| Address: Nashik, Maharashtra, 422010 |
Hello,
I made payment through upi mode Via [protected]@hdfcbank upi to Irctc, ticket is not booked and status showing on Irctc website i.e.payment not received from bank end. amount debited but ticket not booked so i need full refund.
transaction id- SDB807360
Please, help to sortout this issue and provide me a refund as earlier as possible,
Regards,
Kiran More
[protected]/[protected]
Jul 2, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Razorpay Customer Care's response Hi Ayush,
We checked the UPI ref number[protected] and see that it is a unsuccessful transaction. Please follow the mail thread with reference 194562 for further details.
Best Regards,
Team Razorpay
A refund for the transaction ID 100001276552488 has been successfully processed from our end on May 22, 2018.
Please follow the mail thread with reference 196718 for further details, we will be happy to help you.
Thanks and regards,
Team Razorpay