Razorpay Complaints & Reviews

Address: c/o. Mr.Milind Modak,, S. No.9/2, Narhari Cooprative Housing Society, Building no.2, B/19, Erandawane,Pune

I made payment to Sbi general insurance on 8.12.2020 for Rs.3892. Double payment debited to my bank account...

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Address: VILLAGE MANDHA, TH DANTARAMGARH, DISS SIKAR

Website: My order not receive

Plzz refund my order prize mob no [protected]

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Hi Monu,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096747] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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I had completed payment successfully for modern clothing shirts before 20days still didn't has any update on it

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 25, 2021

Verified Support

Hi,

I have noted down your concern and have raised a request on your behalf with ticket ID [5116865]. Also, a dispute has been created for the transaction and we are getting this checked with the merchant. Our team will provide you with an update over the same email thread in a while. Appreciate your patience in the interim.

Regards,
Anas
Team Razorpay

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Razorpay Customer Care

from Delhi, Delhi

Feb 26, 2021

Verified Support

Hi,

I have noted down your concern and have raised a request on your behalf with ticket ID [5116865]. Also, a dispute has been created for the transaction and we are getting this checked with the merchant. Our team will provide you with an update over the same email thread in a while. Appreciate your patience in the interim.

Regards,
Anas
Team Razorpay

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Razorpay Customer Care

from Delhi, Delhi

Feb 26, 2021

Verified Support

Hi,

We would like to inform you that our team has provided an update regarding your concern over the ticket ID [5116947]. Please refer to the detailed email and file a chargeback in your issuing bank to get this checked.

Regards,
Anas,
Team Razorpay

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Address: Kupwara jammu and Kashmir

This is to inform you that I made a payment . to a company named the shoppers using your platform and comes out be fraud .Please itâ€™s a request to look into the matter as it is very disappointing to see company like you providing your platform to conduct such misconduct. I am also sharing screenshot for the reference.

Kindly do the needful as I am a student and all my saving is now gone .I request you to please refund the money

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Feb 20, 2021

Updated by Gowher Gly Please refund my money

Feb 20, 2021

Updated by Gowher Gly Please refund myðŸ™ money

Feb 20, 2021

Updated by Gowher Gly Please refund myðŸ™ money

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi,

Razorpay is a payment aggregator helping businesses collect transactions online.
This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

Best,
Team Razorpay

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Address: At post belavadi

By mistake i am paid to your company rs 1993 please refund my money

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Razorpay Customer Care

from Delhi, Delhi

Feb 25, 2021

Verified Support

Hi Basavaraj,

Thank you for your time on call. As discussed, a request has been raised on your behalf with ticket ID [5117083] and a dispute has been created for the transaction. Our team is getting this checked with the merchant. An update will be provided to you over the same email thread shortly.

Regards,
Anas
Team Razorpay

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Razorpay Customer Care

from Delhi, Delhi

Mar 3, 2021

Verified Support

Hi, Basavaraj,

We are glad to inform you that our team has provided an update regarding your concern over the ticket ID [5117083]. Feel free to revert back to us, if you have any concern for us,

Best Regards,
Anas

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Hello there
I purchased shared bk plan and invested my money in that according to shared bk agreement.
"from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1400 rupees and the total profit is 126000".
And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared BK because it connected to trusted gateway razorpay, so please refund my amount in my account.

Please refund my money in my account as soon as possible.

Name - Sahid Haldar
Investment date- 10/01/2021
Cheating date-19/01/2021
Email id- [protected]@gmail.com

Transaction id-T2101101625161805296871

Aug 10, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hello,

We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request with your transaction and contact details. So that our team can check and provide you with an update shortly.

Regards,
Anas
Team Razorpay

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Hello there,
I purchased shared bk plan and invested money in that according to shared bk agreement.
"From the date of rental bicycle rental investors will be provide rental service for the equipment purchased by shared BK.
The Less period is 90 days, the daily profit is and 850 rs. and 76500 rupees".
And didn't provide me service perfectly as it promised to me, but it cheated and scammed and runway with my money. I invested my money in Shared Bk because is connected to trusted gateway RAZORPAY. So please refund my money in My account.
Please refund my money in My account as soon as possible.
Name :- ashok butani
Investment date:- 11-1-
Cheating date:[protected]
email :- [protected]@gmail.com
Transaction I'd :-P2101111931294282186957

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi,

We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

Regards,
Anas
Team Razorpay

Feb 24, 2021

Updated by Ashokbutani25 This is not working. Razorpay making fool by this page. Only showing You have done successfully payment to merchant. Our question is merchant was fraude and razorpay was Payment gateway.

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Hello There
I purchased shared mp plan and invested my money in that according to Shared Mp agreement.
â€œfrom the date of rental mobile power banks investors will be provide rental services for the equipment purchased by shared MP. The less period is 90 days, the daily profit is 25 rupees and the total profit is 2250 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared Mp because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name - Bambam kumar
Investment Date - 21/01/2021
Cheating Date -27/01/2021
Email iD [protected]@gmail.com
Transaction Id[protected]

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Bambam,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096707] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Wish shop company is no longer paying the withdrawal of customers.
Since we recharged on this site using razorpay security and services.
Please help us to overcome this..
As the razorpay company has connection with wish shop company.

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Rahul,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096813] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name:- Harish Sarukte
Investment Date :-04/01/2021
Cheating Date:- 19 January 2021
Email iD :[protected]@gmail.com
Transaction ID :-P2101042221073976155032

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2021

Razorpay Customer Care's response Hi Harish,

We understand your situation here. However, I checked and see that our team has provided an update regarding your concern over the ticket ID [5080738]. Please refer to the email and get in touch with merchant or your issuing bank to get this checked.

Best,
Anas
Team Razorpay

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Address: Road No.26A, Rajeev Nagar, Patna, Bihar 800024

I am Mritunjay Kumar, my mail id is [protected]@gmail.com,
I purchased a bicycle, Payment Id pay_GYcRVrxYPIP168
Paid On 7th Feb, 2021, INR.1199/-
Kindly do refund my amount if seller can't deliver item.
Expecting you kind and prompted response.
thanks

Razorpay customer support has been notified about the posted complaint.

Feb 28, 2021

Updated by Mritunjay55 No response received and when going through support link its not working for me.
No update on my ticket ID:- [5096994]. Please do need for for Payment Id pay_GYcRVrxYPIP168 dated 07 Feb 2021.

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Razorpay Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Hi Mritunjay,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5096994] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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M

Mritunjay55

Mar 7, 2021

is to empower underprivileged children, youth and women through relevant education, innovative healthcare and market-focused livelihood programmes.

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Sir I am buying some productsBKH enterprise still not received and I cancelled that order. He said refund my money rs1469. So u pls refund my money 1469 T2101231959366742236668

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Hi,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097114] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Address: 8-5-32/15-1, srinidhi colony, road no 9 ,karmanghat

This is to inform you that, i have ordered few t- shirts with order no 20135 and paid 438 rupees from the webiste. After few days when i tried to check the status of my order its not showing any relevant of tracking order, neither we dont have customer care number to call on the website. So requesting you to take immediate action on teeslion website and stop online fraud payments.

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Kittu,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097281] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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jayprakash bhatt

Feb 23, 2021

i have order men navy blue & grey checked casual shirt L size from teeslion online . order no #24085 pay amount online through Razorpay Rs.299/- on 17 feb 2021.
still there is no updates from teeslion about my order.please me

my mail id - [protected]@gmail.com

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M

Mr.offsider

Mar 11, 2021

I had a ordered a hoodie on teeslion.com18 February 2021and till date there is no contact with teeslion.com .
My order number is #24419
I have paid through razorpay (â‚¹299)
I had mailed them so many times about my order.
There is no contact number to contact them..
I request you to take some immediate action into the matter
Please refund the Amount ..

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Address: Bandipora jammu and Kashmir

My phone no. [protected]...my payment has approved but not credit my account... RS65943.. PleaseðŸ™ refund my payment... Please help me.. Sir

Razorpay customer support has been notified about the posted complaint.

Feb 19, 2021

Updated by Gowher Gly ðŸ™ help me

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Razorpay Customer Care

from Delhi, Delhi

Feb 22, 2021

Verified Support

Hi Gowher,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097382] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
â€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76, 500 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name : Raviteja Gulla
Investment Date : 03.01.2021
Cheating Date : 26 .01.2021
Email iD : [protected]@gmail.com
Transaction Id :T2101032119383407570792

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Raviteja,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097448] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
â€œfrom the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money in my account as soon as possible.
Name. Brahmaraju Ganta
Investment Date 04.12.2020
Cheating Date : 26.01.2021
Email iD : [protected]@gmai.com
Transaction Id : pay_G91vfkzaHQKidU

Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Brahmaraju,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097496] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Address: Gwalior

I have payment your platform wish shop app but my money not refund wish shop side so please I request you my payment is refund soon

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Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Rahul,

We understand your concern. We see that our team has updated your query on this ticket ID: [5078203]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

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Sir yesterday night i purchase 3 shirts from teeslion .my money deducted from credit cards but product is not showing for delivery .not contacting with customer Care of teeslion .i think i being fraud for online please refund my money.

My order id is 25631 pl solve my problem otherwise i will complain in police station.
Regards
Mahendra

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Mahendra,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097555] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Hello there
hai 25 shared BK plan and invested my money in that according to shared BK agreement from date of rental bicycle investors will be provide rental service of the equipment purchased by shared BK they less period in 90 days the daily profit is 260 proficient the told profit is 23400 rupees and didn't provide me service perfectly has it promise to me but it cheated me and scammed and around me with my money invested my money is shared be ke because it connected to trusted gateway razor pay so please refund my amount in my account please refund my money in
my account as soon as possible

name: Ganesh k k
investment :5000
chatting date 21/01/2021
email id: [protected]@gmail.com
transaction ID:[protected]

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Feb 19, 2021

Updated by Ganesh kokkale I purchased shared BK plan and invested my money is that according to shade mp agreement
from the date of rental Power Bank investors will be provide rental service from the equipment purchased by shared mp and less prepaid is 90 days the daily profit is 260 rupees and the total properties 23000 something rupees and did not provide me service perfectly as it from its it to me but it cheated me and scammed and runway with my money invested my money in share MP because it undetected to trust gateway razor pay so please refund my amount in my account
name Ganesh transaction ID[protected] date 21 January

Verified Support

Feb 22, 2021

Razorpay Customer Care's response Hi Ganesh,

We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5097759] so that our concerned team can assist you on priority.

Regards,
Sreenivasa.

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Address: Ak enterprises

I ordered 3 shirts in teeslion... But they are fake.. I paid 598 rupees... Still my product not received... One of big cheaters... Please help me to refund my money... My order Id: 10253...please refund it back

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 19, 2021

Verified Support

Hi Jegi,

We understand your concern. We see that our team has updated your query on this ticket ID: [5078150]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.

Razorpay Complaints & Reviews

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Razorpay reviews & complaints page 52

Double payment debited to my bank account

Refund my order rupye

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Shirts

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The shoppers app

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Wrong payment

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I have paid payment but didn't get services

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I have paid payment but didn't get service

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Payment done but didn't receive services

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Wish shop payment..

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Transaction related

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Product not delivered and no response from seller

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I am complaining about BKH enterprise

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Tees Lion payment fraud

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The shoppers app

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I have paid payment but didn't get services

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I have paid payment but didn't get services

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Payment regarding

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3 sweatshirt from tees lion

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Please refund my shared bk amount

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Ordered /3 shirts in Teeslion

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