RBL Bank Complaints & Reviews

Your credit card collection executive don't have manner how to talk with any one... And giving all wrong information to my family. Instead giving them warning to not to call my any family members they always call them

... I regular pay them my money... They give all fake and false information to my family members i am not going to tolerate this i m putting this matter in media... Rbl credit are making people fool
Executive name is farah she is under samir sheikh and shinde

Shinde always threaten me to send executive to office and home and bagg for my dues

I want immediately action on this

This happening from last 8 month now enough is enough

I got a call from rbl bank for new credit card on behalf of my existing sbi card. My application number is #ccgn59ea48. I gave them all required documents a month ago. But they didn't process my application and didn't contact me either. When i contacted them and ask about the status of my application, they said it is in process. After that i applied for standard chartered bank credit credit card and i received it with in a week.

Dear sir,
I have so many mail against rbl credit card department but body will response about my complaint of below charges. For last 3- aug-2017, but no one clear this issue.

1. Card annual fee... (Before 1 year charged)
2. Over due charges... (Without over limit)
3. Interest charges + tax... (Mistake in your hand & why charged beared by customer)

I have already complaint for all this mater in you customer care, but no one can gives solution on this. I cannot pay any extra charges (Rs: 9865.40)

Respected sir/madam,

Rbl was issued me a new credit card at the date of[protected]. I make payment in first month around 10500 rs and earn 8000 rewards points. But after that i don't make any transaction on this card because i swipe my card at petrol pumps and others place all time transaction fails so i use my other cards.

Before some time i was try to contact rbl cc no but not able to talk or contact rbl executive due to late sending otp, call was disconnected.

Now i want my rbl card annual fee reimburse to in my account and blocked this card for ever, i don't want to use this type of bank's account or credit card. Today 10-sep-17 i was check my cibil after that i am surprised that my card is blocked. I never and ever want this types of service providers in my financial activities. Pls give me a judgement and secure my cibil for future.

Thank you.
Mohit nagar
10-sep-2017

Dear sir i have apply rbl credit card jan month 2017 and my pre approve credit card application ref no #ccv8npd902 all verification done but after 15 day decline but card approval done card approve all phone and physical verification done after all subject 15 days results decline we want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection i again checked it shows as follows "application reference number #ccv8npd902, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl bank. M. No [protected] chandigarh

Please note that i applied for rbl credit card provided all the documental details and i had one credit card of hdfc i didnot provide its details yet still they are saying your application has been rejected. On what background they are rejecting my apllication no proper reason of rejection.
Rbl bank should give us reason or else we also file complaint in rbi. We want reason for rejection as it will hit my cibil. My cibil was all clear.
If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
Regards shraddha [protected] please suggest me what is next process. And where exactly my application got declined. Hoping positive response

Ratnakar bank ltd. Initially a money lander then nbfc and today a successful banking license holder from rbi. But could not changed its basic instinct of money lander. Today on 09.09.2017 i got a call from so called customer care a laughable word in respect of rbl for claiming an amount of 5, 000/- for use of credit card. I hereby in my full-conscious state of mind declare that i have neither used this amount nor i am customer of this bank having money lander mindset and nor ever refused to pay legal and actual amount due. Actually last year a credit card with a credit limit of rs 1, 00, 000/- was offered to me and i accepted the same considering a good credit limit but fraudulently i was provided only rs 34, 000/- credit limit. Reluctantly i used its rs 12, 000/- and before 4 days of its due date handed over a cheque of rs. 12, 000/- at its chandni chowk branch but as i have already said that this bank is having a never going tendency of money lander, it delayed the clearance of the cheque intentionally and imposed some charges in the name o f late payment, penalty, taxes and so on, for the same i registered my protest through a telephone call to customer care and since the intention was dishonest no attention was paid towards the same. After 2-3 weeks the services of credit card was terminated. Now after a lapse of 7 months all of the sudden a call with offending language comes and tries to threat me with dire consequences, this kind o[censored]nparliamentary language by a female tele-caller is quite sufficient to show this basic instinct of money lander and no respect towards wordings of the hon' ble supreme court of india in terms of recovery of any monetary claim. Today i am so much hurt with this kind of behavior of that lady with a man of high morals and self respect. I request, please take a stricter action against that lady or tender an unconditional apology with in 10 days with in 10 days of receipt of this complaint otherwise i am determined to take legal action against that lady acting in the capacity of agent of rbl as well as rbl.

Pankaj goswami

Through
Advocate mohit goswami

I have credit card of rbl (5243 xxxx xxxx 2781). 4 months back i had requested to change my due date as it was getting generated at 22nd but i dint had money so asked them to move it to 1st of next month

Rbl replied that its not possible to change through mail and asked me to clear all due amount, by the time i was charged 2 months late fee charges

And when i called customer service they told nothing can be done from here you need to wait for next bill.

Again i was charged late fee charges and some unknown charges of rs 85. Again i send mail but there was no reply (Please look for attached screen shot of mail).

Again i send mail to rbl but this time they given option to opt for new date through mail.

If that was possible then why i was made to pay late fee charges for almost 4 months

This is very cheap strategy to get money from people using credit card. Please help me to get eligible amount refunded

Please help me sir because i got a call ago 1 week or 10 days from this mobile number +[protected]. She said that you want to be make a credit card of rbl bank. Rbl bank offering to you 1 lac to 5 lac limits. Are you interested? I replied to her that i am interested for made this card so it's processor please tell me. After 1
Or 2 days call me again rbl bank (She's name suman) your application was successfull and i got a message that (Congratulations!!! Your rbl bank credit card has been approved in principle; our representative will call you shortly to complete your application. T&c apply) so please submit your all documents as aadhaar card, pan card and credit card photocopy with self attested to our executive he will come to your near. He came at my showroom dhingra honda two wheeler showroom nangloi and collected to my all documents from there. After that her mobile was continue switched off. So please sir help me before any wrong with my documents.

Chanchal
[protected]

My dad was issued rbl credit cad last month in a very unprofessional way. An agent approached him through phone and asked if he was interested in any credit card. Understanding my dad's willingness, he asked my dad to send adhaar and pan card copies to his whatsapp number to know more about the card. My father unaware of the fraudulent sent him the requested documents over whatsapp message and after a week, we see that a card package has been delivered to my house (With no forms filled and with no briefings about the card).
My poor dad was utterly shocked and started calling the agent but the agent's number was switched off and isn't working till date. On top of this, after a week's time, he receives a message stated an outstanding amount has to be paid against the credit card. With all these, i have been trying to connect to the credit card customer service team, but every time i get a chance to speck to the representative, they say that they are not privileged to cancel a card and i should follow a different ivr pattern. When i try to follow the instructed process, i end up connecting to the same team. I have dropped an email to the bank with my part of the story as well.

Ps: i can't even go to the bank as there are no branches of rbl in my home town.

Dear sir i have apply rbl credit card jan month 2017 and my pre approve credit card application ref no #ccv8npd902 all verification done but after 15 day decline i have apply after six month but this time error show u have apply already 90 day my cibil show only jan month 2017 apply this time pre approved card decline all phone and physical verification done

Virender
[protected]

Hi,

I am using rbl credit card from the past six month and i used to pay 17000 to 20000 minimum every month.

I have received my last month statement with the due amount of 19, 727.28 from that i changed a transaction of 3800.00 into emi.

To know the revised due of the month, i called your customer support executive i clicked 500 times on the call request button and seen message that 'i will get a call shortly' but i haven't got any call.

I called your toll free number and such a complicated system not seen anywhere was tired on pressing 1, 2, 3,... Dob, #, card number and atlast i hear any voice they used to say that i got connected to a different department and they can transfer the call, when they doing transfer again 1, 2, 3... This is really killing our time and really complicate to speak to executives. Then i spoke to one executive but she still says that i need to pay the whole money 19727.28. When i explained her that i converted one transaction into emi and it showing successful on my system, asked for the revised money to pay, she said that i will get a callback.

I was waiting not getting any calls, i managed to get a chennai number and spoke to one executive, she said that this time i will definitely get a call back for the right person. Again i was waiting and not getting any call backs.

My registered number is [protected], you can track the call details.

I am not interesting on making late payment, on the payment date i paid 6000 (My min due for the month was 2462.54 only) and was waiting to hear back from your executives as they said every time.

Suddenly a person called from your collection department called and said i have not paid any money for the month, when i said i paid 6000 he has not accepted it and told that his system not shown anything like that.

I said i paid 6000 that is more than my min due, having receipt in my hand gave receipt number and i am ready to pay right there if they could tell me the exact amount after the emi transaction, he said he will check and get back.

No calls as usual from that day... I got my this month statement and found that there was a charge of 1070 rs as 'finance charge - retail'

When i am ready to pay my due what i requested is only a clarity of how much revised due i need to pay, the call request on site not working, all the employees taken my call from the number [protected] has not done their work, why i need to pay?

I request you to takeout the money since i have not done any mistake on this it is all because your executives who can not even shown interest on collecting the due who is ready to pay.

This is frustrating, please get back to me with the revised statement i can pay the correct due immediately once after i hear from you, otherwise i dont want to use rbl anymore.

Looking forward to have a relationship with rbl.

Thanks,
Pradeep. G
[protected]

Very Worst courier company (Xprees bees)
Please change courier company
My thirumal
[protected]

Sir
i have two home loan accounts in your bank ( 9224149 and 9229504 ) in the name of surendra bahadur singh. This was being transferred from RBS bank to your bank. Your bank is charging very high rate of intereset ie about 12.45 %. Problem is that your bank is nearly 500 km away from my place so it is not easy to go to bank. Please take this matter into consideration and reduce the rate of interest .
Thanking you
Mobile [protected]

From card received still i am unable to use my credit card because it block from your side and i already paid my amount. (Minimum due amount) but still card is blocked. Am sending you my documents
Unblock my card.
My card no. - [protected]
Name - rohit raj
Plz find attachment documents
Pan card
Electricity bill - address proof

Sir im applied rbl credit card 2weeks ago. Toay i checked rbl website witb refeence number it shows rejected i dont know why even im valued customer for bajaj finserv

My mobile number [protected]
Application numbr : #cc0u0tb3h2

Im trying to contact to rbl customer number there is no option for speak with executives. I dont know how to contact them.

Several time i got call from rbl bank and i got pre-aproved msg after i provided my all documents but after 2-3 days i saw that application is declined i got card from another bank in same month after rejection from rbl bank. The service is just pathatic if you can't provide card then don't give pre approval. Every time i got pre-aprovel from other bank i got card but rbl is worst bank i ever experienced. After someday i saw a app called moneytap i have filled all details i got pre-aprovel from rbl again but again they disapproved my application. The most pathatic bank i have ever experienced.

I applied for buisness loan 6 months before, the branch manager did'nt give any word and he was not ready to accept the loan application, then he told me that the loan is not available to me because our bank close buisness loan scheme.

So plz help me to get the loan i have spend many times, i am waiting for your support to get it thanks

Sanjay balkrishna kathapurkar
At - islampur. Tal - walwa. Dist - sangli.
Ph no : [protected]

This complaint is in regards to my Credit Card Number ending with 3422 and my name is Aman Raj. This Bank has been cheating me from the very first day. This Bank has the most unethical Customer Service. A person from RBL Bank whose name is Govind Tyagi calls in for the payment. He has been callng and harrasing my Family as well as me. Apart from humiliation of me and family members, he has been calling and abusing my family members. I have already offered him asking for Settlement, but he has been calling and threatening my Family and mentally harrassing them. The Bank has always been cheating me and always deducted around[protected] every month from my Credit Card but however the Customer Service did not provide any resolution for the same. He has already taken Rs 10000 from me asking me to deposit the same into the account of the Credit Card and said that I will get the Credit Card settled and when paid he denied anything like that. And again I gave Rs 9200 to a different agent and now again Mr Govind Tyagi is calling and harrasing my FAmily.
This needs to be looked into because this is complete mental harrassment and moreover humiliation and I would request the Bank to improve their Customer Service. The worst Bank and the worst Customer Service. And now may I please ask the Bank, this is what you do with Customer. I have all the recordings as what he has done till date. Contact number of Govind Tyagi is[protected] and he claims to be RBL Manager.
The only thing he does is threatens and abuses. Never will I keep any relationship with the Bank.

This complaint is in regards to my credit card number ending with 6656 and my name is aman raj. This bank has been cheating me from the very first day. This bank has the most unethical customer service. A person from rbl bank whose name is govind tyagi calls in for the payment. He has been callng and harrasing my family as well as me. Apart from humiliation of me and family members, he has been calling and abusing my family members. I have already offered him asking for settlement, but he has been calling and threatening my family and mentally harrassing them. The bank has always been cheating me and always deducted around[protected] every month from my credit card but however the customer service did not provide any resolution for the same. He has already taken rs 10000 from me asking me to deposit the same into the account of the credit card and said that i will get the credit card settled and when paid he denied anything like that. And again i gave rs 9200 to a different agent and now again mr govind tyagi is calling and harrasing my family.
This needs to be looked into because this is complete mental harrassment and moreover humiliation and i would request the bank to improve their customer service. The worst bank and the worst customer service.