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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
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Razorpay reviews & complaints page 36

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A
Ajay KT
May 17, 2021
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Didn't Get That Item

Have paid to the website Northernanthes for a Smart Eatch and Headset but after I searched I could not find the website. I did not receive the product. I paid 499 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.The number is [protected] and the email id is
[protected]@razorpay.com...
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Patel upendra v
May 17, 2021
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Buying Drone

Please refund my money...
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Pavan kumar435
May 17, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Refund payment

Website:Www.power bank app

I had paid 600 to power bank app
But not recevied payment
Plz help payment...
+2 photos
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Pavan kumar435
May 16, 2021
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Power bank app

Power bank app in i am added money after that the app will closed
My money not withdraw and my invest 600 also not recevied plz help...
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dinto86
May 16, 2021
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Complaint

Website:Northernanthes

Sir i have paid for smart watch through net banking in Northernanthes. i did not get the product till yet . will i get the product or my money back . if i get my ordered product how many days i want to wait for it . please replay ....
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Shiv kumar Upadhya
May 16, 2021
May 20, 2021
This thread was updated on May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund request

Address:Dabina MalIickpur, Kolkata, 700145

My order number :- 3862, which was not yet received. Even not received any order confirmation for the same. Hence I request for the cancellation of my order and refund the amount paid ₹449...
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Kehsihba1
May 16, 2021
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Need explaination on payment gateway fraud

On 7 april 2021 i do 3 transaction in power bank named app through razorpay payment gateway i also attached a screenshot of that so i[censored] take money from my account and transfer to powerbank so how u dont know that where u given my money that is a fraud or a scam i need explanation on that as a human right and i need my money back from your side...
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K
Kunarraju
May 15, 2021
May 27, 2021
This thread was updated on May 27, 2021
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I had paid payment but I don't get services

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide

rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

and didn't provide me services perfectly as it promised to me, But it cheated me and scammed...
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Sir I had paid money to fraud burse app from your razor pay account sir I have lost my 30000/- iam very poor I have taken loan and paid the amount please check and pay the money you should look like God for helping us...
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7
7018463895
May 15, 2021
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Power Bank scam

Address:V.p.o Gehrwin Teh. Jhandutta distt. Bilaspur Himachal Pradesh Pin code 174034.
Website:www.makedollars.in/dist/index.html#/login?code=87316449

Hello razorpay.
I am Puneet and I was paid Rs.6600 razorpay.
Through razorpay payments getaway to Power Bank razorpay.
This website is big scammer. Huge ammount of money was strapped lots of people going to dipression for this scam.
More than 5 lakh people lost their money and each individual lost between 600 to 3 lakh.
And I was also one of them.
So please help me and refund my money kindly.br...
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SUPS@5198
May 15, 2021
May 15, 2021
This thread was updated on May 15, 2021
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Money debited but didn't received product and not even information of order ( tracking number, etc.)

I ordered a bean bag from the company name Northernanthes...
I paid money through BHIM UPI to razorpay@sbi...
But didn't received any response (product and not even tracking number)...
I thought the site was genuine but it's coming out to be fraud because
A month has passed now...
I want my money back...
Please help me to get my money back......
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R
Rahul5732
May 15, 2021
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Wish shop app

Wish shop company is no longer paying the withdrawal of customers.
Since we recharged on this site using razorpay security and services.
Please help us to overcome this..
As the razorpay company has connection with wish shop company.
I lost my 500rs. Please refund my money....
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I have paid for order through payment gateway of razorpay but my order is get cancelled and not showing I am paid. Order id: #37083
Payment ID: pay_HAjlj016iVSioD
Date: 14/05/21
Paymenet method: upi
Registered email: [protected]@gmail.com.
I am in big trouble....
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kamal kumar4555
May 14, 2021
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Razorpay I have paid payment but I didn't get serivess

Address:merchant membership Number : 3731896 (this app downloaded from google play store App Name Power Bank

Hello razorpay Team

I am Kamal KUmarr and I was paid
12000 INR (as 4 times payments done of 3000 INR dated 8-9 May 2021) through razorpay payment
gateway power bank app This power bank app is big scammer
Huge amount of money was strapped. Lots of people going to depression for this scam
More than 1lakh people lost their money. And each individual lost between 250 to 1lakh.
And I was also one...
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Rahul5732
May 14, 2021
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Health product

I purchased a cream through razorpay from website netforhealth.com. total money was 351rs. But they cheated and did not deliver the product.
Please refund my money.

Collect ID- C2105080744507086299690
Transaction ID- T2105080745328111213958...
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L
Logesh Damodaran
May 14, 2021
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Only shopping paid , product not received

I have used razor pay to purchase kids clothing in online, now the website is not working, am facing multiple fraud vendors using razor pay as gateway, kindly help to get refund, transaction details mentioned below.
Hi Logesh, thanks for your purchase of Rs. 447.00 from toexsliders! View order (#4129): https://toexsliders.myshopify.com/[protected]/orders/93e2435d9b8954b59edc75d9cc4...br...
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Logesh Damodaran
May 14, 2021
May 14, 2021
This thread was updated on May 14, 2021
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Recently I have sent money to power bank app

Dear Customer, Thx for INB txn of Rs.600 frm A/c X9004 to RazorPay E. Ref IGALCGLPC8 on 09May21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

I have sent money to power Bank app, it's closed now, how the razorpay allowed fraud company has gate way, help me to get refund my money....
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C
Chinmay Kaloti
May 13, 2021
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Power bank app

Money transferred to power bank app on 11 May 2021through BHIM app

Power bank app closed

Please initiate refund app

[protected]@upi...
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K
Kalpesh kunar
May 13, 2021
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I'm complaining about my product are not delivered

Recently ordered a 2 In 1 smartwatch worth rupees 449 through razorpay and as of now, I have not received any status update regarding my order . I have also tried to contact them using email and phone but the email and phone numbers do not exist. I request you to immediately issue a refund to my account......
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V
Vellatech
May 13, 2021
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Power Bank Fraud

I have purchased ₹2400 plan on power bank and it has gone and totally frauded my money .I transfer money through razor pay so kindly help me to recover my money....
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