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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
Complaints 3556
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Razorpay reviews & complaints page 40

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S
Sheena Gibson
Apr 20, 2021
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Address: 19, 1st Main, 4th Cross, Vinayaka Layout, Marathahalli, Near Manikanda Bakery, Marathahalli PO, Near Manikanda Bakery

I have paid property tax this morning for Mysore city corporation.
Amount deducted from my account. Status in tax paid is still reflecting not paid.
Pls help me in this regard.
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    Cladder
    Apr 20, 2021
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    Address: Gujarat

    Due to merger of Oriental Bank Of Commerce into Punjab National Bank, the ifsc codes of branches have changed effective from[protected]. Due to this change all the settlements are put on hold since then inspite of raising tickets again and again. Raised tickets for settlement but got no resolution. Then again raised ticket for account change/modification. After 2 days that ticket is in CLOSED state and still there is no resolution. Tried contacting customer care as well as sending mails too. Still no resolution. Kindly resolve the issue as it's already more than 20 days and my business is getting affected due to this. Hopefully this get resolved ASAP and we need not seek for legal help.
    Razorpay customer support has been notified about the posted complaint.
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      nishak06
      Apr 19, 2021
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      Payment done didn't received any confirmation and link of the products where to tracke
      Razorpay customer support has been notified about the posted complaint.
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        C
        chote miyan
        Apr 19, 2021
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        Address: SITAPUR261001

        Dear sir
        I online high security number plate everything done with carefully all information. but amount deduct and no degenerate slip so pls solve my this problem
        thank you
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          Nik_727
          Apr 19, 2021
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          I had ordered a bean bag few days ago but did not receive any confirmation or tracking details for which I'm sure there is something fishy. I had to pay 349/- and I want a refund ASAP.

          Please I request Razorpay to look into these types of companies that are trying to fraud innocent people and make them spend their hard earned money for no use.
          Razorpay customer support has been notified about the posted complaint.
          i have submeet a complane few days before about no confarmation of paymemnt of been bag & refund my money but till now i cant received any progress notification
          Nik_727's [Complaint's author] reply, Apr 19, 2021
          I don't think we will. Its fraud
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            Y
            Yogeshwari Sonawane
            Apr 17, 2021
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            I am Yogeshwari Sonawane.
            My payment of RS. 999 failed for peesafe menstrual cup pack but amount debited from bank account. As per message, I thought payment will get credited within a week time. But till day, no amount has been credited to my account.
            Please do the needful.
            Show quoted text
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              Yogeshwari Sonawane
              Apr 17, 2021
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              Resolved

              I am Yogeshwari Sonawane.
              My payment of RS. 999 failed for peesafe menstrual cup pack but amount debited from bank account. As per message, I thought payment will get credited within a week time. But till day, no amount has been credited to my account.
              Please do the needful.
              Apr 17, 2021
              Complaint marked as Resolved 
              I am Yogeshwari Sonawane. My payment of RS. 999 failed for peesafe menstrual cup pack but amount debited from bank account. As per message, I thought payment will get credited within a week time. But till day, no amount has been credited to my account. Please do the needful.
              Razorpay customer support has been notified about the posted complaint.
              Apr 17, 2021
              Updated by Yogeshwari Sonawane
              Issue not yet resolved.
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                N
                Niddu
                Apr 16, 2021
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                Address: SE 147, Hindalco ADM colony, Hindalco Industries Limited,Renukoot, Somebhadra, 231217

                Regarding your recent query, Ticket No:[protected], we would like to inform you that we have received a confirmation that the payment of ₹ 499.0 with transaction ID: C2103272216460524906735 has gone through successfully and the amount has been credited to the merchant.

                Kindly contact the merchant with the merchant order ID: GrkUVAA1pahJ98 for
                Razorpay customer support has been notified about the posted complaint.
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                  S
                  Sudhakar44547
                  Apr 16, 2021
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                  I ordered some fruits from “ greatword. in “ using razorpay payment module. I have not received the product and their site is unreachable.
                  Pl find attached my payment details and OTP details sent from razorpay.

                  487662 is the OTP for accessing saved cards on LOVEOFDEAL. Valid till 12:58:00 IST. Do not share this with anyone.

                  Hi Sudhakar, thanks for your purchase of Rs. 396.77 from Greatword! We'll notify you when it ships. View order (#4047): https://greatword.in/[protected]/orders/9d60aac911f0e5026ccda82beacc409f/authent... Text STOP to unsub.

                  Kindly take my complaint and do the needful.
                  This is happening for me for third time.
                  Razorpay customer support has been notified about the posted complaint.
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                    B
                    Bharti Vaid
                    Apr 16, 2021
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                    Address: Fraser Suites newdelhi

                    Yesterday I had paid money to my seller bt unfortunately the amount is send in your account kindly rever my money as soon as possible thank u
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                      R
                      Rathermana17171
                      Apr 15, 2021
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                      Address: Jammu and Kashmir

                      This is regarding my money that is fraudulently stuck in the Shoppers App.
                      I made a payment using your portal to the merchant of Rs one lakh but never got the services and I am not able to withdraw it.
                      please help me in getting my money back as I am going through severe financial crisis. Any help is appreciated in getting the money back.Below Attached screenshots for your reference
                      Razorpay customer support has been notified about the posted complaint.
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                        J
                        Jogia
                        from Bengaluru, Karnataka
                        Apr 15, 2021
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                        Website: razorpay.com

                        I paid through Netbanking SBI TO Razorpay Rs299/= on 24.2.2021 to NIVEA Fashion to buy Aluminium fruit juicer hand press but I can not trace the company or my order delivery.

                        Please provide me details to whom that payments was made.

                        Is it a fraud company?
                        I lost the money or can it be refunded to my bank account?

                        joginder singh
                        +91 [protected]
                        Razorpay customer support has been notified about the posted complaint.
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                          Ishfaqbaba333
                          Apr 15, 2021
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                          Address: Sopore Jammu and Kashmir

                          I have made payment using your portal to the merchant . But i have never got the services.the transaction details are given below
                          Razorpay customer support has been notified about the posted complaint.
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                            S
                            Sonarana
                            Apr 14, 2021
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                            Address: ONLINE PASSPORT, http://ind-seva.com/
                            Website: www.ind-seva.com/required-proofs.php

                            I have filled up the form for passport at ONLINE PASSPORT (Private Consultancy Service) and did the payment through RAZORPAY yesterday but I have not received any acknowledgement of payment done on 13th April 2021 nor do I received any application number or other details.
                            My UPI transaction ID is[protected] paid at 10:03 AM on 13/04/20201.
                            I feel this is a fraud private consultancy service so could you kindly initiate for the refund of my payment done i.e. Rs3000

                            Kindly do the needful at the earliest.

                            Thank you

                            Sona Subba Rana
                            [protected]
                            Razorpay customer support has been notified about the posted complaint.
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                              C
                              Castleblack
                              Apr 14, 2021
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                              Website: www.razorpay.com

                              I am a merchant at razorpay since last few months, initially all my settlements were done in time, I recently was conducting an event and i got my registration through it. I collected around 83000 which is still on hold, apart from that an amount of rs 14000 is kept on hold since last 2 months. Everytime I contact the support team, I am given this surety that the concern team is working on it, i raised a ticket 7 days back but there is no response from the concern team yet.
                              Ticket Number - 5328860
                              Razorpay customer support has been notified about the posted complaint.
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                                M
                                Mohsin Pankhaniya
                                Apr 14, 2021
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                                I added products in my cart and proceed with payment...website (https://homedelivery.xseededucation.in) didn't asked me to login but gave option to complete payment and I choose wallet payzapp and selected my Hdfc credit card and paid and payment got success and I got error saying session not valid.

                                Now I want refund.

                                Transaction took place on 20 march 12.30 Pm and amount was 2467
                                50 rs.
                                Razorpay customer support has been notified about the posted complaint.
                                When will I get a refund of rs 2467.50?
                                Are they really looking into it or they are really a fraud company?
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                                  Saikat Daripa
                                  Apr 14, 2021
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                                  Please avoid any kind of payment through Razorpay gateway. This guys are running unethical issuing their payment gateway to fraud and fake ecommerce businesses.
                                  Razorpay customer support has been notified about the posted complaint.
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                                    Sundar NM
                                    Apr 13, 2021
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                                    I’ve made a payment thinking that the site is genuine because of razor pay but finally i got to know its fraud and I’ve been cheated please raise a complaint and give me refund please.

                                    I have attached my payment screenshot
                                    Razorpay customer support has been notified about the posted complaint.
                                    Money debited through razorpay but product not delivered
                                    Sundar NM's [Complaint's author] reply, May 1, 2021
                                    Refund the amount to my Mobile no 9108238482(phonepay, google pay, paytm)
                                    Sir when it resolve
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                                      Sachuji
                                      Apr 12, 2021
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                                      In my upi id a fraud payment has done I want to receive it back
                                      Razorpay customer support has been notified about the posted complaint.
                                      Sir when it resolve
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                                        akshay.s.dubey
                                        Apr 12, 2021
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                                        I have paid to the website Northernanthes for a bean bag but after I searched I could not find the website. I did not receive the product. I paid 353.47 rupees for the same. I have not received the refund for the same. And the phone number mentioned is also not working. I have maild them but the mail also bounced.The number is [protected] . and the email id is [protected]@northernanthem.com.

                                        Payment Id : pay_GwFgzizKP8TLWI
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 28, 2021
                                        Razorpay Customer Care's response
                                        Hi,

                                        I have raised a request on your behalf with the ticket ID: 5416445. Please expect an update n the same mail thread at the earliest.

                                        Regards,
                                        Anirvan
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