Razorpay Complaints & Reviews

Address: Howrah.

Dear sir
i paid rs. 356.4 for above mentioned product via transaction id T2104071419078533882002 and i not yet received any confarmation from the co. and. i email but returned becouse id not found. Please do some things and give my money bake.
thanks
shantanu
[protected]

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Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 28, 2021

Verified Support

Hi,

I have raised a request on your behalf with the ticket ID: 5415752. Please expect an update on the same mail thread at the earliest.

Regards,
Anirvan

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Address: Gurgaon

Ticket id= 5302141
ticket = 4964690
our settkemt not complete since more than 2 month and even not reply on mailand dashbood also not work

very bad experience

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 9, 2021

Verified Support

Hello Manoj,

We have received your request and the concerned team is looking into this on priority. Kindly allow us some time and we will get back to you with an update on the ongoing email thread with ticket id - 5302141 at the earliest.

Regards,
Shlagha
Team Razorpay

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Its been more than 40 days since we registered in Razorpay, Still our account is in review state and our KYC is not been activated. Its pathetic ryt? Very Bad Razorpay. Pls note that if KYC is not activated in next 2 days, will be moving out of Razorpay....

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I have purchased a pack of 1499
Just now and didn't got any uc in return

+1 photos

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 28, 2021

Verified Support

Hi,

we see that a dispute already has been raised for the transaction and our concerned team is working on it with the ticket ID: 5340026. Please expect an update on the same mail thread at the earliest. Appreciate your patience while we get this sorted for you.

Regards,
Anirvan

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Dear Sir,

This is to inform you that a fraud transaction has been done form my Axis Bank account which I have not done. My details are as given below:-

Name- Mrs. Leela Shahi
Bank -Axis Bank
Transaction Date- 02 April 21
Transaction Amount Rs. 10, 000/-
Debit Card details- (First Six Letter) 450503 (Last Four)4660
Transaction details of debit amount is attached.
FIR Copy is attached.

We have not done this transaction and no OTP has been received. Your gateway has been used for this fraud. Kindly refund the amount Rs. 10000/- as earliest.

Regards,

Mrs. Leela Shahi

Mobile No- [protected]

+2 photos

Aug 8, 2021

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Apr 09, 2021

Updated by Devdhuni Dear sir,
Today I received a call from no[protected] At apprx. 5 P.M.as a Razorpay Customer Service Employee. He want to cheat us by download some software from play store. Than, we understand he want to cheat us by download software.

He is merchant of Razorpay. Kindly blocked him as he is fraud to cheat the people from society. Kindly return our money Rs. 10000/- as earliest possible.

Regards,
Leela Shahi

Mobile number- [protected]

Verified Support

Apr 28, 2021

Razorpay Customer Care's response Hi,
I have raised a request on your behalf with the ticket ID: 5415566. Please expect an update on the same mail thread at the earliest.
Regards,
Anirvan

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D

Devdhuni

Apr 9, 2021

Dear sir,
Today I received a call from no- [protected] At apprx. 5 P.M.as a Razorpay Customer Service Employee. He want to cheat us by download some software from play store. Than, we understand he want to cheat us by download software.

He is merchant of Razorpay. Kindly blocked him as he is fraud to cheat the people from society. Kindly return our money Rs. 10000/- as earliest possible.

Regards,
Leela Shahi

Mobile number- [protected]

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 10, 2021

Hi, we request you to refer to the following link and raise a dispute for the referred transaction: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as...⇄ Regards, Team Axis Bank.

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Address: Marai malai nagar, chengalpet

I paid for your product northernanthes bean bag. But I couldn't receive any tracking to my product. I searched in google. All reviews are bad about this website.. Please refund my payment into my account.

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Aug 7, 2021

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Apr 08, 2021

Updated by Hajeen Please mail to me

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Razorpay Customer Care

from Delhi, Delhi

Apr 9, 2021

Verified Support

Hello Hajeen,

We have received your request and our concerned team has updated the status of your query on ticket ID: 5340496. Do write back to us on the same email thread for any further queries, we will be happy to assist you.

Regards,
Shlagha
Team Regards

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I was checking some stuff on facebook and i went through a website which was listed on facebook. the name of the site was giganticbeanbags.com where i saw a bean bag for Rs 349 and i ordered it. while making the payment i redirected to razorpay page and from there using my mobikwik wallet i made a total payment of 354.27 inclusive of taxes. after making the payment i received a mail that i made a payment to northernanthes and when i tried to track my order i was unable to track it and that website is not available anywhere. I checked it on google and i found multiple similar complaints against the same company. please help me in getting my money back.

+2 photos

Aug 13, 2021

Complaint marked as Resolved

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Verified Support

Apr 09, 2021

Razorpay Customer Care's response Hello Gaurav,

Please share your transaction and contact details here: https://razorpay.com/support/#request and do mention the ticket: 5339657. We will get back to you on the same at the earliest.

Regards,
Shlagha
Team Razorpay

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Address: COIMBATORE

Paid an amount of rs.353 for bean bag product of t northernanthem.Com and paid the amount through razerpay.
Amount was debited from my account but no order confirmation has been made . It is fraud

please raise a complaint

aldo tell me how to handle this issue

s.Venkat
[protected]

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 8, 2021

Verified Support

Hi Venkat,

Thanks for reaching out to us. We completely understand your situation here. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5335620] and our team will assist you on topmost priority.

Regards,
Sachin

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Address: H 103 Mayuresh Park, Lake road , Bhandup west, Mumbai 400078.

I have made a payment of 3600 for Novalife collagen capsules on April 1. I get an email confirmation of the payment from Sling Kart but have not received any tracking details of the product nor a confirmation mail that my product is dispatched.

+1 photos

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 8, 2021

Verified Support

Hi Namrata,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no: 5336245 ) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Dear sir my order is booking paid money
No SMS no mail please order number and delivery date and time send my mail ID

Payment ID pay_Gvx98JmRPbAdsi

Payment receipt attach this mail

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Apr 07, 2021

Updated by Nagaramesh67 Please send order ID date and time send my mail ID

Apr 08, 2021

Updated by Nagaramesh67 Sir My language is Telugu cannot English Hindi please call Telugu language person

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Razorpay Customer Care

from Delhi, Delhi

Apr 8, 2021

Verified Support

Hi Nagaramesh,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no:5335705) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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I had ordered Elite Gaming Chair through PBLIFESTYLE.COM based on Facebook advertisement and payment made through my credit card of Rs. 663.91 and processed UPI Transaction ID :[protected].

Kindly refund the same.

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 7, 2021

Verified Support

Hi sivabalan,

We completely understand your situation here. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5330327] and our team will assist you on topmost priority.

Regards,
Sachin

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Address: Delhi

Paid 995.00rs and haven’t received any details and the seller’s contact information is fake. Kindly help

+1 photos

Aug 7, 2021

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Razorpay Customer Care

from Delhi, Delhi

Apr 8, 2021

Verified Support

Hi Ashish,

We completely understand your situation here. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no:5335868) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Address: Mota Bazar , Beside Bank Of Baroda, Unai

Today morning I got some ads on my Instagram from this company called ComfyBeanBags- Best Comfortable Bean Bags
It was quite cheaper so I jumped into the page and paid the money ₹353.29. The product was of ₹349 and it included ₹3.something tax charge but after paying I didn’t got any of the tracking number or so.
Please do something and also why do you even let such scamsters enter the site.
Please take a serious action on this matter as soon as possible and also I WANT MY REFUND..😡🤬🤬🤬😡🤬🤬🤬

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Aug 7, 2021

Complaint marked as Resolved

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Verified Support

Apr 08, 2021

Razorpay Customer Care's response Hi Akshat,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no:5336034) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Placed an order no DD3722 paying Rs 599/- on 18/03/2021.I am still waiting for the delivery of order.pl find out to whom the money is further sent from your end.initially it was Digital devicez a payment confirmation sent by them, at the same time you mentioned it as Marvelous devices.Pl find out the authenticity of such forge company you are associated with.I want my money to be refunded at an earliest.else I would have no option left other than to go to consumer court.

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Razorpay Customer Care

from Delhi, Delhi

Apr 7, 2021

Verified Support

Hi,

Thanks for reaching out to us. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5330442] and our team will assist you on topmost priority.

Regards,
Sachin

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I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provided rental service for the equipment purchased by sharedbk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees".

And didn't provide me service perfectly as it promised to me, but it cheated me and scammed and ran away with my money. I invested my money in sharedbk because it connected to trusted gateway razorpay. So place refund my amount in my account.

Please refund my money in my account as soom as possible.

Elavarasan.E
Investment date :[protected]
[protected]@gmail.com
Transaction ID :[protected]

+2 photos

Aug 6, 2021

Complaint marked as Resolved

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Verified Support

Apr 06, 2021

Razorpay Customer Care's response Hi Elavarasan,

We completely understand your situation here. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your registered email ID. Also, mention the ticket ID [5325484] and our team will assist you on topmost priority.

Regards,
Sachin

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Address: Bangalore

Payment ID: [protected]IGAKTTFPC0 and it was done on 19.03.2021

So please do the needful...

My mail Id: [protected]@yahoo.co.in
Mob: [protected], [protected]

INB screen shot is enclosed for your reference...

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Razorpay Customer Care

from Delhi, Delhi

Apr 5, 2021

Verified Support

Hi Dipendra,

We completely understand your situation here. In order for us to help you with your concern, please raise a request here: https://razorpay.com/support/#request with your transaction details and email ID. Also, mention the ticket ID [5320766] and our team will assist you on topmost priority.

Regards,
Sachin

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We have applied for receiving our FIRC about 50 days ago.
The only response we have received from Razorpay was that they have been in touch with the Bank and assessing the scenario.
They provided a statement mentioning it takes about 30 days to receive the FIRC and right now more than 6 of my emails have been ignored and our ticket ID with reference number #5090497 is hanging negatively and ignored.

We need the FIRC to be submitted to the GST authorities as soon as possible and Razorpay does not even offer the option to call and ignores all the requests via chat function.

Extremely disappointed.

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Razorpay Customer Care

from Delhi, Delhi

Apr 5, 2021

Verified Support

Hi,

I completely understand you concern here. Also, I have notified the same to our team and they are looking into this on topmost priority. Please allow us some time, an update will be provided to you regarding the same, over the ongoing email thread with ticket ID [5090497] soon.

Regards,
Anas

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karanZHH's [Complaint's author] reply, Apr 23, 2021

Hello,
It has been very disappointing working with Razorpay.
It has been 3 months and even receiving a call from Razorpay team for allowing 2 more weeks to get this resolved and having the FIRC.
It has been over the 2 weeks mark now and we have consistently been receiving a similar response like a chat bot about the team is in constant touch with the bank and it is not something internal and still its been over 3 months.

This is very unsystematic and unprofessional way of carrying out business with Razorpay.
Heavily disappointed.
Ticket ID 5090497

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I purchased mini quadcopter toy and thr sitr used razorpay private limited source on[protected].

Upon digging, the user at the other end cleverly used Razorpay company's identity and which is clearly a scam.

I have attached the screenshot for your ready reference

Please look into the issue and try to refund my money at the earliest.

+1 photos

Aug 6, 2021

Complaint marked as Resolved

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Verified Support

Apr 05, 2021

Razorpay Customer Care's response Hi Dhamodharan,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no: 5320933) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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I purchased mini quadcopter toy and thr sitr used razorpay private limited source on[protected].

Upon digging, the user at the other end cleverly used Razorpay company's identity and which is clearly a scam.

I have attached the screenshot for your ready reference

Please look into the issue and try to refund my money at the earlieat.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

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Verified Support

Apr 05, 2021

Razorpay Customer Care's response Hi Dhamodharan,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no: 5320933) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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Address: House No. 211 Garhi Chaukhandi sector 68 Noida Up

My extra EMI deduct of my account at 5th March 2021 and I am already complain of this side but No response of my complaint and no refund my amount so plz refund my Amount Rs1717 only

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Razorpay Customer Care

from Delhi, Delhi

Apr 5, 2021

Verified Support

Hi,

I checked and see that our team has provided an update regarding your concern over the ticket ID [5262038]. Please refer to the detailed email. Also, if you have any concern for us, feel free to revert back to us. Our team will assist you on priority.

Regards,
Sachin

Razorpay Complaints & Reviews

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Razorpay reviews & complaints page 41

Big been bag

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Settlement issue

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Account under Review / KYC Not been activated

Pubg uc

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Fraud Transaction from my Axis Bank Account Rs. 10,000

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Bean bag

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Facebook - Giganticbeanbags.com - Razorpay - Mobikwik - Northenanthes

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Payment made but no confirmation of order

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Non acknowledgement of payment by Sling Kart and Novalife

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Order received number receipt not send my mail ID are mobile number

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I had ordered Elite Gaming Chair through PBLIFESTYLE.COM based on Facebook advertisement and payment made through my credit card

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Fraud Seller

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About the fraud of the comfy bean bags

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Order no DD3722 not yet received

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I had paid the money but I did not get service

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Payment done through Razorpay but item not received

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Firc

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Online product payment

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SIU The chill Co - payment via razorpay

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Refund

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