RBL Bank Complaints & Reviews

Sir me ashok gupta mera card no [protected] hai sir apke bank ke person ne fraud kiya hai yr apko 29/7 ki 8 se 9 pm ki recoding me mil jaye GA a ap plz check kijiye APNe meko 20 din dhokha m we rakha meri kya galti abb meko newspaper me ya Rbi me complain karne ko majboor kar rahe ho apka department fraud hai sir 68000 ki baat hai kuch karo verna aap log badnam ho jauge plz call [protected] sir meko ye kyu bola gaya ke hm inhabitation kar rahe hai jabki kuch nahi kar rahe the

I never applied for the card, the customer care itself called me multiple times and they have taken documents and also called me and said my card has been approved and will recieve it in few days not when i check the status of the card then they are showing as "reject ops", what does it mean?

Does it mean my card has been rejected, if yes then what are the reasons?

You just cannot call people and ask documents and waste there time, its about my cibil status.. And i want to get my question answered asap or else i will not hesistate to go with law suit.

My application number is #cc37lvk36d

Sir my name ashok gupta card no [protected] sir me sure hui apke bank ke aadmi ne fraud kiya hai kyuki jo baat meri 29/7 ko raat ko baat hui wahi baat 30/7 ko hui sir me kya karung plz help me sir 68000 ki baat hai me pay nahi kar pauga [protected] sir agar aap sach ka pata lagana hai to plz check the recoding 29/7 ki raat 8.30 to 9.00 pm aur 30/7 ki shaam 4 baje ki apko sab malum pad jayega

I have credit card of rbl bank.. Due to some problem i am unable to pay amount. Bt now we have a mutual understanding and they have done full and final settelment with me. The date given me is 31 aug for payment. But their is a one guy who is continouly disturbing me and all my family member by calling for amount. When date is given to me why he is calling to me and all my family members. He is doing misbheaving with my wife. Continously calling on my father office and saying abuse. Kindly help, me for this.. I am sharing the number..
[protected], [protected]

Please note that i applied for rbl credit card and got reference no : #CC9GH16UA5.
I got all verification done at my residence too.
I got multiple calls for verification.

Today got checked in rbl link showing track your card application.
Found the reason as follows:
Application reference number #CC9GH16UA5 status

"Dear Customer, your credit card application has not been approved as it did not meet the policy requirements of RBL Bank"

Executive called and we given all verification also done positively.

I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection.

As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected].
Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman.

We want reason for rejection as it will hit my cibil. i got home loan too on same address.

Thanks and Regards
Rahul Mogha
[protected]

Name – ajay d bhuyal
Contact - [protected]
Card no. - [protected]

I received a call for super card which linked up to bajaj finance.
Your executive called me and given details about the card.
It was clearly said that only rs. 2999.00 will be charge annually and i informed your executive that am staying in belgaum, karnataka due to my job and going to take super card next.
I took that card and came back belgaum, but before generating pin i received credit card bill for rs. 5000/-.
Now i want to cancel this card.
Please call me on my no or i have to take legal action

After repeatedly complaining about declined transaction of 350 rs used at rbl website itself to recharge a mobile number. Such a waste service i saw till today. After many attempts there is no response from the bank or credit card department. Complaint was raised on 3rd august 2017 with transaction reference number [protected]. No complaint registered or raised by these people till today. Pathetic service and am going to cancel this card forever.

Prashanth r
Ph [protected]
Bangalore

I have contacted customer care regarding reversal of interest and late fees charges as i had paid all the balance leaving rs. 800 in june bill. Executive told me he will reverse rs.750 but your system was down for 3 days. I continuously dialing your number but there was no ivr due to which next bill also generated and again charges levied in july bill. Executive reversed only rs.350 in july bill. When i contacted again the executive was so rude, he didn't listen to me and straight forwardly denied to listen to me, i requested him to cancel the card but he was so unprofessional he told me (Its your fault as u have delayed the payment if you want u can pay in full and cancel the card, we will not reverse any charges). If rs. 750 would have been reversed in time my card balance would be zero and i could have used the card again.
Please look into this matter as this kind of behavior is really unexpected form the bank. No professionalism, no soft skills and no manners at all, he was shouting as i am a beggar.
I would really request to reverse the charges and clean my balance so that i can use the card again.

Regards,
Varlin aggarwal
Rbl: [protected]
Mob: [protected] and [protected]

I have submitted a request for closing my account and submitted the request form through your executive last week who came to my residence but when i checked with national grid it is showing my account as active. Please make sure that my account is closed once for all and inform the national grid accordingly. Any dispute after this mail will be wholly on your account....

Most "worst worst worst bank" i ever came across.
I lost my 1000/- as they deducted from my account but not credited
To given account num & now these people pulled their hands back from
Their responsibilities and said that its not bank responsibility to
Take care of imps transactions. No other banks do like this.
Don't open your accounts with this fraud people otherwise be
Ready to lose your hard earned rupees.

Hi i am aakash gupta from noida. One guy name mukesh came in my company and ask me that he will help me in getting credit card or personal loan, i agreed and try to get personal loan with him. He asked me to submit all the documents and after 2 days he ask me that the backend team want rs 2000 to approve the loan, i transfer the money and now 2 months passed he is not helping me in loan and not returning my amount. I have all the proofs. So i request you to please take action against it.

My contact number : [protected]

Dear team,

I have applied for a credit card via paisabazaar for rbl and indus ind bank but the application number which was given by the executive of paisabaazar, was not able to pull up any details on the website nor my calling the number, please assist with the same on priority.

Email address : [protected]@gmail.com
Mobile number: [protected]

My self ajay rohilla (Laxminagar, new delhi) i have applied for rbl credit card. Rbl executive mr. Neeraj ([protected]) taken all my documents but after days rbl bank said we need your pencil impression on blank paper. I just asked him drop the mail for that. But no reply from the rbl. I got the call from mr. Pardeep ([protected]) regarding the credit card i have submit all the doucments then he said you have not passport or uid card i have given them all now they said you don't have documents so that's why we need finger pencil impression on blank paper. I have given them my local resdident bill (Credit card) also. One of the senior from rbl bank also asked me the same thing i also asked him drop the mail but no reply. It's feel like cheating.

My application no - [protected]
Mobile number = [protected]
If bank cannot process my credit card process plz return my documents as i am afraid that my doucments should not be misused.

Hi sir/ madam,
Today i have received call from rbl executive sachin tawade (Mob. No.[protected]) multiple times on my mobile number. He was asking me that i have made payment or not. I told him i have made payment on 16th aug 2017 but he was saying payment not updated in rbl account and blame on me that i am lying and used abused language with me. He don't have manners to talk with customer and using local roadchap language with customer.
He is not listening me and keep trying to call me continuously. This is really frustrating. I cannot expect such behaviour from rbl executive. I told him i will complaint his but he told that i don't care about this. This is not acceptable at all and cannot be tolerate.

I request you to take strict action against him and warn that they cannot behave like this with any customer. This is spoiling rbl bank reputation.

Look forward your quick action on this.
Regards
Bharat jawale
Mob =: [protected]

I got a call from rbl bank exacutive he told me as we can see you have applied for rbl bank credit card but due to some issue it's was not approved now we have pre approved card for you. Please submit your documents for the same i agreed on that as it's pre approved but i got a msg or rejection after submitting documents i have credit cards from sbi axis and hdfc all of them with 1l limit
Bunch of lairs rbl bank #cck5n5mi20

I submitted my kyc documents to bajaj finserv representative after completion of their application formalities more than a month back for co-brand card and bajaj finserv representative told me that i will get your bajaj rbl bank co brand card within 21 days but still i don't received any update on this.

This is really disappointing service and i have contacted to [protected]@rblbank.com but they said that this will be taken care by bajaj finserv team so writing you this post to you before taking forward with consumer board (Govt of india) and mouthshut

Is this the way you are treating your customer?

Now 31 days past and bajaj finserv is promising that you will get combined platinum super card from bajafinserv and rbl bank within 21 days then why you need 31 days to act on application number bflc[protected]. Your representative taken all my necessary documents aadhar card, pan card copies month back and you send acknowledgement mail that is in trail mail and promised that you will get your combined platinum super card from bajafinserv and rbl bank within 21 days. So what is the value of bajaj finserv commitment to customer?

On tuesday, 27th june 2017 at 5:24 pm your bajafinserv customer care officer priyanka told that super card is gone for embossing purpose but no further status after this and asked me to call rbl customer care for further status. When i called to rbl they said they don't have the status and only bajafinserv would be in position to help you. Even if you see the previous mail in below trail mail they had clearly written that wecare team will help you if you write but wecare team is showing very careless behavior that they even not thinking to reply customer at least on the mail.

Dont open rbl account, i[censored] opened then any issue comes no one will help u. Guntur branch in andhra pradesh is one of the best worst branch for the 100 years. I am opened this account 1.7 year back from that day they said we will provide credit card but they didnot provide from that day i am asking asking asking then recently one the employee said if you open hdfc life insurance we will provide credit card last at november i opened hdfc life insurance but upto now i did not get any credit card they said wrong commitment. And now charges are debiting from my account. So that i cleared all debits and asked to close the account. They are saying now i[censored] close or continue policy then only we can close policy it is in ecs mode change that first said. Then i called to hdfc they said it is already in lapsed mode ecs mode deactivated but guntur branch in andhra pradeshsaying it is a link account with hdfc policy we have get mail from hdfc policy like this all stories saying saying saying every time some different story. I am unable to close my account also. To whom i have give complaint to get the solution.

I am very disappointed with these rbl people in hyderabad. They called me and asked if i needed any personal loan, as i required it, i complied with them and gave all the necessary documents to their person who visited me in my office (Who knew only telugu language). After submission, he said within 3 working days, they will contact me. That was the last communication with rbl bank people in hyderabad. The person who took my documents never replied to my calls and messages, the bank-end team had no clue, the head branch gave me only some numbers which doesnt respond as well and i gave all my confidential documents to these irresponsible people. I would suggest others never to apply for any loan with these people. They are highly unprofessional and unethical.

Rbl bank,

As you can see my numbers of mail from my id "[protected]@yahoo.co.in" & "[protected]@multiplex.net.in" that i rbl cheated me, sent numbers of mail to sort it out but did not get any positive reply, in every mail i mentioned that im ready to pay just sort my problem, but no reply.. Now u hire a executive to harass me... Continue he is abusing me, asking for payment... Is this ur services??
I found a problem in my statement that rbl charging extra amount without any reason for the same just i raise the voice.. Whats wrong in that? Means rbl can do anything what they want, if customer not satisfy or raise the voice then rbl harass them.. Is it the policy? In india i thing u know the rules batter them me... I hv the recording o[censored]r executive... And i know what i need t to do... But cant not expect the # things from ur side,
His number is [protected]

In every mail i mentioned please sort my problem, i always ready to pay... Many o[censored]r executive called up me for the same and discussed very gently after discussing the problem he/she commite the they will revert on this but there is no response yet... And all of sudden ur new executive called up me and said im from rbl or tujhe kya problem he paise kha kar baithi he payment kyu nahi deti... I hv the recording of this.. By the way is this the way of talk hv u ever heard??

Not an issue... Still i[censored] feel that u can not solve my problem so i'm sorry to say till then will not pay a single rupee... Even i[censored] want u can file the case against me but will not at all # things from ur side.

Hope you can understand the problem... Being a human no one can listen this language.

Its humble request.
Rajni kaur
Ccno. -[protected]

I am dharmender yadav, i request several time (Telephonically) to close my rbl credit card which is end with four digit i. E. 0034. But they always said we try to close, but still my card is working. One of the customer care executive give me a wrong advice and said that whenever your bill is generated you may request again to close the card and refuse to pay your bill because we cannot close your card because as it is free at this time. You may try in august 2017 when your bill will be generated and you refuse to pay for that.

I request you to please take appropriate action in the matter.