RBL Bank Complaints & Reviews

Hi i had, RBL Bajaj Credit card.

It was offered with lifetime free card 3 years before, but after some month, they send new card with annual fee charged, after knowing that i informed RBL that i don’t need any charged card service. then they reversed the payment and changed to free card.

Again second year, it was repeated, after having discussion, it was reversed again.

Now 3rd year, same issue, this time i was not noticed the annual fee, made my payment as there is EMI going on. when courier guy called for new card then i noticed that there was annual charge for new card, which i never wanted from RBL.

I had sent email to RBL to reverse the charges and update current principle to be paid to bank, so that i will clear all due and stop using their service, meanwhile i did not received their new card physically before coming for delivery and asked courier boy to return to RBL.

As already written email on 9 Dec 2021 to RBL to send final payment to clear all my dues, hence I stopped making my emi wanting them to send final settlement for used amount by myself deducting wrong charges for issuing new card, till now any confirmation from them, whereas i am getting daily 20 calls from RBL collection centre to pay my emi (last month statement), they don't know anything about my issue.

In this situation, pls guide me the way forward.

Thanks

GK

Plzz Cancel my R Shield Insurance
I am Vanam Vamsi. I Have RBL SUPER CREDIT CARD, without My Knowledge Your bank put the shield insurance RS. 700 and RS 600 on my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
Name - Vanam Vamsi

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-5595. I recently received a bill of amount rs. 91010/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 15-20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Thanks,
Ajay Ramayane

We have to close the insurance on the credit card issued by your bank as it has been started without our permission. Despite repeated representations to RBL Bank customer care, no one is cooperating. requested to close our current insurance and refund our amount. Recently a new complaint has been registered with complaint number 40211717. If there is still no help Me. My account number [protected], Name: Archana Chitara.

Respected,
Humble request to say that BILLDESK Finance transfer of 599 rupees dated 13 January 2022
I can't intrested RBL Bank any other purpose was forced to do the transaction and KYC by the bank staff Deepesh +[protected] he has come and meet me in Dipka Korba he has forse me.
Not pressure we request you please solve my problem, and hope that this way of cheating should not happen to me again, I am very poor, explain the need to solve my problem please and please Help me!

Many time close my card but now sending me msg after 3 year pay yearls charge..And closing time i paid fully amount ..But nothing responce rbl customer siport team ..Very bad service rbl bank and nothing any resposible person in his team to help customer...

Ravikant tripathi
[protected]

Sir i paid my rbl credit card bill 20.12.2021 whose payment amount is Rs.32431.58. I paid this payment amount which got paid and same day that amount to my rbl bank Reversed from that side which has not yet come in my Bank of India Savings Account till now my Bank of India Account No. is [protected] .

Sir, I have complained many times to RBL Bank Customer Care aur email, the bank's reply is not coming, If these cases are discussed then it is said that your payment will come in 3 or 4 days.

Please do it Sir, get my money back to me as soon as possible.

Sir I am Attaching some pdf file & Bank Of India Statement related to this mail.

Thanking you

Regards
Ravindra Yadav
[protected]

Sir i paid my rbl credit card bill 20.12.2021 whose payment amount is Rs.32431.58. I paid this payment amount which got paid and same day that amount to my rbl bank Reversed from that side which has not yet come in my Bank of India Savings Account till now my Bank of India Account No. is [protected] .

Sir, I have complained many times to RBL Bank Customer Care aur email, the bank's reply is not coming, If these cases are discussed then it is said that your payment will come in 3 or 4 days.

Please do it Sir, get my money back to me as soon as possible.

Please refer to my complaints dated 25.12.2021 and 08.11.2021, I am being intentionally presurrized to deposit the Annual Renewal Fees of Card which was issued to me, with a condition that you may cancel the card according to you wish anytime.

Now, when I am not interested to renew it further, I am being asked to deposit the amount of renewal and then cancel the card.

Let me bring it to your notice that I am not using this card for the last few years, so that it could be cancelled, now why I am being asked/pressurised to renew it or cancel it after depositing the amount of renewal, is it a joke, or it is not my hard earned money.

It is requested that this card may kindly be cancelled at once, as I am not interested in renewing it, further.

I have requested you and your customer care service personnel numerous times over phone and Twitter that as I am not using your card for the last two years, as a result this card may be discontinued, but regret to submit that you are intentionally sending me mails/sms /whatsapp and telephonic calls to deposit the card renewal fees. This is unduly disturbing me and my life. First of all, please stop sending such irritating messages, secondly, when I have several times requested you to cancel this card, as I am not interested in using it, then why are you pressin​g me hard and compelling me to deposit the CARD RENEWAL FEES. You are requested to cancel this card, immediately

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 38648/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Akash Verma

Received a credit Card from RBL in Dec 2019. was assured that charges will be only when used. I had not activated my card and suddenly started receiving bills. I found that they had billed me for R Shield which is an Insurance Cover which I had not consented to at all. It seems that this is the complaint of a lot of RBL Credit card customers. When they called all they were interested in was collecting the outstanding. Then on 31.3.21 they confirmed receiving a payment of Rs 44 which again was not made by me.
Now the division has been taken over by Kotak Bank and they are aggressively pursuing clearing the outstanding and advocating that this will affect my CIBIL scores.
This is a totally dishonest way that RBL has behaved. Can RBI take stern action against such errant banks. A wrong debit affects our CIBIL scores and they are forcing us to pay so that our CIBIL scores are not affected.

Dear sir
J AnandaRao I have an Rbl Credit card at I want to close my credit card I was Approached by Rbl bank on 5jan 2022 at that they are connected customer care person said if pay only outstanding only if you won't close the card You pay EMI Precloser chargers that amount is 3% of the outstanding amount EMIs Precloser charge is Rs 978.90, Then ofter you would like close card, then I was pay amount at that time only through Net banking then the customer Raise EMI close complaint the ofter 3 working days Your EMI is closed ofter that again I went Rbl bank at 10 Jan 2022 and Aked Call customer they connected to the customers care person raise complaint credit closed ID 40540442 then ofter you got a call from our Rbl department just confirm your details they will be closed the credit card .then ofter that today I got a call from Rbl customers to care person says you already pay Extra Amount in your card please use Extra amount ofter that close your card. These Issues they are told me please transfer Extra amount 926.90, my account then close the card, My A/c [protected] Ifsc code HDFC0001042 and close my card Number is [protected]

I am J AnandaRao member of Rbl credit card holder since 2019 in that I am used card 70000 limit and its converted EMI and closed outstanding Amount Last 12 days back and complaint RBL Credit Card customers care and raise complaints and closed EMI Precloser it closed and now I just raise the card close complaint id 4050442, please close card immediately as soon as Possible
thank you, sir

Couple of days ago, my credit card used by some one remotely and used through phone phe of Rs.99.780.50 without intimation and I got message that you have spent this much amount by your card.
Please be careful about RBL Credit card holders

I have rbl cc card this was the biggest mistake I made I had been making payments every month except the month of October due the staff behaviour on the call by November the moved to the SSS collection agency The collection agency started calling me twenty to twenty five times a day thinking it will amuse my I spoke to them couple of time it led to an argument I stopped taking their call I continued making my payments regardless wht they did because I didnt attend call they called my spouse saying obscenity to her this really irated me I spoke to the agent and had a argument They called after dat even with the rudest and lewest language stating they will send ppl to my house cause me and my family members personal harm and injury I want to know is the behavior appropriate for the bank I was told by the bank they will be revoking my account from the SSS collection agency They lied I made payment in December and again in January the collection agency started calling again I never faced this issue with other bank cc cards when the associate came to me said they are with bandhan bank later I came to know they are not I want to know is such behaviour appropriate for the RBL bank SSS agency If this is how we gonna proceed in received your payments .

I am not able to make any more payment. I have lost my job and right now I have 3 loans running on my head an I cannot make any more payment if not they keep calling me 100 times. I tried my best. I am at a stage where I cannot do anything anymore. I am ready to settle for what I can. Am selling my bike as my last resort and pay it of.

I've been using my rbl card since many days and didn't notice the hidden charges
Recently i came to know that I am being charged for three R-shield insurance without my consent and every month I am being charged with 64, 64 and 54 rs for 3 different R-shield
I want to cancel all of the above R-shield insurance as it was not been started with my consent also i want refund as applicable
RBL pls take my complaint into consideration and don't give any hidden charges to costumers, Thankyou

I asked for the repatriation of my funds in my NRE account in RBL. My relationship manager PRIYANKA GAIKWAD facilitated me with the worst possible experience ever. During my initial conversation with the manager, I she almost promised to do it in a week or 2 and then she started procrastinating the entire process without giving me any details of why the repatriation is taking so much time. After I literally contacted her superiors to put a complaint against her is when she replied that she required an A2 form filled and signed and COURIER physically only then she will be able to process. NOTE that I live in U.S and not physically present in India. So I asked her that courier will take time internationally so is there any other way. She said that she will accept the soft copy and dispatch the funds but I still need to send the physical copy of the form which I AGREED for. I sent her the fedex label of the courier. Now again there was no conversation or follow up from her side for some days. I followed up again that where is the process? She said on Dec 23rd Thursday that I will call you on Monday Dec 27th to lock the rate. I said OK and waited for her call. There was no call. Then I still waited for entire week of Christmas and the New Year passed by and there was no call from her. Finally when my patience crossed the line, I contacted her and asked why you never called me and its more than a week without any notification or follow up from your end. But as usual there is no reply. No while I am writing this complaint, I have no other option but to file and FIR against RBL bank and that relationship manager for torturing me and keeping my hard earned money from me. It looks like a Fraud bank to me who says nice things about their NRE accounts but apparently don't want to dispatch funds to people abroad when we request for repatriation.

Rbl executive calling and forcing to upgrade credit card, after that they said despatched new card but after 1 month also card not received, but new bill generated with extra fees for new card. I called customer care and they said card returned bcs non deliverable location. I asked them to cancel the card. Now they cancel the card but i have to pay the fees. These robbers asking me to pay fees for a product which is not yet delivered and also cancelled.