RBL Bank Complaints & Reviews

Without my knowledge R shield insurance has been activated... plz cancel it as soon as possible

I am new customer of rbl supercard.
Few days ago i received call from rbl insurance department regarding r shield insurance plan but i clearly denied to take r shield insurance.
But after 1 day premium for that isurance got deducted from my credit card without any intimation and without my permission.
I raised complaint about that by calling customer care but complaint not resolved.
My request no. Is 27256442

I got this sms yesterday.

We regret to inform that we could not process your Request [27256442] for "Insurance" on your RBL Bank Credit Card [XXXXXXXXXXX3968].

I am pradeep kewal i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.600/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
Name - pradeep oswal

On 29 Feb 2020, I redeemed 42500 reward points in exchange of Van Heusen vouchers worth Rs. 10, 000/-. When I visited the store in June 2020 to redeem the vouchers I was informed that the voucher code is missing and hence the vouchers cannot be redeemed.

I contacted RBL Bank and have sent numerous emails about the issue. They prefer to ignore my grievance but keep reminding me about due date for payment. Once, I even managed to speak to a customer care person who confirmed that the vouchers have not been redeemed.

I have 2 credit cards from RBL bank and at the time of providing card they stated that cards were free and no annual fee will be imposed on both of them.

However, Later they sent bill with annual charges, I called to them on customer care number and after a long follow-up no one listen my complaint and finally I had paid charges,

At last sent an email to cancel my both cards running with RBL, later received a call from bank person, he said do not cancel your card, we are reversing your charges and because the fraud happens with you.

Every year when the charges will be imposed, the bank will reverse these charges same as that time.

again i got statement with charges, Kindly reverse those charges and dont send again, I dont want to followup every year.

I am Ajay Kumar Singh I have platinum maxima credit card without my knowledge r shield health insurance premium policy activated.
I requested to you please cancel this policy and refund the money in credit card.
Name :- Ajay Kumar Singh
Mobile no. [protected]
Email ID :- [protected]@gmail.com
Premium amount :- 21000 rupees

I am writing this after mailing them many times.
Please Cancel My R Shield Insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am Vikram Shejul I have RBL super credit card, without my knowledge your bank put the shield insurance Rs.720/- on my name, and that amount is converted to pay like EMI. I would not submit any form or document to apply for this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card.
even I mailed them many times regarding canceling the policy but they never reply me or cancel the policy. for further details call me
Name - Vikram Shejul
contact no: [protected]

There was 2 emi 1406.11 Rs and 2391.90 Rs on my card and every months I was paying 3798.01 emi. And now on March they asked me to pay 3918 and said it's with gst. I asked him why it wasn't apply since the date I am paying emi and why it wasn't told me. They said it is started from January 2021.
I don't know what is going on. I asked them that will this reduce my emi or it just tax which I am paying extra from now March. They said gst is extra and will not reflect in my account.
I feel like it is scam and if a guy can't do anything so bank put extra charges on his email so that they can recover their own losses.l as they know the guy can't do anything. I don't know what to do that is why I am here.

I am shaiju b. religar health insurance policy no, 3025992.plaese health insurance cancel within 15 days. Your staff not consult me .I have another health insurance policy. No religare health insurance branches near to me. Further derails call me.[protected]

On 9th March I have done payment of 5800 amount is deducted from my Hdfc account but payment as been failed

Reference no:

[protected]

Narration :

VHDF[protected]-BilldkRATNAKARBANKLI

I m a new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. and also i paid a outstanding amount 655RS could you please refund the amount ASAP please and cancel the r-shield premium insurance and also close or block the RBL credit card

ACCOUNT DETAIL
NAME-Vigneshwaran B
RBL card number - 5256 XXXX XXXX 7057
PH- [protected]

THANKS AND REGARDS
VIGNESHWARAN

I am shaiju b i have Rbl super credit card.please health insurance cancel, your bank staff could not consult me and l am not satisfied this policy.i am not pay the insurance and refund this amount to my card.further details call me.mobail no.[protected]. email. [protected]@gmail.com.

Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am Senbagavalli i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.21000- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card.

Hi Sir
I am Indrani Sinha and i use rbl bank super credit card. I did not buy any insurance on my card but r shield insurance is activate on my card and the premium of 21 thousand rupees for this insurance is deducted from my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I will be very thankful to you if you close this insurance.
Name - Indrani Sinha
Mobile - [protected]
Mail id - [protected]@gmail.com
Card name - super card
Thank you

I am Ajay Kumar Singh I have platinum maxima credit card without my knowledge deduct the money 21000 rupees from credit card and active r shield health insurance premium so please I requested to you refund the money in credit card and close the policy
Name :- Ajay Kumar Singh
Email id :- [protected]@gmail.com
Contact no :- [protected]

I'm Ajay Kumar Singh l have platinum maxima credit card Without my knowledge r shield health insurance premium activate on card and deduct 21000 rupees from card, so Please I requested to you Cancel this plane and refund the money in credit card

Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am Inderpreet Singh i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.14000/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance to my card .for further details call me
Name - Inderpreet Singh

Hello Team,

Recently I have taken the Rbl credit card, my date of birth is[protected]DD/mm/yyyy)

I have not spent money on anything. I could see rs 21000 got deducted from my credit card account under the name R-Shield insurance premium.

I've not opted for it, without my permission money got deducted.

I'm not interested in that insurance, hence kindly cancel the insurance and refund the deducted money to my account.

Regards,
Sreekanth Reddy

This is Axaykumar Patel I have complain regarding deduction of 21000 in my card behalf of R Shield insurance premium. I am going on mailing you people regarding issue but no response from your side. How can you people deduct that much of amount without any intimation. When insurance company called that time only I have confirmed you people that their is no need of any insurance premium from your side. How can u deduct amount and convert that to EMI. Plus I don't need any insurance premium from your side please cancel it and refund that amount.
My email id: [protected]@gmail.com
Contact: [protected]

My name is supriya i have not paid my emi on time i talk to tellicaller heena giri she said mam paid your emi today .i told to him ok i will paid my emi but she abuse me (tu teri aukat nahi hai ki tu apni emi paid kar sakti hai) pls stick action i request to you