RBL Bank Complaints & Reviews

I Have received call from RBL Bank customer service executive contact no[protected] for new card. She stated that down load link and share otp no to he. After share the OTP My credit card request has been cancelled..I am trying to contact to Ms Jagruti on above no several time but she is not responding. I have submitted my Documents for credit card process.
I m very much disappointed about services and i dont want credit card now. br...

Dear All,

Today again being a Sunday, i have just now received a call from your Payment department team for making the payment.

This is how the customers are being treated, calling up multiple times for making payment through Customer care representative, whats app messages, mails and text messages.

Great Job by RBL Bank in harassing their Customer!

Please understand i haven't done...

RBL Bank Ltd. 02nd May, 2021
One Indiabulls Centre, Tower 2B,
6th Floor, 841,
Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013

Ref: RBL Credit card no.-[protected] issued in the name of Sh. Raman Kwatra since January, 2016 and expired on December, 2019
Sub: Statement of Account of Card Number xxxxxxxxxxxxxxx3216
Dear Sir

Please note the followingbr...

A fraud transaction bas been done from my credit card in your app. On, 6th May 2021 time was 4:35pm. Amount was 16160rs. I request you sir please refund my amount back....

They have done the policy of health protection cover but till date i have not received the policy neither on mail nor on address. but amt is getting deducted from my credit card so kindly either send the policy documents or cancel the policy...

I recieved my credit card on April 1st week 2021
On April 2nd week 2021 rbl bank without informing charged an r shield insurance policy on my credit card. I never ever gave any consent regarding this or any plan. I want immediate action to cancel the policy. Although i emailed them several times they did not respond.
I request this portal to convey my concern to rbl bank
Or else i am forced to go through legal route to...

Hi my name is Neeraj kumar Badgujar. I would like to bring in your notice. I applied Rbl credit card and here problem starts. I didn't received my card and last time i got call from Rbl bank and i told to executive i am not in town after 22 April 2021 so kindly delivered my card before that particular date and the person assured me i will collect my card on preferred date but i didn't received it. After that i got a call on 29 April 2021...

I have made a payment of Rs 39, 920/- on 1 at of may 2021 the amount was debited from my icici bank at 9.16 am and rbl bank has not received it because while making the payment there was an timeout on the rbl app, I checked with icici bank, they are saying that the payment has gone through successfully and they also have me transaction id, but rbl bank is saying to wait for 3 working days, after 3 working it's the due date of my, so I shouldn't...

Hi,

I have raised a dispute on Feb 2021, and my Case Id is: 26073108
The reference number formt request is 26317182.

when I raised a dispute, they temporarily credited the amount to my card, but it has been added again to my bill in the next billing cycle. I sent mail to the credit card team still no response.

Please help me...

Hi I am SANKAR S and I am using rbl bank super credit card. I am not buy any insurance on my card but r shield insurance is activate on my card and the premium of 720 rupees this insurance is debit amount in my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you. I have attached my transaction screenshot for your reference.

Name -...

RBL Bank — r shield insurance cancellation. bad customer care experience
Supercard no-[protected]

My name is Nilesh Pagariya . I got RBL Bank platinum plus super credit card. R/Sir,
I Nilesh H Pagariya have recently received a RBL Credit card - [protected] .
I have got a r shield insurance policy of Rs 21000/- converted to emi.
No emi has been deducted and I am not willing to pay any...

Without my knowledge they sold the insurance in my credit card i am calling them more than 1 month no proper response and i visited branch also they dont have proper answer.

I dont know what is the solution to cancel the insurance and card.

please any one help me...

Hi i am Nilesh Pagariya and i use rbl bank super credit card no [protected] but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent on 12 month emi basis. I have already raised a complaint 2 months back by calling customer care and by email also but no responses I don't want any insurance please and humble request cancel the insurance . I have not paid...

Respect sir
I would like to inform you that I have not take any insurance on my new credit card worth amount 600 premium ...This is very dissatisfied response toward your customers that without knowing .
Please do action AS SOON AS POSSIBLE cancel my insurance and refund my money back do fast...

I received call from No [protected] for updation of credit card, and in continuous talking with me they take 28000/- from my credit card, they have all my card detail with them. Amount transfer to TPSL*MPLLIVETPSL. If this account is fradulent then why bank transfer amount to this account.
I want refund of my hardly earned money. I also lodge complaint to RBL Customer Care but they take 45 days...

I have a credit card of RBL through which I made a USD payment and from then my card is blocked. I tried to call the customer care but the customer care is only IVR which doesn't respond to any query.

I am unable to register in the mobile app.

There is no executive to whom we can talk and resolve the issue....

I had ordered a Bajaj JMG in the rewards redemption section and my order no RBLSH 1330585 PRICE 3135.00.On 12 th October the reward redemption fee of 99.00 was debited to my card.Order was placed on 9th Oct 20.After that repeated enquires, emails and tweets have been going on with the Bank but till date neither the goods have been received nor the points deducted have been returned to me....

Received mail for policy cancellation but no status regarding refund and the EMI in my credit card is still active. Please cancel this EMI from my credit card....

Pls cancel this insurance policy...

I am fighting (not literally) with my life and situation but still contacting everyone in RBL bank to help me in my situation. I have become job less. My parents are elderly. My mother is a Cancer Stage 4 survivor. I need money for her treatment. I talk and explain everyone. I have emailed everyone too. I get no response. I ask for help in settling as I have genuine intentions to pay. No Response. The only person responds in Mr. Pankaj Jaiswal...