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RBL Bank Complaints & Reviews

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Updated: Dec 18, 2025
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RBL Bank reviews & complaints page 29

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S
Shiva Sidikonda
from Hyderabad, Telangana
Jan 28, 2021
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Address: Malakpet, Hyderabad

Rs 720 has been deducted from my credit account.
And I did not opt for any insurance for my self.
And this has happened for so many people and is not expected from any bank.
Kindly revert the transaction as I will not be paying you the amount deducted without my permission.
Ph no: [protected]
RBL Bank customer support has been notified about the posted complaint.
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    B
    Bhagat.kalpesh
    Jan 28, 2021
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    Address: Mumbai

    In not ask bank to activated any insurance policy on my Credit card
    RBL Bank customer support has been notified about the posted complaint.
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      M
      Mani2212
      from Madurai, Tamil Nadu
      Jan 28, 2021
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      Address: 2/178, pallipatty, Salem-636122

      I didn't activate any insurance policy, so kindly cancel that policy
      +1 photos
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        K
        Kartik Grover
        Jan 25, 2021
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        Though I am not using RBL Credit card but these guys have simply kept charges for 2 months after 2 months they delivered e statement though I have been told that it is a life time free credit card. I tried connecting with there customer care but no body is replying.
        RBL Bank customer support has been notified about the posted complaint.
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          P
          Prakash Anjarlekar
          from Mumbai, Maharashtra
          Jan 23, 2021
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          Address: 30,Kiran villa,b1, ground floor,opp.citi bank, peddar road

          R shield insurance premium policy cancel please
          RBL Bank customer support has been notified about the posted complaint.
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            P
            Prakash2891
            from Chennai, Tamil Nadu
            Jan 23, 2021
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            I am one of the rbl supercard holder and I am utilising it for 2 years. It has the feature of cash withdrawal up to 10000 and they charge minimal cash advance fee of 100 rupees.

            But with the latest transaction they have charged me around 1500 rupees for withdrawing 10000 rupees without proper intimation.

            Even though I made multiple complaints there is no proper response from bank and they are now asking me to pay 1200 rupees for membership which is a pure steal of customer money in a broad daylight.

            It will be very helpful if someone guide me how to tackle it .
            RBL Bank customer support has been notified about the posted complaint.
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              N
              Nagarajan Ialayrani
              from Pennathur, Tamil Nadu
              Jan 21, 2021
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              Address: 1/136munneilakottai. N.panjmpatti dindgul 624303

              Please card cancel
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                M
                Madhusudhan Mattaprithi
                from Mumbai, Maharashtra
                Jan 20, 2021
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                Address: Platno 791/811,flatno 202,rsquare recedency, puppa, Secretory colony, MANIKONDA

                Hi Team,

                Please help me out on statement generation.

                I raised a request on 8th January 2021 mid night and money received on 11th January 2021 evening that is also without intimation. And statement received on 15th January.

                Within mean time I taken amount from another source due to RBL bank delay and no prior notice and no messages or calls.

                Post raise the chatboot request the next day morning I asked rbl cc team whether any loan request generated or not.

                But cc team updated we haven't seen any loan request. They suggested to take encash loan. I ignored. So I thought the loan process is not successful in chatboot. So I confirmed to another source and taken loan from them.

                The very next morning Monday I received amount from RBL bank without notice and intimation.

                As per risk bank should inform to customers shall we disburse or not.
                But I haven't received any calls or messages from RBL.

                Without notice amount credited in account.

                So immediately I called Cc team and asked what is way forward to cancel this amount return.

                So they suggested go for preclosure.

                How I go preclosure. Please suggest or call me to discuss. They looting money from citizens charges are 24000 to preclosure the loan.

                Moreover as per the loan statement showing generation date is 15th January 2021.

                How this calculation happened not completed with a month. Please explain is this calculation are correct and these statements details not mention chatboot or any precautions are not mentioned in chatboot.

                How customer will understand the calculation logic.

                This is not fare. I want to discuss higher authority.

                Hi consumers team,

                Please suggest the way forward.

                This totally illegalcalculation from RBL bank.

                Who will bare the without intimation charges.

                I don't have money that is why I took a loan right.

                Regards,

                Madhusudhan Mattaparthi,
                Card ending with 9631
                Loan AcNO :[protected]
                Phone no: [protected]
                RBL Bank customer support has been notified about the posted complaint.
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                  G
                  Gulatu
                  from Delhi, Delhi
                  Jan 19, 2021
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                  Hi Team, this is to bring it to your kind notice that RBL BANK has issued Platinum Super Card without my consent and surprisingly they sent E-statement to my inbox even after informing the team to cancel it long ago.please help in resolving as it will impact my CIBIL Score.
                  RBL Bank customer support has been notified about the posted complaint.
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                    S
                    Sri Harshini
                    from Hyderabad, Telangana
                    Jan 19, 2021
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                    I observed that R shield insurance has been added automatically to my RBL card. I didnot opt for that service. Please cancel the insurance and revert the money back to the limit.
                    RBL Bank customer support has been notified about the posted complaint.
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                      A
                      Atik Pathan
                      from Pune, Maharashtra
                      Jan 18, 2021
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                      I have got a call from Bajaj Finserv/RBL bank Agent stating I have got an offer for Pre-approved Supercard with one year free subscription and after one year Rs.499 Annual charges with GST, I have agreed and uploaded the documents on the given link and received the Card, as soon as I got the card the very next billing cycle they sent me a bill of Rs.2400, stating Registration fees, where as they told it will be free, no charges will be billed for one year, Tried calling Them, emailing them, tweeting them, but I'm not getting any response from them, fed up with it, I'm not gonna pay a single penny to them, as it is clear cheating with me,
                      RBL Bank customer support has been notified about the posted complaint.
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                        M
                        mrudularaj
                        from Chinnachowk, Andhra Pradesh
                        Jan 18, 2021
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                        RBL Bank has charged Rs 5000/ as annual Fee without my knowldge, at the time of card issue they said it is life time free
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                          mini42
                          from Sangareddi, Telangana
                          Jan 18, 2021
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                          I have two cards from RBL. They forced me to take a third card also and added insurance on it without my consent. As it was bothering me, I paid the outstanding amount and wanted to close the card. I raised the request for the cancellation of the card three weeks ago. Till now, the request hasn't been processed and I am getting the same messages that they could not process the request. In this one month, they charged me with the bill of Rs.1825/- seeing which I was shocked. Because I paid the outstanding amount already and I don't know why they are billing me. I heard from other customers as well that these RBL people are charging exorbitantly for insurance and other things. I sent them an email that I am in a financial crisis and that I can't pay a single rupee. They are yet to respond. It is their responsibility to cancel the card. They are not doing it. Instead they are billing me unreasonably. Please resolve this issue for me. I will be grateful to you. RBL credit card phone number:[protected]
                          RBL Bank customer support has been notified about the posted complaint.
                          Jan 29, 2021
                          Updated by mini42
                          They still haven't closed my card or insurance and they are sending me messages about the unreasonable payment to be made by me. They are not calling me but sending the messages that they could not reach me and hence unable to process the request. I am getting 50 messages in a day. It is quite clear that they don't want to cancel my card and want to bill me continually and cheat me of my money. Please do something about it. I am in a financial crisis. Why should I pay the unreasonable bills charged by them? It is their fault not to process my request even after a month. Moreover, they added insurance on my card without my consent. When I called them, they are lying saying that I made the request only on 25th January 2021. I made my first request on 28th or 29th December 2020. After that, I made a number of requests to cancel my card. But till now, they haven't processed my request. It is clear cheating. I will send you the proofs of the date of my first request made and also their messages. I request you to do the needful.

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                            J
                            Jagath Venkataramana
                            from Saint Thomas Mount, Tamil Nadu
                            Jan 14, 2021
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                            This is Jagath V from Mysore. Recently I got Bajaj finserv Rbl bank supercard. When I checked the unbilled transactions in the Rbl my card app I was shocked to see that Rs 720 has been deducted without my consent as R shield insurance premium. I did not applied for any such insurance and I want the bank to cancel this insurance and credit the amount in my credit card
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                              S
                              Sheikameer Batcha S
                              from Noida, Uttar Pradesh
                              Jan 14, 2021
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                              I have paid all my dues in time.
                              From inception, I have never missed any payment.
                              But I don't know why my card have been blocked.
                              I contacted through, email, twitter, FB but no response
                              RBL Bank customer support has been notified about the posted complaint.
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                                A
                                Ananthrk
                                from Powai, Maharashtra
                                Jan 12, 2021
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                                I'm Ananthreddy, i have been using RBL Platinum credit card, without my knowledge and acceptance, your bank deducted Rs.15120/- and converted into EMI for the R shield insurance on my name. I haven't submitted any documents and no visited to enable this insurance and also your bank staff could not consult me about this insurance policy. I cannot pay the insurance amount please cancel this insurance and refund my amount to my card.for further details call me
                                RBL Bank customer support has been notified about the posted complaint.
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                                  I
                                  Ian Richy
                                  Jan 10, 2021
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                                  Address: bsnl staff quarters b 11 malaparamba

                                  Iam nishitha. i have a rbl credit card. without my permission 21000 rs is debited and the amount 720 is converted to pay like emi. i would not submit any form or document to apply insurance policy. so plz cancel my insurance policy and refund my amount to my card.
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                                    A
                                    aashi bhardwaj
                                    Jan 10, 2021
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                                    Please cancel my R Shield insurance
                                    INSURANCE CANCELLATION
                                    R SHIELD INSURANCE CANCELLATION
                                    I am Aashi i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.350/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .
                                    I don't take any insurance premiums otherwise
                                    Turn off my card and don't even use it...
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                                      Basil Chelattu
                                      Jan 9, 2021
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                                      Plzz cancel my R Shield insurance
                                      INSURANCE CANCELLATION
                                      R SHIELD INSURANCE CANCELLATION
                                      I am Basil Eldhose i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me.
                                      Basil Eldhose [protected]
                                      +1 photos
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                                        tshaikh885
                                        Jan 8, 2021
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                                        Address: Mumbai
                                        Website: rblbank.com

                                        Firstly when I take credit card of RBL bank in year 2018 - 19 without my any request or purchase they issue a new religare policy worth of 9000 and one with 5000 and after few days I'm getting a call to clear my balance. so they convince me to continue the policy as it already issue.
                                        Again after a year now I'm getting a same call after a year that a new policy has been purchased from my credit card and didn't get any document or any paper work and this policy is also not beneficial for me now I tried to get information and nobody I giving me any details.
                                        And they talking very rude to clear the balance of 14500 which I cannot afford now.
                                        plz is my request to cancel the policy and clear my card balance of 14500.
                                        RBL Bank customer support has been notified about the posted complaint.
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