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Razorpay Complaints & Reviews

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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 38

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M
Mahi@rao
May 10, 2021
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Address: Kanharwas, Kosli

Sir my payment are on hold from 2 months
I give all bills and invoice but after it, payment are on hold
I face this problem from 2 months
Please solve it
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    M
    Manand9698
    May 10, 2021
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    Address: I don't know

    I did payment to sumyth technologies technologies private limited. But dint get my money back i think its a fraud done by sumyth technologies.

    Kindly please help me and refund my money back.

    Please find below all the transactions id's and amount.
    Transaction ID -. Amount
    [protected]. - 3000
    [protected]. -. 600
    [protected]. -. 600
    [protected]. -. 600
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      S
      S.A. Rahman
      from Hyderabad, Telangana
      May 10, 2021
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      Address: Dabina Maliickpur Kolkata,700145 +91 7436813478

      I paid through SBI debit card TO Razorpay Rs 449/= on 09.5.2021 to 2 in 1 smartwatch plus Airpods but I can not trace the company or my order delivery.

      Please provide me details to whom that payments was made.

      Is it a fraud company?
      I lost the money or can it be refunded to my bank account?

      Syed Abdul Rahman
      +91 [protected]
      +4 photos
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        G
        GovindMoriya55
        May 10, 2021
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        Address: Bangalore Headquarters 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030
        Website: Razorpay

        सर
        मेरे अकाउंट से 5th May 2021 को Razorpay Nach Fail के -295/ काट लिया मुझे नही पता क्यो काटे हैं मैने उन्हें ईमेल भी किया था पर उन्होंने कोई जवाब नही दिया है टोलफ्री नंबर [protected] भी कॉल किया पर कॉल जाती ही नहीं सर मेरे पैसे मुझे वापिस दिलाए

        Please deactivate and refund my money razorpay
        Name-Govind Kourya
        Date of incident-5/5/2021
        SBI Account number-[protected]
        Mobile-[protected]
        [protected]@gmail.com
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          B
          Babujan
          May 8, 2021
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          Address: Jonnabanda. Chetana Housing Colony. Old Alwal.

          On 26th April, 2021, I had booked a 9-in-1 smart chopping and strainer basket and the amount of 309 (which included additional charge for delivery time of 3 days) was paid online and the said
          amount deducted from my bank account vide an sms stating the following:
          "ALERT: You've spent Rs.309.00 at RAZ*Northernanthes on[protected]:20:57:35."
          However, till date I have not received the product nor is there any tracking details of the above.

          Please inform immediately the cause for the delay and ensure quick delivery of the above mentioned item.

          Thanking you,

          Noel C. D. Aiman
          Razorpay customer support has been notified about the posted complaint.
          I take 3000 plan in power bank through razorpay but I didn't find my money back it's totally fraud how I get my money back

          9-in-1 smart chopping and strainer - Comment #3832840 - Image #0
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            G
            Gauri Shanker Gautam
            May 8, 2021
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            मैने दिनांक 24/04/2021 को RAZ* Nothernanthes Rampur IND को slicer के लिये Rs. 309.00 रु0 का payment किया था और तीन मे डिलीवरी होंनी थी, इसी तरह पिछले साल भी Rs 259.00 रू0 का भुगतान किया था, लेकिन अभी तक Slicer नहीं मिला है, कृपया समाधान कराने की कृपा करें।
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              H
              Happy Rajput
              May 8, 2021
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              91 club fraud

              Hello 91club Team

              I'm Akash kumar and I was paid ₹30000 through pay u money payment getaway to 91club website.
              This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
              More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
              And I was also one of them .
              So please help me and refund my money kindly.
              br...
              +3 photos
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              M
              Mahi@rao
              May 7, 2021
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              Address: Kosli rewari

              Dear team
              My payment are hold on rozorpay account from 2 months
              I summited all bills and invoice after that they says your problem solve within 2 days and they contact us for more clarification but they didn't do anything I report many times on their dashboard but they don't do any action my payment are on hold from 2 months.
              Please solve my problem
              +1 photos
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              May 07, 2021
              Updated by Mahi@rao
              Sattlement on hold problem

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                H
                Happy Rajput
                May 7, 2021
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                Hello 91club Team

                I'm Akash kumar and I was paid ₹10000 through pay u money payment getaway to 91club website.
                This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                And I was also one of them .
                So please help me and refund my money kindly.

                Date[protected]
                Transaction ID
                T2104120948030776661863

                Date[protected]
                Transaction ID
                T2104130939037467551557

                Date[protected]
                Transaction ID
                T2104140915413593000534
                +3 photos
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                  L
                  Laxman14893
                  May 7, 2021
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                  Refund my money as soon as possible, I Can not contact with merchant, He did not responding me."
                  Name - Laxman Singh
                  Email - [protected]@gmail.com
                  Contact number -[protected]
                  UTR NUMBER[protected]
                  Transaction I'd - P2011250010445313301989
                  Amount - 14000
                  Company name - Razorpay
                  +1 photos
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                    K
                    Kempya
                    May 7, 2021
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                    Loan purpose i will paid 294 amount but loan amount not came sir
                    +1 photos
                    Razorpay customer support has been notified about the posted complaint.
                    I have purchase 3000 plan on power bank through razorpay but I didn't withdraw my money it's totally fraud. how I get my money back

                    Loan purpose - Comment #3832839 - Image #0
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                      A
                      atg201
                      May 7, 2021
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                      Hello,
                      My account is disabled and I can't login to my account also.
                      The settlement is also pending over there.
                      I request you to please release the settlement at least and then you can disable the account.

                      I am tired now sending mails again and again to razorpay for release of the settlement

                      If you will not release my pending settlement now then I will file a case against RAZORPAY for not releasing the merchant's settlement and holding it for unjustified reasons.

                      SO I REQUEST YOU FOR THE LAST TIME TO PLEASE RELEASE MY SETTLEMENTS ATLEAST AND THEN YOU CAN DISABLE THE ACCOUNT.

                      Registered EMAIL ID: [protected]@gmail.com
                      MERCHANT ID: GPuzZXgYkXdaY
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                        atg201
                        May 7, 2021
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                        Hello,
                        My account is disabled and I can't login to my account also.
                        The settlement is also pending over there.
                        I request you to please release the settlement at least and then you can disable the account.

                        I am tired now sending mails again and again to razorpay for release of the settlement

                        If you will not release my pending settlement now then I will file a case against RAZORPAY for not releasing the merchant's settlement and holding it for unjustified reasons.

                        SO I REQUEST YOU FOR THE LAST TIME TO PLEASE RELEASE MY SETTLEMENTS ATLEAST AND THEN YOU CAN DISABLE THE ACCOUNT.

                        Registered EMAIL ID: [protected]@gmail.com
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                          K
                          Karanrastogi01
                          May 6, 2021
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                          Had done a merchant transaction of rupees 30000. Through phonepe (paytm payments bank). Transaction successful but merchant says. They have not received any payment. After that I contact to the payment getway razorpay. After 1 month they says contact to your bank an file a chargeback against this transaction. Then I contact to paytm payments bank. They says we have received confirmation from merchants bank Icici bank that the required service has been delivered to me. But I have not received any service for that transaction. But after some time we realize that the merchant was a scammer. The name of the merchant application was theshoppers. And merchant name on getway was Shree Ganesh traders. And now paytm say contact npci and file a complaint against this transaction.
                          Kindly help me to retrieve my amount back..
                          Upi reference no.[protected]
                          Transaction date 13/01/21
                          Transaction amount INR 30000.
                          Issuing bank name paytm payments bank
                          P2P application name phonepe
                          +2 photos
                          Razorpay customer support has been notified about the posted complaint.
                          May 09, 2021
                          Updated by Karanrastogi01
                          It's already been 3 days. And I've not received any response from you and razorpay.
                          May 14, 2021
                          Updated by Karanrastogi01
                          It's already been 8 days but didn't get any response from your side and razorpay. What should I do.

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                            S
                            Shashikala singh
                            May 4, 2021
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                            Address: # 305, 5th Cross, Ist stage, Gayatripuram

                            Through online fasttag i had apploef for fasttag card and paid the amount of rs.375 on 26 nov 2020 through razarpay

                            Transaction id[protected]
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                              S
                              sujeetdahale
                              May 4, 2021
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                              Address: LOVE OF DEAL SURAT

                              Please check this transaction done on dated 12 april 2021 to raz love of deal surat in having amount 499.82 through your channel nieither we have received order not received any refund of payment . Please refund this payment asap. We have already tried all efforts to contact this firm but all in vain . Nobody is receiving call no any answer or reply after taking payment. Please provide refund or contact details of this firm which is tie up with you as you are a channel partner for taking payment for this firm. We are initiating necessary legel action against fraud cheating under penel code 420.
                              Regards
                              sujeet [protected]
                              +1 photos
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                              May 04, 2021
                              Updated by sujeetdahale
                              provide details of your tie up firm so that we will get refund
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                                as9667038
                                May 4, 2021
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                                My payment debited from my account and ticket is not book
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                                  Akshaygovande
                                  May 3, 2021
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                                  I am Akshay Govande, today i. E. On 03-may-2021, i made an attempt to place an order with pizza hut through online mobile app,
                                  Also we made the payment through payment gateway of razorpay pvt ltd, noida for an amount of 820.06.
                                  But the order id not generated and as well as the order not received. Even, the amount is also not refunded. i request the concerned authorities to look into matter and kindly initiate refund process.

                                  I am also attaching the communication i made with razorpay for your information.
                                  Upi Transaction ID:[protected]
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                                    Gulzar_Hussain
                                    May 1, 2021
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                                    Few days back i have ordered a slicer from northernanthem fraud website and i got debited from 309 rupees after that they had not delivered me anything and i am also not able to find their website and they have told the wrong support email and number and the payment was initiated through razorpay, please help me to get my money refund i will be very thankful.
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                                      M
                                      Merchant ID GzkLy40YfzZ9fD
                                      May 1, 2021
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                                      Address: Mumbai India

                                      Dear Sir/Madam,

                                      STILL ACTIVATION OF ACCOUNT SHOWING KYC UNDER REVIEW WHICH IS NOT ACTIVE TILL DATE FROM LAST 10 DAYS AND YOU ARE DELAYING. AND
                                      REALLY PATHETIC SERVICE..IF YOU CANT ACTIVATE MY ACCOUNT WITH ACCEPTING ALL INTERNATIONAL PAYMENTS THROUGH ALL TYPES OF CREDIT CARDS INCLUDING AMEX WITH INSTANT PAYOUT THEN LETS CLOSE THIS ACCOUNT AND SETTLE REMAINING AMOUNT..I WILL DO FROM OTHER GATEWAY.

                                      https://dashboard.razorpay.com/app/ticket-support/rzp/H1TqmXZoFlDk6X/conversatio...

                                      As per previous chat with customer care support through Razorpay Dashboard last 10days with lack of professionalism without solution, we are not happy with you.
                                      We had changed our old website to updated website https://www.aimatrader.com by 20th April and even we have made necessary changes by updating the same website in our profile by 20th April, but till date your pathetic customer care couldn't activate the account because still it is showing kyc under review.Its creating wrong impact on our business with business losses as my 99% customer base is international.

                                      Please take necessary seniors approval to make account active with website (www.aimatrader.com) on urgent basis with updating website along with urgent Approvals from your seniors for International payments acceptance by doing Paypal link active because we have paypal account is active.

                                      Even for instant settlement payout to us, because our transaction may reach till 100Cr also because all transactions would be international clients payments through all International credit cards including Amex Cards or debit cards or wallet and for the same on priority basis with updation of website (www.aimatrader.com).
                                      Kindly intervene with necessary approvals from seniors which are in loop in internal mails to help us with solution.
                                      Awaiting your positive reply.
                                      RegardsHealthy BiteSumedh Shivasharan[protected]/[protected]
                                      Razorpay customer support has been notified about the posted complaint.
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