pending from bank end plss help aprove transaction —
Transactions id-[protected]
A/c no. Xxxxxxxx4685 is debited for rs. 415.49 on[protected]:51:55 (Upi ref no[protected].
Transactio
Paid to razorpay. [protected]@hdfcbank

Dear sir, doing traction of booking on irctc pay of 674 deducted on 10.10.2018. But traction was not successful and pay not received by either irctc nor me.
So please credit rs 674 in my account
Ac details
Leafage healthcare
Bank of india
Ac no [protected]
Ifsc bkid0006852
Amt 674.
Thanks

Its been over 15 days yet I have not received the refund amount for the failed ticket. On IRCTC portal it is reflecting that they have already refunded the amount on 27 Sept 2018. I used razorpay payment gateway and UPI as payment method for booking ticket on IRCTC mobile app. kindly process the payment as soon as possible.

Transaction ID: [protected]
Cancellation/Refund ID: [protected]
Booking id: ramen45
Refund amount 2561.36Rs

Hi,

I booked ticket on "07_OCT_2018" using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

I am attaching screen shot below.

MY MAIL ID - [protected]@gmail.com

please do needful

Today 9th October 2018, I tried booking ticket from IRCTC website. But even after successful transaction it is showing following error. (Image attached)

Bank Name : State Bank of India
Transaction ID: [protected]IGAENNYYU4
Transaction Date: 9th October 2018

PNR Number : Reservation ID: [protected]
Train No./Name: 12051 / JAN SHATABDI EXTicket Type: E-ticket
From: DADAR (DR)20 Oct 2018 To: KUDAL (KUDL)20 Oct 2018 00:00 Hrs
Booking Date: 09 Oct 2018Vikalp Status: No
Boarding Station: DADAR (DR)Date of Boarding: 20 Oct 2018 00:00 Hrs

Please see in to this matter and let my ticket to be booked.

I have made a payment in the IRCTC app through Razorpay for one ticket in train no-12834 HWH- ADI Exp on 05/10/2018 at 20:44:41pm in the name of Anadi Mondal from Howrah to Ahmedabad.The transaction was done through UPI BHIM.The money has been debited from my account but booking has not been comformed because the payment is pending on your end I.E at the end of Razorpay.Please refund my money as soon possible

Hi,

I made a payment of rs. 23615/- at 28 sept. Through upi on razorpay to early salary, it got deducted from my account but not credited to early salary. Upi reference number is[protected].

Please check the status of my payment.

I have attached the screenshot also for the message received from bank.

My contact number is [protected].

Please check it as soon as possible.

I am not able to talk to your customer care also on the number [protected].

Hi,

I have made the payment of flash cash on 8th oct'18. But still the amount has not been credited yet. Payment reference number is[protected]. Payment amount is inr 8910.36.
They are showing the amount as pending and charging the late fee continuously on the same.

Request you to please intervene. My mobile number is [protected].

Regards,
Atulesh anand...

Maine 31st july ko irctc app pr razorpay ke through upi transaction kara..2441.80rs debit hue ticket book nahi hua abhi tk refund nahi mila hai
Booking id: [protected]

Payment id: pay_afvke3hwhjekuv

Refund id: rfnd_ahuramxxa4dufd

Refund amount: ₹ 2, 441.80

Arn/rrn:[protected]
Mere account me paise credit nhi hue h bank vale koi help nhi kr paa rhe kh rhe h koi refund ssya hi nahi hai