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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 173

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S
Surya Nallusamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay irctc booking using upi

Address:Coimbatore, Tamil Nadu, 641019

05/04/2018, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email...
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V
veerurai
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket didn't get booked but money deducted

Address:Indore, Madhya Pradesh, 452010

Hi,

18/04/2018, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.br...
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K
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about the payment deduction but booking not done nor amount refunded.

Hello,
Today, I booked the ticket from using Razorpay via BHIM UPI but ticket didn't get booked but money(1125Rs.) was deducted from the bank account.
But i didnot get a confirmation about the my booking against transaction id:[protected].I enquired about this to IRCTC website about booking and transaction the said they didn't get the amount...
Plz solve my problem as soon as possible
My email id:[protected]@gmail.combr...
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A
Alok-16
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about the payment deduction but booking not done nor amount refunded

For booking my tkt i used razor pay gateway but money got stuck in razorpay. I hd selected bhim upi for the payment and then ingit a request of ticket money from the razor so i accepted that and paid money. But i didnt get a confirmation about the my booking against transaction id:[protected].
I enquired about this to irctc website about booking and transaction the said they didn't get the amount... Plz solve my problem as soon as...
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P
Pra0711
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket was not booked but money deducted

I tried to book a ticket from Nagpur to Yesvantpur on 12 Apr 2018, but ticket was not booked. After payment there was no redirection on irctc website and money was deducted. Till now, I did not get any message or update on refund status.

Please find transaction details below and same, I have attached in photos.
Txn id. [protected]
Amt Rs. 1305.0

Thanks,
Prahhakar...
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K
kunwar vishwas
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment done but not received by irctc

Address:Lucknow, Uttar Pradesh, 226005
Website:Irctc

I made a payment for a tatkla ticket using your payment gateway on irctc mobile app, payment done by me using using upi option through phonepe but not received by irctc and there are no response from irctc or your gateway after that. The utr number regarding that payment is[protected] and ticket id is 11096695. I want my payment refund as soon as possible.

Kunwar vishwas singh
Mob [protected]
Kunwar. [protected]@gmail.com...
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A
abhi.jain8831
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding issue of payment not responsed from razorpay to irctc

Address:Gwalior, Madhya Pradesh
Website:irctc.co.in

I have done IRCTC payment on dated 16/04/ 2018 through Paytm bhim upi but payment not received by IRCTC due to no response from [protected]@hdfc bank while amount deducted from my account.
So still my tickets not confirmed, kindly resolve this issue and refund my amount of 210 Rs.

Kindly find out the same attached data(screenshots)

Regards

Abhishek Jain
Mob. No.- [protected]
mail-abhi.[protected]@yahoo.com...
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D
Deeps17
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not placed but money got deducted

My name is deepali. I placed an order with pizzahut using the razorpay gateway on 15/04/18 around 5:30pm. The order was not placed but rs 572.24 got deducted. I even received the mail regarding payment confirmation from razorpay. But when i called pizzahut they said no order has been placed. I even tried calling razorpay customer care number but all their executives were busy and i did not get any response back. I did receive a mail from...
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A
avi097
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked but not received refund yet

Hi,

I was trying to book e-ticket on 13/04/18 from NDLS-LKO through IRCTC rail connect app. I made a payment of 870 INR using Razorpay payment gateway, listed on the IRCTC app for payment but ticket did not book and amount deducted from my Paytm account.

I made a payment through Paytm UPI ID ([protected]@paytm). But I am still waiting for a refund.

Transaction Id/RRN number is[protected]....
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M
miny mole ad
from Bhopal, Madhya Pradesh
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railway tickets

Address:462038
Website:Raz*razorpay Software P

Dear sir, /madam
I request that i have booked the railway tickets pnr no. [protected] (Copy of ticket enclosed) through credit card irtc website payment raz*razorpay software p and this ticket was cancelled by me on 10/04/2018 (Copy enclosed) but still today i have not received the refund. Kindly do the needful action at the earliest.
Transaction id:[protected] pnr no [protected] train no./name:12626 / kerala express
Date...
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S
Shailesh L. Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money refund

Address:Mumbai City, Maharashtra, 400055

Hi
I had use razorpay upi for book train ticket at irctc. But while payment its says "bank rejected transaction" but my money has been taken by razorpay while ticket not booked.

Irctc ticket shows transactions faild. My bank bank of badoda has credited money to razorpay.

I have attached screenshot of the transaction id.

Please check it and refund my money.

Thanks
Shailesh...
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B
Bikram biswal
from Burla, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not confirmed

Address:753008
Website:irctc

Dear sir,
I'm bikram i have paymented in texas app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction id: cicagmcdik_5eq
Upi transaction id:[protected]
Please check the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Bikram...
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A
Abdullah Rao
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive the refund of cancelled ticket

Address:Muzaffarnagar, Uttar Pradesh, 251001

Sir i had cancel my ticket of irctc and didn't receive my refund of 1200.
My transaction id is - [protected] and my cancellation id is -
[protected]
And my pnr is - [protected]
Please refund my money as soon as possible.. I am also providing the screenshot. Its been 7 days. My transaction date is 5 april. Hope you guys will resolve it soon......
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Sandipan Bandyopadhyay
from English Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway ticket not booked

Address:722132

I, Sandipan Bandyopadhyay, booked a ticket from Burdwan(BWN) to Malda Town(MLDT) from the IRCTC Rail Connect app on 11th April. I did my payment through Razorpay portal by Tez app upi. Payment have been deducted but ticket is not booked. Payment was 340/-, it is deducted from my bank account and has been transferred to razorpay account but the ticket is not booked. Its a fraud. Please I am requesting everyone not to use Razorpay portal! Image...
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R
RakeshPoddar
from Arambagh, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay upi

Transaction id:[protected]

I want to dispute this transaction. I tried to book ticket on irctc paying via razorpay using upi, after i approved the transaction the amount got deducted but the ticket wasn't booked.

The transaction failed but i was charged. This is so unacceptable the whole upi interface has this major flaw. I want my refund as soon as possible....
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C
ChiragKale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for the ticket not booked

Address:Mumbai City, Maharashtra, 401404

Hello,
I tried to book a train ticket on 8/04/2018 around 1.40 a. M using razor pay upi transaction. Money got deducted from my account but ticket wasnt booked please provide me refund as early as possible. Attaching transcation screenshot my transaction id is[protected]. Hoping to get refund as soon as possible.
Regards
Chirag kale
[protected]
Resolve issisue as eary as possible...
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N
Niki0001
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment failed but amount deducted

My name is nikita. I ordered at pizza hut and made payment with razorpay gateway on 06/04/2018 at 1 pm. Amount of rs 692 was deducted but ordered is not placed at pizza hut. My transaction id is pay_9vqstxj2yawuze. One day passed and still amount is not refunded to me. If these type of gateways are there then there is a strict need to take serious action against them. Kindly look into this matter seriously and refund my amount as soon as...
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V
Vipin Rathor
from Zamania, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razor pay payment gateway irctc transaction 100001214078820 failed, refund not issue. 7 days gone.

Address:560030
Website:www.irctc.co.in

Dear Admin
Consumer Complaints forum

i am vipin rathor from dehradun.

i book my train ticket at irctc app via razorpay upi gateway. but problem is there is amount is deducted in my bank and ticket not booked. irctc transaction shows trans failed. so please refund my ₹ 645/- on my bank account.

details are below:.

Date -1 apr 2018 Time-11:03 am

Irctc Transaction...
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G
Guru special.
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about flash cash loan

Address:Surat, Gujarat, 395007

Sir my name is bharat and i have applied loan from flashcash 0n28th March 2018 and repaid it on same day by debit card but flash cash yet not recievd Money my mobile no [protected] please contact me.my transaction is ref/cq[protected] please solve my issue otherwise I would like to complait against razerpay in cusumer forum india.please I want my refund...
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A
akagrawal26
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi transaction is successful but no ticket booking

I'm anand agrawal i have payment in bhim app to irctc rail connect but the amount is debited from my bank account and transaction message is successful on app, but on irctc site showing error and ticked is not booked.

Tranaction ids :[protected][protected]

The above two transactions amount has been deducted and ticket is not booked.

Email id : [protected]@gmail.com
Ph no: [protected]br...
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