Razorpay Complaints & Reviews

I tried to book tickets via irctc on jan 19, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.

Upi transaction id:[protected]
To: irctcc (Razorpay. Irctc@hdfcbank
From: shyam subba (State bank of india)
Google transaction id:cicagkcstoahcq...

Hi team, i have done the payment via upi during talkal ticket booking onirctc railconnect app. Ticket was not booked but however the amount has been debited from my account. Please find the below transaction id and date.

Mail id [protected]@gmail.com,
Mytransaction id:[protected],
Sa (Salem)-mas (Chennai central)
Booking date is 19 - jan -2018
Transaction amount: 310.98,
Payment...

[resolved] razorpay — i tried to book a ticket on irctc. But money got deducted on bhim and ticket was not booked.

5 reviews
Abhiraj kumar on 20 jan 2019
Submit a complaint
I tried to book tickets on irctc via bhim. Money deducted (820.49 rs) from bhim app but on irctc status showing ticket not booked.
So please provide me refund asap. I am attaching here both side screenshots. (Screenshot of...

Hi sir, i was trying to book a tatkal ticket from tata to new delhi. I paid the amount of rs.740.49 from my dbs bank debit card. The money was successfully received by razor pay payment gateway but the ticket could not be booked. Reason: no response from the bank is shown on the irctc app under failed transactions. Kindly, look into this issue and initiate the refund....

I was trying to book a tatkal ticket from irctc site on[protected]. I have made payment by google pay through razorpay. Although the transaction has been settled from google pay end and amount has been debited but not reflected on irctc end, where it is showing "transaction status : pending from bank end".

I would like to request a refund. I have attached all the relevant screenshot from both end....

I have paid passport renewal fees through razorpay and they have charged rs 4000 from me and paid only 1500 to passport office... Where is my rs 2500/- gone?? I required my rs 2500/- back other wise i will lodge fir /police complain against this frond. My name is pramod pareek and my mail id is [protected]@yahoo.com and my contact details is [protected]

Solve this matter with immediately....

I had booked an irctc ticket of amount 1165 upi reference no.[protected] on 13- jan-18. The amount has been debited from my account and there is no confirmation for ticket. Please check at your end whether the money has been processed for my ticket or not as i'm unable to book another without confirmation of the same.
Kindly check and revert at the earliest....

Hi,

Booked ticket on irctc using razor pay amount debited inr 482.94 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The message recived...

Hi razorpay,

Irctc refund status

I had made payment for booking irctc ticket through razorpay on 17.12.2018 transaction id [protected]- amount rs.5541.96/-.

I cancelled ticket and irctc refunded the ticket amount to razorpay on 11.01.2019 irctc transaction id [protected] amount of rs. 4140/-.

I would like to know my irctc refund status for above case.

I have...

My irctc ticket transaction id:[protected] is showing a status of pending from bank end, but my money debitted from bank.
My transaction mode was upi using google pay app
Kindly provide a solution for the above asap. Do i require to book another ticket for the same? Or will it be settled for irctc?
The corresponding screen shots are attached along the mail...

I had book irctc retiring room but unfortunately my irctc retiring room didn't book. But my money had been deducted from my bank account indusind. I had talk with irctc customer service he told me you talk to razorpay and own bank... But I do not why both razorpay and my bank did not pick up my phone... Anyway.. My transaction I'd[protected]. Kindly request you to please solve my issue. And return back my money in my bank account. Thank...

Pos 438624xxxxxx4280 irctc pos debit[protected]

Refund of rs. 205- upi-[protected]-razorpay. Irctc@hdfcbank-pay[protected]refund for irctc train ticketing mobile[protected]

I paid rs 250 against irctc booking via razorpay but unfortunately transaction got failed and ticket was not booked. While checking my bank statement i come to know that razorpay refunded me rs 205 against my failed transaction....

Hello, i tried to load an amount of 500rs two times in a row in my airtel money wallet. But the transactions was failed. Total amount 1000 was debited from my account. So i request kindly to refund the money to my bank account. The two transaction id is as follows:
[protected] and[protected].
S i request you to check the two transaction id and refund the amount as soon as possible...

Hello team,

I have tried to make an order in soul india website on december 15th 2018 for which order wasn’t confirmed but the amount is deducted. I have attached photo o[censored]pi & transaction id.

I would request you to address the issue as early as possible.
Please find the attached screen shot.

Thanks,
Kavya ramu
91 [protected]...

Upi-[protected]-razorpay. Irctc@hdfcbank-collect[protected]irctc train ticketing mobile

I made payment via razorpay to book railway ticket on 28th december, 2018. The said transaction reported failed. Till date my refund is not made. Kindly do the needful. Thank you...

Hello team,

I booked an irctc ticket, the transaction id is [protected]. It came the error as "pending from bank" and i hoped that my ticket will book but it made me into jeopardy situation. I can't able to travel as planned just because of the payment through your gateway was not successful before chart preparation. It really gives me big disappointment. Attached the screenshot, kindly arrange the refund for the same....

Hi razorpay,

I have tried to book a smart band on 28 dec 18 from banggood app through razorpay gateway. My transaction got failed & product was not ordered but money got deducted from my account.
My order number is 59282608.

Please check & advice when i can get my refund back. Your earliest response is highly appreciated

Regards
Piyush rajput...

Hi razorpay,

I have tried to book a ticket on 21 dec 18 from irctc app through razorpay gateway. My transaction id [protected] got failed &ticket not booked but money got deducted from my account.

Please check &advice when i can get my refund back as already 7 days had completed. Your earliest response is highly appreciated

Regards
Pankaj...

I have tried to book a tatkal ticket but unfortunately amount got deductedfrom my bhimupi of paytm but ticket was not booked. Soo please kindly refund my deducted amount immediately.

We have a lot of hope but we can't wait too long for our money which was deducted in seconds but to refund the same normally the companies take long time. So iam requesting razarpay please kindly resolve the grievances of customers quickly...br...

Hi
I tried to book a ticket from IRCTC app on 28th December, 2018 for journey on 29th December, 2018 from Hazrat Nizamuddin to Bharatpur (Rajasthan) via Razorpay UPI. The amount has been deducted from bank but the ticket booking has failed in IRCTC app due to payment not received from bank. I have attached screenshot from Google Pay app and also from IRCTC app for confirmation.
Please look into the matter and initiate a refund.br...