Razorpay Complaints & Reviews

My name is faizan and i was booking a ticket through razorpay on 11th june via upi. The money has been deducted from my account but ticket has not been booked... Kindly look into the matter and refund my money as soon as possible.

Kindly contact to my email id is : [protected]@gmail.com

The transaction id is attached in the following photo....

Dear sir,
I'm anil i have paymented in bhim app to irctc rail connect but the amount is created to ur bank but not received by the irctc. Rs 600 is debited from my account but the ticket was not booked. There is no any mail for the transaction. I have mentioned my transaction i'd below.
Upi transaction i'd:[protected]
Please check and refund my amount immediately
Thank you
Your faithfully,
Anil...

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is [protected]@gmail.com

How shall i send you transaction id?...

Hi team,
Please find the attachment of my transaction, amount has been deducted from my account and credited to razorpay but the confirmation of ticket has been failed.

Date of transaction : 10th june
Amount : 650
Mode of transaction : debit card

Please let me know the process of refund of this transaction and the time duration required for this process.

Thanks,
Sharath...

Hi razorpay,

My irctc payment using (Razorpay payment gateway) got failed on 28th may 18, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction. Attached printscreen for your refence

Raz*software 38r00003

Kindly check and proceed my refund to my default account.
Thanks
Sagar...

I am jerin i try to book a ticket through irctc app and my payment transferred to razorpay account but ticket not get, i think it's not transferred to irctc so please refund the money,

See below mentioned transaction

June 8th 2018

From: jerin joy (Jerinjoy. [protected]@okhdfcbank)
Issuer bank: hdfc bank

To: razorpay ([protected]@hdfcbank)

Google transaction id: cicagkc87rw-egbr...

Dear sir,

I have booked two tickets (Tr ID: [protected], [protected]) in irctc rail connect and got failed. The amount is credited to ur bank but not received by the irctc. Please check the status of these two and refund my amount to my account.

I could see multiple complaints regarding same issue in consumer form. Please find a permanent solution for this.

Thanking you,
Yours...

Hello team,
I booked a ticket with irctc through razorpay gateway, and this booked ticket was cancelled, the amount refunded by IRCTC to the razorpay account, the REFUND ID is [protected] but i am not using any razorpay account please refund my amount on my bank account. [protected].as immediately

cancelled ticket detail attached herewith....

I had used rail yatri app for booking a ticket which redirected me to razorpay.
My amount was deducted from the bank account and i did not receive any ticket. The screen just became blank.
Rail yatri app is not showing any transaction and the money has been deducted. that means the intermediate razorpay has received the amount. Kindly refund the same....

It's been more than a week and no refund has been initiated by razorpay for transaction failure where my account has been debited but no ticket issued against the same amount. Earlier refund used to be credited in my account on the very next day or a day later but this time i'm clueless about your service.

*my mode of transaction was through upi*...

Hey i am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site "its showing pending from bank end" but still not refund in my account. Please revert asap.
Transaction details:[[protected]]
Transaction date : 16/05/2018
Date of journey:17/05/2018....

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
br...

I booked a train ticket on 14.04.2018 worth rs 1855 by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reasons i have cancelled the ticket on 01.05.2018 and it's been 30 days and refund amount hasn't received to my respective bank (State bank of india). Irctc is showing that the amount refunded to razorpay on 02.05.2018.
Please solve issue asap

Cancelled date : 01.05.2018br...

I was booking a tatkal ticket through irctc app. I selected the mode of payment as upi, i got transfer request in phonepay, i accepted the request, transaction was successful but the ticket was not booked
Since it was urgent to book the ticket, after waiting for several minutes i tried again this time also the transaction was done, but ticket was not booked...

Sir,
Booking on a train ticket through irctc app and razorpay gateway using upi id of my phonepe app anoop. [protected]@ybl and an amount of 1490 has been debited from bank account to razorpay upi transaction id hdfa95e54aabee74450ab6b4c712ca21447 and irctc transaction id [protected] and haven't recieved refund yet.. Feels like im fooled.. There is no reply for my emails to razorpay support...

I have book my train ticket on 25.5.18 from visakhapatnam to secunderabad and i made payment through razorpay by tej upi app on irctc website. My account debited rs.1680/- but ticket not booked. I mailed to [protected]@razorpay.com but no reply. I tried calling their no.[protected] which was useless.

Kindly process my transaction and refund me my amount of rs
1680/- at the earliest....

I had done a transaction of rs 740 on irctc rail connect app on[protected]. The money got deducted from my account and got credited to your account but irctc showed a failed transaction. I have already posted a complaint but you are still not responding. Patterns show that all irctc transaction thru razorpay are failed which makes us think u r a fraud company. Kindly refund my money or face the consequences....

Hi team,
My name is shibin stephen. I booked an irctc ticket and paid with google tez payment. The amount got debited from my bank account and has been delivered to razorpay but ticket did not get booked. Please let me know what i need to do in order to get a refund asap.
Email - [protected]@gmail.com
Upi transaction id:[protected]
Irctc transaction id - [protected]...

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from clt to nzm on 24/05/2018 and payment mode was razorpay.
4051rs deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the same.

Thanks,
Jaseel...

Ticket is booked from irctc rail connect and payment mode is chosen upi and tez upi is filled as upi address, as the request is shown in the tez app, i completed my payment and it is payed from the tez but it is not shown in irctc app and transaction fails after 20 min. I do'nt understand where my money gone because it is payed from tez so it is gone in the account of razorpay. So kindly provide me my money back in my account....