Hi,
This is Sudarshan,
i have booked a ticket on IRCTC RAIL CONNECT App through Razorpay, amount is debited in bank but app shows pending from bank End Through Razorpay and also showing no response from bank, tickets are also not booked, please check this and do best as soon as possible
Transaction ID: [protected]
UPI Reference Number:[protected]
thank you.
Aug 1, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2018
Razorpay Customer Care's response Hi Sudarshan,
We checked the transaction with UPI ref.[protected] and see that this is an unsuccessful transaction. The amount will be auto-refunded within 7-10 working days. Please to write to us on [protected]@razorpay.com if you do not receive a credit after 10 working days and we will assist you further.
Best regards,
Team Razorpay