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RBL Bank Complaints & Reviews

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Updated: Dec 18, 2025
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RBL Bank reviews & complaints page 12

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B
bhaat_parmar
from surat, Gujarat
Jan 19, 2022
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Address: ratan chowk, navanagar, udhnayard, udhna, surat

I am not interested with you,
not interested any relation to you,
so why are you mentally torture to me.
close or cancle my all cards
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    B
    bhaat_parmar
    from surat, Gujarat
    Jan 19, 2022
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    Address: RATAN CHOWK, NAVANAGAR, UDHNA YARD, UDHNA - 394210, SURAT

    Dear sir,

    i have many time informed rbl credit card department.
    But, they are mentally torture to me.
    I am not interested rbl credit card but they are dispatch new card, but i have not receive and return to sender.
    And he say pay to monthly charges.
    But, how i pay ?
    i am not receive and not use and i informed to via mail, cancel all my card, i am not interested with you. But no any response to my mail.

    So i request to you please help me.

    Thanks & regards,
    parmar bharatkumar
    RBL Bank customer support has been notified about the posted complaint.
    Jan 25, 2022
    Updated by bhaat_parmar
    Hello Sir/Madam
    how many time solve my Complain ?
    I am tormented by mental anguish.
    so please check and solve my complain.

    Thanks & regards
    bharatkumar parmar
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      G
      g.kasinathan
      Jan 19, 2022
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      Address: Chennai

      Hi i had, RBL Bajaj Credit card.

      It was offered with lifetime free card 3 years before, but after some month, they send new card with annual fee charged, after knowing that i informed RBL that i don’t need any charged card service. then they reversed the payment and changed to free card.

      Again second year, it was repeated, after having discussion, it was reversed again.

      Now 3rd year, same issue, this time i was not noticed the annual fee, made my payment as there is EMI going on. when courier guy called for new card then i noticed that there was annual charge for new card, which i never wanted from RBL.

      I had sent email to RBL to reverse the charges and update current principle to be paid to bank, so that i will clear all due and stop using their service, meanwhile i did not received their new card physically before coming for delivery and asked courier boy to return to RBL.

      As already written email on 9 Dec 2021 to RBL to send final payment to clear all my dues, hence I stopped making my emi wanting them to send final settlement for used amount by myself deducting wrong charges for issuing new card, till now any confirmation from them, whereas i am getting daily 20 calls from RBL collection centre to pay my emi (last month statement), they don't know anything about my issue.

      In this situation, pls guide me the way forward.

      Thanks

      GK
      RBL Bank customer support has been notified about the posted complaint.
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        V
        vamshi vanam
        from hyderabad, Andhra Pradesh
        Jan 18, 2022
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        Plzz Cancel my R Shield Insurance
        I am Vanam Vamsi. I Have RBL SUPER CREDIT CARD, without My Knowledge Your bank put the shield insurance RS. 700 and RS 600 on my name and that amount is converted to pay like EMI. I would not submit any form or document to apply this insurance and also your band staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card. For further details call me
        Name - Vanam Vamsi
        +1 photos
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          A
          Ajaykumar21
          Jan 18, 2022
          Resolved
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          Resolved

          Dear sir,

          I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-5595. I recently received a bill of amount rs. 91010/-.

          This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

          I can able to give 15-20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

          I am ready to settle this as soon as i get the confirmation from your side.

          Thanks,
          Ajay Ramayane
          Aug 25, 2022
          Complaint marked as Resolved 
          Card has been settled. thank you RBL Team...
          RBL Bank customer support has been notified about the posted complaint.
          Jan 19, 2022
          Updated by Ajaykumar21
          I am not able to make any more payment. I have lost my job and right now I have 6 loans running on my head an I cannot make any more payment if not they keep calling me 100 times. I tried my best. I am at a stage where I cannot do anything anymore. I am ready to settle for what I can. I am Surrendering my insurance policy as my last resort and pay it of.

          I can be abled to pay only 15-20% of total outstating.
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            A
            Archana Chitara
            from Jamnagar, Gujarat
            Jan 17, 2022
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            Address: Bavavad, Pavanchakki, Jamnagar

            We have to close the insurance on the credit card issued by your bank as it has been started without our permission. Despite repeated representations to RBL Bank customer care, no one is cooperating. requested to close our current insurance and refund our amount. Recently a new complaint has been registered with complaint number 40211717. If there is still no help Me. My account number [protected], Name: Archana Chitara.
            RBL Bank customer support has been notified about the posted complaint.
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              H
              hanu89
              from Korba, Chhattisgarh
              Jan 16, 2022
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              Address: Korba Chhattisgarh

              Respected,
              Humble request to say that BILLDESK Finance transfer of 599 rupees dated 13 January 2022
              I can't intrested RBL Bank any other purpose was forced to do the transaction and KYC by the bank staff Deepesh +[protected] he has come and meet me in Dipka Korba he has forse me.
              Not pressure we request you please solve my problem, and hope that this way of cheating should not happen to me again, I am very poor, explain the need to solve my problem please and please Help me!
              +1 photos
              RBL Bank customer support has been notified about the posted complaint.
              Jan 16, 2022
              Updated by hanu89
              STOP DISCLOSE
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                R
                ravikantneha
                Jan 15, 2022
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                Address: MANILA HOTEL, ICICI BANK NR MOTI MAHAL HOTEL

                Many time close my card but now sending me msg after 3 year pay yearls charge..And closing time i paid fully amount ..But nothing responce rbl customer siport team ..Very bad service rbl bank and nothing any resposible person in his team to help customer...

                Ravikant tripathi
                [protected]
                RBL Bank customer support has been notified about the posted complaint.
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                  R
                  Ravi 2022
                  from MUMBAI, Maharashtra
                  Jan 15, 2022
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                  Sir i paid my rbl credit card bill 20.12.2021 whose payment amount is Rs.32431.58. I paid this payment amount which got paid and same day that amount to my rbl bank Reversed from that side which has not yet come in my Bank of India Savings Account till now my Bank of India Account No. is [protected] .

                  Sir, I have complained many times to RBL Bank Customer Care aur email, the bank's reply is not coming, If these cases are discussed then it is said that your payment will come in 3 or 4 days.

                  Please do it Sir, get my money back to me as soon as possible.

                  Sir I am Attaching some pdf file & Bank Of India Statement related to this mail.

                  Thanking you

                  Regards
                  Ravindra Yadav
                  [protected]
                  RBL Bank customer support has been notified about the posted complaint.
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                    R
                    Ravi 2022
                    from MUMBAI, Maharashtra
                    Jan 15, 2022
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                    Sir i paid my rbl credit card bill 20.12.2021 whose payment amount is Rs.32431.58. I paid this payment amount which got paid and same day that amount to my rbl bank Reversed from that side which has not yet come in my Bank of India Savings Account till now my Bank of India Account No. is [protected] .

                    Sir, I have complained many times to RBL Bank Customer Care aur email, the bank's reply is not coming, If these cases are discussed then it is said that your payment will come in 3 or 4 days.

                    Please do it Sir, get my money back to me as soon as possible.
                    +1 photos
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                      V
                      vanshraja
                      Jan 14, 2022
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                      Address: I DO NOT KNOW

                      Please refer to my complaints dated 25.12.2021 and 08.11.2021, I am being intentionally presurrized to deposit the Annual Renewal Fees of Card which was issued to me, with a condition that you may cancel the card according to you wish anytime.

                      Now, when I am not interested to renew it further, I am being asked to deposit the amount of renewal and then cancel the card.

                      Let me bring it to your notice that I am not using this card for the last few years, so that it could be cancelled, now why I am being asked/pressurised to renew it or cancel it after depositing the amount of renewal, is it a joke, or it is not my hard earned money.

                      It is requested that this card may kindly be cancelled at once, as I am not interested in renewing it, further.
                      RBL Bank customer support has been notified about the posted complaint.
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                        vanshraja
                        Jan 14, 2022
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                        Address: I DO NOT KNOW

                        I have requested you and your customer care service personnel numerous times over phone and Twitter that as I am not using your card for the last two years, as a result this card may be discontinued, but regret to submit that you are intentionally sending me mails/sms /whatsapp and telephonic calls to deposit the card renewal fees. This is unduly disturbing me and my life. First of all, please stop sending such irritating messages, secondly, when I have several times requested you to cancel this card, as I am not interested in using it, then why are you pressin​g me hard and compelling me to deposit the CARD RENEWAL FEES. You are requested to cancel this card, immediately
                        RBL Bank customer support has been notified about the posted complaint.
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                          A
                          akkiverma098
                          from agra, Uttar Pradesh
                          Jan 13, 2022
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                          Dear sir,

                          I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 38648/-.

                          This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                          I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

                          I am ready to settle this as soon as i get the confirmation from your side.

                          Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                          Please reach out my number: [protected]

                          Thanks,
                          Akash Verma
                          RBL Bank customer support has been notified about the posted complaint.
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                            P
                            Plewis
                            Jan 12, 2022
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                            Received a credit Card from RBL in Dec 2019. was assured that charges will be only when used. I had not activated my card and suddenly started receiving bills. I found that they had billed me for R Shield which is an Insurance Cover which I had not consented to at all. It seems that this is the complaint of a lot of RBL Credit card customers. When they called all they were interested in was collecting the outstanding. Then on 31.3.21 they confirmed receiving a payment of Rs 44 which again was not made by me.
                            Now the division has been taken over by Kotak Bank and they are aggressively pursuing clearing the outstanding and advocating that this will affect my CIBIL scores.
                            This is a totally dishonest way that RBL has behaved. Can RBI take stern action against such errant banks. A wrong debit affects our CIBIL scores and they are forcing us to pay so that our CIBIL scores are not affected.
                            RBL Bank customer support has been notified about the posted complaint.
                            Jan 12, 2022
                            Updated by Plewis
                            The headlines should read Fraudulent Insurance Charges in Credit card
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                              A
                              Anand@1
                              from Khammam, Andhra Pradesh
                              Jan 12, 2022
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                              Dear sir
                              J AnandaRao I have an Rbl Credit card at I want to close my credit card I was Approached by Rbl bank on 5jan 2022 at that they are connected customer care person said if pay only outstanding only if you won't close the card You pay EMI Precloser chargers that amount is 3% of the outstanding amount EMIs Precloser charge is Rs 978.90, Then ofter you would like close card, then I was pay amount at that time only through Net banking then the customer Raise EMI close complaint the ofter 3 working days Your EMI is closed ofter that again I went Rbl bank at 10 Jan 2022 and Aked Call customer they connected to the customers care person raise complaint credit closed ID 40540442 then ofter you got a call from our Rbl department just confirm your details they will be closed the credit card .then ofter that today I got a call from Rbl customers to care person says you already pay Extra Amount in your card please use Extra amount ofter that close your card. These Issues they are told me please transfer Extra amount 926.90, my account then close the card, My A/c [protected] Ifsc code HDFC0001042 and close my card Number is [protected]
                              RBL Bank customer support has been notified about the posted complaint.
                              Jan 24, 2022
                              Updated by Anand@1
                              Dear sir
                              I was the complaint by RBL credit card with 40540442 ids to settle the Extra amount but they are not Reply any mail or phone calls please add my status on this particular issue and solve the problem otherwise to Active card ofter using the extra amount in my card then ofter close the card. present my card status not working moreover
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                                A
                                Anand@1
                                from Khammam, Andhra Pradesh
                                Jan 11, 2022
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                                I am J AnandaRao member of Rbl credit card holder since 2019 in that I am used card 70000 limit and its converted EMI and closed outstanding Amount Last 12 days back and complaint RBL Credit Card customers care and raise complaints and closed EMI Precloser it closed and now I just raise the card close complaint id 4050442, please close card immediately as soon as Possible
                                thank you, sir
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                                  B
                                  Balu Munugoti
                                  Jan 9, 2022
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                                  Couple of days ago, my credit card used by some one remotely and used through phone phe of Rs.99.780.50 without intimation and I got message that you have spent this much amount by your card.
                                  Please be careful about RBL Credit card holders
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sohel .H
                                    Jan 9, 2022
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                                    I have rbl cc card this was the biggest mistake I made I had been making payments every month except the month of October due the staff behaviour on the call by November the moved to the SSS collection agency The collection agency started calling me twenty to twenty five times a day thinking it will amuse my I spoke to them couple of time it led to an argument I stopped taking their call I continued making my payments regardless wht they did because I didnt attend call they called my spouse saying obscenity to her this really irated me I spoke to the agent and had a argument They called after dat even with the rudest and lewest language stating they will send ppl to my house cause me and my family members personal harm and injury I want to know is the behavior appropriate for the bank I was told by the bank they will be revoking my account from the SSS collection agency They lied I made payment in December and again in January the collection agency started calling again I never faced this issue with other bank cc cards when the associate came to me said they are with bandhan bank later I came to know they are not I want to know is such behaviour appropriate for the RBL bank SSS agency If this is how we gonna proceed in received your payments .
                                    +1 photos
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                                      S
                                      Sandy VR
                                      Jan 7, 2022
                                      Resolved
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                                      Resolved

                                      I am not able to make any more payment. I have lost my job and right now I have 3 loans running on my head an I cannot make any more payment if not they keep calling me 100 times. I tried my best. I am at a stage where I cannot do anything anymore. I am ready to settle for what I can. Am selling my bike as my last resort and pay it of.
                                      Jan 18, 2022
                                      Complaint marked as Resolved 
                                      RBL Bank customer support has been notified about the posted complaint.
                                      Jan 07, 2022
                                      Updated by Sandy VR
                                      I can provide with the proof of sale once it's sold. It's really hard times and they should understand the situation. I am already emotional disturbed right now and this
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                                        J
                                        Jairam Vishwakarma
                                        Jan 6, 2022
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                                        Address: A501, Chaitanya, Arunodaya Heights, Near Kashimira, Mira Gaon, Miraroad East

                                        I've been using my rbl card since many days and didn't notice the hidden charges
                                        Recently i came to know that I am being charged for three R-shield insurance without my consent and every month I am being charged with 64, 64 and 54 rs for 3 different R-shield
                                        I want to cancel all of the above R-shield insurance as it was not been started with my consent also i want refund as applicable
                                        RBL pls take my complaint into consideration and don't give any hidden charges to costumers, Thankyou
                                        RBL Bank customer support has been notified about the posted complaint.
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