RBL Bank Complaints & Reviews

Hi Team,

As per the confirmation, new request is again generated to track my concern, sending the email on this request # 25607082 .

This is reference to the request # 25607082 and other older request#[protected]which was closed ) and regarding my supercard ending with *******9964 and A/C No : [protected] which was raised as the commitment mentioned in the RBL website and which was told to me before applying this card is not being adhered to.

I have been chasing your representative but of no use as they are adhering to my concern, they are saying me to drop email to to respective DL.

Below is the details of the same where i already tried to reach your team

I have raised a query on a transaction of 50, 000 at Yashoda Healthcare, Secunderebad.
I called the representatives several times to confirm if I can pay this in 3 months (EMI) and based on the confirmation and assurance mentioned by your previous representative while applying for the card and on the arrival of the card the same amount can be paid in 3 month EMI with 100% interest cashback.

Below is the link and screenshot which was shared to me before applying the card also mentions the same
https://www.rblbank.com/product/credit-cards/platinum-shopsmart-supercard

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Expecting acknowledge of the email and awaiting response on the same.

Thanks & Regards,
Venugopal.
[protected]

On Mon, 1 Feb 2021, 10:29 venu B, wrote:
Hi Team,

As per the confirmation, new request is again generated to track my concern, sending the email on this request # 25607082 .

This is reference to the request # 25607082 and other older request#[protected]which was closed ) and regarding my supercard ending with *******9964 and A/C No : [protected] which was raised as the commitment mentioned in the RBL website and which was told to me before applying this card is not being adhered to.

I have been chasing your representative but of no use as they are adhering to my concern, they are saying me to drop email to to respective DL.

Below is the details of the same where i already tried to reach your team

I have raised a query on a transaction of 50, 000 at Yashoda Healthcare, Secunderebad.
I called the representatives several times to confirm if I can pay this in 3 months (EMI) and based on the confirmation and assurance mentioned by your previous representative while applying for the card and on the arrival of the card the same amount can be paid in 3 month EMI with 100% interest cashback.

Below is the link and screenshot which was shared to me before applying the card also mentions the same
https://www.rblbank.com/product/credit-cards/platinum-shopsmart-supercard

image.png

image.png

Expecting acknowledge of the email and awaiting response on the same.

Thanks & Regards,
Venugopal.
[protected]

Dear Sir,

A few months back, I got a call for RBL and without my full approval then have issued a credit card, I spend only 6, 000/- and for 2 months I am paying 2400/- ad EMI but they are just increasing the amount every month now the total payable bill is 13500/- and they call continuously as if I have committed a crime. No leverage was given for corona or anything.

Please help me.

R shield insurance premium is deducted from my rbl credit card on 9 Feb 2021 without my knowledge or approval.
Amount deducted is Rs.720, Rs. 600 and Rs. 15000

I request you to cancel it and refund as soon as possible.

My details are as follows -
Ajay Saini
Card no - 0970
D.O.B: 31/12/1997
Contact no.- [protected]

Plzz cancel my R Shield insurance
INSURANCE CANCELLATION
R SHIELD INSURANCE CANCELLATION
I am KAILASH KUMAR Bhati i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.600/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me .
Name. Kailash kumar Bhati
Contact : [protected]

R shield insurance premium is deducted from my rbl credit card on 09 Feb 2021 without my knowledge or approval.
Amount deducted is Rs.720

I request you to cancel it and refund as soon as possible.

I have purchase SuperCard. Without my knowledge rupees 21000 taken from r shield insurance premium. So please cancel my r shield insurance premium and refund my credit card account

R shield insurance premium is deducted from my rbl credit card on 9th Feb 2021 without my knowledge or approval.
Amount deducted is Rs.720 and Rs.600

I request you to cancel it and refund as soon as possible.

My details are as follows -
SHAHBAZ KHAN
Card no ending 1078
D.O.B[protected]
Contact no.- [protected]

A screenshot is attached for your reference.

RBL bank has charged me with 15000 without my consent

I have received a credit card last month. Now when I checked rs 12000 is debited from my credit card in the name of R shield insurance. I have not opted for any insurance policy. And I have not received any notification about the same. Please cancel the policy and refund the money

Credit card is mentioned as settled in NOC while paying the amount I asked the RBL associate to get it closed I want the status as closed at that time they said that it will be closed but after paying the amount they provide a NOC and there its showing settled.its something like cheating from RBL associate.

In September, A fraud transaction that was international in nature was done using my RBL Credit card. An investigation was opened post that and was closed in in my favor in Month of Dec 2020. Since a fraud has happened the card was blocked and I also rejected to renew the card and continue with the membership. The amount transacted was reversed but since the investigation took 4 months of time the RBL is now charging me late payment fee for fraud amount.
I have contacted Customer Care of RBL and requested them to reverse the late payment fee since the transaction happened without sharing CARD number and no OTP or PIN sharing was done from my side and that's why I am not liable for paying any amount as the CARD details were leaked from Bank's side. But still RBL is forcing me to pay the late fee.

I do not say yes to rshield insurance but it is deducted from my credit card statement. Its a big fraud bajaj rbl is continuing so many months. A case should be filed against them.. they will give a card saying its free of cost but actually they will charge for card when u see the statement. People who don’t check their credit card statement will have a big loss by this organisation. It’s fraud company. Its focus more on getting money fraudulently from people.

I became the 1 year customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for this insurance and kindly refund my amount asap..
Regards
uttam mohanty
[protected]

Please cancel my r shield premium I don't want any premium. Your bank is r shield generation time not taken my permission.

Dear sir,
I am Saravanan i have rbl maxima platinium credit card without my knowledge you bank put the shiled insurance 15000&600 GST charge. I dont want any insurance please humble request and cancel insurance and refund my amount .
i am very thankful to you
Name : Saravanan gunasekaran
Mail :[protected]@gmail.Com
Contact:[protected]
Card name :maxima platinium
Thank you
Saravanan Gunasekaran

Respected Sir/Madam i recently i applied for credit card of rbl supercard and they without telling me added R shield Premium insurance which i don't need anymore please cancel it as soon as possible
I attached screenshot of charged

R shield insurance premium is deducted from my rbl credit card on 27 Jan 2021 without my knowledge or approval.
Amount deducted is Rs.720

I request you to cancel it and refund as soon as possible.

My details are as follows -
SHAHBAZ KHAN
Card no - [protected]
D.O.B[protected]
Contact no.- [protected]

A screenshot is attached for your reference.

Dear sir,

I have got the new rbl supercard My date of birth 15.05.1992.
name:grajashekar goundla
card no: 0316

I got the message Rs.15000 debited for R SHIELD INSURANCE, I do no why they charged.
without any information they charged tge amount.

I do no what they are following, without Any confirmation from side like OTP or Password they are deducting I do no about that.
i don't want any insurance so
please cancel my rbl r shield insurance
quickly.
Please solve my problem and get me the refund of Rs.15000/- sir

Thanks!

Complaint regarding rbl credit card

Due to this covid 19 pandemic it is very difficult to pay for the loan amount or minimum due, but the agents keep calling every second of the day even after explaining to them to give me some days. Very disappointing and no understanding behavior. Moratorium also is not getting approved.

[protected]@gmail.com

Iam having RBL bank credit card. without my knowledge you bank put the R-shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . I would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. Kindly cancel my R Shield insurance amount 720 and refund the paid amount to my account.. for further details contact me [protected]