Razorpay Complaints & Reviews

I have tried to book a tkt from my irctc id on 16/04/2018 through irctc app' with the option of 'razor payment gateway'. Due to net work failure the ticket was not booked but the amount is debited from my account. Transaction id raz/[protected] /sb498800. I was hoping the
Amount would automatically credited back to my account, but it is not happen till date.

Paramasivam

Hie,
Today i booked ticket from my irctc account using your payment gateway through my upi. Transaction has been deducted from my upi account but ticket has not been booked as transaction has been declined from your side.
Please look at the matter and refund my deducted amount. My mobile number is [protected] and email id is [protected]@gmail.com.
Payment was made from my upi account of 2691₹ to [protected]@hdfcbank.

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BanksRazorpay razorpay money deducted from bank account but ticket not booked - irctc - razorpay
[Resolved] Razorpay — razorpay money deducted from bank account but ticket not booked - irctc - razorpay

3 Reviews
Mahiyo8 on Feb 18, 2018
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Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money. I had paid 2680 for ticket for [protected]@hdfc bank through my UPI.

My email id [protected]@gmail.com

How shall i send you transaction id?

I have done a ticket on 6 may 2018. But today 21 may, but not any refund credit to my account. Please help me
My transaction id on irctc transaction is
[protected]
And payment made by rozorpay and sbi debit card
Please check what is the issue in that transection
I need money urgently.
Today totally 15 days and minimum 10 working days over .

Please solve my problem

Sir today i was trying to book a ticket from kanpur to new delhi, which i was not able to book but the money got deducted from my account. I used razorpay payment gateway and performed the payment through my tez app.

I also called the google tez customer care and they told me that amount that was deducted from my account was successfully received by the razorpay so if there is a problem then it is from razorpay end.

Sir kindly help me to get my refund
My transaction id is [protected]

Dear sir/madame,

Yesterday i was booking train tickets
On irctc at the time of payment i selected razorpay payment gatway via upi, but unforunately the transaction got failed, however money deducted from my account.

Now i want my refund regarding the same, kindly do the needful done.

My email id is - [protected]@gmail.com

Regards
Deepak jha

Dear sir,
I have paymented two times in tez app to irctc app but the amount is credited to ur bank not received by the irctc i have mentioned reference ids

Google transaction id: cicagkci8vtyog
Upi transaction id:[protected]

Google transaction id: cicagkci8rstsa
Upi transaction id:[protected]

Please refund my amount to my account
Thanking you,
Sachin

Dear sir,
I'm madhava i have paymented in texas app to irctc connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Irctc transaction id: [protected]

Phonepe transaction id: hdfec5bffcfb310425f86c1b611e6a76eb6

Please chake the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Madhava

Sir i have book online ticket by irctc website. On payment time i selected bheem upi service and before complete payment i cancelled the transaction but after two minute i have received a message from bank amount 1910 is debited from my account. So please refund the amount today.
Transaction number :[protected]

I have received this message from bank.

(Your a/c no. *8619 is debited for rs. 1910.00 on[protected]:04 and credited to a/c no. *4076 (Upi ref no[protected].

Hi,

Booked ticket on irctc using razor pay amount debited inr 840.0 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking.
Transaction id:[protected]
Date:17/05/2018

Hi,
Booked ticket on irctc using razor pay amount debited inr851.80 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm the status of the booking. The message received from my bank as below:
An amount of inr 851.80 has been debited to your account xxxx8397 on 16/05/2018

Hi,

I made Payment through Freecharge via RazorPay for Medlife order (OR1886CB-003A) but they are telling payment is
done while Medlife is denying the same. I have attached screenshots of Email confirmation
from Freecharge and Razorpay for successfull payments.

My registered email id with Freecharge is: [protected]@gmail.com
Order id is: M7312KPRTOHNPI_PAY_A9FDRPAKODS722_1
Transaction id is: M7312KpRTOHNpi_pay_A9fDRPakodS722_1

Payment made from RazorPay gateway of Freecharge to Medlife
Payment Id: pay_A9fDRPakodS722

Hello,

I made payment through upi mode Via [protected]@hdfcbank upi to Irctc, ticket is not booked and status showing on Irctc website i.e.payment not received from bank end. amount debited but ticket not booked so i need full refund.

transaction id- SDB807360

Please, help to sortout this issue and provide me a refund as earlier as possible,

Regards,
Kiran More
[protected]/[protected]

I was booking a ticket from howrah to ranchi using irctc mobile app. I had made a payment of 250 through tez upi using rezorpay. The amount of 250 got deducted from the account but the ticket was not booked. Please refund my amount as soon as possible.
I have done the transaction on 16th may 2018,
So please look after this matter and resolve it as soon as possible.

My name is murali. I tried to book irctc ticket from irctc rail connect app. When i tried to pay using tez ausing razorpay as gateway, the money was deducted but the ticket was not booked. Razorpay just kept on showing waiting for the amount to arrive screen for about 5 minutes after the payment was done. Please resolve this issue and initiate my refund asap.

Google transaction id: cicagkcqxfpjnw
Upi transaction id:[protected]

I dont have any account in razorpay pay but for booking a train ticket under upi transaction i chose razorpay because there was no other option. The gateway was passed successfully and even the amount from account got deducted but after that no response my ticket also didn't get booked and in the irctc app it's showing under failed transactions and the reason mentioned was no response from razorpay. There is no helpline to call this razorpay too one of the worst gateway.

I am sanjay rana and i made a transaction through razorpay under transaction id-[protected] on 6-may 2018.
The transaction failed due to unavailablity of seats and there should be refund of deducted amount with in a week but 11 days passed but there is no refund.
How much time it will take this useless site to refund my money.
As they keep saying the refund us done from our end and contact your bank for further info.
This is the type of services you are providing to your customer.

I made payment through razorpay to book the ticket through irctc and amount was deducted but my ticket was not booked their was no response from help section too
Transaction id -: HDF5D94357D1D2D418AB5C9CD2B9A0329C4
Dear SBI UPI User, your account is debited INR 140.0 on Date[protected]:42:32 AM by UPI Ref No[protected].
I gave all the information which are required please look into my issue sir

Booked Ticket on IRCTC using Razor pay and payu amount debited INR 2491.80 and 2491.80but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Messagew recived from my bank as below:

Rs 2491.80 debite with 2491.80 from a/c **00003203 on 15-05-18 thru Ibs.. here is my prove as picture

Hi razorpay
I booked two tickets on 29th april which both got failed. I had paid by bank of maharashtra debit card with razorpay payment gateway. Deatils are
1) darbhanga express (11061) ltt to jl
Refund id=[protected]
Refund amount=rs.385
2) mahanagar express (11093) dr to jl
Reading id=[protected]
Refund amount=rs385
Irctc is showing that my money is refunded. But i still didn't get it even after 12 working days. Please do the needful.