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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 35

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B
bharatakg
from Indore, Madhya Pradesh
May 29, 2021
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Address: 32, VIL KHAREHTA KHURD, POST- JAKHEDI

Dear Sir,
I had made three transaction of 600, 600 and 3000 through razorpay platform to RAZ*Purplehues Life Almora IN on 8/5/21 and 9/05/2021 with id [protected], [protected] and [protected] with my credit card . plz help me to back my money from this fake application
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    S
    somesh123
    May 29, 2021
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    Dear Sir/Madam,

    This is for your information that I had paid Rs. 2, 500/- at Spencer's Wallet on 15th May 2021 online from ICICI Bank vide reference no:[protected] but till date my wallet shows 0 balance nor the amount refund to my account.

    I hereby requesting that if you feel that I am not eligible to be a customer of your esteemed organization kindly refund back or add to my wallet the said money within 24 hrs.

    Your action will be highly appreciable.

    Payment Id pay _ HAwMNjvfVZmIat

    Paid On 15th May, 2021

    Method ICICI Bank
    Net Banking

    Email [protected]@yahoo.co.in
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      B
      Bhagirathbarad
      May 29, 2021
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      Address: No
      Website: Ra enterprise silver business hub

      Me should projector ra enterprise silver business hub
      +3 photos
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        A
        Aayan Khan Pathan
        May 28, 2021
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        I have paid amount of 12000 through rozpay but at that time they didn't gives some information about this scam but i lost my 12000.i need my money back. Please help me out.
        Contact details... [protected]
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          K
          Krishnanand Tummala
          from Mumbai, Maharashtra
          May 28, 2021
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          Address: Fasteza.com ,,Prutvi Emperor, New Prabhadevi Rd, Prabhadevi, Mumbai,Mobile +912224221037,

          UPI/DR/[protected]/razorpay/ICIC/[protected]@i/TIYAS Rs 3596 paid for the order 1884. Product not delivered. Comapny website disappeared. Looks like fraud company.Please stop payment of Rs 3596 to this company. Already Complaint given to consumerhelpline.gov.in

          Krishnanand Tummala
          Ph:[protected]
          eamil: [protected]@yahoo.com
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            K
            Kishore Paila Pk
            May 26, 2021
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            I pay Rs.294 to My credit loan app via razorpay, transaction successful but app says money not credited, My transanction I'd is T2105252029343822182170 and my UTR number is[protected] So plz help us as soon as possible
            +1 photos
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              G
              Gowtham06
              May 26, 2021
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              Hello all,
              We request a payment gateway in razor pay for pur new business but we submitted all our proofs and certificate and they given live key after verifying...we are new in this gateway so we recognized and we thought payment Gateway approved our live key..so we started collecting payment from client named Mrs.vijayalakshmi of amount 50000...only because razor pay approved our live key only we started payment getting from client but after payment debited from our client bank account our company bank account not get credited..we asked the razor pay gateway they asked someother explanation of business at end we canceled and requested that we are not using your gateway because at first you approved our business after that you were holding our amount and not crediting in our account...If any liabilities means at first itself you should informed us and terminate us its a rule but from Jan20 u terminated and given mail as 120 days charge back after that we will process your payment but we have waited so long but now 120 days got over on last sat day may22 but till Now no response from razor pay..we are asking our own money back we are doing or not doing business its our wish but at first you approved live key after only we stared payment collecting from one client...But we need not yo explain razor pay we need our amount holder in their un trust management I'm providing the images below with transaction number...eventhough we are responsible for our client so we transferred their own amount from our saving account but razoray holds our amount we need our amount we need not to explain anything to them they promised through customer call they will return after 120 days we trusted their words but they are fake in promising...
              +5 photos
              Razorpay customer support has been notified about the posted complaint.
              Till now no response razor pay are cheating...they should jus refund our own amount but still they didn't take any action...nearly we waited 120 days. Its totally disappointed to believe razorpay
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                D
                DhirajDutta1802
                May 25, 2021
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                Have been using this service since a year but account was suddenly disabled. The customer support person says that 120 days will be required to settle the funds which is not justifiable. Return back my funds. This is completely unethical. Govt should look into this, as how they are exploiting small businesses.
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                  R
                  Raj @nish
                  May 25, 2021
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                  Address: M/s Gunjan Creation New Delhi supplier

                  Dear Sir
                  I am Rajnish Sharma from Faridabad and it is intimated that the 2 no online payments/transactions were made by me on 2nd May 2021 at 11.45PM ( Screenshots of payments are attached herewith) from my Mobikwick wallet through Razorpay pay payment portal to the supplier for a purchase of Boat brand sound bar for TV and a SanDisk Pen drive for delivery period of 10 to 14 days but after making the payments to the supplier no confirmation message of payment, order placed or email for the same was received by me but the payments deducted by Razorpay . Now the seller is not traceable nor goods are received so far. It seems that it is a potential fraud therefore you are requested to please look into the matter, trace the fake seller's firm and his account in which payments were received through Razorpay and investigate the matter in detail so that a FIR can be lodged against him (fraud seller) in Cyber Crime branch at Haryana Polish Sector-17 Faridabad.

                  Thanking You

                  Sincerely Yours
                  Rajnish Sharma
                  M-[protected]
                  +2 photos
                  Razorpay customer support has been notified about the posted complaint.
                  May 25, 2021
                  Updated by Raj @nish
                  Dear Sir
                  I am Rajnish Sharma from Faridabad and it is intimated that the 2 no online payments/transactions were made by me on 2nd May 2021 at 11.45PM ( Screenshots of payments are attached herewith) from my Mobikwick wallet through Razorpay pay payment portal to the supplier for a purchase of Boat brand sound bar for TV and a SanDisk Pen drive for delivery period of 10 to 14 days but after making the payments to the supplier no confirmation message of payment, order placed or email for the same was received by me but the payments deducted by Razorpay . Now the seller is not traceable nor goods are received so far. It seems that it is a potential fraud therefore you are requested to please look into the matter, trace the fake seller's firm and his account in which payments were received through Razorpay and investigate the matter in detail so that a FIR can be lodged against him (fraud seller) in Cyber Crime branch at Haryana Polish Sector-17 Faridabad.

                  Thanking You

                  Sincerely Yours
                  Rajnish Sharma
                  M-[protected]

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                    A
                    Anuj9711164097
                    May 24, 2021
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                    Address: Pitampura

                    We have purchased happiness card and had dinner at Barbeque Nation (Netaji Subhash palace) on 18th Feb'2021. But the amount of Rs.3200 has been deducted. I have raised this concern in February and i got refund of Rs.3200 back to my credit card# [protected] in March'2021.
                    Also, got a call and email from Barbeque nation and offered a fresh happiness card on 17th Mar'2021as a token of apology. But now again Rs.3200 has been deducted and showing in my April month statement with reference to 18th Feb.

                    When the money has been refunded not sure why it has deducted again. When i spoke with BBQ nation again they said due to miscommunication it got deducted so i need to contact Razorpay and then they will refund.
                    +2 photos
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                      T
                      Thandavmurthy
                      May 24, 2021
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                      I ordered office chair buy remmiting Rs:1999 through razor pay as gate way payment mode.. Almost i booked this order a fortnite back, i neither recieved the product nor any reply from the company... Pls deliver the product... Or refund the amount.. If not a fraud case will be booked against ur company...
                      +2 photos
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                        R
                        Rohit Visthala
                        May 24, 2021
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                        Address: Nbt nagar banjarahills hyd road no 12

                        I had done payment of 3000rs for an power bank app By the razorpay. Its done by mistake. Please get back my amount in my account
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                          Thandavmurthy
                          May 23, 2021
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                          I ordered office chair bearing order no:1530 amounting to RS:1999 through Razor pay as the gate way payment mode. Its almost fifteen days spent.. I niether recieved the product.. Nor any message from company. Pls make necessary arrangement to send the product.. Or refund the money.. If not i will book a fraud against ur company..
                          +1 photos
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                            H
                            Harender Choudhary
                            May 22, 2021
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                            Address: Banglore

                            My payment 30000 is mistake by your murchant sent please give me my ammount refund please

                            Mene pehle bhi complaint kari thi aj tak koi refumd ni aya please help me sir
                            Razorpay customer support has been notified about the posted complaint.
                            Ye meri payment ki image h
                            Contact 📞 [protected]

                            My 30000 payment mistake by your merchant santa please refund amount - Comment #3836002 - Image #0
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                              Z
                              Zakir ahmad najar
                              from Chennai, Tamil Nadu
                              May 22, 2021
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                              Hello RazorpayPayment team I am Zakir Ahmad Najar and I was paid 10015.34rupees through razor pay payment gateway to EBorder app. this website is big scammer huge amount of money was strapped, lots of people lost their money and and and I was also one of them so please help me and refund my money kindly.I have paid the sum through paytm account to razorpay now please give my refund back as i have not been given the services of the amount invested.Thank you

                              Name:- Zakir Ahmad Najar
                              Contant No.:- [protected]
                              Upi account:[protected]@paytm
                              UPI Reference number :[protected]
                              Amount debited on :- 12 jan 2021 ; 09:52 AM
                              Amount linked with bank account number :- [protected]
                              ifsc code:- PYTM0123456
                              Amount debited from account:- 3007.08
                              Bank Name :- Paytm payment Bank
                              Email id :- [protected]@gmail.com
                              Please refund the money as soon as possible .Thanks & Regards
                              Contact Number: [protected]

                              I have already registered an complaint but I didn't get any response, please help me to get my money back
                              Razorpay customer support has been notified about the posted complaint.
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                                Z
                                Zakir ahmad najar
                                from Chennai, Tamil Nadu
                                May 21, 2021
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                                Hello RazorpayPayment team I am Zakir Ahmad Najar and I was paid 10015.34rupees through razor pay payment gateway to EBorder app. this website is big scammer huge amount of money was strapped, lots of people lost their money and and and I was also one of them so please help me and refund my money kindly.I have paid the sum through paytm account to razorpay now please give my refund back as i have not been given the services of the amount invested.Thank you

                                Name:- Zakir Ahmad Najar
                                Contant No.:- [protected]
                                Upi account:[protected]@paytm
                                UPI Reference number :[protected]
                                Amount debited on :- 11 jan 2021 ; 05:21 PM
                                Amount linked with bank account number :- [protected]
                                ifsc code:- PYTM0123456
                                Amount debited from account:- 3007.08
                                Bank Name :- Paytm payment Bank
                                Email id :- [protected]@gmail.com
                                Please refund the money as soon as possible .Thanks & Regards
                                Contact Number: [protected]

                                I have already registered an complaint but I didn't get any response, please help me to get my money back
                                Razorpay customer support has been notified about the posted complaint.
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                                  Z
                                  Zakir ahmad najar
                                  from Chennai, Tamil Nadu
                                  May 21, 2021
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                                  Amount has been debited but didn't get any services for the transaction.
                                  I paid money through razorpay to the application which was giving huge amount of money, but on the date 25 jan 2021, the application has been closed by the merchant and looted all my money which I have paid. Now I want my money back by refunding, please help me. I am sharing all my details of the transaction.
                                  Name:- Zakir Ahmad Najar
                                  Amount paid:- 5009.44
                                  UPI REFERENCE NO.:[protected]
                                  TRANSACTION Date:- 11/jan/2021
                                  Razorpay customer support has been notified about the posted complaint.
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                                    G
                                    Gowda121
                                    May 21, 2021
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                                    Hello There
                                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                    “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
                                    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                    Please refund my money in my account as soon as possible.
                                    Name:DHARMESH D E
                                    Investment Date:
                                    25:12:2020
                                    26:12:2020
                                    28:12:2020
                                    06:01:2021
                                    09:01:2021
                                    Cheating Date 25:01:2021
                                    Email iD :[protected]@gmail.com
                                    Transaction Id:
                                    T2012250653290081690340(25:12:2020)

                                    T2012261547213466129438(26:12:2020)

                                    T2012281447197283837278(28:12:2020)

                                    T2101061232587799412725(06:01:2021)

                                    T2101091804342704427282(09:01:2021)
                                    +5 photos
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                                      I
                                      ilyasindore
                                      May 21, 2021
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                                      I have paid Rs.249 to Northernanthes, Rampur on[protected] for purchase of a vegitable cutter on 24/04/2021. But so far the product has not received. Now I could not find out their whereabouts. Please trace out and arrange the refund and help me.
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                                        jaydeep1432
                                        May 21, 2021
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                                        Dear team i have used paymetn transact of Razorpay and i have refund two transaction bcuz its fraud and i want to need refund..u can not refund so i have not use ur Payment marhod of Razor pay.please do the needful..As soon as possible refund my amount
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