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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 38

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A
Abdul Qadoos
May 11, 2021
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Please I have paid RS 75000 from this site to power bank app but now the application is not withdrwaing our investment from last two days .so I wanna to refund this amount
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    D
    D.V. Lokeswara Rao
    May 11, 2021
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    Address: Pydimamba Colony, Flat No. 104, Nagalakshmi Nilayam, Vepagunta,

    On 26th April, 2021, I had booked a 9-in-1 smart chopping and strainer basket and the amount of 249/- was paid online and the said amount deducted from my bank account vide an sms stating the following:
    "Dear Customer, Thx for INB txn of Rs.249.00 from A/c x9026 to RAZORPAY S. Ref IGALAIYDH3 on[protected]: 19.24."

    However, till date I have not received the product nor is there any tracking details of the above.

    Please inform immediately the cause for the delay and ensure quick delivery of the above mentioned item.

    Thanking you,
    Razorpay customer support has been notified about the posted complaint.
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      R
      Ravi teja.123
      May 11, 2021
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      Address: Mahoba

      There is a application, named power bank doing fraud and accepting payments through razorpay.The application taking money from lot of people and giving them much more benefits day by day but now a days much money of lots of people struck and not withdrawing . please help me and more people like me
      Thanks
      Razorpay customer support has been notified about the posted complaint.
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        M
        Mahi@rao
        May 10, 2021
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        Address: Kanharwas, Kosli

        Sir my payment are on hold from 2 months
        I give all bills and invoice but after it, payment are on hold
        I face this problem from 2 months
        Please solve it
        Razorpay customer support has been notified about the posted complaint.
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          M
          Manand9698
          May 10, 2021
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          Address: I don't know

          I did payment to sumyth technologies technologies private limited. But dint get my money back i think its a fraud done by sumyth technologies.

          Kindly please help me and refund my money back.

          Please find below all the transactions id's and amount.
          Transaction ID -. Amount
          [protected]. - 3000
          [protected]. -. 600
          [protected]. -. 600
          [protected]. -. 600
          Razorpay customer support has been notified about the posted complaint.
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            S
            S.A. Rahman
            from Hyderabad, Telangana
            May 10, 2021
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            Address: Dabina Maliickpur Kolkata,700145 +91 7436813478

            I paid through SBI debit card TO Razorpay Rs 449/= on 09.5.2021 to 2 in 1 smartwatch plus Airpods but I can not trace the company or my order delivery.

            Please provide me details to whom that payments was made.

            Is it a fraud company?
            I lost the money or can it be refunded to my bank account?

            Syed Abdul Rahman
            +91 [protected]
            Razorpay customer support has been notified about the posted complaint.
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              G
              GovindMoriya55
              May 10, 2021
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              Address: Bangalore Headquarters 1st Floor, SJR Cyber, 22, Laskar Hosur Road, Adugodi, Bangalore, Karnataka - 560030
              Website: Razorpay

              सर
              मेरे अकाउंट से 5th May 2021 को Razorpay Nach Fail के -295/ काट लिया मुझे नही पता क्यो काटे हैं मैने उन्हें ईमेल भी किया था पर उन्होंने कोई जवाब नही दिया है टोलफ्री नंबर [protected] भी कॉल किया पर कॉल जाती ही नहीं सर मेरे पैसे मुझे वापिस दिलाए

              Please deactivate and refund my money razorpay
              Name-Govind Kourya
              Date of incident-5/5/2021
              SBI Account number-[protected]
              Mobile-[protected]
              [protected]@gmail.com
              Razorpay customer support has been notified about the posted complaint.
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                B
                Babujan
                May 8, 2021
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                Address: Jonnabanda. Chetana Housing Colony. Old Alwal.

                On 26th April, 2021, I had booked a 9-in-1 smart chopping and strainer basket and the amount of 309 (which included additional charge for delivery time of 3 days) was paid online and the said
                amount deducted from my bank account vide an sms stating the following:
                "ALERT: You've spent Rs.309.00 at RAZ*Northernanthes on[protected]:20:57:35."
                However, till date I have not received the product nor is there any tracking details of the above.

                Please inform immediately the cause for the delay and ensure quick delivery of the above mentioned item.

                Thanking you,

                Noel C. D. Aiman
                Razorpay customer support has been notified about the posted complaint.
                I take 3000 plan in power bank through razorpay but I didn't find my money back it's totally fraud how I get my money back
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                  G
                  Gauri Shanker Gautam
                  May 8, 2021
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                  मैने दिनांक 24/04/2021 को RAZ* Nothernanthes Rampur IND को slicer के लिये Rs. 309.00 रु0 का payment किया था और तीन मे डिलीवरी होंनी थी, इसी तरह पिछले साल भी Rs 259.00 रू0 का भुगतान किया था, लेकिन अभी तक Slicer नहीं मिला है, कृपया समाधान कराने की कृपा करें।
                  Razorpay customer support has been notified about the posted complaint.
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                    H
                    Happy Rajput
                    May 8, 2021
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                    91 club fraud

                    Hello 91club Team

                    I'm Akash kumar and I was paid ₹30000 through pay u money payment getaway to 91club website.
                    This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                    More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                    And I was also one of them .
                    So please help me and refund my money kindly.
                    br...
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                    M
                    Mahi@rao
                    May 7, 2021
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                    Address: Kosli rewari

                    Dear team
                    My payment are hold on rozorpay account from 2 months
                    I summited all bills and invoice after that they says your problem solve within 2 days and they contact us for more clarification but they didn't do anything I report many times on their dashboard but they don't do any action my payment are on hold from 2 months.
                    Please solve my problem
                    Razorpay customer support has been notified about the posted complaint.
                    May 07, 2021
                    Updated by Mahi@rao
                    Sattlement on hold problem

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                      Happy Rajput
                      May 7, 2021
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                      Hello 91club Team

                      I'm Akash kumar and I was paid ₹10000 through pay u money payment getaway to 91club website.
                      This website is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
                      More than 5 lakh people lost their money .And each individual lost between 500 to 1 lak
                      And I was also one of them .
                      So please help me and refund my money kindly.

                      Date[protected]
                      Transaction ID
                      T2104120948030776661863

                      Date[protected]
                      Transaction ID
                      T2104130939037467551557

                      Date[protected]
                      Transaction ID
                      T2104140915413593000534
                      Razorpay customer support has been notified about the posted complaint.
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                        L
                        Laxman14893
                        May 7, 2021
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                        Refund my money as soon as possible, I Can not contact with merchant, He did not responding me."
                        Name - Laxman Singh
                        Email - [protected]@gmail.com
                        Contact number -[protected]
                        UTR NUMBER[protected]
                        Transaction I'd - P2011250010445313301989
                        Amount - 14000
                        Company name - Razorpay
                        Razorpay customer support has been notified about the posted complaint.
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                          K
                          Kempya
                          May 7, 2021
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                          Loan purpose i will paid 294 amount but loan amount not came sir
                          Razorpay customer support has been notified about the posted complaint.
                          I have purchase 3000 plan on power bank through razorpay but I didn't withdraw my money it's totally fraud. how I get my money back
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                            A
                            atg201
                            May 7, 2021
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                            Hello,
                            My account is disabled and I can't login to my account also.
                            The settlement is also pending over there.
                            I request you to please release the settlement at least and then you can disable the account.

                            I am tired now sending mails again and again to razorpay for release of the settlement

                            If you will not release my pending settlement now then I will file a case against RAZORPAY for not releasing the merchant's settlement and holding it for unjustified reasons.

                            SO I REQUEST YOU FOR THE LAST TIME TO PLEASE RELEASE MY SETTLEMENTS ATLEAST AND THEN YOU CAN DISABLE THE ACCOUNT.

                            Registered EMAIL ID: [protected]@gmail.com
                            MERCHANT ID: GPuzZXgYkXdaY
                            Razorpay customer support has been notified about the posted complaint.
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                              atg201
                              May 7, 2021
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                              Hello,
                              My account is disabled and I can't login to my account also.
                              The settlement is also pending over there.
                              I request you to please release the settlement at least and then you can disable the account.

                              I am tired now sending mails again and again to razorpay for release of the settlement

                              If you will not release my pending settlement now then I will file a case against RAZORPAY for not releasing the merchant's settlement and holding it for unjustified reasons.

                              SO I REQUEST YOU FOR THE LAST TIME TO PLEASE RELEASE MY SETTLEMENTS ATLEAST AND THEN YOU CAN DISABLE THE ACCOUNT.

                              Registered EMAIL ID: [protected]@gmail.com
                              Razorpay customer support has been notified about the posted complaint.
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                                K
                                Karanrastogi01
                                May 6, 2021
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                                Had done a merchant transaction of rupees 30000. Through phonepe (paytm payments bank). Transaction successful but merchant says. They have not received any payment. After that I contact to the payment getway razorpay. After 1 month they says contact to your bank an file a chargeback against this transaction. Then I contact to paytm payments bank. They says we have received confirmation from merchants bank Icici bank that the required service has been delivered to me. But I have not received any service for that transaction. But after some time we realize that the merchant was a scammer. The name of the merchant application was theshoppers. And merchant name on getway was Shree Ganesh traders. And now paytm say contact npci and file a complaint against this transaction.
                                Kindly help me to retrieve my amount back..
                                Upi reference no.[protected]
                                Transaction date 13/01/21
                                Transaction amount INR 30000.
                                Issuing bank name paytm payments bank
                                P2P application name phonepe
                                Razorpay customer support has been notified about the posted complaint.
                                May 09, 2021
                                Updated by Karanrastogi01
                                It's already been 3 days. And I've not received any response from you and razorpay.
                                May 14, 2021
                                Updated by Karanrastogi01
                                It's already been 8 days but didn't get any response from your side and razorpay. What should I do.

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                                  S
                                  Shashikala singh
                                  May 4, 2021
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                                  Address: # 305, 5th Cross, Ist stage, Gayatripuram

                                  Through online fasttag i had apploef for fasttag card and paid the amount of rs.375 on 26 nov 2020 through razarpay

                                  Transaction id[protected]
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                                    S
                                    sujeetdahale
                                    May 4, 2021
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                                    Address: LOVE OF DEAL SURAT

                                    Please check this transaction done on dated 12 april 2021 to raz love of deal surat in having amount 499.82 through your channel nieither we have received order not received any refund of payment . Please refund this payment asap. We have already tried all efforts to contact this firm but all in vain . Nobody is receiving call no any answer or reply after taking payment. Please provide refund or contact details of this firm which is tie up with you as you are a channel partner for taking payment for this firm. We are initiating necessary legel action against fraud cheating under penel code 420.
                                    Regards
                                    sujeet [protected]
                                    Razorpay customer support has been notified about the posted complaint.
                                    May 04, 2021
                                    Updated by sujeetdahale
                                    provide details of your tie up firm so that we will get refund
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                                      as9667038
                                      May 4, 2021
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                                      My payment debited from my account and ticket is not book
                                      Razorpay customer support has been notified about the posted complaint.
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