Razorpay Complaints & Reviews

I tried to book tickets via irctc on feb 1, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account. Not any notification was received from irctc except failed payment. But money was debited. I had also sent a mail to razorspay regarding this issue.

I am vivek maravi, booked a train ticket from jabalpur to indore in irctc through razorpay payment on 01/02/2019 to vpa razorpay. [protected]@hdfcbank.
On that time the payment amount debited from my bank account & i thought the ticket is being booked
But it was not booked and at last shown that payment is not done by bank.
So, kindly refund the amount to my respective bank account.

I placed an order on an online shopping site "westernclub" on 25th jan 2019. I paid rs.329/- to razorpay payment gateway. After i made a payment to them, i didnt got any confirmation from them about the order and money has been deducted from my bank account. So i called them on the provided no. And they told me that we will send u a confirmation sms and ur product will be delivered till 5th of feb 2019.

Again i called them today to know the status of my order but the phone is not connecting (Its saying the person is not available). So i raised a complaint to the razorpay regarding this fraud (Ticket id:- 362596). Just waiting for their response.

I dont know, why rbi had given a licence to such a fraud company, who dont bother to check the background before providing support to such companies.

Requesting rbi to take strict action of canceling razorpay payment gateway licence so that they can't cheat other innocent customers.

Kindly waiting for your reply in this regard.

I have book a smart phone Viggo M10 on 23 Jan 19 around 18.30 hrs and my amount of Rs 3499 /- was deducted thru Razorpay . I have paid this amount by credit card. Still i have not received any confirmation from Goshoppo . I request to kindly refund my amount as soon possible. It is already more than one week passed.
My order number is S83064.
Every day i am trying to call the customer care number, the number is showing switch off.

I have ordered a nokia phone before six day ago but still it is not reaching. I was trying to call us but unfortunately all executives are busy from last 4 hours which is not acceptable as a costumer. After that i got a website but as same as your executives it is also not acceptable. Now i want to know about my product where it reaches if it is delivered from there so i want refund my balanceand also u want it will not happen for future
Thanks and regards.
Mushtaq ahmad baba
[protected]

Hi I placed an order on a online shopping site "WESTERNCLUB" on 19th Jan 2019. I paid 510/- rupees through Razorpay payment gateway.

The razorpay id is "pay_BlndmeiCoP2lyo"

It is more than 9 days, I did not received any response from the Western club. When I raised the complaint (Ticket ID: 354372) to Razonpay regarding this fraud, they simply replied that they are only a payment gateway which just facilitate merchant with online payments. My complaint had been closed then.

My question is why RBI had given a licence to such fraudulent company who neither bother to do background check before providing support to such companies, nor they providing any satisfactory response in case customer raised any concerns.

Requesting RBI to take strict action of canceling Razorpay payment gateway licence so that they can't cheat other innocent customer anymore.

Thanks
Paramjeet

When i was taking the train tickets from irctc i used razorpay upi for the payment by google pay. But the transaction got failed the irctc didn't received the money so the tickets got cancelled. Also i have send the request of rs.1440 to the googlepay but rs.1680 got deducted from my account.
Upi transaction id:[protected]
To : irctc
Razorpay. [protected]@hdfcbank

I am prabira kumar mishra, jogeswarpur, nayahat, puri, a incident occured with me through mobile . A person ask me my bandhan bank atm card number, aadhar card number and cvv number .Then rs-7200
wdl my account.Via - pos wdl, 905960-razorpay airtel payment bangalore, india, 25/01/[protected]
my bandhan bank ac no-[protected] mob-[protected]

Booked a ticket on 13th of jan 2018 from irctc app and made payment of 2026 rs through razorpay, amount got debited from my account but the ticket didn't got booked, it has been 10 days still the amount is not reflecting in my account .. I am attaching the details plz refund my money. The ticket was from kpd jn to howrah of 29th march 2018, usually when transaction fails i got it refunded in 3-4 days but razorpay has been very bad in their service to customers.

I have paid passport application fees through razorpay and they have charged rs 4000 from me and paid only 1500 to passport office... Where is my rs 2500/- gone?? I required my rs 2500/- back other wise i will lodge fir /police complain against this fraud. My name is Alka Rani and my mail id is [protected]@gmail.com or dr.[protected]@gmail.comand my contact details is [protected]

Solve this matter with immediately

I tried to book tickets via irctc on jan 24, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
To: irctcc (Razorpay. [protected]@hdfcbank
From: musthafa ([protected]@okicici)
Google transaction id:cicagkcstfa2ag

I tried to book tickets via irctc on jan 19, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
To: irctcc (Razorpay. [protected]@hdfcbank
From: shyam subba (State bank of india)
Google transaction id:cicagkcstoahcq

Hi team, i have done the payment via upi during talkal ticket booking onirctc railconnect app. Ticket was not booked but however the amount has been debited from my account. Please find the below transaction id and date.

Mail id [protected]@gmail.com,
Mytransaction id:[protected],
Sa (Salem)-mas (Chennai central)
Booking date is 19 - jan -2018
Transaction amount: 310.98,
Payment status: pending from bank end
Failure reason: no response from bank

[resolved] razorpay — i tried to book a ticket on irctc. But money got deducted on bhim and ticket was not booked.

5 reviews
Abhiraj kumar on 20 jan 2019
Submit a complaint
I tried to book tickets on irctc via bhim. Money deducted (820.49 rs) from bhim app but on irctc status showing ticket not booked.
So please provide me refund asap. I am attaching here both side screenshots. (Screenshot of bhim app and irctc)

My bhim upi - [protected]@upi
Mobile-[protected]
[protected]@gmail.com
Deducted money - 820.49
Dated - 20 jan 2019

Hi sir, i was trying to book a tatkal ticket from tata to new delhi. I paid the amount of rs.740.49 from my dbs bank debit card. The money was successfully received by razor pay payment gateway but the ticket could not be booked. Reason: no response from the bank is shown on the irctc app under failed transactions. Kindly, look into this issue and initiate the refund.

I was trying to book a tatkal ticket from irctc site on[protected]. I have made payment by google pay through razorpay. Although the transaction has been settled from google pay end and amount has been debited but not reflected on irctc end, where it is showing "transaction status : pending from bank end".

I would like to request a refund. I have attached all the relevant screenshot from both end.

I have paid passport renewal fees through razorpay and they have charged rs 4000 from me and paid only 1500 to passport office... Where is my rs 2500/- gone?? I required my rs 2500/- back other wise i will lodge fir /police complain against this frond. My name is pramod pareek and my mail id is [protected]@yahoo.com and my contact details is [protected]

Solve this matter with immediately.

I had booked an irctc ticket of amount 1165 upi reference no.[protected] on 13- jan-18. The amount has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket or not as i'm unable to book another without confirmation of the same.
Kindly check and revert at the earliest.

Hi,

Booked ticket on irctc using razor pay amount debited inr 482.94 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message recived from my bank as below:
Your a/c no. Xxxx824093 is debited rs.482.94 on 13-01-19 and a/c linked to virtual address razorpay. [protected]@hdfcbank is credited (Upi ref no[protected].

Hi razorpay,

Irctc refund status

I had made payment for booking irctc ticket through razorpay on 17.12.2018 transaction id [protected]- amount rs.5541.96/-.

I cancelled ticket and irctc refunded the ticket amount to razorpay on 11.01.2019 irctc transaction id [protected] amount of rs. 4140/-.

I would like to know my irctc refund status for above case.

I have attached the booked tickets mails, cancelled confirmation mails and amount refund mails for you reference.

If you need further information, pls let me know.

Thanks