RBL Bank Complaints & Reviews

Hello, I'm Mahesh Marne and I'm a holder of RBL Supercard, on 27Jan, 2021 I got charged for R Shield Insurance which I did not apply for. Without asking me or consulting me. I would appreciate it if you cancel it and return my credit back. As per online info, I have to submit an application for cancellation in the bank And I'm not doing that.

*Cancel That Insurance.
* Return my Credit to my card.
* Hence do not apply any offer without asking or consulting me.

Email :- mmarne.[protected]@gmail.com
phone :- [protected]

Hi please cancel my R- insurance policy as I'm not interested to buy the policy because of false and fake commitment given to me while I was purchased the policy and credit card sales team said insurance policy is mandatory to buy while purchasing credit card. And also same this happen for credit card when the sale the credit card they said there's is no processing fees but once I received my card I registered the card with RBL MY CARD APP, and it's showing me the processing of rupees 1178 rupees so due to this all false commitment I was really fustrated with your service. I have raised many complaints on this issue but all the request where close as mentioned we regret to inform you we could not process you request.
Recent service request number[protected]

Received marketing call from RBL Bank Agent, promising that they can approve any desired loan amount.
In order for them to process my application all i had to do was to take up Reliance Nippon Life Insurance.
I spent Rs 31, 350 for the insurance and had submitted all documents more than a month ago. But till date they have been providing all sorts of reason for the delay in crediting the loan.
Now, i am at a loss of spending so much for a life insurance which is of an unnecessary expense for me right now in my current financial situation.
The agents of the bank made use of my need for a loan and made me spend money for nothing.

Please advise.Thank you.

Without my knowledge amount has been debited from my credit card.refund my amount to my account

Rs 720 has been deducted from my credit account.
And I did not opt for any insurance for my self.
And this has happened for so many people and is not expected from any bank.
Kindly revert the transaction as I will not be paying you the amount deducted without my permission.
Ph no: [protected]

In not ask bank to activated any insurance policy on my Credit card

I didn't activate any insurance policy, so kindly cancel that policy

Though I am not using RBL Credit card but these guys have simply kept charges for 2 months after 2 months they delivered e statement though I have been told that it is a life time free credit card. I tried connecting with there customer care but no body is replying.

R shield insurance premium policy cancel please

I am one of the rbl supercard holder and I am utilising it for 2 years. It has the feature of cash withdrawal up to 10000 and they charge minimal cash advance fee of 100 rupees.

But with the latest transaction they have charged me around 1500 rupees for withdrawing 10000 rupees without proper intimation.

Even though I made multiple complaints there is no proper response from bank and they are now asking me to pay 1200 rupees for membership which is a pure steal of customer money in a broad daylight.

It will be very helpful if someone guide me how to tackle it .

Please card cancel

Hi Team,

Please help me out on statement generation.

I raised a request on 8th January 2021 mid night and money received on 11th January 2021 evening that is also without intimation. And statement received on 15th January.

Within mean time I taken amount from another source due to RBL bank delay and no prior notice and no messages or calls.

Post raise the chatboot request the next day morning I asked rbl cc team whether any loan request generated or not.

But cc team updated we haven't seen any loan request. They suggested to take encash loan. I ignored. So I thought the loan process is not successful in chatboot. So I confirmed to another source and taken loan from them.

The very next morning Monday I received amount from RBL bank without notice and intimation.

As per risk bank should inform to customers shall we disburse or not.
But I haven't received any calls or messages from RBL.

Without notice amount credited in account.

So immediately I called Cc team and asked what is way forward to cancel this amount return.

So they suggested go for preclosure.

How I go preclosure. Please suggest or call me to discuss. They looting money from citizens charges are 24000 to preclosure the loan.

Moreover as per the loan statement showing generation date is 15th January 2021.

How this calculation happened not completed with a month. Please explain is this calculation are correct and these statements details not mention chatboot or any precautions are not mentioned in chatboot.

How customer will understand the calculation logic.

This is not fare. I want to discuss higher authority.

Hi consumers team,

Please suggest the way forward.

This totally illegalcalculation from RBL bank.

Who will bare the without intimation charges.

I don't have money that is why I took a loan right.

Regards,

Madhusudhan Mattaparthi,
Card ending with 9631
Loan AcNO :[protected]
Phone no: [protected]

Hi Team, this is to bring it to your kind notice that RBL BANK has issued Platinum Super Card without my consent and surprisingly they sent E-statement to my inbox even after informing the team to cancel it long ago.please help in resolving as it will impact my CIBIL Score.

I observed that R shield insurance has been added automatically to my RBL card. I didnot opt for that service. Please cancel the insurance and revert the money back to the limit.

I have got a call from Bajaj Finserv/RBL bank Agent stating I have got an offer for Pre-approved Supercard with one year free subscription and after one year Rs.499 Annual charges with GST, I have agreed and uploaded the documents on the given link and received the Card, as soon as I got the card the very next billing cycle they sent me a bill of Rs.2400, stating Registration fees, where as they told it will be free, no charges will be billed for one year, Tried calling Them, emailing them, tweeting them, but I'm not getting any response from them, fed up with it, I'm not gonna pay a single penny to them, as it is clear cheating with me,

RBL Bank has charged Rs 5000/ as annual Fee without my knowldge, at the time of card issue they said it is life time free

I have two cards from RBL. They forced me to take a third card also and added insurance on it without my consent. As it was bothering me, I paid the outstanding amount and wanted to close the card. I raised the request for the cancellation of the card three weeks ago. Till now, the request hasn't been processed and I am getting the same messages that they could not process the request. In this one month, they charged me with the bill of Rs.1825/- seeing which I was shocked. Because I paid the outstanding amount already and I don't know why they are billing me. I heard from other customers as well that these RBL people are charging exorbitantly for insurance and other things. I sent them an email that I am in a financial crisis and that I can't pay a single rupee. They are yet to respond. It is their responsibility to cancel the card. They are not doing it. Instead they are billing me unreasonably. Please resolve this issue for me. I will be grateful to you. RBL credit card phone number:[protected]

This is Jagath V from Mysore. Recently I got Bajaj finserv Rbl bank supercard. When I checked the unbilled transactions in the Rbl my card app I was shocked to see that Rs 720 has been deducted without my consent as R shield insurance premium. I did not applied for any such insurance and I want the bank to cancel this insurance and credit the amount in my credit card

I have paid all my dues in time.
From inception, I have never missed any payment.
But I don't know why my card have been blocked.
I contacted through, email, twitter, FB but no response

I'm Ananthreddy, i have been using RBL Platinum credit card, without my knowledge and acceptance, your bank deducted Rs.15120/- and converted into EMI for the R shield insurance on my name. I haven't submitted any documents and no visited to enable this insurance and also your bank staff could not consult me about this insurance policy. I cannot pay the insurance amount please cancel this insurance and refund my amount to my card.for further details call me