Razorpay — irctc payment failure
Dear sir,
This is preyoshi saha, i have done my payment of tickets through 'phone pe' app to razorpay irctc rail connect, but i didn't receive my train tickets though it is showing in phone pe app that my transaction is successful. The amount is being debited from my bank account and credited to your bank but not received by the irctc.. I'm mentioning my transaction id over here..
Transaction id : [protected]
Please check the issue and and kindly solve my problem.. Either get my tickets booked or refund me back my money in my account..
Thanking you,
Yours sincerely
Preyoshi saha
May 25, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Razorpay Customer Care's response Hi Preyoshi,
We have received your mail with regards to the transaction with transaction id: [protected] and have updated you with the details on the same with the reference number #183023. Kindly check the mail and in case of further assistance, please feel free to write back to us on the same mail thread.
Thanks and Regards,
Team Razorpay
My Upi id : [protected]@axisbank
Email id : [protected]@gmail.com
We have updated you with the transaction details for which the refund rfnd_A3N3UwJfWZ7Rvn has been processed. The ticket reference for the mail is 186441. Feel free to write back to us on the same mail thread for further assistance.
Thanks and Regards,
Team Razorpay