Hi,
Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.
I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
My email id is monali. [protected]@gmail.com
Apr 28, 2018
Complaint marked as Resolved
Mar 11, 2018
Gidda tataji's response No updates about this complaint from razorpay till date already 7working days gone .please solve
Verified Support
Mar 28, 2018
Razorpay Customer Care's response Hi Monali,
A refund has been successfully processed against this transaction.
We have shared the transaction details over an email to you with the reference number: 165813. In case of further queries, please feel free to write back to us on the same mail thread.
Regards,
Team Razorpay
i was booked ticket on 5th March via IRCTC web, we pay thoughr UPI and we accept UPI payment request in ICICI app, after that i return to booking page the page were be refreshed & transaction failed. still we not received the refund of 910 Rs.
We see that we have replied to you on this 170150 with details of this transaction. Kindly check the mail thread for further details on the same.
Thanks and Regards,
Team Razorpay