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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 27

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B
BdpA
from Sojītra, Gujarat
Mar 6, 2021
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Address: 402,floor-402,sunshine enclave Harikripa Society Nadewar Road Bharuch

I am Ajay Kumar Singh I have platinum maxima credit card without my knowledge deduct the money 21000 rupees from credit card and active r shield health insurance premium so please I requested to you refund the money in credit card and close the policy
Name :- Ajay Kumar Singh
Email id :- [protected]@gmail.com
Contact no :- [protected]
RBL Bank customer support has been notified about the posted complaint.
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    B
    BdpA
    from Sojītra, Gujarat
    Mar 6, 2021
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    Address: 402,floor-402,sunshine enclave Harikripa Society Nadewar Road Bharuch

    I'm Ajay Kumar Singh l have platinum maxima credit card Without my knowledge r shield health insurance premium activate on card and deduct 21000 rupees from card, so Please I requested to you Cancel this plane and refund the money in credit card
    RBL Bank customer support has been notified about the posted complaint.
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      I
      inderpreet sadhal
      Mar 6, 2021
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      Plzz cancel my R Shield insurance
      INSURANCE CANCELLATION
      R SHIELD INSURANCE CANCELLATION
      I am Inderpreet Singh i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.14000/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance to my card .for further details call me
      Name - Inderpreet Singh
      RBL Bank customer support has been notified about the posted complaint.
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        S
        Sreekanthreddytd
        from Gurgaon, Haryana
        Mar 6, 2021
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        Hello Team,

        Recently I have taken the Rbl credit card, my date of birth is[protected]DD/mm/yyyy)

        I have not spent money on anything. I could see rs 21000 got deducted from my credit card account under the name R-Shield insurance premium.

        I've not opted for it, without my permission money got deducted.

        I'm not interested in that insurance, hence kindly cancel the insurance and refund the deducted money to my account.

        Regards,
        Sreekanth Reddy
        RBL Bank customer support has been notified about the posted complaint.
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          A
          Axaypatel407
          Mar 3, 2021
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          This is Axaykumar Patel I have complain regarding deduction of 21000 in my card behalf of R Shield insurance premium. I am going on mailing you people regarding issue but no response from your side. How can you people deduct that much of amount without any intimation. When insurance company called that time only I have confirmed you people that their is no need of any insurance premium from your side. How can u deduct amount and convert that to EMI. Plus I don't need any insurance premium from your side please cancel it and refund that amount.
          My email id: [protected]@gmail.com
          Contact: [protected]
          RBL Bank customer support has been notified about the posted complaint.
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            S
            supiya
            from Ghumarwin, Himachal Pradesh
            Mar 2, 2021
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            Address: vpo sohana ajit singh nagar

            My name is supriya i have not paid my emi on time i talk to tellicaller heena giri she said mam paid your emi today .i told to him ok i will paid my emi but she abuse me (tu teri aukat nahi hai ki tu apni emi paid kar sakti hai) pls stick action i request to you
            RBL Bank customer support has been notified about the posted complaint.
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              S
              Sreekarayil HariPrasad
              from Vepagunta, Andhra Pradesh
              Mar 2, 2021
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              Address: Visakhapatnam

              Dear Sir,

              A few months back, I got a call for RBL and without my full approval then have issued a credit card, I spend only 13, 000/- and for 6 months I am paid 13777/- ad EMI but they are just increasing the amount every month now the total payable bill is 38000/- and they call continuously as if I have committed a crime. No leverage was given for corona or anything.

              Please help me.
              Hariprasad vizag
              Card last digits 7673
              RBL Bank customer support has been notified about the posted complaint.
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                S
                sid966
                from Noida, Uttar Pradesh
                Feb 28, 2021
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                On January 9, 2021 my annual charges were reversed and commitment was made that no annual charges will
                be levied on this card further when I applied for closures of this card as I was not satisfied with the
                poor reward point system and huge annual charges with no benefit. I cleared all the dues before closing
                the credit card.

                Below is the email message sent to me on January 9, 2021.

                (We have processed your Request [Ref. No.24679796] regarding Reversal of Bank Charges on your RBL Bank
                Credit.)

                In spite of the commitment made by the executive from RBL bank they again sent me a statement (February
                22, 2021) which shows fees and charges of Rs 2159 and another Rs 360 GST.

                I only agreed to continue with RBL bank because the executive was adamant that I continue with this
                card and he will convert this card to zero balance card and further I don’t have to pay any annual
                charges, but when I continued the card, they sent me statement on February 22, 2021 that charges of Rs
                2159 plus GST 360, which equals to Rs 2510.

                I am extremely disappointed about this kind of mis-commitment and cheating by RBL bank executive and
                again applying for closure of the RBL credit card. The reference number for my credit card closure is
                26795612.

                Earlier I was disappointed about the services, huge annual charges, and poor reward system. But now I
                have lost total trust on this bank as can do anything with the customer in order to take extra money.

                Siddhartha Roy
                RBL Bank customer support has been notified about the posted complaint.
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                  D
                  Dhruvkumarpatel
                  from Noida, Uttar Pradesh
                  Feb 27, 2021
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                  Address: B/81 pragati park b/h dhruv eduction

                  I want cancel to R Shield Insurance Premium 720, Please help me
                  RBL Bank customer support has been notified about the posted complaint.
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                    M
                    Mathi79
                    from Chakapara, West Bengal
                    Feb 27, 2021
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                    My date of birth 19/06/1979
                    I applied and received a RBL platinum Plus card, and they have added Rs.720 to my account as premium for first month for R shield which I have not opted,
                    RBL Bank customer support has been notified about the posted complaint.
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                      R
                      Rahul14291
                      from Noida, Uttar Pradesh
                      Feb 26, 2021
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                      Address: HNO.104 RAGHUVEER ENCLAVE PASONDA SAHIBABAD GZB

                      RBL bank doesn't know about his executive reached the customer address without any notification. still calls back to back coming on my number and ask for payment when i told him that your executive "Akhil" came here and already discussed with settlement then he angrily answered and said "hume kya lena dena executive se jo ghar aaya tha"
                      hume bs payment se mtlb hai chupchap kro aaj hi aaj mei.
                      seriously bank send him executive and they even know about him and the executive told about credit cards payment to family.
                      Please follow RBI rules.
                      RBL Bank customer support has been notified about the posted complaint.
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                        U
                        unni p r
                        Feb 25, 2021
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                        Address: Padayattil house Ayiroor

                        Respected sir,
                        I am UNNI R from in Kerala.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
                        Thank you sir
                        UNNI P R
                        RBL Bank customer support has been notified about the posted complaint.
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                          K
                          karun143
                          from Mumbai, Maharashtra
                          Feb 25, 2021
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                          Address: H.no 80 village bindapur uttam nagar delhi

                          R shield insurance premium is deducted from my rbl credit card on 24 FEB 2021 without my knowledge or approval.
                          Amount deducted is Rs.720

                          I request you to cancel it and refund as soon as possible.

                          My details are as follows -
                          KARUN KUMAR
                          Card no - [protected]
                          D.O.B[protected]
                          Contact no.- [protected]
                          RBL Bank customer support has been notified about the posted complaint.
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                            A
                            Akhil Sivadas
                            Feb 25, 2021
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                            Address: Chirattapurakkal house cherai po karuthala market ,pincode 683514 ernakulam district

                            Hello sir my name is sivadas ci. plz cancel my Rbl R shield insurance cancel.. plz help sir is urgent
                            RBL Bank customer support has been notified about the posted complaint.
                            Feb 25, 2021
                            Updated by Akhil Sivadas
                            5900rs debit insurance and 720 premium debit amount and plz my refund
                            Feb 25, 2021
                            Updated by Akhil Sivadas
                            Policy number 30108491
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                              A
                              Ataljambhulkar
                              Feb 24, 2021
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                              Address: RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India.

                              I am Atal Jambhulkar from Nagpur, Maharashtra, India.

                              And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for...

                              Seeking your immediate help in this situation with correct response.
                              Regards,
                              Atal jambhulkar
                              [protected]
                              [protected]@gmail.com
                              RBL Bank customer support has been notified about the posted complaint.
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                                J
                                jyotibalohar
                                Feb 24, 2021
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                                R shield insurance premium is deducted from my rbl credit card on 23 Feb 2021 without my knowledge or approval.
                                Amount deducted is Rs.15000

                                I request you to cancel it and refund as soon as possible.

                                My details are as follows -
                                JYOTIBA LOHAR
                                Card no - [protected]

                                Contact no.- [protected]

                                A screenshot is attached for your reference.
                                Unauthorised Rshield charges on credit card
                                RBL Bank customer support has been notified about the posted complaint.
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                                  J
                                  jyotibalohar
                                  Feb 24, 2021
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                                  R shield insurance premium is deducted from my rbl credit card on 27 Jan 2021 without my knowledge or approval.
                                  Amount deducted is Rs.720

                                  I request you to cancel it and refund as soon as possible.

                                  My details are as follows -
                                  JYOTIBA PRAKASH LOHAR
                                  Card no - [protected]
                                  Contact no.- [protected]
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    U
                                    Uday Kotkar
                                    Feb 24, 2021
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                                    I have been charged for R Shield insurance charges on my credit card for rupees 600 & 720 without my approval. And that has been converted into EMI.

                                    Please cancel this insurance.

                                    Regards,
                                    Uday Kotkar
                                    [protected]
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      D
                                      Dangwaldeepak0
                                      Feb 23, 2021
                                      Resolved
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                                      Resolved

                                      Hi please note i applied for rbk cedit card and i got a reference no.CCWAD1P212 and application status reject ops why bcz all kyc done and customet care saying appliaction not found yet and i want to know right statud of my credit card application please check and resolved on urgent basis
                                      Feb 23, 2021
                                      Complaint marked as Resolved 
                                      Recently i have recieved sms from rbl bank... Hi! We have received your application Ref No: #CCWAD1P212 for RBL BANK Monthly Treats Credit Card. Your application is under processing and you will hear from us shortly. Please check🖕and resolve
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        T
                                        tavicky
                                        from Ghumarwin, Himachal Pradesh
                                        Feb 17, 2021
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                                        I had made requset for withdraw of Rs 60000/- through paisa on demand through my RBL card no[protected] on 10.02.2021in my sbi account no registered as beneficiary acoount no [protected] ifsc code sbin0016200. But transaction was not successful . On checking the site paisa on demand it has reduced my withdrawal limit and is shown as money transfeered to my account and also billing statement is showing the emi amount for current month. There was also message from rbl bank that I have used limit of Rs 60000/- in my above account. I have already lodged this issue with the email to [protected]@paisabazaar.com and they replied as ' We regret for the inconvenience caused due to unsuccessful transaction.

                                        We would like to inform you that if a transaction gets unsuccessful and amount gets debited from POD card then it will automatically be reversed in POD card in 10 business days.
                                        We would also like to inform you that we are unable to check your details from your email Id. Please share your mobile number registered with Paisabazaar if you do not get the amount in POD card within the said timeline.
                                        Warm regards,
                                        Arvindra Singh Rajput
                                        Team-Paisabazaar
                                        But till date there is no reversal of money to my credit card or credit of this money in my account number Please verify the issue and either transfer the money to my account number or back to my card limit.
                                        Vinay kant
                                        RBL Bank customer support has been notified about the posted complaint.
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