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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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1904
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Razorpay reviews & complaints page 33

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S
Sudip8327
Jul 29, 2021
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Address: Kanaka Pur

Recharge money pending refund my money
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    neelkanth jaiswal
    Jul 29, 2021
    Resolved
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    Resolved

    Address: Neelkanth Jaiswal D65/269D-1Lahartara,Buliya, Varanasi,221002, Uttar Pradesh Mobile: 6394443916

    We had made the medicine online from a Dhani pharmacy, which we paid through on the phone pe which was paid on a daily basis, but my money was deducted from my phonepe, but I want my money back because my medicine has been cancelled. Please refund my money. We had called on the phone. Said on the phone that there is no mistake on our part. If there is a mistake on the part of rizipay then you are requested to return our payment to us. I am sending all my screenshots to you in detail because my medicine is canceled and I want my money back.
    Jul 29, 2021
    Complaint marked as Resolved 
    We had made the medicine online from a Dhani pharmacy, which we paid through on the phone pe which was paid on a daily basis, but my money was deducted from my phonepe, but I want my money back because my medicine has been cancelled. Please refund my money. We had called on the phone. Said on the phone that there is no mistake on our part. If there is a mistake on the part of rizipay then you are requested to return our payment to us. I am sending all my screenshots to you in detail because my medicine is canceled and I want my money back. mobile - 6394443916
    Razorpay customer support has been notified about the posted complaint.
    Jul 29, 2021
    Updated by neelkanth jaiswal
    plz refund my money
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      K
      Kavita Malviya
      Jul 27, 2021
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      Scratch card pe scratch kiya jisme ye bataya tha k 2140 rs win kiya but wo to mere hi account se deduct ho gaye. Plz refund my money.
      Transactions I'd T2107240826138273460585
      Razorpay customer support has been notified about the posted complaint.
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        J
        JeetRaval
        Jul 25, 2021
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        Website: F-kmall.com

        Hello sir i got a message from a person telling that they work for amazon and they have are increasing amazon merchant sales and they used payment method through link on 19th sir and the website is F-kmall.com and sir i have lost 86000rs sir please help regarding this and contact me
        Razorpay customer support has been notified about the posted complaint.
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          Z
          Zack Knight Snow Pohthmi
          Jul 24, 2021
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          Address: [email protected]

          I buy 400 diamond but not get diamond plz fixed this issue ###
          Razorpay customer support has been notified about the posted complaint.
          Jul 24, 2021
          Updated by Zack Knight Snow Pohthmi
          Plz refund our money
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            R
            Rsureshmenga
            Jul 24, 2021
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            Paying 213 not credited
            Razorpay customer support has been notified about the posted complaint.
            Jul 24, 2021
            Updated by Rsureshmenga
            213 pls refund

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              M
              Mayank ruhela
              Jul 23, 2021
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              Address: Dehradun

              Hii,

              Toady I have booked one item and pay it in advance by your payment gateway but after this company is not giving me order delever details even they not have any toll free number plz help me for this.

              Mayank
              [protected]
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                S
                shailendrashukla@
                Jul 23, 2021
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                Address: lakhimpur kheri
                Website: airtel broadband

                HI TEAM
                I Recharged my broadband amount 3537 date 16 jul but my balance deducted but recharge not done ..,
                Razorpay customer support has been notified about the posted complaint.
                ref no[protected]
                date 16-jul-2021, 10:25AM
                say How much day you will notified my complaint, , i'm facing this problem before 10days but you haven't, , what happened
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                  S
                  Saroj 7894
                  Jul 23, 2021
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                  Address: Bhadrak
                  Website: Au bank

                  My recharge is successful but not recharge my phone number
                  Razorpay customer support has been notified about the posted complaint.
                  Jul 23, 2021
                  Updated by Saroj 7894
                  Cancel this recharge not recharge my phone number
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                    A
                    another_jones
                    Jul 23, 2021
                    Resolved
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                    Resolved

                    I recently paid for an order on the Jockey India website. I've contacted Jockey support and they say that there was a payment gateway issue due to which the amount has not been credited to them. However this is contrary to what razorpay track payment states with the payment ID as it says that amount has been credited to Jockey. Due to the faulty payment system it is unclear as to where my money is. Jockey says razorpay hasn't credited t and razorpay says it has credited.
                    Payment ID: pay_Hc0VdYcnzgklVf
                    Jul 23, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
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                      T
                      Tushar N Desai
                      Jul 21, 2021
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                      Address: Mumabi

                      I have paid Rs.249 to Northernanthes, Rampur for purchase of a vegitable cutter on 25/04/2021. But so far the product has not received. Have made payment through my standard chartered credit card.

                      Tushar Desai
                      Razorpay customer support has been notified about the posted complaint.
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                        O
                        oknomo
                        Jul 20, 2021
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                        Ticket (#2568217). Has been raised since long and the support team, just writes your ticket is resolved and if not reply to the message. I replied they come back in no time that it is resolved. A minimum of 20 emails had been passed between us and no one has bothered even to read my email.
                        Razorpay customer support has been notified about the posted complaint.
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                          M
                          Meghana Mayekar
                          Jul 19, 2021
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                          Hi Sir, payment kiya abhi tak delivery ayi nhi sarees, please return 169/-payment gpay
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                            B
                            Bungnao
                            Jul 19, 2021
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                            Address: Bishnupur manipur

                            Sir on date 96 of July I book a ticket from your apps but till now I didn't get the ticket number my transaction no.is[protected].so kindly please return the money in my debited account immediately.
                            Thank you.
                            Razorpay customer support has been notified about the posted complaint.
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                              M
                              Mmmmmohammd imran
                              Jul 18, 2021
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                              इस केस के सम्बन्ध में मूझे आपकी मदद चाहिए।आपका मर्चेंट होने के नाते से।आपको साइबर क्राईम को ई-मेल करना है कि यह मर्चेंट ईद Fv5Qey198J7SSY का किसी भी लोन एप से संबंध नहीं है। अगर है तो आप हमें बताये। इस जानकारी की मांग पूलिस अधिकारी ने की है और यह जानकारी की आवश्यकता मुझे भी .
                              Razorpay customer support has been notified about the posted complaint.
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                                T
                                tcf152
                                Jul 17, 2021
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                                I was paid accidentally 1967/- on Phonepe for Razor pay software Pvt Ltd for fastag, but I don't have any fastag on Razor pay, I was contacted Phonepe support for refund but they asked for contact Razor pay for further clarification, but there is no have contact details on Razor pay to refund my amount.
                                Razorpay customer support has been notified about the posted complaint.
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                                  G
                                  Gaurav Uikey
                                  Jul 16, 2021
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                                  Respected sir /madam
                                  I have applied for mahcet but at the time of payment money is deducted from my account even I got payment successful status in mail but in application form the status is failed. Kindly do the needful as soon as possible.
                                  Razorpay customer support has been notified about the posted complaint.
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                                    G
                                    Gaurav Uikey
                                    Jul 16, 2021
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                                    Respected sir
                                    I have applied for mahcet but at the time of payment money is deducted from my account even I got successful status on mail but application form status is failed . Tomorrow is the last day of application form. Kindly do needful as soon as possible
                                    Razorpay customer support has been notified about the posted complaint.
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                                      J
                                      Jsengi2020
                                      Jul 14, 2021
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                                      I order the swing table online, payment paid phone pay merchant order id
                                      HOaWyPT21wOaWE
                                      Payment made on June 18 2021 and till date any confirmation from suppliers or return the payment .

                                      For your reference attached the below phonepe communications

                                      This is about the Ticket ID:[protected] for Transaction ID: T2106182200164123729377.

                                      Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

                                      Thanking you
                                      Regard
                                      Shagul hameed
                                      [protected]
                                      Razorpay customer support has been notified about the posted complaint.
                                      I order ebicycle online, payment paid merchant order id is

                                      pay_Hb5swWd1qgvQwd

                                      Payment made on 20 July 20 2021 and till date I have not received my order, merchant contact no is not working. I have mailed for refund to merchant but it doesn't get delivered at all to that merchant.
                                      After searching on internet I got to know it was a fraud which was being done with help of razorpay payment gateway by which merchant was able to create his fake profile and fake site online. I request for refund of my 4098 rs. Immediately from razorpay. Since you provided this fake merchant an opportunity to create fraud compny and do online fraud you are equally responsible because your company has verified such fraud merchant
                                      till time that merchant site is running even when I reported it to be fraud company.
                                      This indicate that you are very careless about this. I request you to return my mone immediately or I am initiating leagal action against razorpay company in consumer court.

                                      For your reference attached the below net banking communications

                                      Rs. 4098.00 was debited on your Saraswat Bank Debit Card XX2537 on 20-Jul-2021 12:27:08 PM at AHIR FASHION SURAT GJIN - 40R70658
                                      (Txn Ref No[protected]

                                      My account no [protected]
                                      IFSC : srcb 0000059
                                      Kindly give the merchant details. To known my status of my order. If it fake merchant I will go for legal action

                                      Adv. Bhushan Bhoir
                                      [protected]
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                                        A
                                        Ayush._pal
                                        Jul 14, 2021
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                                        Address: Mata Nagar Ankat Var Layout

                                        Payment deducted but showing payment failed in mht cet form
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