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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 170

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H
Hari Ravi
from Coimbatore, Tamil Nadu
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amount deducted but no further response

I dont have any account in razorpay pay but for booking a train ticket under upi transaction i chose razorpay because there was no other option. The gateway was passed successfully and even the amount from account got deducted but after that no response my ticket also didn't get booked and in the irctc app it's showing under failed transactions and the reason mentioned was no response from razorpay. There is no helpline to call this razorpay...
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S
Sanju07rana
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding the refund of irctc ticket

I am sanjay rana and i made a transaction through razorpay under transaction id-[protected] on 6-may 2018.
The transaction failed due to unavailablity of seats and there should be refund of deducted amount with in a week but 11 days passed but there is no refund.
How much time it will take this useless site to refund my money.
As they keep saying the refund us done from our end and contact your bank for further info....
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P
Prince raghuwanshi
from Singrauli, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding payment

I made payment through razorpay to book the ticket through irctc and amount was deducted but my ticket was not booked their was no response from help section too
Transaction id -: HDF5D94357D1D2D418AB5C9CD2B9A0329C4
Dear SBI UPI User, your account is debited INR 140.0 on Date[protected]:42:32 AM by UPI Ref No[protected].
I gave all the information which are required please look into my issue sir...
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R
Rony Bittu
from Kolkata, West Bengal
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irctc not return debited amount

Address:711411
Website:BOOKED TICKED FROM IRCTC BUT BALANCE DEBOTED TWO TIMES FROM PAYTM AND PAyu

Booked Ticket on IRCTC using Razor pay and payu amount debited INR 2491.80 and 2491.80but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Messagew recived...
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W
wakode189
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get refund

Hi razorpay
I booked two tickets on 29th april which both got failed. I had paid by bank of maharashtra debit card with razorpay payment gateway. Deatils are
1) darbhanga express (11061) ltt to jl
Refund id=[protected]
Refund amount=rs.385
2) mahanagar express (11093) dr to jl
Reading id=[protected]
Refund amount=rs385
Irctc is showing that my money is refunded. But i still...
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N
Nawab86
from Patharia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment/refund

Address:Shahdol, Madhya Pradesh, 484001

Dear sir, i'm ashish kumar rohani i have paymented in razorpay to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction id: hdf476bda6439334b909c838f46bf557b37

Upi transaction id:[protected]

Please check the mistake and refund my amount to my account

Thanking you,
Yours faithfully
Ashish...
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Nawab86
from Patharia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted/refund

Address:Hoshangabad, Madhya Pradesh, 484001

Dear sir, I'm ashish kumar rohani i have paymented in razorpay to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids transaction id: HDF476BDA6439334B909C838F46BF557B37

Upi transaction id:[protected]

Please check the mistake and refund my amount to my account

Thanking you,
Yours faithfully
Ashish kumar rohani...
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S
S D GAUR (Titu)
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund reference no:rfnd_a124wyknmctcf8 not received till now

Address:Faridabad, Haryana, 121005

Tickets on irctc tickets were made on 18th april but cancelled due to my plan changed wide cancelled ticket transaction id [protected] of rs. 2020/- but i have not received the refund amount. Although it was going to be refunded within 6 to 7 days, it was not done yet

Irctc transaction id [protected], an amount of rs. 2020.0
Date of cancellation of e-ticket/date of failure of e-ticket booking:18-apr-2018
Refund...
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T
triks47
from Dhuburi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund issue

Address:781007

I'm triken das i have payment in bhim app to irctc rail connect but the amount is debited from my bank account and transaction message is successful on app, but on irctc site showing error and ticked is not booked.

Tranaction ids :[protected]
Tranaction ids :[protected]

Date 12 may 2018

The above two transactions amount has been deducted and ticket is not booked.

Email...
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S
Suryadutt Dubey
from Rajgarh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc refund

Address:Shajapur, Madhya Pradesh, 465001
Website:Razorpay payment gateway

Hey i booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap. Irctc has refunded money to razorpay but they didn't refund me yet. Please do refund my money as soon as possible please.
Thank you....
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C
chiku_4320
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure

Address:494336

Dear sir,
I'm Chetan sahu i have paymented in BHIM app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Upi transaction id:[protected]
Please chake the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Chetan sahu...
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I tried to book my ticket in irctc app but transaction is failed and money is deducted in BHIM app showing Razor pay status approved. And not get my money back into my BHIM account. The amount deducted in my account is 1305 rupees and bank is not responding for this issue. So please see this and kindly refund my money to my BHIM upi account. And I contact bank there is no response....
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K
Kumar Maitrey
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted without ticket been booked

Hi,
I tried booking tatkal ticket on the morning of 11th may, 2018 on irctc & made upi payment from bhim mobile application through razorpay but the money got deducted from my bank a/c without success. Thus, i request you to revert back the amount as soon as possible.

Upi transaction id:[protected]

*i'm also attaching the screenshot of payment made.*...
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R
ranjitmandal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but irctc website shows pending from bank end

Hi,

Booked Ticket on IRCTC using Razor pay amount debited INR 4200 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Messagew recived...
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K
Kittuap
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund for failed transaction

Sir
Today early morning i tried to book the ticket using irctc app. I paid the money using razorpay upi. My money was debited but the ticket is not booked. So i again booked the ticket. Finally my money was cut 2 times (1timeextra). Iam attaching the screen shot of transactions. Please verify and return the extra amount as early as possible.

Thank you...
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A
avi.surya1234
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my amount

Address:Pune, Maharashtra

Tickets on irctc tickets were made on 23rd april but failed but i have not received the refund amount. Although it was going to be refunded within 6 to 7 days, it was not done yet

Irctc transaction id [protected], an amount of rs. 2100.0
Date of cancellation of e-ticket/date of failure of e-ticket booking:23-apr-2018
Refund processing date:24-apr-2018
Refund amount:2100.0
Refund reference no:rfnd_a30oa1p7ts4sst...
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Asitkhan
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment failure

Website:razorpay.com

Dear sir,
I am asit i have paymented in app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google id cicagmcfzddoea
Upi transaction id [[protected]]

Plz sir check the mistake and refund my amount to the bank. And refund the money as soon as possible.

Thank you sir
Your faithfully
Asit khan...
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A
Aviral91
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on cancellation not received

I cancelled a ticket on IRCTC with cancellation transaction ID [protected] and Refund ID [protected] amounting to Rs 485 on 22 April 2018. It has been more than 12 days and the refund hasn't been credited into my account. The status is showing refund is complete.
Please complete this refund as soon as possible.
Regards
Aviral...
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M
Mitshruti
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received in bank account

Address:394101
Website:Razorpay

Hello sir

I suffering since 15days about refund amount of irctc tickit cancel.

I booked tickit in IRCTC by razorpay.

IRCTC refunded in razorrpay bank.

But after that 7-8 working day still I can't receive my money in my bank account.

U say that payment refunded in bank.

Bank says me give the proof of razorpay..

What will I do.???
br...
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Chiku Sharma
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Website:IRCTC mobile app

Hi razorpay, I have done an IRCTC ticket booking transaction on 21april, 2018.payment option is debit card.i have done it from sbi debit card.the amount of rupees 2030 is deducted from my account but ticket was not booked.shows the message transaction failed.transaction id is [protected].i didn't get my refund till now.its above the 15 days limited time.kindly help me in this.thanx. regards Amit Sharma....
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