RBL Bank Complaints & Reviews

I am usid RBL bank credit card from last 4years. Last month I didn't pay bill and collection agent contacted me and I said I will pay before the next bill generation date and I am contact with him mean time. But without knowing me he is contact with me and he is also contacting my phone contact list with out knowing me and saying that I am not paying the bill. He is cotacting continuously for 3days before knowing to me. One of my friend who contacted by the collection agent contacted me and said they are continuously call me and disturbing and saying that he is not paying bill. My friend asking me why you gave my number to them. I said I didn't not gave any number and I already contact with him but without knowing me he contacted you and I don't know how they people got my phone contact list. Immediately I contacted the collection agent he lift my call and talking nicely tell me sir and I said I am in contact with you but you didn't said anything that you are calling my contact list and how you got my contact list phone numbers. He didn't say how he got numbers but he is saying that until you pay bill we will call you contact list phone numbers like this. With out asking me how you will contact them and how you can hack my phone. He is not saying anything about that and saying that we can do anything what ever you want your can do but we will do like this only he said.

RBL bank is resulted by RBI and every bank should follow RBI guidelines. How openly they are talking like that and illegal hacking phones numbers from phone.

I and my friends, family members got call from below two numbers
[protected] & [protected]

A sum of Rs.1770/ has been debited to my account by RBL Bank without my permission in Aug. 2021. When It came to my notice I enquired from customer care toll free number ( Ref. No. SR [protected] and it was informed debit is towards the cost of the debit card issued to me against my above newly opened account. I informed that I had never opted for debit card with such high cost and I was assured the amount will be credited back to my account. Today again I loged into my account and shocked to see the amount has not been credited so far rather an additional amount has been debited due to non mainatainence of minimum balance. The balance dipped simply becuase o[censored]nauthorised debite made my the bank towards the cost of debit card.
Today again I spoke to customer care center on toll free number and was shocked to learnt that my grievance was already clsoed by the concern officeal with the remarks that amount once debited cant not be refunded back becuase I pointed out after 30 days of debit. They also did not give any reply when I asked to produce recording when you took my consent for debiting my account with Rs.1770/-. However, it was informed that I will be getting gift vouchers worth Rs.1500/- out of the total cost of debit card i.e. Rs.1770.
It is totaly unfare practive being followed by RBL. They have been indulged in unfarepractice to promote products of their associates at the cost of account holders by keeping them in dark.
An immediate investigation is warranted so as to get my money back and to stop this unfare practice.

This thread was updated on nov 23, 2021
Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am R girish i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.600/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
Name -R Girish

Hi I'm Neeraj I have an RBL bank Bajaj Finserv super credit card and the bank automatically applied for an R shield Insurance without my permission and i don't want this insurance amount 5900 Indian rupees and asked to pay the amount in EMI of rupees 532 and i don't want this insurance so please cancel my insurance RBL bank

RBL bank credit card is charging unnecessarily without any intimation. cheating the customers by collecting member fee. There is no intimation regarding the charges.ive raised complaint many times to close my card but they didn't close.above all they charging unnecessarily.please help.

Immediately cancel R shield insurances care health insurance mob [protected]

Hi I am parmar bahadur sinh I new user bajaj finansive supar credit card I sow last statement R shield insurans health policy please this policy immediately cancel I not require health policy this policy amount 21000 I not accept this amount my my credit card A/C no. [protected] my mob [protected] mail id [protected]@gmail.com so please cancel R shield care policy

Immediately cancel R shield insurances care health insurance mob [protected]

Team,

This is really bad at part or the mindless managers who are driving collection teams to keep calling users till they die... I dont have words to say about the torture and I am sure I will close this and make my near and dear to close the relationship wuith your useless bank and Idiotic collection agents. Thank you.

RBL Credit Card management should change the way they are assigning private agencies for collection.

This is ridiculous. The collection department is worst.

Please do not use RBL Credit Card

Vinoo

Dear
i am requesting Bajaj Rbl Credit Card employee Mr. Chandra - [protected] to send my card statement from beginning till date to my mail id registered with them.
Kindly take this compliant and inform them to send total statement of my card
Thanking you
sincerely
Narendra D
[protected]

Dear Sir,

I, Chander Parkash Kathuria using your Bajaj Finserv RBL Bank Super Card No. [protected] since four two years approx. Now I am unable to pay amount of Super Card outstanding amount because of my health problems, personal and financial issues. So I am requesting for settlement. Penal Interest is unnecessarily accumulating in my account.

I have sent mail to RBL many times but I have not received any proper replies from RBL.

Your understanding of my problems will be appreciated. I will have to bother to settle this settlement amount as such my other request will be taken to the settlement payment in 3 easy instilments. This will reduce my borrowing burden.

Kindly do the needful on urgent basis and issue me a settlement letter at the earliest.

Thanking You,

Yours faithfully,

Chander Parkash Kathuria
B-7/5, Sector-15, Rohini,
Delhi – 110 089.
M-[protected]

I spoke to the guy told him I dnt have money, I have lost my job and I have a financial issue, the agent is saying he will send a team and a legal team to recover the due through goods from my place...what sort of behavior is this??
Who gave you the right to do this?

Dear Sir/Madam,

I got discharged from hospital in May 2021 and while I was in bed, someone from RBL called me and offered me a personal loan of Rs.75000/- on my existing credit card.

As I was in a financial crisis, I felt it was helpful and took the loan. Since then I have been repaying the loan (EMI) regularly on time (one day here and there), though I lost my job in this Pandemic.

This month (November 2021) I paid my EMI on 5th Nov'21 through Paytm and I received the confirmation message from RBL bank. I have the receipts for the same.

But since Saturday, I have received at least 100- calls from RBL claiming that I haven't paid the EMI of this month. And literally they are asking the same question and disturbing me very badly.

I would like to bring to your notice that I have given them my receipts of payment and message screenshot too. Despite that they didn't stop calling me, this is causing a lot of psychological trauma to me and I suffer a great deal.

I want to understand from you that is this the way you torture people, whose payment record is good to you.

While typing this email, I am still receiving calls which is an excruciating pain to my brain and heart, if anything happens to me I will make RBL as responsible for this.

One side I am searching for jobs and trying hard to make my life and in this crucial juncture these types of calls cause me big trouble. I am making RBL responsible for the loss I am incurring (losing interviews, and unable to concentrate due to these number of calls)
Rahul

Good day,
To whom it may concern please can the following concerns be addressed as I am now frustrated and disappointed with the service I am getting from the care health insurance and RBL bank. I did not receive any positive feedback from your side i think this is really frustrating me and look like very unprofessional.

1. When I took my policy I was not asked or told about any pre-existing conditions with myself or my wife.
2. My wife’s anaemia is not a chronic- pre-existing conditions. My wife suffered with anaemia only once in her entire life when she was in school in the year 2012 then she took medication for two years and was cleared of anaemia in 2014.
3. My wife got admitted for abdomen issues which had nothing to do with anaemia.
4. When your representative came for the so called inspection my wife was in a state of medications as she was vomiting in the ward which your representative knew about it when the representative came up to the ward. Representative told me on the phone that he doesn’t need to meet or question the patient. When he came into the ward he questioned my wife while she was in the state from the vomiting.
5. After me having to ask twice for the hard copies of my policy until today I have not received it.
6. When I took my wife to the OPD it is my right to be re-imburse for those payments.

I am very disappointed with the pathetic and unprofessional manner in which my claim has being dealt with and had I known that this was the service I was signing up for I would have never put my signature on the policy paper.

Awaiting for an urgent and hopefully a positive response.

Many thanks
Manish Kumar

Dear sir;

we had already taken settlement for Rs.20, 000 and made two split payment Rs.5000 and Rs.4500, keep on torchuring and mental torchure will leads to human rights complaint will be solution for it we are not cheating or escape from this due to business loss pandemic and health issues not able to pay, keep on torchuring is not a solution for it.

card number :
[protected]
name: Annapoorani

make final settlement Rs.10, 000 give time from settlement letter this is final make as soon as possible

This bank is looting customers, by this program pre approved loan - they sent a link to my mobile as i am eligible for the pre approved loan amount of 700000 and my brother want to have check of what is the rate of interest and he continued on my mobile and he selected 500000 and 24 month EMI plan and it just showed the EMI amount and the processing fee and asked for the bank details and when he shared the bank details on the chat. there...

Last 1 month visited branch, called several times to customer support and sent mail regarding to change my number but all are just useless no one is trying and taking responsibilities to help me
every time cc are sending mail to call our customer care but all your support team are uneducated, great fool they don't know if mobile number is not working cannot connect the call though the call because they are asking for OTP.

old number - [protected]
new number which have to change - [protected]

I have paid RBL credit card bill on 5th October using RBL bank credit card app. But later I saw that payment is not reflecting into my credit card transactions. I asked customer care to resolve my payment issue instead of that they have charged me late payment fee. then RBL bank said that it is created to another bank account and they can't do anything.

I am attaching all the proofs of payment.

Please help me out team.

Thanks!
-Deepak

My 6086 money deducted while paying credit bill the money also not got reflected in my RBL app account please refund money . To pay Rs. 6086.0 to BILLDESK, from your card 46877 ****** 3516, use OTP. BEWARE! Only fraudsters ask OTP on phone. OTP is . Dont share with anyone.-Canara Bank