Razorpay Complaints & Reviews

Hi,

Booked Ticket on IRCTC using Razor pay amount debited INR 4200 but IRCTC website showing Payment Pending from Bank End, I inquired at my Bank and they confirmed that money has been debited and there is no problem at Bank End. IRCTC anyway unable to sya anything as their System is always problematic. Kindly confirm as neither I am able to book new ticket nor I am able to get the status of the booking. The Messagew recived...

Sir
Today early morning i tried to book the ticket using irctc app. I paid the money using razorpay upi. My money was debited but the ticket is not booked. So i again booked the ticket. Finally my money was cut 2 times (1timeextra). Iam attaching the screen shot of transactions. Please verify and return the extra amount as early as possible.

Thank you

Tickets on irctc tickets were made on 23rd april but failed but i have not received the refund amount. Although it was going to be refunded within 6 to 7 days, it was not done yet

Irctc transaction id [protected], an amount of rs. 2100.0
Date of cancellation of e-ticket/date of failure of e-ticket booking:23-apr-2018
Refund processing date:24-apr-2018
Refund amount:2100.0
Refund reference no:rfnd_a30oa1p7ts4sst

Dear sir,
I am asit i have paymented in app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
Google id cicagmcfzddoea
Upi transaction id [[protected]]

Plz sir check the mistake and refund my amount to the bank. And refund the money as soon as possible.

Thank you sir
Your faithfully
Asit khan

I cancelled a ticket on IRCTC with cancellation transaction ID [protected] and Refund ID [protected] amounting to Rs 485 on 22 April 2018. It has been more than 12 days and the refund hasn't been credited into my account. The status is showing refund is complete.
Please complete this refund as soon as possible.
Regards
Aviral

Hello sir

I suffering since 15days about refund amount of irctc tickit cancel.

I booked tickit in IRCTC by razorpay.

IRCTC refunded in razorrpay bank.

But after that 7-8 working day still I can't receive my money in my bank account.

U say that payment refunded in bank.

Bank says me give the proof of razorpay..

What will I do.???
br...

Hi razorpay, I have done an IRCTC ticket booking transaction on 21april, 2018.payment option is debit card.i have done it from sbi debit card.the amount of rupees 2030 is deducted from my account but ticket was not booked.shows the message transaction failed.transaction id is [protected].i didn't get my refund till now.its above the 15 days limited time.kindly help me in this.thanx. regards Amit Sharma.

Hello,
My transaction through razorpay for booking a ticket on IRCTC failed but the amount has not been refunded yet.

IRCTC transaction ID: [protected]
Date of booking:[protected]

It has been 12 days already. Please solve this problem as soon as possible. Why is the problem with Razorpay always. I can see many complaints against Razorpay at this site.

Waiting for your reply

Regards
Dr. Irshad

Hello i m from surat i just request u to send me some detail for d order which i hve placed n fr it i already made payment on saturday i hve just ordered a lehenga choli n i also made payment for it but i m not geeting any contact no. Or any detail to track my order so plz help to tracking order n also give me dispatch detail on my gmail id i. E. [protected]@gmail.com

Sir
I was booking a ticket through the bhim app for a booking a flight. So after i requested for transaction for and it showed in the bhim app but after the it sucessfully got detected the required amount it did not got approved in the irctc site which led the status of the ticket saying that the ticket is not booked but the amount got detected from the bhim app through the razorpay gateway.
I tried to contact the razor pay but no one responded.
The detail below is the transaction detail.
Transaction id:[protected]
Date: 6 may 2018
Time: 08.29.40
Remarks: irctc services
Sir please help.
Also i have attached the screen shot of the transaction receipt generated and also the status of the ticket.

Hi,

Yesterday, i booked a ticket from using razor pay via upi but ticket didn't get ooked but money was deducted from my bank account.
The money was deducted from my account but ticket is not booked and also not listed in the refund list of arctic showing payment not settled, but my money was deducted from bank. Please refund my money.

My email id is chaitanyasai. [protected]@gmail.com.

Please solve my issue soon. I

Hi,
I am ajay singh patel.
I was booking train ticket in irctc rail connect app via razorpay payment mode.
Amount has been deducted but ticket is not booked.
App showing no response from razorpay bank.
Because of your bank has not responded ticket is not booked but amount is deducted from my account.
So please refund my amount asap.
Transaction i'd is -[protected]

Please find the attachment below.

Hi,
Booked ticket through irctc using razorpay on dt 3.3.18.
Cancelled on 10.4.18.
Refund genarated on 11.4.18.
But refund not credited in account till date (As shown in sbi bank statement)

All supporting documents enclosed ie. Transaction ids forwarded from irctc, booking ticket details, cancellation ticket details, bank statement, statement of ministry of railways via twitter

Thank you,
Shreedutt

I had booked a train ticket through irctc app amount of rs 290 on 26/04/2018 and made the payment through upi app of freecharge to razorpay acount but my transaction not conformed and amount deducted.
So, please arrange for reversal of the amount of 290/- which have been deducted by upi app of razorpay of irctc transaction id:-[protected]
On 26/04/2018.
Upi transaction id:[protected] on 26/04/2018, 05:05 pm
Order id:-hdfaa34fc283ae84849ba7b0de820767

Hey i am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap.
Transaction details-
Amount - 355
Upi/[protected]@/[protected]/irctc mobil.

I have done below mentioned cancellation of tickets through irctc portal :

1. Transaction id : [protected]
Transaction date : 15-apr-2018

2. Transaction id : [protected]
Transaction date : 15-apr-2018

Since payment was made through razorpay while booking, irctc refunded the amount through same channel.

But i have not received the refund amount in my bank account.

Todai i booked ticket from irctc official app for surat to surendranagar and payment is done via upi payment through razorpay, payment deducted from my bank account but till now ticket booking is pending due to the payment is not confirmed from your side till now. here i attached screenshot of irctc status for clear view of complaint. now i want either complition of awaited payment or refund the amount deducted.

There are 2 transactions refund yet to receive.

1st transaction:
Date of transaction : 21.04.2018

Date of debit in account : 22.04.2018

Reference no. : upi[protected][protected]@hdfcbank
My information: name : s p kulkarni virtual address : [protected]@allbank a/c no.:[protected] ifsc: alla0211857 a/s : saving

Beneficiary information : name : razorpay virtual address ; [protected]@hdfcbank a/c no.: [protected] ifsc : hdfc0000499

Amount : s.460.00

Transaction : succceful

Remarks : railway reservation done amount debited but ticket not issued, from irctc mobile

Refund status : not received

2nd transaction:

Date of transaction : 21.04.2018

Date of debit in account : 22.04.2018

Reference no. : upi[protected] [protected]@hdfcbank
My information: name : s p kulkarni virtual address : [protected]@allbank a/c no.:[protected] ifsc: alla0211857 a/s : saving

Beneficiary information : name : razorpay virtual address ; [protected]@hdfcbank a/c no.: [protected] ifsc : hdfc0000499

Amount : s.460.00

Transaction : succceful

Remarks : railway reservation done amount debited but ticket not issued, from irctc mobile

Refund status : not received

Out of 2 refunds claimed i have received 1 refund of rs. 460.00 with reference number :[protected] dated 03.05.2018. Thanks.
But another refund amount still pending.

Team,

I booked a train ticket worth rs 725 by using irctc connect app and paid the amount using razorpay-upi. I cancelled the ticket and it's been 7 days refund amount isn't deposited to my respective bank account. Irctc is showing that the amount deposited to razorpay but my bank ac doesn't show any amount credited back from razorpay. Very frustrating since this should happen promptly. Please solve this issue asap.

Transaction id - [protected]
Upi id - [protected]@hdfcbank
Refund amount - rs 665
Cancellation id - [protected]
Transaction dt - 25th april, 2018
Pnr no - [protected]
Irctc refund status - refunded to bank rzpmob
User id pawan3111

I try to book the ticket irctc app. But ticket not booked amount is debited from my account. It show the transaction failed. But not returned to my account.
Please check return my amount. Amount debited in my hdfc debit card. Transaction id in account statement : [protected] date : 24/04/2018. Irctc app transaction id : [protected] date :[protected]


Please chech and return to my account