Razorpay Complaints & Reviews

Hi,
Booked ticket through irctc using razorpay on dt 3.3.18.
Cancelled on 10.4.18.
Refund genarated on 11.4.18.
But refund not credited in account till date (As shown in sbi bank statement)

All supporting documents enclosed ie. Transaction ids forwarded from irctc, booking ticket details, cancellation ticket details, bank statement, statement of ministry of railways via twitter

Thank you,
Shreedutt

I had booked a train ticket through irctc app amount of rs 290 on 26/04/2018 and made the payment through upi app of freecharge to razorpay acount but my transaction not conformed and amount deducted.
So, please arrange for reversal of the amount of 290/- which have been deducted by upi app of razorpay of irctc transaction id:-[protected]
On 26/04/2018.
Upi transaction id:[protected] on 26/04/2018, 05:05 pm
Order id:-hdfaa34fc283ae84849ba7b0de820767

Hey i am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap.
Transaction details-
Amount - 355
Upi/[protected]@/[protected]/irctc mobil.

I have done below mentioned cancellation of tickets through irctc portal :

1. Transaction id : [protected]
Transaction date : 15-apr-2018

2. Transaction id : [protected]
Transaction date : 15-apr-2018

Since payment was made through razorpay while booking, irctc refunded the amount through same channel.

But i have not received the refund amount in my bank account.

Todai i booked ticket from irctc official app for surat to surendranagar and payment is done via upi payment through razorpay, payment deducted from my bank account but till now ticket booking is pending due to the payment is not confirmed from your side till now. here i attached screenshot of irctc status for clear view of complaint. now i want either complition of awaited payment or refund the amount deducted.

There are 2 transactions refund yet to receive.

1st transaction:
Date of transaction : 21.04.2018

Date of debit in account : 22.04.2018

Reference no. : upi[protected][protected]@hdfcbank
My information: name : s p kulkarni virtual address : [protected]@allbank a/c no.:[protected] ifsc: alla0211857 a/s : saving

Beneficiary information : name : razorpay virtual address ; [protected]@hdfcbank a/c no.: [protected] ifsc : hdfc0000499

Amount : s.460.00

Transaction : succceful

Remarks : railway reservation done amount debited but ticket not issued, from irctc mobile

Refund status : not received

2nd transaction:

Date of transaction : 21.04.2018

Date of debit in account : 22.04.2018

Reference no. : upi[protected] [protected]@hdfcbank
My information: name : s p kulkarni virtual address : [protected]@allbank a/c no.:[protected] ifsc: alla0211857 a/s : saving

Beneficiary information : name : razorpay virtual address ; [protected]@hdfcbank a/c no.: [protected] ifsc : hdfc0000499

Amount : s.460.00

Transaction : succceful

Remarks : railway reservation done amount debited but ticket not issued, from irctc mobile

Refund status : not received

Out of 2 refunds claimed i have received 1 refund of rs. 460.00 with reference number :[protected] dated 03.05.2018. Thanks.
But another refund amount still pending.

Team,

I booked a train ticket worth rs 725 by using irctc connect app and paid the amount using razorpay-upi. I cancelled the ticket and it's been 7 days refund amount isn't deposited to my respective bank account. Irctc is showing that the amount deposited to razorpay but my bank ac doesn't show any amount credited back from razorpay. Very frustrating since this should happen promptly. Please solve this issue asap.

Transaction id - [protected]
Upi id - [protected]@hdfcbank
Refund amount - rs 665
Cancellation id - [protected]
Transaction dt - 25th april, 2018
Pnr no - [protected]
Irctc refund status - refunded to bank rzpmob
User id pawan3111

I try to book the ticket irctc app. But ticket not booked amount is debited from my account. It show the transaction failed. But not returned to my account.
Please check return my amount. Amount debited in my hdfc debit card. Transaction id in account statement : [protected] date : 24/04/2018. Irctc app transaction id : [protected] date :[protected]


Please chech and return to my account

I booked a ticket on irctc through bhim apps razoorpay payment system and that ticket was cancelled after couple of hours. Now irctc site showing refund was successful but i didn't received any money in my bank account.
Date of booking:27/04/2018
Cancellation id:[protected]
Date of refund by irctc: 30/04/2018

So kindly do necessary actions to credit my money to bank account.

Hi razorpay,

My irctc payment using bhim app (Razorpay payment gateway) got failed on 24th april, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction.

Bhim app payment transaction id:[[protected]]

Kindly check and proceed my refund to my default account.

Thanks.

I had book ticket from irctc on 26-april-2018 but ticket has not confirmed and get cancelled but no refunds has been found please help me. So request razorpay to refund my payment please. Irctc refund razorpay but razorpay not refunded me.
My transaction id is in the pic which i had given you. Please refund me the money.
My name is vasu gupta please help me.

Team,

I booked a train ticket worth rs 1070 by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reason i cancelled the ticket and it's been 10 days refund amount isn't deposited to my respective bank account. Irctc is showing that the amount deposited to razorpay but my bank ac doesn't show any amount credited back from razorpay. Very frustrating since this should happen promptly. Please solve this issue asap.

Transaction id - [protected]
Upi ref - [protected]@hdfcbank
Upi id - [protected]@hdfcbank
Refund amount - rs 1005
Cancellation id - [protected]
Transaction dt - 25th april, 2018
Pnr no - [protected]
Irctc refund status - refunded to bank rzpmob

Hi, To Razorpay..., while booking my ticket through irctc app with your razorpay through BHIM my ticket not get booked but also money from by account has also deducted, when I see irctc for the reson its your razorpay not responding to it, please resolve this issues and back my money to my account ..please.

On 26th of april 2018, i was trying to book a tatkal ticket on irctc app through razorpay, the transaction was dropped as no seats were available, but the amount was deducted from my bank account. Its more than a week now, and still the refund has not been processed. The transaction id is [protected]. Please look into this matter and refund my amount asap.
Regards,

I booked a train ticket on 19/04/2018. The confirmation sms from bank came as money has been deducted but the irctc website never issued the ticket saying transaction failure. My bank statement shows money was debited. I sent a email to razorpay on 20th itself they asked me to send details of sms and bank statements. I sent then repeatedly. Till today no response.
Thank you for using your sbi debit card 459xx8109 for a purchase worth rs450.0 on pos 38rr[protected] at raz*razorpay software txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Hi
I had use razorpay upi for book train ticket at irctc on 21 april 2018. money has been taken by razorpay while ticket not booked.

Irctc ticket shows transactions faild. My bank bank of badoda has credited money 915rs to razorpay.

I have attached screenshot of the transaction ID.

Please check it and refund my money.

Thanks
Shailesh patil
[protected]

Hello razorpay,
I booked Tatkal ticket on 26th april, but ticket got auto cancelled. I made payment through Tez UPI, using razorpay. Even after 4 working days, still i have not got my money back.
The total of rupees 1540 was deducted and From IRCTC got a message as" Could not book ticket amount will be refunded"
Till now I haven't got my money back.
IRCTC transaction ID:[protected]
UPI transaction ID:[protected]

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 925.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:27-apr-2018
Refund processing date:30-apr-2018
Refund amount:925.0
Refund reference no:rfnd_a5kfn228uj8ejx
Payment option used :

I got this message from irctc but no refund till now.

Hi
While trying to book irctc ticket using upi option money got deduced from my account but ticket not booked..
No customer care response too!!
Razorpay — payment deducted from my upi account but ticket not booked

I booked a ticket on 01/05/2018 from irctc application and i made payment through rajorpay upi option and payment was successfully sent to razorpay hdfc bank account but my ticket not booked. Please refund my amount in my account

Hello sir,
I have booked a ticket through your gateway razorpay through upi transaction but ticket was not booked but money was deducted and successfully deposited in your razorpay account
Details:
29 april 2018, 14:31
Payment successful: 29 april 2018, 14:32

From: ttharun kumar
([protected]@okhdfcbank)
Issuer bank: canara bank

To: razorpay ([protected]@hdfcbank)

Google transaction id: cicagmdnnnkjvw
Upi transaction id:[protected]
Please verify soon and send my money back