[Resolved] Razorpay — money deducted booking didn't get confirmed
ShShams Aaliya on Mar 9, 2019
I tried to book my railway ticket through irctc app and i used razorpay to make my payment. But my ticket is not booked nor do i have got money returned.
My transaction id is [protected].
My transaction status is pending from bank end. But my bank has debited the amount of rs.3711.80. Google pay has also confirmed the transaction.
My google transaction i'd is upi transfer/[protected]/irctc train ticketing mo
Paid to :razorpay. [protected]@hdfcbank
Complaint marked as Resolved Apr 11, 2019
[Mar 09, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Mar 11, 2019
We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The amount for the same will be refunded to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund.
Thanks & Regards,
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