Razorpay Complaints & Reviews

It's been more than a week and no refund has been initiated by razorpay for transaction failure where my account has been debited but no ticket issued against the same amount. Earlier refund used to be credited in my account on the very next day or a day later but this time i'm clueless about your service.

*my mode of transaction was through upi*

Hey i am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site "its showing pending from bank end" but still not refund in my account. Please revert asap.
Transaction details:[[protected]]
Transaction date : 16/05/2018
Date of journey:17/05/2018.

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is [protected]@gmail.com

I booked a train ticket on 14.04.2018 worth rs 1855 by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reasons i have cancelled the ticket on 01.05.2018 and it's been 30 days and refund amount hasn't received to my respective bank (State bank of india). Irctc is showing that the amount refunded to razorpay on 02.05.2018.
Please solve issue asap

Cancelled date : 01.05.2018
Cancellation id[protected]
Upi ref[protected]th feb 2018)
Upi id - [protected]@upi
Irctc refund date : 02.05.2018
Waited refund amount - rs 1790

I was booking a tatkal ticket through irctc app. I selected the mode of payment as upi, i got transfer request in phonepay, i accepted the request, transaction was successful but the ticket was not booked
Since it was urgent to book the ticket, after waiting for several minutes i tried again this time also the transaction was done, but ticket was not booked

Sir,
Booking on a train ticket through irctc app and razorpay gateway using upi id of my phonepe app anoop. [protected]@ybl and an amount of 1490 has been debited from bank account to razorpay upi transaction id hdfa95e54aabee74450ab6b4c712ca21447 and irctc transaction id [protected] and haven't recieved refund yet.. Feels like im fooled.. There is no reply for my emails to razorpay support

I have book my train ticket on 25.5.18 from visakhapatnam to secunderabad and i made payment through razorpay by tej upi app on irctc website. My account debited rs.1680/- but ticket not booked. I mailed to [protected]@razorpay.com but no reply. I tried calling their no.[protected] which was useless.

Kindly process my transaction and refund me my amount of rs
1680/- at the earliest.

I had done a transaction of rs 740 on irctc rail connect app on[protected]. The money got deducted from my account and got credited to your account but irctc showed a failed transaction. I have already posted a complaint but you are still not responding. Patterns show that all irctc transaction thru razorpay are failed which makes us think u r a fraud company. Kindly refund my money or face the consequences.

Hi team,
My name is shibin stephen. I booked an irctc ticket and paid with google tez payment. The amount got debited from my bank account and has been delivered to razorpay but ticket did not get booked. Please let me know what i need to do in order to get a refund asap.
Email - [protected]@gmail.com
Upi transaction id:[protected]
Irctc transaction id - [protected]

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from clt to nzm on 24/05/2018 and payment mode was razorpay.
4051rs deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the same.

Thanks,
Jaseel

Ticket is booked from irctc rail connect and payment mode is chosen upi and tez upi is filled as upi address, as the request is shown in the tez app, i completed my payment and it is payed from the tez but it is not shown in irctc app and transaction fails after 20 min. I do'nt understand where my money gone because it is payed from tez so it is gone in the account of razorpay. So kindly provide me my money back in my account.

Payee name razorpay
Virtual : [protected]@ hdfcbank
Reference number :[protected]
Remarks irctc web.

Whlie booking the railway ticket. Transaction failed but amount debited from the account.
Debit details
Amount : rs.665.00
Date : 25.05.2018
Acount no. Debited is [protected]
Ifsc : alla0211957
Bank : allahabad bank

Credit details

Amount rs.665.00
Beneficiary : razorpay
Bank : hdfc

Sir, I have tried to book a train ticket on 20-may-2018 though irctc for which payment was debited from my bank and credit to [protected]@hdfcbank upi[protected] but that ticket was not booked and refund is not received till this time please check my booking ticket details.
That transaction ID
1. [protected]
Train no. 16687
From. WARANGAL
To. Pathankot cantt
Journey date.[protected]
Passenger name P soujanya

Hello Team,

I have booked train ticket in IRCTC Connect App with Razorpay payment option. After succesful deduction of amount, tciket is not booked, as I checked in Status in IRCTC, Amount Refunded to Bank account on 21st May 2018. Find the below details of transaction & refund it immediatly.

IRCTC Transaction ID: [protected]
Bank Refund Transaction ID:rfnd_ADjkudtbaD3xDj
Refund Amount:450.0
Refund Date:19-May-2018
Refund ID:[protected]

Booked 2 tatkal tickets on 17 May 2018 using IRCTC app UPI payment option. Payment went through razorpay PG. Cancelled the tickets on same date, but still not received the refund credit in account as of 24th May 2018.
IRCTC has refunded the amount from their end.
Attaching the screeen shot from refund confirmation email received from IRCTC.
All required details of transaction, and status are present in the attached screen shot.

Yesterday i was trying to book a ticket from kjm-bbs through irctc.

Money got deducted from my bank and deposited to razorpay through tez, however the ticket not booked.
Also, i can't see the failed transaction with the below reference number on irctc. So kindly check & refund my money asap as i have already booked another ticket.

Amount deducted: rs 1655/-
Upi ref no:[protected]

I have tried to book a tkt from my irctc id on 16/04/2018 through irctc app' with the option of 'razor payment gateway'. Due to net work failure the ticket was not booked but the amount is debited from my account. Transaction id raz/[protected] /sb498800. I was hoping the
Amount would automatically credited back to my account, but it is not happen till date.

Paramasivam

Hie,
Today i booked ticket from my irctc account using your payment gateway through my upi. Transaction has been deducted from my upi account but ticket has not been booked as transaction has been declined from your side.
Please look at the matter and refund my deducted amount. My mobile number is [protected] and email id is [protected]@gmail.com.
Payment was made from my upi account of 2691₹ to [protected]@hdfcbank.

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BanksRazorpay razorpay money deducted from bank account but ticket not booked - irctc - razorpay
[Resolved] Razorpay — razorpay money deducted from bank account but ticket not booked - irctc - razorpay

3 Reviews
Mahiyo8 on Feb 18, 2018
Submit a Complaint
Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money. I had paid 2680 for ticket for [protected]@hdfc bank through my UPI.

My email id [protected]@gmail.com

How shall i send you transaction id?

I have done a ticket on 6 may 2018. But today 21 may, but not any refund credit to my account. Please help me
My transaction id on irctc transaction is
[protected]
And payment made by rozorpay and sbi debit card
Please check what is the issue in that transection
I need money urgently.
Today totally 15 days and minimum 10 working days over .

Please solve my problem