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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 36

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J
jaydeep1432
May 21, 2021
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Dear team i have used paymetn transact of Razorpay and i have refund two transaction bcuz its fraud and i want to need refund..u can not refund so i have not use ur Payment marhod of Razor pay.please do the needful..As soon as possible refund my amount
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    Nikita Divekar
    May 20, 2021
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    I have paid Rs.294 to Logic academy on the name of Loan Processing fees but they are not reply to my mail and also Not gives the loan Amount also the app provided by merchant is fake I have all the proof of payment Please resolve my problem and reverse the money

    The transaction number is
    pay_HD2C9BIEsfiA0S
    +1 photos
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      Dinesh sandeep
      May 20, 2021
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      Address: Prince syndicate, Sangeetha market, Chickpet main road, Bangalore

      I had paid 240000 to an app named POWER BANK APP which duped me and closed the app without giving me any returns.i have all the transaction details made from my debit card.hope u can help me getting back the amount.
      +1 photos
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        R
        Rizwan ul qasim
        May 19, 2021
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        Hello sir/mam, I am rizwan ul qasim, I paid an amount of 9999 on 24/jan/2021 to an application which was giving a huge amount of money after investing, but on the date 25 jan 2021, the merchant has cheated, they(merchant) came out to b fraud and looted my whole money. Amount has been debited but i didn't get any services for the transaction, now I requested you to help me to get my money back . It will be your most kindness. Thank you.
        I am also sharing my details of the transaction below

        Name:- Mohd Rizwan wagay
        Transaction Amount:- 9999
        Google Transation id:- CICAgKCLod7oeg
        UPI transaction id:[protected]
        Transacton Date:-24/jan/2021
        UPI id :- [protected]@okaxis
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          W
          Williams Willee
          from Kannangad, Kerala
          May 18, 2021
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          Dear Sir and Team,

          I have made two payments of Rs.3000 each in total Rs.6000 on 08 May 2021 to the fake app Power Bank app through Freerecharge to Razorpay Software Pvt Ltd. We have been scammed by fraud company Power bank App which was available earlier in Google Playstore with Good rating and reviews. Now the app and company no longer exist. All the payment providers will perform the KYC due diligence on the entities, for sure will be having details of the actual power bank owner's, beneficiaries, signatories, directors. Please assist us to raise complaint and take necessary action on them to help us to get the refunds of each victim's.

          Thank you
          +3 photos
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            Z
            Zakir ahmad najar
            from Chennai, Tamil Nadu
            May 18, 2021
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            Hello RazorpayPayment team I am Zakir Ahmad Najar and I was paid 10015.34rupees through razor pay payment gateway to EBorder app. this website is big scammer huge amount of money was strapped, lots of people lost their money and and and I was also one of them so please help me and refund my money kindly.I have paid the sum through paytm account to razorpay now please give my refund back as i have not been given the services of the amount invested.Thank you

            Name:- Zakir Ahmad Najar
            Contant No.:- [protected]
            Upi account:[protected]@paytm
            UPI Reference number :[protected]
            Amount debited on :- 10 jan 2021 ; 08:11 PM
            Amount linked with bank account number :- [protected]
            ifsc code:- PYTM0123456
            Amount debited from account:- 10015.34
            Bank Name :- Paytm payment Bank
            Email id :- [protected]@gmail.com
            Please refund the money as soon as possible .Thanks & Regards
            Contact Number: [protected]

            I have already registered an complaint but I didn't get any response, please help me to get my money back
            +1 photos
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              R
              Ramankutty Cottayangad
              May 18, 2021
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              Address: Rampur

              I have paid Rs.249 to Northernanthes, Rampur on[protected] for purchase of a vegitable cutter. But so far the product has not received. Now I could not find out their whereabouts. Please trace out and arrange the refund and help me.
              Ramankutty.
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                A
                ashutosh.gupta.mca
                May 18, 2021
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                I am reporting fraud on behalf of my father, who is the victim.

                This below transaction has not been done from our side. My father received the amount debited messages from the SBI bank. We block the SBI account.

                Please register our complaint. I want my father's hard earned money back.

                Date of incident - 17-May-2021
                Rupees deducted - INR 179000 total (40000 + 40000 + 40000 + 40000 + 19000)

                Thanks
                Ashutosh
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                  A
                  Ajay KT
                  May 17, 2021
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                  Have paid to the website Northernanthes for a Smart Eatch and Headset but after I searched I could not find the website. I did not receive the product. I paid 499 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.The number is [protected] and the email id is
                  [protected]@razorpay.com
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                    P
                    Patel upendra v
                    May 17, 2021
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                    Please refund my money
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                      P
                      Pavan kumar435
                      May 17, 2021
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                      Website: Www.power bank app

                      I had paid 600 to power bank app
                      But not recevied payment
                      Plz help payment
                      +2 photos
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                      May 17, 2021
                      Updated by Pavan kumar435
                      I had paid to 600 power bank app
                      But not recevied money

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                        Pavan kumar435
                        May 16, 2021
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                        Power bank app in i am added money after that the app will closed
                        My money not withdraw and my invest 600 also not recevied plz help
                        +1 photos
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                          D
                          dinto86
                          May 16, 2021
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                          Website: Northernanthes

                          Sir i have paid for smart watch through net banking in Northernanthes. i did not get the product till yet . will i get the product or my money back . if i get my ordered product how many days i want to wait for it . please replay .
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            Shiv kumar Upadhya
                            May 16, 2021
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                            Resolved

                            Address: Dabina MalIickpur, Kolkata, 700145

                            My order number :- 3862, which was not yet received. Even not received any order confirmation for the same. Hence I request for the cancellation of my order and refund the amount paid ₹449
                            +3 photos
                            May 18, 2021
                            Complaint marked as Resolved 
                            Not yet received refund
                            Razorpay customer support has been notified about the posted complaint.
                            Still not received refund
                            Will i get my refund Or i have to go for Consumer care...
                            I need as soon as possible
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                              K
                              Kehsihba1
                              May 16, 2021
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                              On 7 april 2021 i do 3 transaction in power bank named app through razorpay payment gateway i also attached a screenshot of that so i[censored] take money from my account and transfer to powerbank so how u dont know that where u given my money that is a fraud or a scam i need explanation on that as a human right and i need my money back from your side
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                                K
                                Kunarraju
                                May 15, 2021
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                                Hello There
                                I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide

                                rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".

                                and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund

                                my amount in my account,

                                Please refund my money in my account as soon as possible.

                                Name. AKULETI KUMAR RAJU
                                Investment date. 09 Jan 2021
                                Cheating date. 25 Jan 2021
                                Email ID. kumarraju[protected]@gmail.com
                                UPI Reference No:[protected]
                                +1 photos
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                                May 27, 2021
                                Updated by Kunarraju
                                I haven't received any help from razorpay, they are say that they are just gate pay but I paid only to the razorpay. I need my refund back please help me sir
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                                  Y
                                  Yakub2002
                                  May 15, 2021
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                                  Sir I had paid money to fraud burse app from your razor pay account sir I have lost my 30000/- iam very poor I have taken loan and paid the amount please check and pay the money you should look like God for helping us
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                                    7
                                    7018463895
                                    May 15, 2021
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                                    Address: V.p.o Gehrwin Teh. Jhandutta distt. Bilaspur Himachal Pradesh Pin code 174034.
                                    Website: www.makedollars.in/dist/index.html#/login?code=87316449

                                    Hello razorpay.
                                    I am Puneet and I was paid Rs.6600 razorpay.
                                    Through razorpay payments getaway to Power Bank razorpay.
                                    This website is big scammer. Huge ammount of money was strapped lots of people going to dipression for this scam.
                                    More than 5 lakh people lost their money and each individual lost between 600 to 3 lakh.
                                    And I was also one of them.
                                    So please help me and refund my money kindly.
                                    My transaction i.d is
                                    [protected]
                                    Rs 600 dated April 13, 2021.
                                    And
                                    [protected]
                                    Rs 6000 dated April 16, 2021.
                                    I pay from Google pay.
                                    +2 photos
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                                      S
                                      SUPS@5198
                                      May 15, 2021
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                                      I ordered a bean bag from the company name Northernanthes...
                                      I paid money through BHIM UPI to [protected]@sbi...
                                      But didn't received any response (product and not even tracking number)...
                                      I thought the site was genuine but it's coming out to be fraud because
                                      A month has passed now...
                                      I want my money back...
                                      Please help me to get my money back...
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      May 15, 2021
                                      Updated by SUPS@5198
                                      I m attaching screenshot of transaction from UPI
                                      Please not only me...but so many peoples have fallen for this...
                                      Please help us...

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                                        Rahul5732
                                        May 15, 2021
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                                        Wish shop company is no longer paying the withdrawal of customers.
                                        Since we recharged on this site using razorpay security and services.
                                        Please help us to overcome this..
                                        As the razorpay company has connection with wish shop company.
                                        I lost my 500rs. Please refund my money.
                                        +1 photos
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