Razorpay Complaints & Reviews

Razorpay is not returning failed transaction amount for irctc transaction done on 05.03.2018. Upi transaction no.[protected] and irctc transaction i'd [protected] (Which is showing as payment failed). How to get the refund as i have tried irctc, sbi, upi and razorpay. It seems razorpay is not returning. Relevant supporting documents are enclosed herewith. 12 days delay has already been done by the bank.

I raised a complaint with razorpay on 21st feb regarding the issue of two times amount deduction.
They replied back that the complaint will be resolved within 5-7 working days (Complaint reference number - 158747). I have asked them repeatedly to share the status of the complaint.

Till date, i haven't heard any update from their end.

Please resolve the issue at the earliest.

I tried to book a ticket in irctc using Razorpay UPI method. The payment got failed and the ticket was not booked. But the amount is taken from my account. Refund is not done till now.
Transaction id:[protected]
Transaction amount:1115.0
Date of Booking: 06-Mar-2018

Razorpay is worst payment gateway I have ever seen. My advice for people out there is dont use razorpay for any transactions. Its been 14 days since the failed transaction and the amount is still not refunded.

Non refund of amount paid for two transactions made on 1st and 2nd march 2018. Payment was made to book irctc rail ticket through upi of google tez to razorpay. Amount was deducted from account but ticket was not booked. No refund made till date. Amount deducted was 170 on 1st march and 130 on 2nd march. Please look into the matter as early as possible and kindly initiate refund process.

I have made 2 no transactions of amount rs 2741.80 and rs. 250 on 06.03.2018 for booking train ticket using upi from irctc. But both the payment not completed and also showing failed at irctc end. Money has been deducted from bank account.
I have attached irctc failed transactions and upi payments details.
Its more than 5 days but money not refunded in bank account.
Pls refund my hard earned money.

Hi

My ID: svrajuch

I booked a ticket on[protected] and cancelled on the same day on IRCTC and made the payment via razorpay upi payment gateway.
Now IRCTC is showing that they refunded the sum on[protected] to razorpay and it is not credited to my account.

Please look in to this.

Thank you.

I booked a train ticket on 15.02.2018 worth rs 3721vby using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reasons i have cancelled the ticket on 27.02.2018 and it's been 12 days and refund amount hasn't received to my respective bank (Bank of india). Irctc is showing that the amount refunded to razorpay on 28.02.2018.
Please solve issue asap

Transaction id - [protected]br...

Respect sir
I am ravita devi
I have booked tickets from bte to pnp
On 11march two time and amount will deduct by razorpay from my bank account but ticket could not booked both time.
My irctc transition id [protected]
And [protected]
Reason of fail - no response from bank
Bank name - razorpay
So please sir just refund my both time amount
11march

Dear sir,
I was booking train ticket from hyderabad deccan to habibganj for date 18.02.2018 and payment done from
Bhim app through rajorpay. Money of rs. 1455 got debited from account but transaction failed. Also
Checked in booked ticket history but transaction failed showing for transaction id: [protected].
Please refund my money of rs 1455 debited through bhim app. It is 1 month now still i've not got refund

Detail of razorpay transaction:

Transaction id :[protected]
Date:11.02.2018
Time:03:20:22
How can be transaction be approved 2 days later (On 14.02.2018)

Remarks: irctc mobile

Detail of irctc transaction

Transaction id: [protected] train no./name: 12721/nizamuddin exp date of booking: 11-feb-2018
Date of journey: 18-feb-2018 date of boarding: 18-feb-2018 date of arrival: 19-feb-2018
From: hyderabad decan (Hyb) to: habibganj (Hbj) boarding at: hyderabad decan (Hyb)
Resv upto: habibganj (Hbj) quota: general (Gn) class: sleeper class (Sl)
Payment status: payment failed bank name: razorpay reservation status: not booked
Transaction amount:1455.0 no. Of adults: 2 no. Of children: 1
Ticket type:e-ticket

Thanks & regards
Avinash sharan

Payment of rs. 506.80 was cut from my sbi account through net banking however ticket was not booked. Payment got stuck at razor pay. I had to again repay for ticket and book my reservation. I am highly dissatisfed with razorpay.
Transaction date: 8 march 2018
Name: shaili singh
Transaction reference no.: lsbi[protected]igadbitup4
Kindly refund as soon as possible.

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is monali. [protected]@gmail.com

Respected sir, my name is manoj o m. I was trying to book three railway tickets on 5th march 2018 (5.19pm). I was used upi procedure for payment. When i was book the time i try to book irctc app. That they ask which type transaction., then i give debit card. That razorpay window is open and give details. But tickets wasn't booked and my cash (Rs.6116.80) debited in my account. Then i try to contact razorpay customer care call center but never get their connection. Till the time the cash isn't credited my account. My transaction id number is[protected]. So sir please help me to resolve this matter and my cash return credit my account at the earliest.

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is akhil. [protected]@yahoo.com

I made my transaction in irctc through paytm bhim upi using razorpay gateway, the amount of 420 rupees has been deducted from my account, but still in irctc my ticket hasn't been booked. I need my money refunded. This is verry annoying as i am unable to book my tickets and money is also deducted, such a fake company the irctc is dealing with. Don't believe razorpay.

Dear sir,
I'm ashish kumar rohani i have paymented in razorpay to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google transaction id: cicagmcuilvalg
Upi transaction id:[protected]
Please check the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Ashish kumar rohani

On 2nd of march i was booking a ticket through irctc app and had chose upi transaction for payment . But money was deducted and ticket was not booked and money is also not refunded . A message was showing up that no response from bank i.e razorpay . Because of this i was not able to book a ticket and transaction not completed . I am adding photo of that transzction so that it might be more clear to you .

Respected sir,
Ticket id: [irctc #8295249]
My transaction i'd:[protected] date:5 march 2018 and time:14:32:47. I book a train ticket from koch to pune using irctc app and i choose the bhmi option to pay the bill and finally razorpaypg website opened it show go to bhim app and gave approval i did that and money also went but ticket was not booked. Please refund the money..
Please make it fast

Hi,

I hade made a payment through upi for ticket booking in irctc app. The ticket booking did not happen but the money got debited from my account. Please revert the charges and credit the payment back to my account. Below is the details:
Amount paid - 455
Google transaction id - cicagmconrcluw
Upi transaction id[protected]
Payment date - 6 march 2018 9:08 pm

My contact details:
Mobile number: [protected]
Email id: [protected]@gmail.com

I have booked a ticket from from IRCTC mobile app on 10th Feb 2018 and a amount of Rs. 990 was paid to [protected]@hdfcbank.

I have cancelled the ticket on 18th Feb'18 but till date i have not received the amount in my account. According to IRCTC a amount of Rs. 1755 has been refunded to razorpay on 19th Feb 2018.

I have cancelled another ticket on the same day i.e on 18th feb and the amount has already been credited via [protected]@icici. But the above mentioned transaction still has no track and the account is also not credited.

I request you please look into this matter and refund the money ASAP. I have also attached the screenshot of the transaction and irctc refund status with this email for your reference.

Sir,
I booked a ticket through irctc app and payment is done through bhim upi but amount is transfered but ticket is not booked.
Please check ur transactions and refund me as early as possible. Below are transaction details.

Dear sbi upi user, your account is debited inr 840.0 on date[protected]:09:53 pm by upi ref no[protected].