RBL Bank Complaints & Reviews

Hi Chirayil,

The same exact thing has happened to me. I also got an sms one day that my Credit card application has been sanctioned. I have no clue when I submitted the application. I however applied or a loan with Bajaj Finserv and they seem to have slipped in this cobranded credit card inbetween. Now, even though I have asked for closure of the card with in their lookup period, they have now sent me a bill for the card which I have never seen or used.

Was their any solution to this?

Hi Chirayil,

Request you to share your contact details or share your loan account number to address the concern that you have raised will surely get back to you in next 24 hours. Also you can write us back on [protected]@bajajfinserv.in

Regards,

Bajaj Finserv.

I submitted my KYC documents to your representative after completion of your application formalities more than a month back for co-brand card and Your representative told me that you will get your Bajaj RBL bank co brand card within 21 days but still I don't received any update on this.

This is really disappointing service and I have contacted to [protected]@rblbank.com but they said that this will be taken care by Bajaj Finserv team so writing you this mail to you before taking forward with consumer board (Govt of India)

Is this the way you are treating your customer??

Now 31 days past and you are promising that you will get combined platinum super card from Bajafinserv and RBL bank within 21 days then why you need 31 days to act on application number BFLC[protected].Your representative taken all my necessary documents Aadhar card, PAN card copies month back and you send acknowledgement mail that is in trail mail and promised that you will get your combined platinum super card from Bajafinserv and RBL bank within 21 days. So what is the value of your commitment to customer??? 

On Tuesday, 27th June 2017 at 5:24 PM your bajafinserv customer care officer Priyanka told that Super card is gone for embossing purpose but no further status after this and asked me to call RBL Customer care for further status. When I called to RBL they said they don't have the status and only Bajafinserv would be in position to help you. Even if you see the previous mail in below trail mail they had clearly written that wecare team will help you if you write but wecare team is showing very careless behavior that they even not thinking to reply customer at least on the mail.

Hi, we regret the inconvenience caused!Kindly connect with RBL helpline no.[protected] /[protected] or mail at [protected]@rblbank.com.

same thing happened to me its been 2 months now and these bunch o[censored]nprofessional people told me that i am a privileged customer who uses their EMI card and pays things on time so they are offering me a free platinum credit card.they sent one guy over to my place to collect my adhaar document after that no updates nothing.i have mailed them also but i doubt they will get back to me.pathetic experience this time with bajaj finserv.

Dear Concern,

I have applied for your rbl credit card 2 weeks ago as i can see in credit card status online that my card is in embossing pending in application status.
What does it means that embossing pending.
Can Any one help me in this concern.
Actually my application is in which stage..???

Subject: Need to revise my last month due amount and waived the charges 😥😥

Hi

I'm Logeshwaran I maintaining credit-card account with you which is called Bajaj Finserv super card and 💳 number is [protected], I got the card was this month January only and before card receiving your person said in phone verification time, Sir you have to use this card before 60days, for expense in above rupees 2999 then you will get 12000 points and membership fees will be waived, but now you charging me, what's happened, I just notice my statement and am shocked, 😱😱😱😱😱

I'm using rbl my card app that also not update in my points 🤔

so I request to you please kindly check our details and waived that amount and clear that issue.

If any information please call my registered mobile number, because I was try to call customer service it's taken too much time.

Kindly Please help me I'm a new user for this card

Reference no BFLC[protected] Bajaj RBL super card apply 40 days but 40 days application under process please my help Bajaj Finance RBL customer care not respond

Subject: Need to revise my last month due amount and waived the charge

hi
I'm DEBANSU KUMAR SINGH I maintaining credit-card account with you which is called Bajaj Finserv super MAX card, I got the card was this month APRIL2018, OLNY 4TO 5 DAYS LATE PAYMENT, PLE REVERSE MY FINANCE CHARGE .
so I request to you please kindly check our details and waived that amount and clear that issue.

If any information please call my registered mobile number, because I was try to call customer service it's taken too much time.

Kindly Please help me I'm a new user for this card

These guys are clever... So u need to write a e-mail for closing and take a copy and cut ur card and by Government speed post send the cancellation letter and the card to there mailing address !! and if they send a new card to your address dont accept the same and return it :)

I have requested the credit card permanently closed but yet not close Even I am trying call toll Free number and whatever number available on website those number not going to connected with Custer care only IVR there and there is no option to connect with any member person . I sent the number email even not getting any response, please cancel my credit card (Raj Kumar Yadav). card number is [protected]

NOTE : HORRIBLE AND TOO MUCH FRUSTRATING RBL SERVICES

I have opted for Bajaj Finserve RBL Super card, after receiving the package, I came to know that all the information
given by their marketing people were false such as 1. No Annual Fees, Interest-free cash withdrawal for 50 days, etc. I never ask for any policy, but without my knowledge, they have given a card protection policy and was informed through SMS. I tried to call their customer care, only IVR is there and no option to call any person.I have written an email for cancellation of a credit card, but I have received an email from them stating that this email is not registered with them . also I went to my nearby RBL branch at GN Chetty road 2 times, they said they will arrange for call back but cannot cancel the card here.but nobody did call me back, don't know what to do, very much frustrated and feel cheated, anybody please guide me what to do, venkatesh chennai.

The person gave an appointment for 17 May, 2017. I waited whole day. Morning he texted he will come by 930 and then he said he will not come today. Then I called n he said he will come by 1 pm. Again he said he is busy.

He was asking for appointment on 18 May 2017 I said I need to check. He replied then do not apply for the card as he is already busy.

Worst and un professional service from you people.

RBL and moneytap with this customer services is very bad.

WORST Customer experience and how would like to escalate this matter to seniors.

Pratik Mandalia

got a credit line of 1, 06, 000 applied for transfer in application of moneytap it shows sucess today it is 2 weeks i have applied and havent recieved any rupees and now i recieve a message of repayment of emi for 36 months where in i havent recieved any money what a ### app is dis.. nor they provide any relevant person to whom a customer can speak buzz of guys not even gonna pay a single penny do what ever you can... ### ### like dis got on me...

I don't card receive

I have updated that to pay 750 fee only but my platinum maxima card showing it is 2000 Rupees.

Dear sir please help me I have not use RBL CARD but Transcaucasian show my account 19950 I have no use card I have complaint Saturday please block my card but no blocked my card

Please help me I have use card at Amazon I am buy mobile in emi but this is not convert in emi

Actualy its not a complaint, i just wanted to know how can join your personal banker program n where i can get the complete information about this program i eagrly waiting for your prompt response i m interested in that program so could you plz provide me the necessory info

Fraud bank . They told me 15℅ rate of interest and they charge me 22% rate of interest without sanction letter. 3rd class baknk