Razorpay Complaints & Reviews

I book train ticket and i will do a payment from razorpay aap foro irctc and i do it by debit card and second one by internet banking for one ticket because of my network problem after sometime both of the payment will be deducted from my account please refund my money back to my account one i got refund second one in down image 7 and 8 number shows the payment by razorpay app for irctc

I was booking my ticket but the ticket was not booked and my account was debited. Transaction id -[protected]
Mobile no - [protected]
Email - [protected]@gmail.com
I have been waiting for the refund from the date of debited but yet not got any satisfied reply from your side please look for this i have been about 15 days since debited.
Hope you will reply soon for this.

Risk & chargeback operations
I dont know who the lady is on call disconnected my call and not answering my query.
They cheated 1050 rs by offering service to fraud company on their website.
I want my money back
I want to file a complain against again razorpay the worst company offering service to fraud company.
Payment id: pay_bprbm05e0me0wn
Payment id: pay_bprkzgitsm93tu
Payment id: pay_bprum5qmyudyol
Payment to mpsevp (http://www.mpsvp.org.in/)
A fraud website offering jobs to youth of india.
Please check this and solve my problem.
Thank you

Hello There,

I have used Rajorpay service to pay on irctc to book a ticket. Later I cancelled it and according to IRCTC, they have refunded it on 07th Jan through Rajorpay.

Transaction Id: [protected]
refund id: rfnd_Bh4xsaKysRFom5

The amount still not have credited(as on 12 Feb 2019). I opened a support ticket(354917) but they are not cooperative. Rajorpay refund tracking service also shows that it has been delayed but not provide any update since last 15 days when I checked first. I also asked them to provide ARN (Acquirer reference number) so I can take my bank help to trace the refund but they are not providing this information as well. You can not connect them over phone at all.

It's amazing that sitting on customer money with no accountability is super easy in India. Please beware before you use Rajorpay as a payment gateway to book the ticket on IRCTC.

I made a ticket booking on irctc using razorpay gateway through google pay upi.
Amount was deducted from my account but it wasn't paid to irctc.
Transaction was successful on google pay upi, but it was not received by irctc.
Razorpay is the payment gateway where the transaction is lying. Please check the matter.
Also the ticket has not been booked because of payment is not received by irctc from razorpay.

This is from nit puducherry, and we are going to conduct a technical fest gyanith'19 from feb 28th to march 2nd 2019. We have been trying to activate an account through razopay for our online registrations. We have been facing some problems while activating the account. Please do let us know the procedure for this kind of institute account activation.

Hi, we are order kurthi and kurta in western club on 22 january 2019, order number is 57952 and my payment is also confirmed by your side and also detected from my account, my payment is done through razorpay, my payment amount is totally 1195 rs. Till now meterial not received, sent my ordered material or refund my amount that i have paid. For futher confirmation i ahve attached ordered copy and payment copy. Payment id:pay_bn1uokphzwdzr4

I've repaid the due amount through my google pay. For the loan taken from slicepay.
1) the amount has been debited from my bank account. But slicepay has not confirmed the payment.
2) there is no way i can contact razorpay or slicepay.
3) i've sent an email, giving the necessary screenshot, yet i'm left with no response.
It's been more than 20 hours, and surprisingly, this is not my first time. Every time the same issue.
If i don't get a response, i'll file a case against you for the fraud you've done

Hlo sir, mere ko kal ik fake call ayi thi jiska mobile number [protected] c, sir is ldke ne mere ko pgl bna k mere se mithi bate krk mere atm ka puri detail leli or mere accont se 5000 ruppes katwa diye toh sir mere ko yeh cash bapis chyiye toh sir plz meri hlp kro, mere accont m eh paise bapis a jawe, ko ke pos aitel ne kate hai, toh sir plz cancel krk mere paise refund kiye jaye, yeh paise razorpay airtel paymen walo ne kate hai iska jo mere ko debit ka msg aya tha uska txn nber[protected] hai, plz i rqust u sir meri hlp kro, i hope u, my mobile number [protected], [protected], plz plz plz jldi action kiya jaye sir🙏🙏🙏

I tried to book 2 general tickets in IRCTC mobile app using razorpay-SBI- bhim app.
But both transactions failed- amount of Rs.615/- is found withdrawn from my SBI account but both transactions failed.
Transaction ID: upi/DR/[protected]/IRCTC/HDFC/RAZORPAY/ Rs.300/-
Transaction ID: upi/DR/[protected]/IRCTC/HDFC/RAZORPAY/ Rs.315/-
both dated 07/02/2019 at 11:30:40 and 11:39:04 respectively.
Hence refund needed.

Hi,

Booked ticket on irctc using razor pay amount debited inr 5613.76 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:

Dear customer, your account is debited with rs. 5613.76 on[protected].54.44 by upi ref no.[protected].

I am an old customer of flash cash app. My history is so good of regular loan transaction with flash cash but now i am facing repayment issue. I have paid my repayment amount 10147 that due date was 30th nov 2018 after the payment i send email with screenshot of payment but they did not update my payment status on app. Even i called them for update my payment status but they replied that server issue. I did multiple calls to customer service from dec to jan regarding update but they just reply me server issue and made my overdue charge on app. I ask them please clear me what is the issue but they had no idea about this. After 2 month they replied me on email that your payment was refunded due to some technical issue but they did not notify me by call or sms. So i was also not aware about that matter. I have the all proof of emails and payments now they are ignoring that i did not call them and they have no call records. They want to charge overdue amount 7800 extra to me. Total amount 17800 that is not my fault. I will pay only my repayment amount which is 10147 if they are agree otherwise i am going to raise a case against flash cash on consumer court.

I had booked tatkal tickets on 19/01/2019 twice.
In both cases the ticket didn't get booked but the transaction went through and i was debited of inr 1380 twice.
It has been 3 weeks and i checked my transaction history and saw that the refund was initiated and amount was credited in my bank but i don't see it reflecting in my bank statement.
How long will it take for the amount to be credited?
Attached are the screenshots

Sir, myself sunil krishnan. I have done transaction through razorpayfor paying online passport application of rs.4500 on jan 21, 2019. Before availing the service i have cancelled my appointment with them and they have done the refund via your service. I have already filed grivances regarding this and none responded correctly. Last time a person named vinab gave me the details regarding this and its not satisfiable. Am i able to get my money back or not? If yes is the response, when will i get back?

I placed an order on an online shopping site "westernclub.in" on 24th jan 2019. I paid rs.1443/- to razorpay payment gateway. After i made a payment to them, i didnt got any confirmation from them about the order and money has been deducted from my bank account.

I also tried to check my order details on their website, but i shocked when i did not find any of details regarding my order and about my address, personal details etc. Then i realized about the fraud.
And then immediately called them many time on their given customer service no. To know the status of my order but the phone is not connecting (Its saying the person is not available).
I attached the screenshot about messages and their address for reference

And also i want to tell that this website is also showing ads on facebook and they are changing their website name as and when and this time a same website is showing on facebook (Screenshot attached), iam sure that this is also their fraud website and also their payment getaway is rozarpay.

I dont know, why rbi had given a licence to such a fraud company, who dont bother to check the background before providing support to such companies.

Requesting rbi a to take strict action of canceling razorpay payment gateway licence so that they can't cheat other innocent customers.

And also requesting to facebook to not to show these fraud website ads on their app, as peoples are assuming genuine platform becausethese are showing on facebook.

Therefore, kindly look seriously in to this matter and stop this type of organized robbery through govt. Licencing system.

Dear razor pay,
On the last day of repayment due date i tried to repay at 10 pm but the login through otp was not happening since otp was not coming to registered mobile number [protected]. Next day (Today morning) log in became possible through otp and flash cash has charge me extra 120 rs on repayment as over due charges. This is totally irresistible, why technical problem of flash cash put us in problem. Please review it and see how many times otp was attempted but otp was not coming if you are technically advance and resolve my issue immediately.
Regards
Sanat

I tried to book tickets via irctc on feb 1, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account. Not any notification was received from irctc except failed payment. But money was debited. I had also sent a mail to razorspay regarding this issue.

I am vivek maravi, booked a train ticket from jabalpur to indore in irctc through razorpay payment on 01/02/2019 to vpa razorpay. [protected]@hdfcbank.
On that time the payment amount debited from my bank account & i thought the ticket is being booked
But it was not booked and at last shown that payment is not done by bank.
So, kindly refund the amount to my respective bank account.

I placed an order on an online shopping site "westernclub" on 25th jan 2019. I paid rs.329/- to razorpay payment gateway. After i made a payment to them, i didnt got any confirmation from them about the order and money has been deducted from my bank account. So i called them on the provided no. And they told me that we will send u a confirmation sms and ur product will be delivered till 5th of feb 2019.

Again i called them today to know the status of my order but the phone is not connecting (Its saying the person is not available). So i raised a complaint to the razorpay regarding this fraud (Ticket id:- 362596). Just waiting for their response.

I dont know, why rbi had given a licence to such a fraud company, who dont bother to check the background before providing support to such companies.

Requesting rbi to take strict action of canceling razorpay payment gateway licence so that they can't cheat other innocent customers.

Kindly waiting for your reply in this regard.

I have book a smart phone Viggo M10 on 23 Jan 19 around 18.30 hrs and my amount of Rs 3499 /- was deducted thru Razorpay . I have paid this amount by credit card. Still i have not received any confirmation from Goshoppo . I request to kindly refund my amount as soon possible. It is already more than one week passed.
My order number is S83064.
Every day i am trying to call the customer care number, the number is showing switch off.