RBL Bank Complaints & Reviews

Dear Sir,

A few months back, I got a call for RBL and without my full approval then have issued a credit card, I spend only 13, 000/- and for 6 months I am paid 13777/- ad EMI but they are just increasing the amount every month now the total payable bill is 38000/- and they call continuously as if I have committed a crime. No leverage was given for corona or anything.

Please help me.
Hariprasad vizag
Card last digits 7673

On January 9, 2021 my annual charges were reversed and commitment was made that no annual charges will
be levied on this card further when I applied for closures of this card as I was not satisfied with the
poor reward point system and huge annual charges with no benefit. I cleared all the dues before closing
the credit card.

Below is the email message sent to me on January 9, 2021.

(We have processed your Request [Ref. No.24679796] regarding Reversal of Bank Charges on your RBL Bank
Credit.)

In spite of the commitment made by the executive from RBL bank they again sent me a statement (February
22, 2021) which shows fees and charges of Rs 2159 and another Rs 360 GST.

I only agreed to continue with RBL bank because the executive was adamant that I continue with this
card and he will convert this card to zero balance card and further I don’t have to pay any annual
charges, but when I continued the card, they sent me statement on February 22, 2021 that charges of Rs
2159 plus GST 360, which equals to Rs 2510.

I am extremely disappointed about this kind of mis-commitment and cheating by RBL bank executive and
again applying for closure of the RBL credit card. The reference number for my credit card closure is
26795612.

Earlier I was disappointed about the services, huge annual charges, and poor reward system. But now I
have lost total trust on this bank as can do anything with the customer in order to take extra money.

Siddhartha Roy

I want cancel to R Shield Insurance Premium 720, Please help me

My date of birth 19/06/1979
I applied and received a RBL platinum Plus card, and they have added Rs.720 to my account as premium for first month for R shield which I have not opted,

RBL bank doesn't know about his executive reached the customer address without any notification. still calls back to back coming on my number and ask for payment when i told him that your executive "Akhil" came here and already discussed with settlement then he angrily answered and said "hume kya lena dena executive se jo ghar aaya tha"
hume bs payment se mtlb hai chupchap kro aaj hi aaj mei.
seriously bank send him executive and they even know about him and the executive told about credit cards payment to family.
Please follow RBI rules.

Respected sir,
I am UNNI R from in Kerala.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
Thank you sir
UNNI P R

R shield insurance premium is deducted from my rbl credit card on 24 FEB 2021 without my knowledge or approval.
Amount deducted is Rs.720

I request you to cancel it and refund as soon as possible.

My details are as follows -
KARUN KUMAR
Card no - [protected]
D.O.B[protected]
Contact no.- [protected]

Hello sir my name is sivadas ci. plz cancel my Rbl R shield insurance cancel.. plz help sir is urgent

I am Atal Jambhulkar from Nagpur, Maharashtra, India.

And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for...

Seeking your immediate help in this situation with correct response.
Regards,
Atal jambhulkar
[protected]
[protected]@gmail.com

R shield insurance premium is deducted from my rbl credit card on 23 Feb 2021 without my knowledge or approval.
Amount deducted is Rs.15000

I request you to cancel it and refund as soon as possible.

My details are as follows -
JYOTIBA LOHAR
Card no - [protected]

Contact no.- [protected]

A screenshot is attached for your reference.
Unauthorised Rshield charges on credit card

R shield insurance premium is deducted from my rbl credit card on 27 Jan 2021 without my knowledge or approval.
Amount deducted is Rs.720

I request you to cancel it and refund as soon as possible.

My details are as follows -
JYOTIBA PRAKASH LOHAR
Card no - [protected]
Contact no.- [protected]

I have been charged for R Shield insurance charges on my credit card for rupees 600 & 720 without my approval. And that has been converted into EMI.

Please cancel this insurance.

Regards,
Uday Kotkar
[protected]

Hi please note i applied for rbk cedit card and i got a reference no.CCWAD1P212 and application status reject ops why bcz all kyc done and customet care saying appliaction not found yet and i want to know right statud of my credit card application please check and resolved on urgent basis

I had made requset for withdraw of Rs 60000/- through paisa on demand through my RBL card no[protected] on 10.02.2021in my sbi account no registered as beneficiary acoount no [protected] ifsc code sbin0016200. But transaction was not successful . On checking the site paisa on demand it has reduced my withdrawal limit and is shown as money transfeered to my account and also billing statement is showing the emi amount for current month. There was also message from rbl bank that I have used limit of Rs 60000/- in my above account. I have already lodged this issue with the email to [protected]@paisabazaar.com and they replied as ' We regret for the inconvenience caused due to unsuccessful transaction.

We would like to inform you that if a transaction gets unsuccessful and amount gets debited from POD card then it will automatically be reversed in POD card in 10 business days.
We would also like to inform you that we are unable to check your details from your email Id. Please share your mobile number registered with Paisabazaar if you do not get the amount in POD card within the said timeline.
Warm regards,
Arvindra Singh Rajput
Team-Paisabazaar
But till date there is no reversal of money to my credit card or credit of this money in my account number Please verify the issue and either transfer the money to my account number or back to my card limit.
Vinay kant

Hi Team,

As per the confirmation, new request is again generated to track my concern, sending the email on this request # 25607082 .

This is reference to the request # 25607082 and other older request#[protected]which was closed ) and regarding my supercard ending with *******9964 and A/C No : [protected] which was raised as the commitment mentioned in the RBL website and which was told to me before applying this card is not being adhered to.

I have been chasing your representative but of no use as they are adhering to my concern, they are saying me to drop email to to respective DL.

Below is the details of the same where i already tried to reach your team

I have raised a query on a transaction of 50, 000 at Yashoda Healthcare, Secunderebad.
I called the representatives several times to confirm if I can pay this in 3 months (EMI) and based on the confirmation and assurance mentioned by your previous representative while applying for the card and on the arrival of the card the same amount can be paid in 3 month EMI with 100% interest cashback.

Below is the link and screenshot which was shared to me before applying the card also mentions the same
https://www.rblbank.com/product/credit-cards/platinum-shopsmart-supercard

image.png

image.png

Expecting acknowledge of the email and awaiting response on the same.

Thanks & Regards,
Venugopal.
[protected]

On Mon, 1 Feb 2021, 10:29 venu B, wrote:
Hi Team,

As per the confirmation, new request is again generated to track my concern, sending the email on this request # 25607082 .

This is reference to the request # 25607082 and other older request#[protected]which was closed ) and regarding my supercard ending with *******9964 and A/C No : [protected] which was raised as the commitment mentioned in the RBL website and which was told to me before applying this card is not being adhered to.

I have been chasing your representative but of no use as they are adhering to my concern, they are saying me to drop email to to respective DL.

Below is the details of the same where i already tried to reach your team

I have raised a query on a transaction of 50, 000 at Yashoda Healthcare, Secunderebad.
I called the representatives several times to confirm if I can pay this in 3 months (EMI) and based on the confirmation and assurance mentioned by your previous representative while applying for the card and on the arrival of the card the same amount can be paid in 3 month EMI with 100% interest cashback.

Below is the link and screenshot which was shared to me before applying the card also mentions the same
https://www.rblbank.com/product/credit-cards/platinum-shopsmart-supercard

image.png

image.png

Expecting acknowledge of the email and awaiting response on the same.

Thanks & Regards,
Venugopal.
[protected]

Dear Sir,

A few months back, I got a call for RBL and without my full approval then have issued a credit card, I spend only 6, 000/- and for 2 months I am paying 2400/- ad EMI but they are just increasing the amount every month now the total payable bill is 13500/- and they call continuously as if I have committed a crime. No leverage was given for corona or anything.

Please help me.

R shield insurance premium is deducted from my rbl credit card on 9 Feb 2021 without my knowledge or approval.
Amount deducted is Rs.720, Rs. 600 and Rs. 15000

I request you to cancel it and refund as soon as possible.

My details are as follows -
Ajay Saini
Card no - 0970
D.O.B: 31/12/1997
Contact no.- [protected]

Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am KAILASH KUMAR Bhati i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.600/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me .
Name. Kailash kumar Bhati
Contact : [protected]

R shield insurance premium is deducted from my rbl credit card on 09 Feb 2021 without my knowledge or approval.
Amount deducted is Rs.720

I request you to cancel it and refund as soon as possible.

I have purchase SuperCard. Without my knowledge rupees 21000 taken from r shield insurance premium. So please cancel my r shield insurance premium and refund my credit card account